Princess Crown Princess Cruise Reviews for Family to South America

4.5 / 5.0
2,240 reviews
The Kilauea Volcano @ the Hawaii Volcanoes National Park in Hilo
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The Waimea Canyon in Kaua'i
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WakeView bar area and pool.
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Cartagena Cools at Good Spirits
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1-7 of 7 Princess Crown Princess Cruise Reviews for Family to South America


Worst cruise we've ever been on

Review for a South America Cruise on Crown Princess

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daisyles
10+ Cruises • Age 80s

We have travelled all over the world with Princess since the 1970's and have had some wonderful cruises with them. We, as Elite members, are now very disillusioned and disappointed with the attitude of the captain, senior officers and senior staff. Very Sans Souci attitude---we have your money so who cares!!!! The embarkation in Buenos Aires was a disaster---very few knowledgeable staff to show ...
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Sail Date: March 2017

Cabin Type: Balcony


Panic!

Review for a South America Cruise on Crown Princess

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DavidAnthony
10+ Cruises • Age 70s

Pre & post tour transfers & hotels were, as usual, excellent. Maybe Princess should take notes on how to handle their most valued assets, (their customers) from these organizations! It all started off on the wrong foot - embarkation. Herded like cattle through, what seemed like, endless lines before actual entry into the embarkation chamber. And of course, being a Platinum member, we ...
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Sail Date: February 2017

Cabin Type: Balcony


The cruise from HELL

Review for a South America Cruise on Crown Princess

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tequila150
10+ Cruises • Age 70s

We like long cruises and this was a back to back cruise starting in Valparaiso, Chile and ending Fort Lauderdale, Florida. We have taken 20+ cruises and this was the only one that we have EVER complained about. Princess has lower the entire experience of cruising. They do not make the experience special anymore now you just a number!!!! We chose anytime dining and the service was great but ...
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Sail Date: February 2017

Cabin Type: Interior


Cruise from hell

Review for a South America Cruise on Crown Princess

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jwhitlock
10+ Cruises • Age 80s

I was offered onboard credit for being a veteran. The security was not handled properly and my wife's bag was lifted. It was not returned until we had occured over a thousand dollars is bills from the ship medical staff and 16 day from departure. Several request were made to look for the bag at customer service, but after being told the bag was aboard I signed for it. The ship's officer said ...
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Sail Date: February 2017

Cabin Type: Interior



Having cruised 29 times with Princess, this was the poorest cruise.

Review for a South America Cruise on Crown Princess

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azcruser
10+ Cruises • Age 70s

Don't ever ask for Any Time Dining on a Princess ship. They will only accept seating at 5:30 or 8:15. We asked for 6 PM and told they won't accept a reservation for that time. Told we could come down and stand in the wait line. Waited 45 minutes just to get a beeper and then waited another 35 minutes to be seated. Tried it twice and had the same results. We then changed to traditional ...
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Sail Date: December 2016

Cabin Type: Balcony


Not a Good Experience

Review for a South America Cruise on Crown Princess

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Jeanne1
2-5 Cruises • Age 70s

We chose this particular cruise because my companion has wanted to take it since we met a couple several years ago who had done the sailing and raved about it and the adventure it was. They had gone on Holland America. This year we had the time to attempt this long of a vacation and went looking for the same/similar opportunity. The cruise we found was with Princess. We had read good ...
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Sail Date: December 2016


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