6 Princess Crown Princess Cruise Reviews for Family Cruises to Mediterranean

This was our 4th cruise with Princess, but this was the first time where we had difficulty obtaining a seat in the Horizon dining area due to people placeing objects on chairs and tables to reserve seats for others that were not even in ... Read More
This was our 4th cruise with Princess, but this was the first time where we had difficulty obtaining a seat in the Horizon dining area due to people placeing objects on chairs and tables to reserve seats for others that were not even in the Dining area at all. Walking shore excursions were somewhat rushed although very factual for the time we had. Tenders were great with the exception of one which was totally disorganized and late getting off the ship. The Horizon dining area was total chaos during meals with no organization at all for traffic flow through the buffet. Again, the staff did the best they could and if not for them, I would probably not sail on princess again. Although with the Pitfalls as mentioned, it was a nice cruise and we met alot of friends and very nice people. I do not base Princess on this one cruise but by the others combined. I will try them again in the future for sure.Although we did not utilize most of activity or excercise areas, there was plenty of room for walking and the entertainment , theatre and displays lived up to preious cruises we have been on with Princess. I mostly hung out in the bars at poolside and the all the staff were exceptional as usual. My favorite morning spot was the expresso bar where Carman made me my favorite Americano expresso. My hats go off to all the Princess staff. Read Less
Sail Date October 2018
This was a 14 day Med cruise from Southampton, visiting Barcelona, Ajaccio, Rome, Livorno, Genoa, Marseilles and Gibraltar. There were 3 in our party, myself, my disabled husband and my 6 year old son. Outward Journey - We were due ... Read More
This was a 14 day Med cruise from Southampton, visiting Barcelona, Ajaccio, Rome, Livorno, Genoa, Marseilles and Gibraltar. There were 3 in our party, myself, my disabled husband and my 6 year old son. Outward Journey - We were due to fly from Manchester to Southampton the morning of the cruise, but it was explained to us that if we were late for embarkation, we'd have 4 days to kill before picking up the cruise in Barcelona. So we flew down the night before. We stayed in a 4 star city centre hotel that's part of a well known chain. It was pretty tatty and a bit smelly. We were really disappointed with Southampton city centre. We thought that with all the passing cruise traffic, you would see more investment in it, but it felt quite run down. Sadly you really wouldn't want to spend any time there. Embarkation - Lots of queues at embarkation, but the queues moved quickly. They've obviously got this process down to a fine art. Apart from the hand sanitisers! After you go through security and before you board, you're supposed to use one of 3 hand sanitisers. 1 was broken and 2 were empty! We boarded the ship and started wandering about. We didn't read the Princess Patter (their newsletter) beforehand. We got some beers and food at 4 pm and then heard an announcement that our muster drill was at 4.15 - so we had to down everything and run! Room - There were 3 of us in an accessible room. We didn't realise that my son was too young to sleep in the bunkbed. Children have to be 9 and over. As my husband is disabled, it was me who ended up in the bunk bed! This took some getting used to. And then the ceiling over me developed a rattle - it rattled every night, like morse code. It drove me mad! The staff were very quick to try and resolve the matter, but it took some time. It got so bad, that I insisted that we put a z bed between the twin beds and I wore ear plugs at night. There's one accessible power outlet in the room - and it's American. Swimming Pools - The 2 main pools on the Crown Princess on the 15th deck where small and rectangular shaped. The shallow end was 5' 2" and the deep end was 7' 2". We couldn't touch the bottom at either end and still be able to breathe! The pool was so small and packed, that you couldn't swim, you could only doggy paddle, or hold onto the edge. Most people were holding onto the edge! My husband has poor co-ordination, so struggled to doggy paddle (for which you need co-ordination or you'll sink). When my little lad swims, he grabs onto you, but every time he did this, we went under! There were lot of kids jumping and diving into the pool, despite signs saying no jumping or diving. I was concerned that if my little lad got knocked or winded by someone jumping or diving on top of him, he could be knocked to the bottom of the pool. There was no lifeguard. There was a security guard who monitors the pool but it's inconsistent. So we sat around the edge of the pool on sentry duty. The pool at the Pelican kids club was a splash pool for toddlers - it was no good for swimming. Most sunbeds were reserved with towels by 9 am. Kids Club - Before we left, I rang Princess Cruises to see if my 6 year old son could go to the kids club if we went ashore. I was first told that if we went ashore, he would have to come with us. I then received a phone call back from them to say they had given me the wrong information and that my son could go to the kids club if we went ashore. It was just as well, because at some ports if our boy had left the ship with us, he would have been bored stiff. My son is a natural athlete. He's very good at ball sports and is a fast runner. He has tonnes of energy which he needs to burn off. The activities in the Pelican Club for 3-8 years olds were too craft based for him. My boy wanted to run and there was no place for him to run. The running track on the top desk was narrow and comprised one very short loop - it was only wide enough for 1 jogger. It also served as the path for people to walk around the top deck and get from the golf to the basketball court, so realistically it would be difficult to use it for running. The basketball court was very small and full of adults, which my son felt a bit intimidated by. The 6 hole golf course was too sedate for him. And we had no idea how to play croquet! The soft play area in the Pelican club looked like a cage it was that small and really is only meant for toddlers. Horizon Buffet Restaurant - the food was ok, the problem was the seating. Unless you went early or late for breakfast, lunch and dinner, it was nearly impossible to find seating. People were getting very angry and frustrated, milling about with trays of food and no place to sit. The buffet bar has automatic doors at various entry/exit points, which open onto the main pool deck on the 15th floor. This means that if the weather's cold (which it was leaving and returning to Southampton), and the doors are automatically opening, you've got cold air flooding into the buffet bar. On one night in particular, it was freezing. Main Dining Rooms - on average, the food was great. Their menu comprised of set items and others on rotation. The children's menu was a bit disappointing - it was the same 3-4 dishes every night, with no rotation. Although children can eat from the main menu, my little lad wasn't interested. The air conditioning was very effective so bring a light cardigan or jumper. The dining rooms are a bit dated - all dark panelling and swirly carpets. If you do not finish a bottle of wine, they'll label it for you for the following night. The staff were just fabulous. We went Anytime dining. You can reserve a table if you want - you need to do this between 8 am - 9 am each day. We found that we only needed to book a table on formal nights. Entertainment - Freddie Mercury Tribute was fantastic. For most 8 pm shows, people were reserving seats at 7.30 pm. Shops - there were a lot of promotions, particularly in relation to jewellery and especially towards the end of the cruise. Laundering facilities - on most floors, there was a laundry room comprising 2 washing machines, 2 dryers, 2 irons and ironing boards. The washing machines and dryers cost $3 each. Washing power and softener cost $1.50. You present your room card to a token reader in the laundry room and it gets charged to your account. The laundry room got busy on formal nights. Alcohol drinks package - we decided against buying a drinks package. We felt it was expensive bearing in mind that we're not huge drinkers and we were getting off at every port. We bought 2 bottles of wine onto the ship at embarkation. We bought a bottle of wine at dinner every second night. We bought some beers and soft drinks. We had cocktails a couple of times during happy hour (3-4) in the Wheelhouse bar. Tea, coffee, orange juice, apple juice and iced water were free in the 3 dining rooms. Tea, coffee and still lemonade was available all day in the Horizon Buffet Bar. The coffee was on tap - it was ok. At the end of the holiday, we spent 1/4 of what we would have spent with a drinks package. Conclusion - overall we had a great first cruise as a family. Pro's - superb staff, good food, great itinerary Cons - tired decor, pools too deep for young children, not enough sporting activities of kids Would we sail with Princess again? Maybe, not now - there are so many other companies out there that we want to try. Would we sail from Southampton again? No. Warm sunny weather makes our holiday. It was wet, cold and windy for 2 days sailing out and 2 days sailing back and because the weather was cold, we just wanted to be home. Read Less
Sail Date July 2017
We chose this cruise as we were travelling with daughter son in law and two grandchildren. If travelling without school age children we normally cruise outside school holidays. We did almost the same family cruise last year on Emerald. ... Read More
We chose this cruise as we were travelling with daughter son in law and two grandchildren. If travelling without school age children we normally cruise outside school holidays. We did almost the same family cruise last year on Emerald. After booking were concerned about the poor reviews about the state of the ship prior to embarking the Crown. We all had priority embarkation, which as boarding started early, meant we checked in and boarded straight away. P&O could learn from Princess. We didn't find the ship to be in poor condition in the public areas, infact carpets in hallways and stairs were in a good condition. The ship did vibrate a lot towards the stern so we were glad we were further forward on this trip. We had a premium balcony cabin mid ship which was not in bad condition and was kept spotless by Ronald our very efficient and helpful cabin steward. The balcony walls had been painted and the flooring had been left with splashes of white paint on it. There were some small spots of rust and the furniture was a bit old and faded so we covered it with pool towels and it didnt spoil our enjoyment of the large balcony. The only real problem we had was the dreadful condition of the mattress on the bed. I have a back injury and suffer quite a lot of pain so I always travel with a thin memory foam topper. I had also asked pre cruise for a pillow topperwhich was provided, however the bed had two huge craters in the mattress which rendered it unusable. Out cabin steward got me another foam topper and with all three we just about managed but it was not comfortable. We had the new Beds on Emerald last year which were very comfortable, but I don't know how long they will last with the size of some of the passengers nowadays. The buffet resturant as on similar P&O and Princess ships is a poor design and not adequate for the numbers using it. The food was also of poor quality at lunchtimes and breakfast times, with un-peeled fruit! and dishes made from leftovers which were never hot, so when the main resturant was open on sea days we always used that. My grandson sometimes ate in the buffet later in the evening when too busy to eat with us and the food seemed better then. The food in the main resturant varied from good to excellent, and the service was always very good. The menus had a lot of seafood with scallops on almost daily. The meat especially the beef was of very good quality and there was no problem getting extra vegetables which we often asked for. We didn't use the pizza takeaway but the youngsters tried it twice and said it was awful and not up to the usual princess standard, which is probably why it never seemed busy. My grandson got a burger from the pool grill on the first day and the bun had blue mould on it so we didn't use that either. The international cafe had great pastries and doughnuts which the kids loved. They have a few salads and paninies during the day which we preferred to the buffet, but finding a seat was a problem, and we ended up taking food to our balcony. Perhaps they should move the wine bar ,Vines, which was empty during the day and expand the international cafe seating. The entertainment was pretty boring with the usual trivia and quizzes that regular cruisers will have seen many times. All of the shows and entertainers we had seen before with the exception of the variety show which was a bit of fun. The library was empty within hours of setting sail, so take books or e reader for sea days. The Mike Gatting interview was entertaining and more talks and interviews would be welcome I think as they are well attended. The service across the ship was outstanding with everyone we met going out of their way to make sure we had an enjoyable time. I couldn't believe the number of people who said they took the service charge off their account. The staff work so hard and I feel that the service charge should be included in the cruise price so everyone pays and would then be fairly distributed across all passengers. We didn't use princess shore excursions as they are mainly trips on coaches which my husband hates. We have been to all the ports several times so used taxis, walked or arranged private tours, which enabled us to go where we wanted and stay as long as we wanted and also worked out better value with 6 of us. We went to Sienna and SAN Gimignano from Livorno with Nicola Scovenna who we have used before in Rome and Luca, and had a great day out in Tuscany. We have travelled with Celebrity, P&O, HAL and Princess and all have pros and cons as do the different designs of ships. Despite loyalty programmes we are not brand loyal and choose a cruise that meets our requirements on itinerary, food, service and sometimes kids clubs. We have found princess and celebrity have longer port stays than P&O which were getting shorter and shorter, and will consider princess in the future. I wish they would use the larger Regal or Royal on summer holiday cruises from the Uk to the med or Norway, as this cruise was overbooked and overcrowded. Read Less
Sail Date July 2017
We took our first cruise last year on the Emerald princess and loved every minute, so decided to go again this year on the crown. We were a little sceptical as some of the reviews weren't very good . I can honestly say that we had ... Read More
We took our first cruise last year on the Emerald princess and loved every minute, so decided to go again this year on the crown. We were a little sceptical as some of the reviews weren't very good . I can honestly say that we had a fabulous time. It's easy to moan and groan about petty things, so I'm not going to! We had two balcony rooms so our teenagers were close by and we were on caribe deck (10) so you get a larger balcony. We had the door opened so the kids were able to join us on our balcony which made it even bigger. The rooms were spacious and kept clean and stocked up with towels and loo rolls etc. We did have to request robes though, which were brought to our rooms straight away. In comparison to the Emerald, the ship is very similar but ready for a refurb which I think is taking place next year. The food in the main two restaurants was excellent, and the staff were fabulous and very hard working. We were on anytime dining and went for food at roughly 7 every night and got a table with no problem at all. The Horizon buffet was also good for breakfast and lunches but did tend to get very busy, so some days, we got room service and had our lunch on the balcony. The entertainment on this ship was fabulous! There were plenty of shows in the evening in the princess theatre to keep everyone happy. There could however have been more entertainment during the day, other than trivias and movies. My kids weren't interested in the kids clubs, so it might've been nice to have more family entertainment during the daytime. The only fault we had was during disembarkation in Barcelona. It seemed very disorganised with horrendous queues. However, this wasn't the case in any other ports. The complaint I would give, and this isn't directed at Crown Princess, but directed at some British families, who thought it was acceptable to let their kids run freely and noisily round the ship, doing what they like during daytime and late at night. Leaving food and drinks lying on the floor in lifts and basically wherever they like. Even the captain had to make a few announcements which didn't seem to make any difference. This also links to the pools being closed for a couple of days (not that we got the chance to get in the pools as they were so busy with little children) due to apparently the same person being sick and leaving faeces in not only one, but two pools. I am under the impression that these people were taken off the ship at the next port. Overall, we very much enjoyed our holiday on the Crown Princess and would definitely sail again with Princess. Read Less
Sail Date July 2017
Had sailed on the Caribbean Princess previously and had such a great time. The food, both in the buffet and restaurants, was superb. My husband doesn’t like fish but he couldn’t get enough of it on the cruise! So in 2017 we decided ... Read More
Had sailed on the Caribbean Princess previously and had such a great time. The food, both in the buffet and restaurants, was superb. My husband doesn’t like fish but he couldn’t get enough of it on the cruise! So in 2017 we decided to give Princess cruises another go and did the Mediterranean on the Crown Princess. The cabin was good and the steward was extremely helpful and ensured all that was needed was provided. We are not inclined to go to the shows or alternative entertainment but other passengers that we spoke to spoke highly of them. Cannot fault the food once again - several pounds added to our weight again! My only concern is the marble stairs in the Atrium - always tried to avoid using them or only if with my husband. Sadly the one time I did use them without my husband I managed to fall down about 10/15 of them. The care received in the Medical Ward was excellent and fortunately it was the last night of the cruise so was taken off by ambulance. I would appreciate if any one is going,or been on the Crown Princess, take or have some photos of them could post them as photos on the internet seem to show they have a non-slip strip at the end of each step and I cannot recall that being the case. Would be grateful for any photos. Have a fantastic cruise but please be very careful if using the Atrium staircases. Read Less
Sail Date July 2017
first ever sailing from Southampton for a group of 8, I was dreading the bay of Biscay as friends have had bad crossings there, it was fine going and like a mill pond on return trip. In fact the English channel was the bumpy ride going ... Read More
first ever sailing from Southampton for a group of 8, I was dreading the bay of Biscay as friends have had bad crossings there, it was fine going and like a mill pond on return trip. In fact the English channel was the bumpy ride going out to Barcelona. Food & service were up to Princess' high standards, cleanliness is second to none and the staff are very polite (even in the early hours ). Botticelli dining room was our assigned venue, waiter was called Rocky, from Goa; absolute gentleman; knew what drinks to have ready at the table, where we all sat and I relied on him to choose the evenings recommended meals (all meals were excellent). he was managing 3 or 4 tables around us and was rushing around like a blur until you said his name!! and then he would take an order and have it presented at the table in no time, in the 2 weeks he made no mistakes with our table. we only got back on saturday evening and are looking forward to another cruise next year, possibly the carribean (the wife says so). Read Less
Sail Date July 2017
Crown Princess Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.8
Family 4.5 3.8
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

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