We bid on an upgrade and were successful. Initially we were in a penthouse suite on Riviera deck. Room was too noisy to sleep so we requested a move. We were moved to Aloha deck at the back of the ship and unfortunately it was actually worse than the previous room. The guest service supervisor was rude and dismissive and told us we expected too much and should have spent more money on a better ...
Words to describe our first time on Princess: average, uninspired, meh, just ok. We usually cruise on Royal Caribbean or Norwegian, but since Crown Princess had a sailing out of SF during our ski week, we decided to try it. Going in, I knew it would be a smaller ship without the activities of an Oasis class RC ship. What I didn't expect was how average it all was. Nothing blew us away.
We ...
Friends were traveling on this cruise ship and I was invited to go with them. They had a balcony room on 14. I had to pay double for a room because I was considered "traveling solo!"
Public restrooms were horrible! Water was leaking from a light fixture in the ceiling while we were waiting for our room. That was a sign of things to come. Several leaks throughout the ship. Don't ...
I choose this cruise because of my 87 year old aunt, someone in her age group told her that they like Princess and that’s the one they use. There were issues from the time we made it to embarkment, it was a disaster the lines were wrapped around and issues with having enough porters to handle the luggage. Once aboard the ship, the steward assigned to our room introduced herself and I explained to ...
We were so excited to do a two week cruise to Hawaii for our anniversary. We have cruised most of the major lines but never Princess so that added to our excitement.
Quick summary - it is an overall decent ship that, for me was completely soured by my poor SPA experience
Use of technology - 5/5
Beds - 5/5
Room comfort - 1/5
Focus on disease prevention - 1/5
SPAs - 0/5 ...
My wife and I had been on one other cruise prior to this one. It was on the Discovery Princess to Alaska in June, 2022. We enjoyed it very much. So we decided to take the 15-day cruise to Hawaii, from LA, on the Crown Princess in December 2022. There were no health restrictions required and we felt that it would be a safe trip. One of our hard-shell suitcases was cracked when it was delivered ...
We were in Los Angeles already and wanted to remain out west for Thanksgiving holidays. Having been on 37 cruises, though never Princess, we decided to try this short trip to Cabo. We knew it would have many children and families, and figured we could overlook that.
Embarkation was fine, and the ship seemed reasonably attractive and well appointed. Our room, a balcony cabin, had a large ...
The embarkation went very well, but the disembarkation was a little a little rough around the edges. The ship was very well maintained and we had a balcony which had a lot of storage room. I would like to have a hand held shower head like other cruise lines. Dining was nothing special. If I would rate the ship by the food, I would give it a 2. Some of the meals were over cooked. Something is ...
Was not happy with the service, charged for coffee and tea in one area of the ship and it was free in other areas.
Shows were being shown at the same time.
Didn't have much to do on sea days.
Cruise Director was not engaging.
Cabins and Balconies to small.
Didn't have excursion worked out to well, long line and wrong lines, lines not properly marked.
Didn't have a beech day ...
This was my 22nd cruise and approximately the 8th for my wife. This was my 5th Princess cruise and my wife's third. We are active 30 somethings and we like to do a lot of activities on cruise ships and ashore. We went into this cruise knowing that it wouldn't have the same level of activities as Royal or Carnival, but even with lowered expectations, we were disappointed.
We arrived the day ...