We bid on an upgrade and were successful. Initially we were in a penthouse suite on Riviera deck. Room was too noisy to sleep so we requested a move. We were moved to Aloha deck at the back of the ship and unfortunately it was actually worse than the previous room. The guest service supervisor was rude and dismissive and told us we expected too much and should have spent more money on a better ...
Words to describe our first time on Princess: average, uninspired, meh, just ok. We usually cruise on Royal Caribbean or Norwegian, but since Crown Princess had a sailing out of SF during our ski week, we decided to try it. Going in, I knew it would be a smaller ship without the activities of an Oasis class RC ship. What I didn't expect was how average it all was. Nothing blew us away.
We ...
Friends were traveling on this cruise ship and I was invited to go with them. They had a balcony room on 14. I had to pay double for a room because I was considered "traveling solo!"
Public restrooms were horrible! Water was leaking from a light fixture in the ceiling while we were waiting for our room. That was a sign of things to come. Several leaks throughout the ship. Don't ...
We chose this cruise because we live in Southern CA and it was less travel to be on a cruise. We haven't gone for a number of years, for obvious reasons, and looked forward to the days at sea, port activities, and the destinations. The first afternoon on the ship, we went to the "app" to get dinner reservations for that night and found out that we did NOT have dinner (table or time) for the entire ...
I choose this cruise because of my 87 year old aunt, someone in her age group told her that they like Princess and that’s the one they use. There were issues from the time we made it to embarkment, it was a disaster the lines were wrapped around and issues with having enough porters to handle the luggage. Once aboard the ship, the steward assigned to our room introduced herself and I explained to ...
We were so excited to do a two week cruise to Hawaii for our anniversary. We have cruised most of the major lines but never Princess so that added to our excitement.
Quick summary - it is an overall decent ship that, for me was completely soured by my poor SPA experience
Use of technology - 5/5
Beds - 5/5
Room comfort - 1/5
Focus on disease prevention - 1/5
SPAs - 0/5 ...
My wife and I had been on one other cruise prior to this one. It was on the Discovery Princess to Alaska in June, 2022. We enjoyed it very much. So we decided to take the 15-day cruise to Hawaii, from LA, on the Crown Princess in December 2022. There were no health restrictions required and we felt that it would be a safe trip. One of our hard-shell suitcases was cracked when it was delivered ...
This was my 12 cruise on Princess and they have always been great. Some of the problems on this one were outside of Princess' control but there's no excuse for the cabin problems.
The first day my cabin was cold but I'm not one to complain about things normally so I just let it go. Changing the temp on the thermostat didn't do anything. The evening of day one my TV went out. I suddenly ...
I chose this week long cruise to test Princess before taking a longer cruise in the fall. Immediately after the week was over I cancelled the longer trip. My “mini suite” was no larger than a regular balcony suite on Holland America. The water in the bathroom was scalding hot and they did nothing about it. Half of the public areas were so cold you had to wear a jacket or coat and there was ...
We have cruised with Princess more than 40 times. We chose this particular cruise to get back into sailing after the pandemic b/c it was out of Vancouver, which is relatively close to home, and also b/c it was longer than 7 days. It did not particularly leave me looking forward to my next cruise, although some of it was beyond Princess' control...like getting back to Vancouver 4 hours late and ...