We froze in san francisco till after midnight, told there were sandwiches at hyett, not true. Ship didn't leave until 2am on the 13th so we miss a whole day. No farewell party. Princess, $25.00 will not save your reputation. 2 days later, found fridge wasn't working and my husband's meds went bad, they couldn't find anything to replace it in any mexico ports. Our last port and the rest of our trip ...
We thought this would be a wonderful, relaxing cruise. Embarcation took hours, even with a designated time to arrive. I had expected that it might be a little cold or rough going out of the Golden Gate, which it was, but it only got worse. I had tried to find out what a Pacific crossing would be like, but I couldn't find any information. It was cold and very rough, day after day. The ship ...
16 day Hawaiian cruse. We have cruised with other cruise lines multiple times. Complete disappointment on almost every aspect.. food entertainment, staff, customer service, and the boat itself. Our first time with princess, but others in our group has sailed with Princess 8 times in past and they were also highly disappointed and stated it was completely different then years past. Something has ...
5 days out of 16 the toilet pump did not work.
Last 3 days of the cruise they run out of items for juices that we prepaid. Lots of the cabins had this issue
The SPA over charge for bad services and the only thing they want is to sale you creams. They claim that they have to pay for room and board and they only get paid the tips nothing else.
Sauna did not work for 13 days
Showers at ...
We chose this cruise, California Coastal, so we didn't have to fly. I called the 800 line at Princess directly to get all the details for the cruise. The trouble began with the first call. I first inquired about the need for a passport since mine recently expired and I was concerned if one was needed. They told me no passport needed just a valid i.d. Driver's license would work fine. I called back ...
Our party contracted the Nora virus and the Corona virus during the cruise, so we were only able to see one of the four ports in Hawaii. My son had to visit the medical center twice because of the outbreaks on the ship.
There was a sewage line leak in our room that flooded most of the floor. There were also numerous sewage leaks in the hallway throughout the duration of the cruise. Sections of ...
We was subjected to 2 weeks of being constantly cold in all areas of this so called luxury ship The Food was a disgrace the food which was due to be hot was served just luke warm or cold as the ship was so cold the plastic plates were cold apart from the passengers wearing coats even the staff had to wear their windbreakers in the buffet after a few days all we could hear was people coughing and ...
We were excited to sail to Hawaii and back over the Christmas & New Year’s holidays. We chose Princess because the dates aligned with our schedule, and they sailed in and out of Los Angeles, so we wouldn’t have to deal with airports during the busy holiday season.
We knew from previous sailing experience that Princess doesn’t have the “best” food, however, we did have an expectation that it ...
I've been on Princess before and enjoyed it and, this cruise fit the bill of covering two holidays and, as a bonus, friends were also going.
To begin with, I've been on almost 40 cruises this was the first ship I've been on where there was no sofa or chair in a balcony cabin. There was only the desk chair. Here's what was wrong with my cabin:
1. No place to sit
2. The bed was extremely ...
We had not been to the west coast and thought this would be great ! The lines are long for anything on board, stateroom shower had mold and soap scum, unable to see the shows most nights as there were not enough seating and the wait service in the main dinning room were slow. The intercom did not work in our stateroom so we missed any announcements.
We did not realize that the cruise was going ...