7 Princess Crown Princess Cruise Reviews for Entertainment Cruises to Transatlantic

We chose this cruise because the ports of call included some places we had not been. WE chose Princess because the value and service are always dependable. Our expectations were met with the exception of food at dinner in the 2 regular ... Read More
We chose this cruise because the ports of call included some places we had not been. WE chose Princess because the value and service are always dependable. Our expectations were met with the exception of food at dinner in the 2 regular dining rooms. It was not very good. WE had Club Dinning Class which helped because we had a dedicated MaitreD for our section who made up for the regular menu... If the food had been better the overall rating would easily have been a 4 - 4 1/2.. I guess it is the luck of the draw... Past Princess cruises have been OK.... That being the case Norweigen has changed their food dramatically and it is Great!! Princess should take a cruise from them. On the other hand, Princess had 3 shows during our 11 nite cruise that were the best cruise shows we have ever seen. They had a soprano singing pop songs choreographed like a Broadway spectacular. Ship showed a little age but not too much to seriously detract. Service was very good and embarkation and debarkation were the best we have seen. Read Less
Sail Date September 2019
Ship was just OK - nothing to write home about. Bed was wonderful and large TV was a nice touch. Wait staff in Botticelli dining room was fantastic! Nelson and his crew were outstanding! Unfortunately the food was less so. Embarkation in ... Read More
Ship was just OK - nothing to write home about. Bed was wonderful and large TV was a nice touch. Wait staff in Botticelli dining room was fantastic! Nelson and his crew were outstanding! Unfortunately the food was less so. Embarkation in Rome was unbelievably quick and easy - best ever in all of our cruises! Seas were very rough early on in the cruise and we could not make port in Toulon,France due to high winds. Many cruisers were disappointed because they had booked shore excursions. It was understandable because the safety of the ship and passengers has to come first. We met some great friends on the trip and look to travel with them again. Disembarkation went well with some delays going through customs. Getting a porter was a must since we had many bags. We spent 2 weeks in Sicily with family and one week in Rome before the cruise. Read Less
Sail Date November 2018
My husband and I travel quiet often. Love cruises but this one was the worse. We booked the 25 days, Ft. Lauderdale - Rome. Bad from the start. We were notified to be at the terminal at 2 PM., so we did. They had us sitting on very ... Read More
My husband and I travel quiet often. Love cruises but this one was the worse. We booked the 25 days, Ft. Lauderdale - Rome. Bad from the start. We were notified to be at the terminal at 2 PM., so we did. They had us sitting on very uncomfortable chairs until 6 PM. Had no idea why, never a reason, never an apology. The next day, the Captain offered us a free glass of wine (cheap one) for the inconvenience. The story continues: Will not get on a Princess ever again. Except for 3 days, the food at the main restaurant was "cafeteria quality". Juice and regular coffee only free during breakfast hours. After that, $$$$. We had a mini-suite D202, and for one whole week, we kept reporting that the bathtub was clogged. It took one week to repair it. The quality of the soap, shampoo,etc, provided was terrible. We had to buy toiletries at the first port we touched. They had the worse entertainment ever and on booked excursions, on each one, they made us wait on the designated meeting place for one and a half hour before moving on. They even played some video clips (advertisement) to keep us calm. You get up at 6 AM to be there on time and then, they waste 2 hours of our time with no explanation. We purchased the maximum Internet plan. I believe is 600 minutes, well, we consumed all of them TRYING to connect to the system. The worse Internet system I have experienced on a ship. We feel that they had no respect for the passengers. NEVER AGAIN. By the way, we paid for a balcony mini suite. D202. Read Less
Sail Date April 2018
I chose this cruise because I wanted to do a Trans Atlantic Crossing. The crossing was fun and relaxing at the same time. The cruise staff were outstanding. I enjoyed the food very much. There was always a great selection and ... Read More
I chose this cruise because I wanted to do a Trans Atlantic Crossing. The crossing was fun and relaxing at the same time. The cruise staff were outstanding. I enjoyed the food very much. There was always a great selection and something for everyone. We dined at the steak house which was very good and I would do this again. Our ports of call were amazing. We stopped in Madeira Portugal, Gibraltar, and 3 places in Spain. I would definitely return to Spain! One day in Barcelona is not enough! Our only complaint was that the ship was coming out of dry dock and wasn't ready. Our boarding was delayed longer then anticipated and the ship wasn't ready. The pools weren't open until the 2nd day of the voyage. There were many areas of the ship that hadn't been cleaned up properly from the work and that were not finished and were still being maintained. The worse thing was the smell of varnish. This is something that should have been left for a time when there were no passengers on board. Overall I had a great time regardless of the ship's state. This was my 3rd cruise with Princes. Their staff go above and beyond to please which makes me want to keep cruising with them. Also the fact that you get financial perks for returning. As long as the price point stays where it is or improves, I will cruise with Princess again. Read Less
Sail Date April 2018
We chose the transatlantic cruise that included Iceland because we wanted to take a transatlantic cruise that didn't have just straight sea days but included some stops. After reading some discouraging reviews, I would like to say we ... Read More
We chose the transatlantic cruise that included Iceland because we wanted to take a transatlantic cruise that didn't have just straight sea days but included some stops. After reading some discouraging reviews, I would like to say we found the ship to be fun, clean, and still up-to-date. The ship does have a very few dents and dings, but certainly nothing you would notice unless you were looking hard for something which I was after reading the reviews. I didn't see worn carpet or stains or other unsightly things. I would say the food was fine--it wasn't extraordinary, but there was certainly plenty of it. The cookies and breads are outstanding. I did talk to the buffet manager about why we needed a boar's head on the buffet two nights in a row. That kind of ruined my dinner. He said it was European custom and we would get more westernized as we moved toward Canada. I felt like the dining room food was a tad better than the buffet. I want to make clear that both sides of the Horizon Court and Caribe Café were open for both breakfast and lunch. The buffet does seem a bit small for the amount of people and the layout seems confusing, but, like I said, no one went away hungry. During dinner only one side was open because people were in the dining room. The Trident Grill moved inside due to weather for most of the cruise and was very busy. There were lines for that. Through no fault of Princess, we didn't get much use of the outside decks due to fog and wind. Only two or three days were sunny. Captain Stenzel was a delight. He had a commentary every day at noon. It was very interesting. He also did a question and answer one afternoon. There were many activities during the sea days--lectures, crafts, games, bingo(way too expensive--$15 for one card), art auctions, demonstrations, the usual. The music (orchestra) and entertainment were wonderful. The comedian thought he was a little too funny and wanted constant approval as did the cruise director, Paul. The entertainment was varied with several different entertainers on board for a good variety. The theater is very small for a ship with 3500 people on it. The service was super although we didn't see our steward very often. But the room was well taken care of. Servers were quick with the drinks and clean up. But that being said, many times we shared tables because seating was limited depending on whether or not you wanted to share. We like sharing and talking to people, so that was ok with us. I think some people wanted the table to themselves no matter if it was two people at a table for 6 or 8. I do wish Princess had made us aware of the Northern Lights the night they were able to be seen. I had asked them each of two nights previously. The desk said predictions weren't good for us to see them. Then, lo and behold, the third night someone made the announcement at 10:30 p.m. that we could see the lights. Well, most people were in their cabins and were unaware that they had been visible since 9:00 p.m. That was disappointing. I'm not sure why Princess couldn't have notified all of us by an announcement. The shore excursion desk was very helpful. I had booked our excursions pre cruise, but I had some questions on a couple of days. On a couple of the tours, we gathered in the theater. A guide led us down two flights of stairs and maybe 1/4 mile to buses. I kept up, but the guide from the excursion desk moved very quickly and many people got left behind because of the stairs and distance. Eventually they caught up, but I'm thinking there's got to be a better way to get people to the buses. Southampton--There's a mall very close to the port. There's a medieval wall just next to it for a sort of strange juxtaposition to all the modern buildings. Premier Inn West Quay ws affordable and right by the mall. Five minutes to the port. Lerwick--Unfortunately, the sea didn't cooperate so we missed this port. There were some passengers on board who had tried it before on a cruise and had missed it then too. So I wouldn't count on Lerwick as something you will definitely get to see. Akureyri--We walked around town. It 's a lovely small town that's easily walkable. Post cards and stamps--over $10. Tasty places for lunch. Restaurants had menus posted outside. Isafjordjur--This is a tender port. Again, we walked around. Very picturesque town. The town is close to 1/2 mile I think from the port. There is a grocery store and a liquor store both within a ten minute walk from port. The information center is nice and is a free Wi-Fi spot. Where the tender dropped us was largely industrial, so you need to walk into the actual town. The port talk said city buses would be available, but I didn't see any. Reykyavik--If you can only do one tour in Iceland, save it for this stop. We did the 8 hour tour and were very happy with it. A delicious salmon lunch was included. Of course, lots of people going the same place on other buses, so be prepared for that. $2 to go to the bathroom at Gulfoss Falls. St. John's Newfoundland--Taxis were available at the port. Ship docks literally right in town, but streets are uphill except for the first street. To me, there wasn't a lot to see in town. Halifax--I've been here three times. I love Halifax. This time we saw the Titanic cemetery. It was a very interesting tour. The port is very walkable with lots of shops and restaurants and a very large waterfront. Peggy's Cove is so colorful and beautiful, but you won't get pictures of the lighthouse without people in them. New York City-- Disembarkation was a bit confusing from the time of booking. It said Manhattan or Brooklyn. Then itinerary finally said Manhattan so that's what people had prepared for and were expecting. There was still confusion the day before we disembarked with no word from the captain or Princess information. We ended up in Brooklyn Disembarkation was slow, but not too bad. We were 30 minutes later than our scheduled time. We left ship at 8:30 a.m. in Brooklyn and there were plenty of taxis and for hire cars. That part ran very smoothly. There was a man with the taxis and cars making sure how much we would be charged. Prices were almost identical for both means of transportation. Read Less
Sail Date September 2017
We completed our 25th Princess cruise on this trip and are still loyal to Princess. Actually, we did three back to back cruises with this trip being the third. Yes, agree that the ship needs some updating, the beds replaced, linens ... Read More
We completed our 25th Princess cruise on this trip and are still loyal to Princess. Actually, we did three back to back cruises with this trip being the third. Yes, agree that the ship needs some updating, the beds replaced, linens updated, and some of the furniture around the ship. We understand the ship is going in for a number of these updates in a few months. The service on the ship throughout our five plus weeks was consistently good from the cabin steward to staff in al the dining areas. Not sure why a previous review noted an unfriendly staff because we were always greeted with a smile. The food in the buffet was standard fare, a nice mixture of choices every day. The dinning room staff attentive and not one time did we receive a cold meal. Sometimes it's what you order that makes an unhappy meal and not the food itself. As with any dining experience. We dined in both specialty restaurants, both were excellent and a good value. We ate in the Salty Dog twice, both times enjoyed a great burger. Unfortunately I did catch the bug that was going around towards the end of the cruise. It wasn't the fault of Princess as they were taking every measure. It's other guest who mingle around others when they should stay away, coughing and sneezing thus spreading the bug. We had a great experience and enjoyed Iceland and the Northern Lights. Read Less
Sail Date September 2017
We wanted to visit the countries nearer the artic circle, especially Iceland. We have done about 6 Princess Cruises over past 15 years, and without doubt we have found that since Princess Cruises sold out to Carnival, the standards have ... Read More
We wanted to visit the countries nearer the artic circle, especially Iceland. We have done about 6 Princess Cruises over past 15 years, and without doubt we have found that since Princess Cruises sold out to Carnival, the standards have dropped dramatically, while the dollar gouging has increased with hidden charges and overpriced ship items. The compulsory tipping levy to me has always been a bit much, not allowing individual passengers to choose who to tip and with what amount. Princess should increase wages and include in the fare costs, not hide this cost in compulsory tipping. The staff were exemplary despite their low wages, providing warm and excellent service throughout the ship. But and it is a big BUT, the food quality and range available has decreased dramatically, with most savoury food being over seasoned especially with salt, and getting to the stage that just about every savoury dish started to taste the same with similar seasoning. Very off putting if you are on a 2-3 week cruise. Range of sweet foods was ok but not imaginative, leaving one seeking on shore restaurants when available for some respite and pleasure. Range of activities are dull and rather childish in many cases, not providing stimulating adult entertainment, especially when at sea for 4 days straight in wet stormy weather.....boring. My advice....if looking at Princess for your next cruise...look elsewhere as there is much better on offer with other cruise lines now. Read Less
Sail Date August 2017
Crown Princess Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.5 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

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