3 Princess Crown Princess Luxury Cruise Reviews

When booking a suite, one expects a bit of first class treatment. Princess makes a lot of promises, but the delivery of services is less than expected. You have to ask for all the little extras on Princess, NCL justs delivers them all. ... Read More
When booking a suite, one expects a bit of first class treatment. Princess makes a lot of promises, but the delivery of services is less than expected. You have to ask for all the little extras on Princess, NCL justs delivers them all. First of all, the Crown Princess is beautiful as was the suite. Unfortunately, this ship is very unstable and tends to pitch and roll with even the smallest waves. Of all my cruises, this ship was the worst. If you tend toward motion sickness, please avoid this ship. The staffing seemed very light. Many of the restaurants were very short handed. I agree with many of the other reviewers: the staff is very stuffy and walk around like zombies half the time. Many seemed like they would rather be anywhere else but working on a cruise ship. I hate to profile but much of the staff is from Eastern Europe and quite unfriendly. Pool areas are extremely crowded during days at sea. Unlike on cruise lines, Princess crew does not go around and keep things in order. The decks are a mess of wet towels, garbage and deck chairs. Again, it seems like the ship is short staffed. The Crown Grill steak house ($25 up charge) is nice but the meat is tough and chewy. Deserts are pretty, yet bland. My biggest criticism is how bland the food is throughout the ship. It looks nice, but has no flavor. except for the French Onion soup which was incredible. The Italian restaurant, Sabatini's, does not fare much better. ($20 up charge).Bland and very slow service. The maitre de (Pedro) is downright rude and treats the staff - and guests - poorly until the last day of the cruise when then the "rate our service" cards are displayed on the podium. Let's take a look at the suite amenities and what was delivered. -Luxury mattresses [very comfortable] -Fluffy duvets in place of blankets [ more flat than fluffy] -Luggage protector on bed at embarkation [every cabin gets it] -Luxury bathrobes [very stiff, needs fabric softener badly] -Luxury towels [they look nice but very rough] -Pillow menu [requested pillows never appeared] -Massage shower heads [broken] -Luxury bathroom amenities (shampoo, conditioner, body lotion, bath gel, plus new lip balm, gel eye mask, bath salts and loofah mitts) ["luxury"? not really] -Facial mist (choice of scents) [zilch] -Complimentary slippers [very small] -Fresh flower arrangement [ very nice and looked great the entire trip] -Complimentary mini-bar - one-time set up [nice!] -Combined DVD/CD Players [ broken] -DVD Library [no one seemed to know about this amenity] -Complimentary Princess tote bag [very cheap] -Umbrella for use during the cruise [zilch] -Expedited embarkation process [nice to walk past 800 people standing in the other line] -Preferred Anytime DiningSM reservations [yes, you can make a reservation, but NO the table is never available and wait time can be up to an hour] -Personal shore excursion reservations [zilch] -Complimentary laundry and dry cleaning service -Complimentary shoe polishing service [zilch] -Welcome glass of champagne at embarkation [zilch] -Extended room service menu (extended breakfast, lunch, dinner offering) [no one on the ship knew anything about an extended menu for suites] -In-suite afternoon tea service [never happened] -Passenger's choice of deluxe canap?s, delivered daily [delivered once] -Complimentary internet access in onboard Internet Cafes [we got free wireless] -Private portrait sitting [do not confuse this with receiving a free photo] -Complimentary use of the thermal suite in the Lotus Spa [zilch] Read Less
Sail Date February 2012
The Quebec to NYC 10 day cruise is one of the most wonderful routes we have taken. We previously had done a 7 day Montreal to Boston cruise 5 years ago and wanted to do this route again with additional time spent in Quebec City which has ... Read More
The Quebec to NYC 10 day cruise is one of the most wonderful routes we have taken. We previously had done a 7 day Montreal to Boston cruise 5 years ago and wanted to do this route again with additional time spent in Quebec City which has to be one of the most wonderful cities to visit in the world. As always we travel to the embarcation city a day early and stayed at Le Chateau Frontenac which overlooks both the walled city and the new city. We walked around Quebec and drove around the city to many places. We boarded the Crown Princess on Friday. We booked a rear Penthouse Suite for a change in scenery. We previously had Suites mid-ship on both sides. What a grand view with less wind than a side location. The ship was wonderful. The food was superb with one exception in one of the dining rooms we had cold potatoes and corn on the cob. The specialty dining rooms were exceptional and well worth the small extra cover charge. The many bars were top notch. We did several excursions and had two cancelled. One because of rain and fog, and the other for low bookings. When they do the Champaign tower in the Atrium, do go up and pour some champaign. It is not a problem to stand there in front of 500 people, smile and get your picture taken. The only issue we had was on the WIFI system. With a Suite it was free. However, Princess blocks Cruise Critic. You can go surf anywhere you want except Cruise Critic. I told Princess in my review to them. We also hosted a Meet and Greet for 30 of our Roll Call members on our cruise. What a neat way to meet folks who come from around the world to cruise at the same time. This was one of our best high lights of the cruise. All in all almost a 10! Recommended to do in the Fall. Read Less
Sail Date September 2011
My wife and I consider ourselves seasoned cruisers (4 cruises this year alone). We flew from Newark New Jersey to London Heathrow on Continental Airlines, on their morning flight, getting us in at 9:30pm London time. This allowed us to get ... Read More
My wife and I consider ourselves seasoned cruisers (4 cruises this year alone). We flew from Newark New Jersey to London Heathrow on Continental Airlines, on their morning flight, getting us in at 9:30pm London time. This allowed us to get our first night in a bed rather than an airline seat, even though Continental upgraded us to first class. We awoke rested and ready for the cruise. We had a room at the Hilton Hotel Heathrow Airport, which is located at terminal 4, for easy access. The room came with breakfast. The car service, Silver Fleet, which we got on line, picked us up at 10:30am the next day, on time and we were at the cruise terminal in Southampton, UK by 12:30pm. We were on the ship within fifteen minutes of arriving at the terminal. Very easy, painless and the staff couldn't be more helpful. Cabin: We decided to take a veranda room at the very back of the ship. I love sitting outside, watching the wake of the ship and or the full panoramic view when we leave. We usually book a mini-suite. The room was on the small side for us. Mainly, my wife. I loved it. It was quiet and until this coming January, being a cigar smoker, sat outside with a drink and watched the world go by. The room was spotless and the attendant was terrific. Beds were a little on the narrow side, but with this cruise your not in the cabin that much. Dining: We chose anytime. But as we always do, we were in the Crown Grill 4 times. Food was very good as was the service. We were in Sabbatini's 4 times. It is the best Italian food on the high seas. The maitre'd was extremely helpful and definitely sets the tone for the restaurant. We eat out alot in New York and I can assure you, these specialty restaurants are well worth going to. What my wife and do is, go to a different restaurant each night, so we never get bored. We went to Da Vinci restaurant the rest of the time. Again the maitre'd was great. We enjoy a table for two. All the restaurants accomodated us at the times we wanted. Most importantly the food was excellent. I purchased a coffee card for the week. It gives you entree to better coffee and a variety. I chose to get the egg sandwich and the coffee to go cup in the morning. The egg sandwich is made fresh and is great. You can get rolls and muffins. Again super service. One day at sea the weather wasn't great, so I decided to watch Movies Under the Stars. The staff got me a blanket, they went to the hamburger stand and fixed me lunch. That kind of service has to be mentioned. This extreme kindness and a true want to give us a great time on their vessel came out at every department. Disembarkation: In a word, we were off the ship by 8:30am. We were in a taxi and at our hotel within 10 minutes. This was a great trip and exceeded our every expectations. Ports: Guernsey was beautiful. We hired a car service and were able to see all the high points on the island. If you are looking for great place for lunch. Le Nautique. Cobh: We loved Kinsale and shouldn't be missed. The Blarney business is for people who like that sort of thing. Cobh shouldn't be missed. Liverpool: As a huge Beatles fan, the day was heaven for us. It was one of the highlights of the tours. Dublin: Too short a stay in the city to do much of anything except to see the Guinness factory and take a tour of the city. Normandy: It was a special day and done well through the cruise ship tour department. I divided the tours between the ship and a company out of Long Island called Lynott tours. Read Less
Sail Date August 2011
Crown Princess Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.5 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

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