15 Princess Crown Princess Cruise Reviews for Romantic Cruises to Alaska

I choose this particular cruise line based on reviews. My destination was to Alaska, regardless of which boat to take. However, after having sailed on Norwegian and Carnival, I opted to go with Princess based on the grander scale everyone ... Read More
I choose this particular cruise line based on reviews. My destination was to Alaska, regardless of which boat to take. However, after having sailed on Norwegian and Carnival, I opted to go with Princess based on the grander scale everyone was raving about. Unfortunately, I more than likely won't be choosing Princess again. More than once from several employees we received rude and obnoxious treatment from the staff. I gave the bartender at the International Cafe the benefit of the doubt, thinking maybe he had a bad day. When his behavior occurred on more than one occasion. That's when I decided never again, will I go on a Princess cruise. He even made a comment to another employee I guess she can't see the menu up on the wall and she needs a menu. I am 39 years old and yes I can't see very well. I asked for a menu because I literally could not see and left my glasses in the room. Plus it seemed like Princess was basically all about getting more money from you. We were scammed into purchasing these coupon books, to go on a scavenger hunt and get free so called items. We purchased three, $75.00 and one store owner had the audacity to say it was one per state room. I was like no we purchased 3 booklets. Then when we did not purchase more merchandise, we were looked at like cheap-skates. The food, was bland and not always available. Breads, and pastries were stale and old, to the point of hardened. Sorry Princess, but this is a thumbs down! Read Less
Sail Date August 2016
This was our first time on the Crown Princess. Our destination was Alaska - the Inside Passage. We flew into Seattle on embarkation day and utilized the transfer from the airport to the ship. It was somewhat chaotic with all the buses ... Read More
This was our first time on the Crown Princess. Our destination was Alaska - the Inside Passage. We flew into Seattle on embarkation day and utilized the transfer from the airport to the ship. It was somewhat chaotic with all the buses that needed to be loaded but we were glad that we didn't have to handle the luggage. Check in was easy at the Port considering the number of people that were cruising. Our luggage arrived to the room earlier than anticipated as we were told not to expect it before 7 PM. That wasn't the case at all. Our mini-suite was comfortable and spacious compared to other cruise line staterooms. I liked the combination bath-shower; it didn't make me feel claustrophobic. I don't see the point of two television sets; one facing the bed; the other facing the couch. It seems to me that one television could have been put on a swivel base. When we booked our cruise, we requested a specific dining time and a table for 6. We were sat a table for 2 but the adjacent table for 2 was so close, we became friends with the other couple and enjoyed our dinners together. If they cannot accommodate a request, it should be communicated prior to embarkation. The buffet lines were long and finding a table was difficult. Fortunately, everyone was kind and willing to share their tables. It was a great way to meet other cruisers. Dinner was mediocre at best although my husband disagrees. The portions were ridiculously large, I would have preferred smaller portions and better quality. Our preferences were remembered by the waiters and junior waiters. They went out of their way to make our anniversary special with a wonderful dessert. Magic To Do was a great show and the highlight of the entertainment. Definitely Broadway style. The entertainment in the Piazza was thoroughly enjoyable. Anytime, we went to the service desk we were greeted with smiles. The lines were not long and they helped each time. We managed to demagnetize our key card a couple of times and they promptly provided us with new keys. The Spa was good. We both had massages and I used the medi-spa for acupuncture because my back was in spasms and I could hardly walk. It was expensive but worth it. My only issue is they push you to "purchase" more and more. I went three times but it was suggested that I go twice a day, everyday or it might not be beneficial. Products are recommended and they really encourage you to buy them. I know this is a business but with the shear number of guests, do they really have to be that aggressive? We went on three excursions. In Juneau, we went Whale Watching on a Catamaran and were supposed to go to a Salmon Bake at a lodge. The water was very rough so we couldn't dock at the lodge but we did get to see whales. Safety first - which is important. They refunded us the majority of the amount of the excursion price. In Skagway, we took the White Pass & Yukon Route Railroad. The views were spectacular. From there we went to the Yukon for a BBQ lunch at Carabou Crossing Trading Post. There was a lot to see and do. We took the bus back to the ship with stops for photo opportunities where there was a view of a one-sided suspension bridge, an engineering marvel. In Ketchikan, we went to the rain forest to see bears feast on salmon and then went to Mendenhall Glacier National Park. Not too many salmon were running there at the end of August however when we took a tour in Seattle after the cruise and went to the Locks where we saw so many salmon that it made up for it. In Victoria, BC we took a pedicab around the city and explored on our own. I wish we had more time there. We stayed in Seattle for two days after we disembarked. The highlight of the cruise was the Inside Passage and Glacier National Park. The park rangers boarded the vessel and provided a wealth of information. We saw the glaciers calving, whales moving about, bears on the glaciers. There are no words to adequately describe the magnificence and beauty of the glaciers. During the cruise, we had a Naturalist, Mike M. onboard to share his knowledge of Alaska, its' people and culture, wildlife and so much more. Disembarkation went smoothly. We located our luggage easily and passed through customs without any issues. You must go to the Chihuly museum in Seattle and we enjoyed Anthony's Pier 66 for a sunset dinner. Although expensive, the view was priceless. Looking forward to returning to Alaska and will cruise with Princess again. Read Less
Sail Date August 2016
We thoroughly enjoyed our cruise - a little pricey but this was Alaska. Stayed in a mini suite allowing us more room with a full size tub. Our Steward [Ricky] was excellent and attentive. The food in the main dining room was excellent ... Read More
We thoroughly enjoyed our cruise - a little pricey but this was Alaska. Stayed in a mini suite allowing us more room with a full size tub. Our Steward [Ricky] was excellent and attentive. The food in the main dining room was excellent and service was exceptional [not so much the buffet – not too many choices there]. Also dined in the “extra pay” steak house – disappointing, - Service was slow and steak was overdone. Food was much better in the main dining room and you don’t have to pay extra. The comedians were excellent and with “G” rated shows this was a plus. Our shore excursions were great – had fun on the River float and Dog Mushing was truly an experience. Both took approx. 30-45 minutes to get to the area allowing time to see the countryside – this was a plus in our book. We had a baggage issue when boarding [this was our error] and Laurel at check did an outstanding job getting things together and saving our vacation. All in all we had a great time and would do it again. Read Less
Sail Date August 2016
Alaska is beautiful. Had a great time. It was only my second cruise, but already I'm turning into a more discriminating cruise-o-phile! Had traveled previously on the Celebrity Solstice last year to NZ. This was our first trip to ... Read More
Alaska is beautiful. Had a great time. It was only my second cruise, but already I'm turning into a more discriminating cruise-o-phile! Had traveled previously on the Celebrity Solstice last year to NZ. This was our first trip to Alaska and my wife and I traveled with my dad and our niece in the adjacent balcony stateroom. Pros : The itinerary was great with the touristy ports of call in Juneau, Skagway, and Ketchikan. Our cabin steward , Felix, was great. Very friendly and attentive. Our room was on the 14th deck, port side, not far behind the bridge. Big closets, small bathrooms. The ride through Glacier Bay was magnificent. Even though it was nearly August, the weather was quite cool. The casino was great. The Crown definitely has a passenger demographic that is younger so that there was a lot more action in their casino than the Solstice's . Good dealers, all very professional. They have great laundry facilities on this ship. I wish I knew that beforehand. We could have brought smaller suitcases. Cons: The food. Food quality not so good on the Crown. That was evident in buffets, the sit down dining, and even the specialty restaurants. The service at the Crown Grill was extremely slow. And the Ribeye was not good. The wine selection also below the quality of what we experienced on the Solstice. The buffet on the Crown was difficult to navigate and the selection was remarkably low. We did experience a shutdown of the cabin's plumbing system for about 4-5 hours one day. You'd do well to avoid any "nutrition" class put on by the spa personnel. They tried to sell my dad a program of "detoxification" . 85 bucks to start and another 100 bucks a month. They said it would help him live long. He's 91 years old. I'm pretty sure the salesman isn't going to live that long. We had a good time on this cruise nonetheless. If you can't be happy on a cruise to Alaska..... Read Less
Sail Date July 2016
We booked a suite this time to celebrate our 25th anniversary. It was wonderful. This room was quite large. Living and dining area, large bed, bath and shower, makeup area and a very nice bathroom which is separate from the shower and ... Read More
We booked a suite this time to celebrate our 25th anniversary. It was wonderful. This room was quite large. Living and dining area, large bed, bath and shower, makeup area and a very nice bathroom which is separate from the shower and bath. We have been to Alaska three previous times and decided to enjoy the room and large balcony. The balcony takes 1/4 of the length of the back of the ship on our deck so plenty of area. We ate at the steak house and the food was delicious. We had the buffet a few times and the pizza and hamburgers but mostly kept to the dining room which we loved the food. The waiters and staff were extremely polite, nice and funny. The shore excursions were fantastic. We took three tours. We saw many very active whales and couldn't have asked for better anniversary. We will be going back in Sept. 2017. Read Less
Sail Date July 2016
> Bad choice of meals first 4-5 nights - (looks like cost savings as food quality increased drastically from that point forward. > When we pulled into BC Port the ship was late and the excursion's were coming back late with ... Read More
> Bad choice of meals first 4-5 nights - (looks like cost savings as food quality increased drastically from that point forward. > When we pulled into BC Port the ship was late and the excursion's were coming back late with folks not able to see anything in the dark. > Front desk was very short with my wife and I when we asked about our account. > Going home we paid extra to have our bags taken directly to our last stop airport, we wanted to go to bed early and had to wait for the bag tags to be brought to our room however there was a problem with that. > TV's in the room, you had to constantly press the buttons and hoped that the channels would change. > Queen bed was in bad shape as it sunk in the middle - THAT WAS NO FUN! The overall value did not seem to equal to what we had paid to see Alaska! Try another Cruse Line! Read Less
Sail Date May 2016
This was our first cruise and we really, really enjoyed it. The Crown Princess is definitely showing some age, but they keep everything clean and tidy. Embarkation was smooth and we got there early enough to be near the front of the ... Read More
This was our first cruise and we really, really enjoyed it. The Crown Princess is definitely showing some age, but they keep everything clean and tidy. Embarkation was smooth and we got there early enough to be near the front of the line, even though our cruise was almost 3 hours late to set sail due to over 500 late arrivals! It ended up being a gorgeous sail away, the sun was setting across Vancouver as we left the port, those pictures are some of my favorites. The food left something to be desired in my opinion, the buffet food was almost inedible, we tried it twice and just didn't bother to go again, it tasted like cheap cafeteria food that's been sitting under heat lamps for hours. We ended up paying to eat at the steakhouse and Italian restaurant more often because the food quality was FAR superior to the buffet and dining rooms. We splurged for the gourmet coffee stamp card, we used almost all the stamps and looked forward to a delicious, fancy hot coffee to enjoy on the deck everyday. We didn't catch any on board entertainment because the BEST show was happening outside!! The views were jaw-dropping and I just couldn't tear myself away to see a cheesy cruise ship show... Maybe next time i'll try one? Movies under the stars was just too cold to endure at night, even with the blankets and hot cocoa. The ports were fantastic, we were like kids on Christmas morning every time we got to a new port, we couldn't wait to explore. We did the train ride in Skagway (WOW!!) and Zip-lining in Ketchikan.. so fun! We also did the tram ride up the mountain in Juneau and did a little hike when we got to the top. We would 100% do this cruise again (and we plan on it!) Read Less
Sail Date May 2016
My husband and I celebrated our 30th wedding anniversary onboard. We had been on 2 short 3 night cruises to the Bahamas over the years. We flew from the Midwest to Seattle the day of embarkation and flew back the day of disembarkation. ... Read More
My husband and I celebrated our 30th wedding anniversary onboard. We had been on 2 short 3 night cruises to the Bahamas over the years. We flew from the Midwest to Seattle the day of embarkation and flew back the day of disembarkation. We arrived in Seattle about 10:30 a.m. and had plenty of time to get to the ship without rushing. We flew home about 6:00 p.m. which was way too late. You need to be out of the rooms by 8:00 a.m., our disembarkation time was 10:00 and then was at the airport around 11:00 a.m. So, we spent a long day at the airport not able to check in our luggage early. The shuttle from airport to pier and back was good - a lot of walking and standing in line but everyone was friendly, helpful and moved along quickly. We had cabin A304 which was roomy with a balcony and clean. We were near the elevator/steps which was handy, the room was mid-ship. The balcony was wonderful, especially with the scenery during most of the trip. You were able to look below at people on their balconies but people above us could not see us. You could see the people next door if you were leaning on the rail looking out, which was fine. Our bed was comfortable with plenty of closet space and storage everywhere. We had a handicapped bathroom but was ok - I'm not sure if all cabins did or not. But there was usually a urine smell in the bathroom - like a men's urinal that was not pleasant and not terrible either. The waiting staff in all areas that we ate at were great, efficient, friendly and helpful. The food was wonderful with a wide variety of food and availability. We were not interested in a lot of activities on board but did enjoy outdoor movies, movies inside, the talks by a naturalist that was very interesting and the comedian shows. There were a lot of activities but we loved the balcony, the views and just relaxing. We did the whale watching excursion at Juneau which was wonderful! The train ride in Skagway which was beautiful - sit on the left side. And the lumber jack show at Ketchikan, which was cute but predictable. We did some shopping at Skagway and did not get off the ship at Victoria. I wish we would have had longer at Ketchikan to shop around. It looked like there were shops of handmade items, etc. that looked interesting but not enough time. Bring a hooded sweatshirt and raincoat to layer your clothing. We wore shorts the first day and jeans after that. It did rain some and several people said it was warmer and had less rain than usual when we were there. The waters were rough in the open sea and I did have sea sickness - that I have never had before. But I took medicine that was available in a shop on ship and was fine. Some said the water was exceptionally rough this trip. I thought the ship was very pretty and clean. Read Less
Sail Date July 2015
There are any number of deterring comments a young couple normally hears when they discuss going cruising. Some of the ones we heard included: "You'll be surrounded by OLD people!" "Anytime Dining? You'll have to ... Read More
There are any number of deterring comments a young couple normally hears when they discuss going cruising. Some of the ones we heard included: "You'll be surrounded by OLD people!" "Anytime Dining? You'll have to wait hours to get into the good restaurants!" "Cruise ships are so crowded and noisy!" Plus, my husband read some of the reviews on the Crown Princess from this site (cruise critic) and they really caused him to doubt whether cruising was a good idea for us. Skip ahead two weeks... After just having returned from our Alaskan cruise aboard the Crown Princess, I can truthfully denounce each and every one of these statements. My husband and I had an amazing time and have nothing but good things to say about the Crown Princess, her staff, and cruising to the Last Frontier. One of our initial concerns with choosing the Crown Princess was it's size. It can sleep over 3,100 people... which is about 3/4 of the size of the town we grew up in. That many people, we thought, and it's bound to feel crowded. Thankfully we chose the Crown anyway, so we could find out the following truth: most of the time, you feel like you have the Crown Princess to yourself and maybe 10-20 other people. We walked all over that ship every day and never felt crowded. The only places you might ever have to wait include the elevators or the buffet lines. As for the elevators, this wasn't a problem for us; we're young and like to stay fit so we only took the elevator a single time in the whole week we were aboard. Bonuses: no waiting and we ended up toning up instead of bulking up like people told us we would. As for the buffet lines: they were never very long, and if you couldn't handle waiting 2-3 minutes, you could go over into another side of the Horizon Court and start filling your plate. Additionally, we were amazed at how genuinely helpful, pleasant, and prompt the staff of the Crown Princess was. We were always greeted with a smile and never sat down for more than a minute without someone asking what we would like to drink, etc. Between stopping at ports and checking out the scenery from our balcony (which, for us, was totally worth the extra money) we were kept totally busy. However, if we'd wanted to spend more time on the ship, there was a plethora of things to see and do that were laid out in a daily newsletter. As for the cruise destination, I can't describe how ethereally beautiful Alaska is. Even though we were on a cruise, there were so many times when we were able to really connect with the natural world. We kayaked, hiked, took the Scenic White Pass Rail, ate... I mean, seriously. It could only not have been fun if someone was too old or stuffy to do those things... and even those people have something to do because there are shopping strips all over the place. This leads me to my only disappointment: Skagway was a total tourist trap... unless you veer off to the right before walking into town and either get on the train or take a hike on an amazing but not well publicized hiking trail. I just don't personally see the point in traveling thousands of miles to walk down streets that look pretty and quaint but are really lined with diamond shops. But I digress... I think, in the end, any trip or cruise is what you make of it. I can guarantee the staff at the Crown Princess definitely will do their best to make sure you have a good time. Whether you do or not depends on you. Read some reviews on how to pack, pick two or three excursions that really look awesome (and read around a bit to see if you can do others more cheaply), and plan to have an excellent time. When it starts raining in Juneau as you're climbing into your kayak, just think of it as a plot twist. Who knows? Maybe the skies will clear up for you like they did for us. Read Less
Sail Date June 2015
We had a inside cabin in the Emerald deck. Room was very clean and well kept during our entire cruise. Rodney did a wonderful job. By the way, this was our first cruise. We did not know what to expect, but our vacation planner helped ... Read More
We had a inside cabin in the Emerald deck. Room was very clean and well kept during our entire cruise. Rodney did a wonderful job. By the way, this was our first cruise. We did not know what to expect, but our vacation planner helped us with every aspect of our planning. She was a great help. White the exception of one waitress in Sabatini's, the wait staff everywhere on the ship was superb. If you dined in the evening Micheal Angelo's was the place to dine. They have a different kitchen than the other two restaurants and the same food is cooked much better. We found that out the first night of our cruise. Every dinner cooked just right and the staff was wonderful. The excursions were well worth the cost. We did the Alpine Zipline and Mendenhall glacier. It was one price for both. The Vines wine bar staff was terrific and wine selection was well priced. The drink package is well worth the extra cost if you are a wine drinker as we are. Lotus spa has many services at reasonable cost. It took us less than 20 minutes from getting out of our van at the port to our room on the ship. They have this procedure down to a science. Everyone was very helpful. Disembarkation went the same. From the time we walked off the ship until we got into the cab was less then 15 minutes. Glacier Bay by itself was worth the whole trip. What a place to see. Awsome experience. Read Less
Sail Date June 2015
Wow! As first time cruisers we did not know if we would enjoy cruising (we love the freedom to roam), but wanted to see Alaska by ship. I must say this was one of the few vacations where the experience exceeded our expectations. ... Read More
Wow! As first time cruisers we did not know if we would enjoy cruising (we love the freedom to roam), but wanted to see Alaska by ship. I must say this was one of the few vacations where the experience exceeded our expectations. Alaska is breathtakingly beautiful and the ports fun & interesting. Everything about our cruise was fantastic. We got a mini-suite with a balcony because we knew the scenery would be gorgeous and it did not disappoint. We were lucky too - the weather was awesome our week - we loved spending time on our balcony. We were on the Dolphin deck - D223 - our stateroom was spacious with a huge closet and plenty of storage - lots of room to stretch out with a long sofa and chair in the living area. Our bed was very comfortable, slept like babies. Our room steward, Ador, could read our minds! He anticipated our needs and was so polite and kept our room spotless; we tipped him generously. The food was outstanding, with the exception of Sabbatini's (it was just ok). My husband and I felt like we were on a date every night - going out to fancy restaurants and then onto shows. The comedian, Carlos Oscar, was by far the best, but we enjoyed everything. Embarkation and disembarkation were a breeze. For $20 per person, we let Princess handle our luggage - we didn't see it again from outside our cabin until we arrived in Knoxville. That made traveling so easy. I highly recommend this cruise! We can't wait to do another one now. One tip: if you buy a drink package, we noticed the wait staff was a little slow to bring drinks, but if you just tip $1 or $2, they will give you great service. Read Less
Sail Date June 2015
This was our Anniversary cruise and this time we went with Alaskan Cruise Virgins. Our friends had been on other cruises but never to Alaska so when we mentioned that we were going to Alaska for our Anniversary they decided it would be a ... Read More
This was our Anniversary cruise and this time we went with Alaskan Cruise Virgins. Our friends had been on other cruises but never to Alaska so when we mentioned that we were going to Alaska for our Anniversary they decided it would be a good time to come along and find out what all the hype was about. A good time was had by all. We flew in the day of boarding - went with Princess EZ Air and had no problems with the flight or the pick up from Seattle Airport. We have found that if you keep checking the website the EZ Air package cannot be beat, we have done it several times and never had problems. Picking the ship was easy - the Crown left one day prior to our anniversary so it was perfect for celebrating our anniversary on the actual day -May 24th. This was our first time on a ship of this size, we prefer smaller ships - our last cruise was on the Pacific Princess. The ship was totally sold out - so tons and tons of people, which did not prevent us from having a great time with our friends. Never had to wait in any lines and while it was crowded, we could still enjoy the ocean and the ship. The ship was in great shape and we loved our balcony. We don't participate in many of the on board activities, choosing instead to spend time with our friends, or just finding a nice quiet place to read a good book. I did go to one show and it was fine, not like a Vegas show, but what can one expect on a small stage? The only activity we all participated in was the wine tasting and as always we really enjoyed it. The service on this ship was excellent. The staff, with the exception of one person at the passenger service desk were all great. Everyone said Hello with a smile. Not sure I could do this every day, working seven days a week, 10 to 12 hours a day.. I would like to especially do a shout-out to two people that went the extra step in making our cruise special.... The Head Waiter in the anytime dining room Mariam (s/p?). He would make sure that we were immediately seated when coming down for dinner and he would have the wait staff bring us special treats - huge plates of cheese and prosciutto to go with our wines. What can I say? We like fine wines and don't mind spending a little to get a good bottle! The second person I would like to mention is the bartender in the Adagio lounge - she made our evenings so much fun every night. Her staff was terrific as well. If your on the Crown be sure to go visit her. This bar is located on the 16th floor and tucked away next to Sabatini's. It's a well kept secret, and has a very relaxed atmosphere. We decided to celebrate our anniversary with a special dinner at Sabatini's. The atmosphere was great - the restaurant on this ship is on Deck 16 and has gorgeous views. Our friends and my DH had the lobster and all agreed that it was very salty and that the lobster in the main dining room was much better - just something to keep in mind if your into lobster. We had no complaints regarding the dining room food, all meals were great and service from all the waiters was outstanding. We had Anytime Dining and never had to wait to grab a table even though there were 5 of us. DH and I had all our breakfasts in the dining room as well, we prefer being served and avoid the buffet when we can. We only ate in the Buffet twice and really had no complaints. It's just not our thing. Having done Alaska several times, we always try to pick out something new to do in each port. Our first stop was Juneau and we did the Whale Watching Tour, booked through Princess. 20 people on the little boat and we got to watch a whale teaching her baby to breach. It was amazing and a great tour. I recommend, if your a first timer go to Mendenhall Glacier and take a nice hike - it's a beautiful place and our first time Alaskan Virgins did this and loved it. Next stop Skagway: We have done the train on prior cruises and found it to be long and tiring, this time we decided to do it on our own. Rented a car and drove up to Emerald Lake on our own. The views along the way are breathtaking and we were able to stop and take some great pics. DH is a amateur photographer and was very happy with his results. We had several bears and cubs cross the Highway as we were driving up to the Lake. There are no restaurants or gas stations along the way except for one small town called Carcrosss. We stopped at the bakery and had some great Cinnamon Rolls. It was an adorable town and became one of our favorite little stops along the way. The colors of Emerald Lake are amazing and we got some great pics. If you have time there is horseback riding available - keeping that in mind for our next trip to Alaska. Tracy Arms: What can one say about the amazing Glaciers. It was awe inspiring. Last time we went to Tracy Arms we could not get in due to ice - this time Princess actually offered a tour on a smaller boat that would take you right up to the glaciers. It's expensive but if you only have money to do one thing - do yourself a favor and book this tour. Can't say enough about this tour. There are two small boats, each holds about 100 to 150 people, so you have to book early. The boat captain takes you so close to the glaciers that you can almost touch them. He also takes you to Sawyer Glacier and to a few waterfalls. One of our friends happened to be standing outside when we got to the waterfall and she got soaked, so be warned, they do get up close. It was truly the best adventure of the entire cruise. Ketchikan: No tour planned here, but the town is so close that you can do your own walking tour. We happen to see a tour company offering a very reasonably priced tour at the dock and since our friends had never been, we decided to take a chance and go on this tour... Oh my God, what an adventure. The tour guide was very old and very confused and told us about everything at least 5 times - 80% of what he told us was probably not true and he left a passenger stranded at one of our stops. One very nice local actually gave the lady a ride back to our tour bus so all ended well We heard him mumble to himself that he probably should not have been doing this tour. I can't explain this, but we all had a really good time and laughed until we cried. Needless to say he did not get a tip and we heard that our tour was the last one he did. At the very least our friends got to see a little bit of Ketchikan..... Victoria: Did not get off the ship, treated this as a sea day. If you have never been, book a tour to Bouchard Gardens... Seattle: Friends picked us up and gave us a tour of Seattle. The last time we were in Seattle we took the ship tour prior to getting on the plane. It gave us a good overview of the city. It's a fun city, so would recommend if you only have a few hours just do the bus tour with Princess, better yet, spend an extra day in this beautiful city. Disembarkation went well. We had anticipated getting off the ship around 9 and that is just what happened. Immigration and Customs went smoothly. We had taken advantage of Princesses offer to take our luggage to the airport so we would not have to worry about luggage when our friends came and picked us up and it worked well. Luggage arrived home same time we did. The cost was $20 per suitcase but keep in mind only certain airlines work with Princess, we were lucky that our airline Alaskan Air partnered with Princess. In Summary : We had a great time on the Crown Princess and our friends are already talking about taking another cruise to Alaska, as for us, we have already booked another cruise and will be giving New Zealand a try on the Dawn Princess. I want to praise Captain Justin Lawes on handling the small fire we had on board the ship in a professional and non panic- inducing manner. All passengers were directed to go back to their cabins and Captain Lawes gave us updates every ten minutes or so. The entire incident lasted maybe 40 minutes and everything went back to normal. Would definitely sail with this Captain again!!! Happy Cruising to everyone. Read Less
Sail Date May 2015
I had been waiting 4 years to go to Alaska, and was thrilled when I maneuvered a Happy Birthday/Anniversary Cruise from my husband. We flew out of ROC to Minneapolis/St. Paul, then on to Seattle. Left at 7:00am, arrived in Seattle at ... Read More
I had been waiting 4 years to go to Alaska, and was thrilled when I maneuvered a Happy Birthday/Anniversary Cruise from my husband. We flew out of ROC to Minneapolis/St. Paul, then on to Seattle. Left at 7:00am, arrived in Seattle at 10:36am. No problems with connections. I made sure there were second flights available....just in case. In Seattle baggage there is a nice retired gentleman who holds up a sign with Norwegian Cruise on one side, Princess on the other. Simply find him, and follow his directions. You will leave your bags with Princess right there in baggage claim, then see them sometime in the afternoon at your door. It is worth the $48 for the transfers and transportation to the dock all day long. Arriving between 1:00 and 2:00 is going to be the busiest time. It will take an hour. Don't worry, be happy, you are about to get pampered for 7 days. Pose for your photo, and make your way to the Horizon deck for lunch and some amazing views of Seattle. If you haven't invested in a decent camera, and are relying on your phone, you will soon regret it. So if you want to avoid buying one from Princess or paying someone at the first Port of Call Alaskan rates, buy or borrow before you leave. The sail away is very nice. I am going to recommend that you purchase a book down in the main Gift Shop called: The Alaskan Cruise Companion, by Rachel Cartwright. It is published by Princess and follows your itinerary with beautiful photographs and good solid information on wild life and ports. No matter which port you are docking at, or which directions you are tackling them in, you will be able to follow along. It includes a map. It just may be the best $19.95 spent on the trip. It comes with a great map. You will receive daily lots of information outside your door. The PrincessPatter will tell you where to go and when. There are many options to choose from. I suggest taking the time to explore the ship and it's venues and acclimate yourself to everything there is available, so that you do not miss out on something that may be important to you. Coffee Card: If you enjoy specialty coffees and tasty pastries, on the 5th floor, mid-ship is the International Cafe which sells a Coffee Card for $29.00 You will receive a punch card with 15-punches available. The coffee drinks are better than Starbucks, and the pastries delightful. I would suggest buying only one, even if you are a couple, as you can always get another if you plow through it. There is 15% gratuity added to every extra food and beverage item, this is no exception. Soft Drink Cards: There are two kinds: One for Soda, One for Soda, Juices, Smoothies, Regular Coffee at the Cafe (Coffee is free everywhere else but there.) I believe they run $49 for the all-inclusive, $29 for the soda only. Figure out if it will benefit you are not. Alcohol Card: $49.00 per day for just about all you can drink. You have to buy all 7-days though! Again, figure out if this is something you need to invest in. Remember you can bring one bottle of wine per adult on board. If you choose to drink it at dinner, there will be a $15 corkage fee. But if you have a special bottle and something to celebrate, (like I did....) it's no deal different than any other restaurant. Officers: On our ship, Nicolo Bommarco was the captain. On formal night they introduce the officers with a champagne reception. You will not line up and shake their hands. The captain comes to the podium on the 6th deck and you look at him from below, or next to the elevator if you happen to be standing there. He has a thick Italian accent, talks very low, and you pretty much can't understand a word he says. (And I am Italian and have listened to this accent all my life.) He also is no Mr. (or excuse me,) Captain Personality. This is about the only time you will see him. Naturalist: This is very important, and you don't know this unless you have sailed an Alaskan Cruise before. Princess Cruise provides a Naturalist who will be on the Cruise Ship the entire time. (Unlike the entertainment that will come and go from different ports.) Our naturalist was Michael Modzelewski. I latter learned that people book cruises specifically if he is the Naturalist provided. I soon found out why. He is an author, orator, and most importantly a twenty-year veteran of life in Alaska, including living by himself on an Island in the Inside Passage. He has a beautiful voice and presentation, along with stunning photography. You will learn everything you need to know, and he will announce wildlife through the PA system when it appears next to the ship. Glacier Bay: The most important day on ship will be the day you go through the Glacier. Wake up early and get your camera ready. You will see things that will not be repeated anywhere else on earth. The captain will take his time to bring you to every glacier he is able to, and stay awhile so everyone may photograph it from every angle. Park rangers will come on board and guide you through the Bay. Get a souvenir paper with a date stamp at the ranger station which you will find at the front of the ship by the pool. PA System. There are no warning bells, you only hear it in the hallway or balcony, if you happen to notice someone is talking and go outside to listen. Plan accordingly or you may miss things. Announcements/Disembarking at Ports: Again, you will arrive to port and pretty much not know what is going on unless you happen to be in the hallway when they start announcing you can disembark. This often happened different that what is stated in the Patter, sometimes an hour early (good) sometimes a half-hour late (bad). The line is long, and they stop to photograph you. You often don't know which floor to get off of. It is usually mid-ship, somewhere between 4 and 6. Sometimes it is 2 floors. That is good, as the line won't be as long. Make sure you read the sign near the exit telling you when All-Aboard time is, because they DO NOT announce it or remind you. It is up to you to make it back to the ship a half-hour before they leave port. They do not tell you this, so pay attention! I confirmed with other passengers whether it was just me who seemed to be clueless, but others agreed this information was not disseminated well. Entertainment: Well it was no Disney, but it certainly was enjoyable. The comedians were great, and there are plenty of things to do. If you are complaining that there is nothing to do on board, then truly it is your own fault. So relax and go read a book. Dining: If you have a large group, choose a designated time and get to know your Waiter and Assistant, it will be great fun. We chose Anytime Dining as there were just the two of us. On the second formal night, (there will be two, bring nice clothes) we chose Bernini and made reservations. As a result, the handsome Romanian Maitre' D gave us a seat by the window and introduced us to Lawrence, my pick for employee of the month. Lawrence was from India. and as a waiter could not do enough for us. Ask for him, you will not be disappointed. As for the rest of the regular dining areas, the staff was excellent, the food was a bit salty. We dined at the Crown Grill one evening, $20 additional per person, very nice. We also had lunch there one day, the fish and chips were excellent. We also ate at the "Crab Shack" one evening. Again, an additional $20. For that $20 they partition off the back of the Horizon Court, put some brown paper tablecloths on the tables, have the servers don Greek Fishermen outfits and proceed to serve what appeared to be Snowcrab legs, not the large Alaskan King legs you will get at port. This will be accompanied with the music provided to the entire ship, which is usually old bad European Italian music. I am not kidding. (Again, I am Italian...I know good Italian music.) Definitely stop at Tracy's Crab Shack in Juneau and skip this tragedy. The Maitre' D enquired as to how we enjoyed the meal, and as a result of our helpful comments he "comped" the $20 up-charge. Lounges: Make sure to make the climb to Skywalker's Nightclub. In the day it is a great place to escape and read, at night it is a fun place to whirl your date around the dance floor. Photos: It is clearly 2002 on board the Golden Princess, and there is nothing green going on in the Photography & Video Gallery. They will take many shots of you, some photographers understanding lighting and developing more than others. They will develop everything, whether your eyes are closed or not. They will display everything, whether you can find it or not. There is no face-recognition software, and only one display computer to search for if you are looking for something you don't see or couldn't find displayed. There are no packages. You can not pay a fee to have all photos of you downloaded to a jump drive or CD. The best you will get is the ability to pay $10 for a digital file, after you pay $19.95 for the print. Good photos can be had, but you will have to work for it. Art Gallery: They are all prints. Remember that. If you see something you like and have to have, that is fine, but you are not getting a one-of-a-kind. Spa: Typical Cruise ship services. We enjoyed excellent massages. On the first day they offer specials, take advantage of it if you will be using their services. Also, days in port are usually half price. Inquire within. Final embarkation was silent. Which means you are on your honor to depart on the time given by your luggage tag. You can sign up for early disembarking, and they even have a service where you can again give them your luggage and see it again when you arrive home. Sweet! We thoroughly enjoyed our cruise, and would do it again Save the Daily Princess Patter as a great souvenir.   Read Less
Sail Date July 2014
Every guest had access to our balcony from a large observation deck that obstructed our view. Very disappointing especially going through the glaciers. We were never notified about this in advance. We saved a lot of money to have a suite. ... Read More
Every guest had access to our balcony from a large observation deck that obstructed our view. Very disappointing especially going through the glaciers. We were never notified about this in advance. We saved a lot of money to have a suite. People on the observation could look into our bedroom and living area. The only privacy we had was to keep our curtains shut. When we complained we were offered a smaller room, the next day, or a bottle of wine. If we were on our balcony we could touch the people on the observation deck. They also took our cushions, from the sofa, to be refurbished because it was our rooms turn. We spent a whole day looking at a sofa with missing cushions. The Casino smoke radiated to many areas of the ship where vendors were selling jewelry & clothing. Crew members were fooling around. They were in public areas and disturbed guests especially in the Adagio Lounge, during the string quartet performances. There were also crew members conduction business in Sabitini's during breakfast. We could hear their whole conversation. The Crown Grill (Specialty Restaurant) disturbed guests, who paid extra, with loud singing (Happy Birthday). The meal was delicious. Our head server was cold and impersonal. The ass. server was wonderful. There were fifteen members in our party and the Crown Princess made special reservations for thirteen to eat at Sabitini's, another specialty restaurant. We were excluded because we had a suite and received a picture frame instead. They told us that if we returned the frame, and a voucher for a photo, we could eat with the rest of our group. Really!!!!! We took the frame and voucher down to guest services and offered to return it. Food was adequate at best. Beware, if you are thinking about a suite to ask about the privacy & safety. We only chose Princess because our friends would only go on Princess. We did an Alaskan Cruise with Celebrity and had a perfect suite with a butler....Same price. Read Less
Sail Date July 2014
In preparing for our Alaska cruise, I read all the reviews. I figured that I had better write one, so future travelers can learn from my experience too. I booked this cruise directly through Princess. Our first Princess rep. left her ... Read More
In preparing for our Alaska cruise, I read all the reviews. I figured that I had better write one, so future travelers can learn from my experience too. I booked this cruise directly through Princess. Our first Princess rep. left her position, so when I called to talk to our new rep, the guy answering the phone said, "I'll be your rep.". I just figured that Princess would have assigned somebody to our booking but, that wasn't the case. Our new rep. seems to be out of the office alot and does not return voicemails. For this reason, I will probably not book another cruise directly though Princess again! Our embarkation was from Vancouver on June21. We had flown into Seattle the night before and took a shuttle from SeaTec ($40 booked through Princess). The shuttle left 45 minutes past it's advertised departure time but otherwise the 3+ hour drive was uneventful. Canada Place (the pier) on the other hand, was a different story. We were over 3 hours waiting to board the ship. Had heard that the Crown Princess and another major ship, had docked at the same time so there were probably close to 5000 people trying to board. The last thing we had to do is fill out and sign a health question sheet but they did not give us a pen to do this with. Once we boarded the ship, we were told that the elevators were down so we took the stairs to our room on the Caribe deck. Our cabin was Interior, pretty much in the center of the ship. I was impressed with the room size. The ship departed close to the time that it was suppose to and sailed under the Lion's Gate bridge which was awesome to see. The first full day of sailing was good up until early afternoon on June 22 when the water became a little choppy and you could feel the boat sway. This ship movement was for about 8 hours but then it became smooth for the remainder of the trip. We picked the anytime dining plan and ate our meals early (as soon as the restaurants opened). We had no problem with seating. There were two formal nights on our cruise. We participated in one of them and did not feel like getting dressed up for the second one so we ate at the Horizon Buffet that night. I felt that the food, at all venues, was ok but nothing spectacular. We did eat at the Crown Grill one night and that was excellent. Our ports of Ketchikan, Juneau and Skagway were wonderful and I had planned them on my own which was less expensive than booking through the ship. Our day sailing Glacier Bay was wonderful. We had found on table in the corner of the Lido deck (out of the wind), got our coffee and watched as the ship sailed by the beautiful sights. Finding ourselves there at lunch time still, we got pizza (which was excellent) and continued our viewing. The next evening we were at College Fjord which, in my opinion, was even better than Glacier Bay. We included a land tour option to our cruise which I highly recommend. The cruise ended at Whittier and exiting the ship went smoothly. Our luggage was transported to the Denali Princess Lodge while we board the train for a 9 hour trip. We did the Tundra Wilderness tour through Denali National park (8 - 9 hours) which I believe was better than the shorter History tour. Our stay at the Princess McKinley Lodge was wonderful as was our night at Captain Cook in Anchorage. I was very impressed with the organization of Princess as far as our luggage and the transportation from one location to the next. At times, I felt that we were always being shuttled someplace, but it has to be that way when you are part of a tour. We did rent a car and do a couple of days on our own, touring the Turnagain Arm area.   Read Less
Sail Date June 2014
Crown Princess Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.8
Family 4.5 3.8
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

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