Princess Crown Princess Cruise Reviews for Family to Alaska

4.5 / 5.0
2,240 reviews
The Kilauea Volcano @ the Hawaii Volcanoes National Park in Hilo
Photo Credit: Barbara Cornwall
The Waimea Canyon in Kaua'i
Photo Credit: Barbara Cornwall
WakeView bar area and pool.
Photo Credit: froggy9143
Cartagena Cools at Good Spirits
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1-10 of 77 Princess Crown Princess Cruise Reviews for Family to Alaska


Sampler cruise

Review for a Alaska Cruise on Crown Princess

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Rollinonthewater
6-10 Cruises • Age 60s

Ship was extremely crowded. Embarkation took hours. Layout of the ship is confusing. A lot of people mentioned their difficulties with the ship layout. Ship is old and needs a lot of repairs. Wires hanging. Elevators required long wait times. Ship specialty restaurants were all booked as well as afternoon tea. So disappointing to not be able to eat in one at least once. Food in dining room also ...
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Sail Date: September 2023


Total incompetence

Review for a Alaska Cruise on Crown Princess

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Tunagold
6-10 Cruises • Age 60s

The first 4 cruises with Princess were great. Then we did a Norwegian cruise in the Mediterranean and came back to Princess on an Alaskan cruise. If something could go wrong, it did. To start, there were no warnings that covid was present on board, so we did not take the proper precautions and we both caught covid halfway thru the 11 day cruise. We brought two covid tests with us...just in ...
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Sail Date: August 2023

Cabin Type: Balcony


Alaska cruise. Crown princess. Horrible all around

Review for a Alaska Cruise on Crown Princess

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Alonefti55
2-5 Cruises • Age 60s

Wanted an Alaskan cruise. Their website was the worst ever...embarkation was a nightmare (3 plus hours from line up to line up) The food at buffet was not eatable at times and lots of it was recycled. The water tasted like chlorine and coffee (both free and paid for was the worse ever) We found the hard way that cruise ships are a magnet for viruses. Half the way we all got sick and ...
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Sail Date: June 2023


Princess Cruises are no longer a premiere vacation

Review for a Hawaii Cruise on Crown Princess

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exploreair
6-10 Cruises • Age 60s

First let me start by saying I have written to Princess Cruises to give them a chance to respond before I made a review, I heard nothing from them either the letter or the survey. We had no problem boarding and getting to our cabin the steward was excellent and very friendly. Now the food review: The Horizon Court buffet was chaotic at the best of times from long lines because people were ...
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Sail Date: October 2022

Cabin Type: Balcony


Princess service is below level 1 out of 10 these days

Review for a Hawaii Cruise on Crown Princess

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MistyPup50
10+ Cruises • Age 70s

We have done this cruise 4 times previously and enjoy leaving from Vancouver while we live in Victoria so no airline travel required. Embarkation was very smooth and there the service ended. We have been Elite for a number of cruises and have seen a marked decline in what our loyalty level is supposed to provide. The service desk no longer has a dedicated line for Elite and Suite passengers. They ...
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Sail Date: October 2022

Cabin Type: Mini-Suite with Balcony

Traveled with disabled person


Worst cruise of my life.

Review for a Hawaii Cruise on Crown Princess

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Dawgdiggler
10+ Cruises • Age 50s

Oh where shall I start on such a fun cruise that was the beginning of a lifetime of marriage.. Such a disappointment and after 114 attempts of phone calls to a number filled with people who could give a crap. Or mail never answered to the office in Santa Clarita. Even 2 certified letters that got denied . So this is where the story begins. I wanted to surprise my fiance with a cruise ...
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Sail Date: October 2022

Traveled with disabled person


Horrible experience with Princess

Review for a Hawaii Cruise on Crown Princess

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Zkrapz
10+ Cruises • Age 80s

We chose this cruise so that we might compare Princess to Holland who we normally sail with. There were so many awful things about this ship and this cruising company that this space is not big enough. Firstly their application called Medallion is for their benefit only and not the passengers. It kept freezing up and we were unable to make reservations or order items onboard. They have an ...
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Sail Date: October 2022

Cabin Type: Balcony


The worst cruise we've ever been on

Review for a Pacific Coastal Cruise on Crown Princess

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jakobj11
10+ Cruises • Age 70s

This was our 15th Princess cruise and of all the cruise line ships we've been on; Princess has always been our favorite. As this was our 1st cruise since the start of the pandemic in 2020, and as it was round trip from Vancouver (close to where we live) we took a chance and booked this cruise, as not only did we not have to fly, but we also liked the itinerary, which included port stops in San ...
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Sail Date: September 2022


Awful, save your money.

Review for a Pacific Coastal Cruise on Crown Princess

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BiancaNatalie
First Time Cruiser • Age 40s

Embarking was an absolute nightmare. Completely disorganized. Totally understaffed. Could not manage the crowds. This was definitely foreshadowing of what the whole cruise would be. The ship was literally falling apart with water damage everywhere. There was a fire in the laundry room and smoke in the theatre. Our hallway stunk like mildew and the carpet was soaking wet the entire trip. There ...
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Sail Date: September 2022

Cabin Type: Balcony


Princess cruises has a lot of work to do to improve

Review for a Pacific Coastal Cruise on Crown Princess

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Alberta54
10+ Cruises • Age 20s

I hardly know where to start with the issues we had on this cruise. The crew was extremely short staffed everywhere. This resulted in long, long line ups & waits for everything. Not enough people in the dining rooms; coffee bar; front desk; bars, etc. The crew worked hard but just couldn't keep up. At least an hour wait for breakfast & lunch in the dining rooms. That was on top of long line ups to ...
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Sail Date: September 2022

Cabin Type: Balcony


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