6 Princess Crown Princess Group and Theme Cruise Reviews

Jumped on the Crown at the last minute when the price plummeted and when we realized we had 10 open days before the holidays begin. Our last 4 cruises had been on newer and larger ships, so we lowered our expectations on several fronts. ... Read More
Jumped on the Crown at the last minute when the price plummeted and when we realized we had 10 open days before the holidays begin. Our last 4 cruises had been on newer and larger ships, so we lowered our expectations on several fronts. The positives: Nice size balcony, friendly and excellent service, good MDR experience, anytime dining was prompt with small wait times, good promenade deck, very little selling pressure, and Princess did a nice job on moving folks on and off the ship. The less positive: There are still plenty of kinks with the medallion usage, entertainment was average and not plentiful, buffet never seemed to have enough lines open or enough seating, and buffet selection was hit and miss. The ship has some wear and tear, but given the age of the ship, it was in good shape. We docked promptly at ports and sailed out right on time. For beach enthusiasts, there were excellent reasonable beach choices at every port. Breezes at each port helped make the beach days good. Princess Cay is in excellent condition. Overall, good value, good ports and a relaxing cruise. Read Less
Sail Date October 2019
We are long time Princess Cruisers. Wanted a nice get away and the price was very nice. The ship is scheduled for dry dock in March and could use some freshening up. Definitely needs new beds. Entertainment was good. Was hoping for a new ... Read More
We are long time Princess Cruisers. Wanted a nice get away and the price was very nice. The ship is scheduled for dry dock in March and could use some freshening up. Definitely needs new beds. Entertainment was good. Was hoping for a new Stephen Schwartz show, but some of the dancers had bee injured and they could not do the show with the remaining members. But the ones who were left were among the best we have ever seen on Princess. The show Encore was fantastic and the new deck party is a lot of fun. The islands we visited have made good progress recovering from Irma. But you can see that there was major damage. Enjoyed Antigua and we were the first Princess ship to can at St Maarten. The people in St Maarten were really glad to see us back. Just embraced the return of tourists. One of the reasons we picked this cruise was to see the Dominican Republic. This was a new port for us. The port, Amber Cove is very nice-- not much of beach, but nice pool and great hammocks. Our Tour of Porta Plata was the worst tour I have ever been on. Terrible itinerary and terrible guide. Was hoping to see some of the nice beaches, but really rode around and guide mumbled and we went to a really bad gift shop and he did not want to leave. Wanted his kick back. Just a terrible shore excursion. Some people had gotten nice independent taxi tours and others not so good. Just not a pleasant port and I felt that Princess did not do enough to make sure the tour was a good experience. Also, was very disappointed that they had changed the policy in the Crown Grill to have an extra charge for more than one entree. I hated it on Celebrity and was so sad to see it on Princess. Also, for scallop lovers the wonderful scallops are not longer there. The staff was very good and we really enjoyed the cruise, just hate to see Princess following RCCL's policy of piling on extra charges. Read Less
Sail Date January 2018
Staff was very friendly, rooms were clean and I found it easy to navigate around the ship. Embarkation and disembarkation went smoothly. I like that there is an adult pool at the back of the ship and on the main deck there was always fun ... Read More
Staff was very friendly, rooms were clean and I found it easy to navigate around the ship. Embarkation and disembarkation went smoothly. I like that there is an adult pool at the back of the ship and on the main deck there was always fun activities going on. Inside cabin is actually not that bad and our room was pretty quiet. There was a duvet under the bed that I used and the room had tons of closet space. The food wasn't my favorite but the presentation and service was excellent. I liked how there was a selection of bars to go to each with different things going on and I liked that it had a night club. I got the drink package and like that the limit was 15 per day, it is expensive but overall worth it if you drink more than 6 drinks per day. I would definitely cruise with Princess again, so far it is my favorite cruise line. Read Less
Sail Date November 2017
Choose Princess as recommendation from our travel agent. Boarding and exiting ship was well organized. The ship is large and while they give you a map it took several days to get around comfortably. We had a mini suite and it was very ... Read More
Choose Princess as recommendation from our travel agent. Boarding and exiting ship was well organized. The ship is large and while they give you a map it took several days to get around comfortably. We had a mini suite and it was very comfortable with plenty of storage. We brought two bottles of wine and our steward provided two wine glasses and gave us clean ones each day. The buffets were just "ok" while the formal dinners were better. When going for breakfast or lunch get a table first before going through the buffet. We Did not know about the causal sit down option until day 4; while the food is the same as buffet, the sit down waiter service is much nicer. We had to adjust our food expectations and will try up charge restaurants next time. The entertainment was excellent and enjoyed the variety, especially the cruise director "Dan", he was funny, entertaining and informative. While this was our first cruise, it will not be our last, we did enjoy the balcony and excursions. Read Less
Sail Date June 2016
Embarkation- Horrendous is not an overstatement. You would think that the Port Everglades Princess staff had never had to check-in customers where visas or other special country entry docs were required. We arrived at the port about ... Read More
Embarkation- Horrendous is not an overstatement. You would think that the Port Everglades Princess staff had never had to check-in customers where visas or other special country entry docs were required. We arrived at the port about 2-hours after the check-in process had begun thinking that we would be able check-in easily and board the ship promptly as we had grown accustom to doing from past experiences. To our surprise the line was +2-hours long and even the most frequent Princess cruise customers who normally get priority treatment had similar waits. Princess blamed the wait on their need to check each passenger’s special paperwork required for entry into Brazil and Argentina. In reality Princess mismanaged the check-in process as they had options to speed up check-in but relied on their SOP which failed them. My suggestion would be to add more check-in clerks, allow check-in to start earlier and then work the passenger line sorting out those passengers who have the proper docs from those that do not. Ship Maintenance- Everything on board the ship was clean and in good working order. It was apparent that the ship’s crew works diligently to keep the ship in good condition. Cabin Steward- Absolutely the best we have ever had on any cruise including the premium cruise lines. Greeted us immediately upon entering our cabin then quickly followed with 2-glasses of “welcome to Crown Princess” champagne. My wife asked for more hangers and he immediately went and got her more than we needed. This pattern of immediate response to our needs continued for the whole cruise. I have repeated examples of these type of responses to our needs. He genuinely felt that it was his job to respond in this way. Food- In general very good with reasonable preparation and nice plate presentations in the main dining rooms. Some menu items are overstated ie; On one occasion Tiger Prawns were really just medium-large shrimp, the size you would get frozen in a bag at the grocery. Filet was something less than the actual cut of meat yet tasty. The buffets always had a nice variety of food that tasted freshly prepared which is complementary to this style meal. Main Dining Room Table Service Staff- Our main dining room waiter and assistant tried hard but it was apparent that they had little experience as illustrated by their lack of knowledge of menu item preparation and ingredients. Their skill level was to repeat what was written on the menu so we were on our own to figure out what we were ordering plus looking at the dishes served to nearby tables helped. They performed their functional duties adequately but it ended there. • On St. Patrick’s Day the main dining room had NO Irish dishes on the menu which we found surprising. I mentioned this to the Head Waiter who gave us a strange response, “We put the menu together months ahead.” to which I replied that St. Patrick’s Day date is well known years in advance, way before Princess plans it’s menu. I was amazed that he would offer up an excuse and least of all, one like this. Buffet Table Service Staff- Slow and inattentive. The staff in the buffets often lacked promptness in taking beverage requests, refills, clearing dishes, etc. SOP was to wave them down to order beverages and refills were never offered as they rarely made eye contact with the diners making it difficult to get their attention. Passengers frequently had to step out of the way to let buffet personnel and servers pass. Front Desk Personnel(Purser’s Desk)- We found all of the staff we interacted with to be friendly, courteous and helpful except the Elite/Suite desk personnel who came across as snooty. The others promptly responded to all our requests. Cabin- We were in a mini-suite center/aft on the port side which we were familiar with from a prior Princess cruise and the cabin on this ship was identical. Everything was clean, in good condition and good working order so no surprises. Any minor issues ie; plugged drain and burned out light bulbs were quickly repaired/replaced. Entertainment- The ships production performers are all very young but do an excellent job learning and performing the many shows on the ship. The orchestra is more seasoned but also do an excellent job in the production shows and supporting the guest entertainers. The other full time ship’s night club musicians do a very nice job as well. • The guest entertainers are 2nd or 3rd tier performers whom you have never heard of but do a nice job. They are varied in their acts and are onboard for just a few days when they are replaced by other performers. Magicians seem to be popular on Princess but it was ironic that the 1st two magicians that performed did the identical opening tricks in the same order. • Movies/presentations- One of the highlights on Princess is “Movies Under the Stars” which was great until they experienced technical problems which lasted the better part of a week and when they got it working again we were beginning the coldest part of the cruise which lasted for 8-9 days so unless you wanted to dress for 40-50 degree weather, “Movies Under the Stars” was out of the question. During the technical problem resolution and cold weather, Princess showed the movies in the Princess theater but that had its own technical challenges as they had to restart their projector every few minutes. The same problem occurred during port lecturers. While all these delays were very brief they were annoying and you ask yourself “Do they really know what they are doing?” • Broadcast entertainment- It seemed like 1/3 to ½ of the limited # of TV channels were devoted to selling you something on Princess. Unlike any hotel in the world, there are no broadcast network channels which seems unheard of in today’s high tech society. Our cruise was during the 2014 Winter Olympics and every country represented on the ship had teams in the games but Princess did not broadcast them at all. There are frequent announcements over the ships loud speakers; a daily update from the Captain or other ship’s officer which are informative, morning & evening announcements from the Cruise Director of the activities of the day which are a repeat of what is presented in the ship’s newspaper and on TV and the most annoying are the extremely loud ads to attend the art sales which always imply “once in a lifetime opportunities”.   Read Less
Sail Date February 2014
This is the third cruise that I have taken with my husband, and we chose to go with a large group. We arrived in Ft. Lauderdale with little trouble and traveling with friends the Holiday inn Express Cruise Port suggested we wait until a ... Read More
This is the third cruise that I have taken with my husband, and we chose to go with a large group. We arrived in Ft. Lauderdale with little trouble and traveling with friends the Holiday inn Express Cruise Port suggested we wait until a late shuttle to head to the cruiseport. It was a good suggestion, arriving at the terminal at 2 meant we missed many of the lines of other passengers who were thrown out of their hotels much earlier. Our balcony stateroom on the Baja Deck was already ready for us. After watching the gigantic Oasis of the Seas head out to sea we were off. It was our first time sailing with this group, but on previous cruises they take over the back pool. We found several of our friends there, and would find them there or in the buffet area. Since we were there most of the time, it did take a while to really explore this ship. It's a good ship with some nice surprises like the International Cafe that had great desserts and pastries. It's hard for me to judge food, but I can tell you that it was abundant, even if there was some confusion at times on exactly which of the three buffets were open, there was always something. The food in at the buffet changed from day to day, except for breakfast that was usually the same each time. Since we were a late night group, I did wish that the pizza and ice cream bar stayed open later. With our large group of almost 500, we were given the 8:15 seating in the Michelangelo dining room. With such a large group the staff had difficulty in keeping up with us. I found the staff slow and overworked. I expected that they might be able to work this out as the week went on, but even on the last night at sea any meal in the dining room was going to take more than two hours. I was impressed with the ships bar services. They staffed up the bar at the back terrace pool for us. We certainly kept them on their toes. They also kept the bar open much later than normal. I'm sure that that bar rarely stays open until 2 am. Our group stayed on the back deck late into the night, as there wasn't much else to do on the ship that late at night. Most of our group is in their 30's and 40's and we felt that a lot of the entertainment was directed to an older audience. I saw young couples wandering a ship that at 11 pm was as dead as a one-light town. They were looking for nightlife and saw little of it. Strangely the late nightclub, the Skywalker Lounge never attracted more than a couple of people and its tiny dance floor remained empty. I have never really desired to see the Caribbean, so the islands weren't a great draw, but it seemed that Princess strived to clean up the experience so much that it was about as authentic as going to a mall in Chicago and saying that you had been to Chicago. The worst of this was at Roatan Island, Honduras where Princess docks at Mahogany Bay, a new sea port that has all of the recommended shops in an outdoor shopping mall that you must walk to. Those who went on excursions experienced a very different Island, but many people stayed in the shopping mall, content. The port in Couzmel seems to be the same, on a smaller scale with the same shops, and Princess Cays is a completely controlled experience. If you wish to explore on your own, without an excursion, Princess is making that much more difficult. Grand Cayman was a port full of the same shops, but you could wander into town without having to find a local taxi. If you like to be on vacation with very little more than a moving hotel, this will be fine, but if you love travel for the exploration of new places, this would not be the cruise for you. Our stateroom was pleasant and clean with a surprising amount of storage. I wish that our balcony was a little more private but lower decks could look right up at us. The ships staff was pleasant and friendly, especially the bar staff when they knew our group would buy. We enjoyed the Movies under the Stars more than the entertainment in the theater. All in all it was a good trip full of fun when traveling with a large group. I will be happy to travel on Princess again if I'm with this group, but I'm not sure if I would want to if it was just me and my husband as I'm not sure we would have found the entertainment and ports interesting enough. The ship is good, with all the amenities you'd want, but doesn't seem to rate as being an outstanding ship, or an outstanding cruise experience. Read Less
Sail Date November 2010
Crown Princess Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.8
Family 4.5 3.8
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

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