2 Princess Crown Princess Group and Theme Cruise Reviews

We went with a large group (100+) organized by a very reputable agency. The agency owner & key organizer traveled with us & did their best to address issues, but... The room was consistently over 75 Fahrenheit - even after two ... Read More
We went with a large group (100+) organized by a very reputable agency. The agency owner & key organizer traveled with us & did their best to address issues, but... The room was consistently over 75 Fahrenheit - even after two visits from engineering staff. Front desk said it wasn't possible to send a fan... In a truly bizarre twist, the cold water was over 100 Fahrenheit - I've never before had a hot cold shower. Before booking, specified that we would need multiple electrical outlets at bedside (both use CPAP + other med device) - no problem. When we arrived, there was a 1-outlet extension cord & no outlets near bed. It took 2 calls & 3 increasingly heated visits to customer service before finally getting a 3-outlet strip to use with the cord. Partner uses a 48-lb collapsible power chair, but can do short standing transfers. There are no accessible excursions on this voyage... none. Had a great time on the islands hiring our own (considerably cheaper) private excursion or renting a car. Cabin hallways are consistently clogged with housekeeping carts. The cruise director is regularly on the overhead screeching about the latest sale & the entire ship is designed around squeezing out every dollar possible. The 'Sports Deck' has no sports... it's the kid's area. Highlights Some of the staff were truly exceptional. Some of the dining room dishes were excellent and creative. Most of the theater presentations were excellent. Read Less
Sail Date October 2019
Embarkation and disembarkation went smoothly. It was the in-between that fell flat. This was mine and my husband's (no children with us) 7th Princess cruise, and our worst. It was a 5-day cruise on the Crown Princess to Grand Turk ... Read More
Embarkation and disembarkation went smoothly. It was the in-between that fell flat. This was mine and my husband's (no children with us) 7th Princess cruise, and our worst. It was a 5-day cruise on the Crown Princess to Grand Turk and Amber Cove, Dominican Republic. Very disappointing. On the first day we discovered our favorite pool on the back of the ship was closed and remained closed all week. The pool at the estuary was being re-tiled, so it was also closed all week. That left only two pools open for over 3000 guests. The ship is going in for refurbishing, and the entire crew seemed to have a don't care attitude. The food was horrible, and the service was worse. We saw our cabin attendant when we checked into our room and not again until we were departing the ship. The very last night I got a virus and was medically escorted from the ship at departure, so we weren't given the opportunity to print out our folio of expenses. I have called Princess twice this past week to have it emailed to me. I still don't have. The worst part was we were travelling with four other couples, three of which had never cruised Princess, and one couple who had never cruised at all. That couple said they were looking for the wow factor and was very disappointed. Read Less
Sail Date January 2018
Crown Princess Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.5 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

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