5 Princess Crown Princess Cruise Reviews for Entertainment Cruises to South America

Took a once-in-a-lifetime 14-night cruise around South America on the Crown Princess — and it was fabulous! Here’s a review of the ship: The ship’s decor is beautiful. The design has a heavy Italian influence with lots of ... Read More
Took a once-in-a-lifetime 14-night cruise around South America on the Crown Princess — and it was fabulous! Here’s a review of the ship: The ship’s decor is beautiful. The design has a heavy Italian influence with lots of gold.Crown Princess review I’d guess that the average age of guests on this particular cruise was 70-75 and I bet I was about the only person who had to go back to work when the cruise was over! Passengers on this trip were serious cruisers, too — most have taken 10+ cruises to everywhere under the sun and are very well traveled! Only met one first-time cruiser during the whole trip. There’s a wide variety of onboard entertainment – one of the things I love best about Princess cruise lines – including professional Tango dancers (wow!), a ventriloquist, a comedian, singers — including a semi-finalist from American Idol, a magician, singing and dancing production shows, Movies Under the Stars (recent movies shown nightly on the 15th deck; unfortunately, it was too cold most of the trip to watch them, even bundled up in the blankets provided!), and indoor movies every afternoon. Crown Princess review: movies under the stars There are lots of fun onboard activities – free Zumba classes, line dancing classes, a paper plane contest, an egg drop from the 3rd floor atrium, informational lectures (about the destinations and general cybersecurity tips), bingo, arts and crafts, for-fee yoga and spinning classes, art auctions, a style show, digital electronics classes and more. A seasonal event we got to witness was the Valentines Day balloon drop. Hundreds of pink and red balloons were suspended by a net over the central atrium all day on Feb. 14, and in the evening, they were released with great fanfare to float dramatically to the floor below. An onboard book club is available; interested passengers can check a copy of the pre-selected book out from the ship’s library, then meet at the end of the cruise to discuss it. An onboard guest chorus is also formed (no try-outs necessary); the group performs four or five selections on one of the last cruise days. (I participated in the chorus on a previous cruise and it was a lot of fun.)Crown Princess Review: chorus A free phone app for ship activities and info is available. This can be used in place of or in addition to the daily printed Princess Patter activities list. Food in the formal dining room is good, but the menu doesn’t include steak or beef every night, which is a change from previous cruises — and it disappointed me. Food in the informal dining room is so-so. The layout of the informal dining room’s cafeteria is absolutely horrible. All the food is displayed in a ridiculously small area and must be accessed from a single buffet line; a much larger space and separate buffet stations for various food categories would be a huge improvement. The line moves at a snail’s pace, with people hopping in and out of it randomly and people going both directions at once. Choosing food there is very chaotic!Crown Princess review: information dining room cafeteria line A “hidden” second cafeteria line located a short distance away — and generally open only for breakfast — eliminates having to use the super-crammed, slow informal food line described above. Tip: find it and use it! The ship has a number of self-service laundromats, which is great for a long trip. However, the machines in them don’t all work — causing confusion and frustration, and the vending machine selling small packets of detergent is horribly designed; every single purchase requires the user to insert a stick-like object to pry the box off of a shelf it gets stuck on inside! Shore excursions are varied and interesting. Since this trip wasn’t a “beach cruise” like trips to the Caribbean and Mediterranean, the shore excursions were unique and included tours to ranches and penguin rookeries in addition to guided bus tours of major cities. When the weather is warm and you’re returning from a shore excursion, a crew member waits outside the ship to hand you an icy cold towel. It’s heavenly. The most interesting — and expensive! — shore excursion on this cruise is a one-day helicopter trip to Antarctica, which costs $3,500! We met two people who’d signed up for it, but they didn’t get to go due to inclement weather. They ended up going to a nature preserve in South America instead, but were only receiving a partial refund since a tour guide was flown over from Antarctica before the trip was determined to be a “no go” and that person and her transportation had to be covered. Princess has always been my favorite cruise line, but there were several problems on this trip with tender boats that were very frustrating. At one port where we expected to dock at the port, we were notified at the last minute that tenders must be used instead. And there weren’t nearly enough tenders to accommodate all the passengers, which resulted in lengthy waits — and the cancellation of the shore excursion “Drive to the End of the World” which was the one I wanted to do most of all! I got up at 5:45 a.m. (earlier than a work day!) for it, sat in the waiting area for 3+ hours, and then was told the excursion was cancelled. Not good. Read Less
Sail Date February 2017
This was a bucket list trip around South America. Boarding was total disorganized and took over 4 1/2 hours. No one in the terminal had any answers as to why the delays. The ship is old and outdated. stains in carpeting, ratty mats and ... Read More
This was a bucket list trip around South America. Boarding was total disorganized and took over 4 1/2 hours. No one in the terminal had any answers as to why the delays. The ship is old and outdated. stains in carpeting, ratty mats and flooring in the gym, no nets on basketball courts, broken machines in the casino. When I spoke to a supervisor about the condition of the ship I was told" Sir, you have to understand that the ship will be going into dry dock so we're not bothering now with those things." Could not believe a crew member would say that to a recently boarded passenger. Got sick first night. Went to medical center second day but could not be seen then due to emergency. went next day and received a bill for $600. Due to critically ill patient we had to turn around and as a result of the delays we missed two of 5 ports- Montevideo and Falkland Islands. Cabin next door to us flooded and at 5:30 AM we had to move ourselves into another cabin. No help from crew as they were "busy" cleaning up. Two small fires during cruise- one in engine room and one in incinerator room. Food was very mediocre in buffet and dining room. The food in Sabatini's was very good. So many problems that the line finally offered passengers a credit on the cruise and on a future cruise. That was well received but as for this cruise, we spent 11 of 14 days at sea on a somewhat run down ship. Very disappointing and a waste of a lot of money. Front desk staff were great as was Cruise Director, trying to be helpful. Read Less
Sail Date January 2017
Let me start by saying, my husband and I are not frequent ocean cruisers. We did a lot of ocean cruising when we were younger. In the last few years, we travelled with Norwegian and Celebrity and were very pleased with those voyages. We ... Read More
Let me start by saying, my husband and I are not frequent ocean cruisers. We did a lot of ocean cruising when we were younger. In the last few years, we travelled with Norwegian and Celebrity and were very pleased with those voyages. We took a 31 day cruise of South America, December 4, 2016 to January 4, 2017. We booked a mini suite, mid ship D 701. Unfortunately, the Crown Princess has serious technical problems and the decor is worn and dated. I will outline the Pros and Cons to make it easier for you to understand why our cruise was not a stellar experience for first time cruisers with Princess. Pros: -The most outstanding thing about this ship is their staff. In a word: Outstanding! -Organization of routines and tours were well done with very attentive care to individuals with mobility issues. -Educational seminars and port talks were informative, entertaining and helpful. -Boutique Outlet shopping was a lot of fun. -Traditional dining room meals were varied, hot and delicious, a special thank you to the staff: Alex, Noni and Anthony-they are the best!. -International Cafe in the Piazza was excellent with dedicated over the top friendly staff: Thank you to the following people for making our vacation: Cecelia, Anna, Victoria, Iris, Jason, Faye and Reynaldo. -Access to our billing account via kiosk was an excellent idea. We did avoid any problems at the end of the voyage by tackling the problems beforehand. -Cabin steward, Dax, was so helpful when our suite flooded and made sure all our needs with toiletries were fulfilled, not to forget to mention a friendly, outgoing personality. -Itinerary was appreciated, the main reason we chose Princess, and we experienced the essence of many countries we had never seen before. Cons: -Mini suite was not what I expected. A few days in, the tap water was dark brown all night and into the morning. Unfortunately, I drank the water throughout the night (glass on night table was brown the next morning) as I get up often to do this and my husband showered the morning after and came out dirtier than before he started. We went down to the front desk to report the problem but their manner was very unsympathetic to our problem. They said they clear the pipes all the time and this will happen. Shouldn't this procedure be announced or caution signs placed on drinking their water. New Year's Eve our suite was flooded from the bathroom. My husband called to report the "emergency." No one came for the longest time and when they did they were surprised it was an "emergency." Then a plumber had to be found to turn the water off. By this time, half the suite was full of water and the laundry bag on the floor in the closet was soaked, suitcases under the bed drenched. Happy New Year! A bottle of champagne for our nightmare would have been nice touch. We just got a phone call asking if everything was all right. Technically, "yes", but "no," if you consider a noisy machine blowing it dry all day and for the next day. Also, the smell was putrid but there were only a few days left in our voyage and we were too sick to argue about changing rooms anyways. -Needless to say I got sick on the voyage and so did my husband with the mystery flu/ cough. This necessitated visits to the doctor and medications. We bought Princess travel insurance but I have a feeling this will not go well either when we try to claim those expenses. I will write another review to share these results good or bad. -Entertainment was not up to par especially in the Piazza where we spent most of our evenings at the International Cafe. Every night, for 31 days we listened to tango music which three couples danced to every night.This did not leave much room on the floor for others to partake with a slow dance. Also, more seating is needed in this area. -Buffet was not hot or tasty; unrecognizable spices in the food. When we got sick, we opted for meals at the buffet so we could choose soup or salad and leave without the long social aspect of Traditional dining. As usual, the staff was outstanding but the meals were not appetizing. The buffet selection area is too confining and needs to be organized better. The intense vibration during the meal was annoying. -The worse thing, that I could not get used to, was the constant, intense vibration all over the ship, especially my bed at night. It rattled my teeth, it was so strong. Also it did not add to our dining experience in the Buffet Restaurant. This mystery vibration that I have "never" experienced on any ship I have ever sailed on made me worrisome for the whole voyage. -The Passenger Service's desk was not a friendly place to visit. They reluctantly solved our problems. We went there three times: bill dispute the first few days, dirty water in the suite, flooding of our suite and charging for laundry from the flooding in our suite. Don't bother with their boss, she was just as unsympathetic. -Daily activities were juvenile. More educational seminars about future ports would have been appreciated more. TV movies in the room were repetitious and dated. News networks should incorporate more international, unbiased outlets. -Tours arranged by Princess were very expensive and not worth it. The buses for our first 3 destinations were so cramped, we cancelled all our tours we had pre-booked on line beforehand. At future ports, we got off the ship with another couple we hooked up with, negotiated with local taxi drivers and had a very rewarding experience on each tour we took. -Disembarkation was a nightmare! To end, I realize a cruise this long will have issues but we will not take one this long again and we will have to think long and hard about the Princess Cruise Line ships. The problems that arose, I felt, were not dealt with satisfactorily. Read Less
Sail Date December 2016
My first complain complain is the bed furniture need to be replaced very badly, the mattress has cave in that make us feel like sleeping in the sink hole (it also happen to friends of us on other room), otherwise the room is clean and cozy ... Read More
My first complain complain is the bed furniture need to be replaced very badly, the mattress has cave in that make us feel like sleeping in the sink hole (it also happen to friends of us on other room), otherwise the room is clean and cozy except the shower room is so tiny, it doesn't have room to turn around for a skinny person like me (I am only 140 pounds and 5 feet 7), I wonder how can I 200 pounder can take their shower. Second is the embarkation is a mess and chaos, our priority boarding is long and tiresome, other than that everything is excellent: the boarding process is somehow smooth, the food are excellent and the dinning service is excellent but the buffet service is not good (stuff are talking to each other and ignore our present, so we have to get our own drink after waiting for 30 minutes), all on board program and activities are excellent, never have a bore moment.. Read Less
Sail Date December 2016
The Crown Princess needs some work. IE: Paint, repairs etc. That being said the crew (nearly everyone) we came in contact with were fabulous, friendly, helpful, informative, polite, & accommodating. Food overall was the best we have ... Read More
The Crown Princess needs some work. IE: Paint, repairs etc. That being said the crew (nearly everyone) we came in contact with were fabulous, friendly, helpful, informative, polite, & accommodating. Food overall was the best we have ever had with Princess on a longer than 7 day cruise. Local entertainment that joined us in several ports were great. Though the music was very good we need more on deck during the sea days. The exercise room should & needs to be open at 6:00 not 7:00. We were there everyday & there was always a large group waiting to get in at 7:00. We are Casino players & the staff was on the most part very friendly though we could have used more BJ tables. Only 2 were open most of the time. We seldom ate in Horizon court as we opt for a light healthy breakfast from room service. Lunch mostly was the Lido grill or Pizza; always good as per normal. We ate at Crown grill twice & it was great. Dinner was always fun (great wait staff) & mostly VERY good & if we did not like something we sent it back & opted & received another choice cheerfully. We originally signed up for the 31 day cruise but cut back to 17; though the other ports coming up next probably would have been just as exciting as ours were. Read Less
Sail Date December 2016
Crown Princess Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.5 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

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