10 Princess Crown Princess Cruises for the Disabled Cruise Reviews

I traveled with my mom, who has mobility issues. We both wanted good food, good entertainment, and we weren't interested in a party atmosphere, so from our research the Princess line seemed to fit the bill. We hit upon an excellent ... Read More
I traveled with my mom, who has mobility issues. We both wanted good food, good entertainment, and we weren't interested in a party atmosphere, so from our research the Princess line seemed to fit the bill. We hit upon an excellent deal on a mini-suite, and so we booked a cruise on the Crown Princess from March 11-16. Embarkation was great. I indicated in advance that my mom would require wheelchair assistance for embarkation and disembarkation and everything went smoothly. We had no complaints whatsoever about the food. From the buffet to the main dining room to the Specialty restaurant (Sabatini's) we enjoyed every meal. The service was outstanding, particularly at Afternoon Tea (which we enjoyed twice). We did one excursion, the Panoramic City Tour with lunch and swimming at Cabarete beach in Puerto Plata - and it exceeded our expectations. It was well-organized, the bus was comfortable, and the driver and tour guide were excellent. The driver waited patiently for us as we were always the last to get off, and my mom's walker was stowed carefully each time we boarded the bus. At the beach we had lots of time to relax and swim, lunch was great, and the price was right - the 6-hour tour with lunch was only $39 USD. On the ship we enjoyed a movie under the stars (The Greatest Showman) which was a lot of fun, and we saw the funniest comedian I've ever seen live, (and I'm from Montreal where we know comedy) Steve Caouette. I wish we had been able to see and do more but five days goes fast, and before we knew it it was over. There were only two blemishes during the whole week, and they were toward the end of the cruise. On the last full day on our way to afternoon tea we learned that someone forgot to unlock the 6th floor elevator, and by the time we found someone to unlock it we were late for tea. Not a big deal but it kind of threw us off schedule. The biggest negative was on disembarkation day. We were told to go to the Vines wine bar for 7:30 AM. to wait for wheelchair assistance. In the meantime I got us breakfast at the International Café and as I was doctoring my coffee I put the empty sugar packets on the counter and was promptly scolded by one of the staff in the specialty coffee section. He then went to the trouble to point out the small tin garbage receptacle on the counter, threw my used spoon dramatically into a buss tub, and picked up and slammed the garbage tin on the counter and said "Garbage!" very loudly for emphasis. This was obviously a person who was overtired and stressed, and I hope he takes some time off soon to recharge. I was tired, too, after a week of travelling with a disabled person. I didn't need drama in the last hour of a vacation that was two years in the planning. Overall a great cruise and we're already planning our next one - we'd sail with Princess again in a heartbeat. Read Less
Sail Date March 2018
Our family reunion group of 8 people wanted a warm climate and interesting islands to visit. This cruise was on a week we all had available. We did not really care where it went, just warm weather was important. Accommodations for 91 ... Read More
Our family reunion group of 8 people wanted a warm climate and interesting islands to visit. This cruise was on a week we all had available. We did not really care where it went, just warm weather was important. Accommodations for 91 year old Mother in a wheel chair were good. Meals great no matter where we ate in dining rooms, Horizon or Grill. Service staff were EXCELLENT. My favorite feature was the International Cafe, open 24 hours near the central Atrium. Nice music there, opportunity to paint and take steel drum classes. Cabin C416 was fairly spacious, lots of closet space and drawers. Mattress was great. I should have asked for a top sheet. Stacy the masseuse, and Brandon, the acupuncturist were excellent. Life jacket/Safety drill sadly was a joke. Holland America Eurodam makes it much more detailed and stresses the importance--has roll call at your station. I liked Princess and would cruise again with them. I still believe I have more learning opportunities on Holland America. I'm not a pool and hot tub person. I like to take classes,hear lectures and learn something. Read Less
Sail Date February 2018
We chose this cruise because it visited many of the places that we wanted to see and we were not disappointed. Embarkation and disembarkation both went very smooth and staff couldn't have been more helpful. Our cabin was a ... Read More
We chose this cruise because it visited many of the places that we wanted to see and we were not disappointed. Embarkation and disembarkation both went very smooth and staff couldn't have been more helpful. Our cabin was a disabled one and was extremely clean and comfortable and well situated for us on the Lido deck making it easy to get outside to the pool areas and Horizon court dining halls. Not far from the lifts either making access to other decks very easy. Our friend had a cabin backing onto ours and she also was very pleased. The food served in all areas was of a very high and varied standard and we all have no complaints there although I did hear a few moans from a couple of other guests that the toast was cold .Well I personally cannot expect piping hot toast when serving so many people . I think some people just like to moan A bit. The service in all restaurants was extremely good and the waiters /waitresses were very pleasant. Read Less
Sail Date June 2017
1. We had never been to So. America. 2. It departed from LA Harbor Any problems we had on this cruise were not the fault of Princess. Two problems with the room were fixed promptly and efficiently. Our room steward, Esperanza, was ... Read More
1. We had never been to So. America. 2. It departed from LA Harbor Any problems we had on this cruise were not the fault of Princess. Two problems with the room were fixed promptly and efficiently. Our room steward, Esperanza, was terrific, caring, helpful, cheerful and kind. We did find the service, particularly in the Horizon buffet slower than we recall on past cruises. However, the food was very good. I especially appreciate the sugar-free deserts. The wait people in the Michaelangelo Dining Room were very helpful to my 91 year old, World War 2 veteran husband. Our age and physical condition made this cruise more difficult than we anticipated. The trip home was stressful although Lantan airlines and their employees were excellent. Very much appreciate the assistance for handicapped travelers. Did not rate entertainment because we were unable to get to the shows. Perhaps you could make a better selection of movies. Read Less
Sail Date December 2016
My husband has to use a scooter and walker to get around...................... getting onto the ship was a little promlem having to go up and down on gang planks, but crew was very helpful first day on elevators obviously was ... Read More
My husband has to use a scooter and walker to get around...................... getting onto the ship was a little promlem having to go up and down on gang planks, but crew was very helpful first day on elevators obviously was horrible, not so much the elevator but other guests who had no consideration for my husband and i...... to and from the dining options ..... no problems.... accessible balcony room....... outstanding..... the only thing that was a problem was the furniture in the room and on the balcony.................... they are built for "little" people my husband is large and could only sit on the desk chair...... could not really enjoy the balcony because the cruise chairs were too small asked to have a larger chair brought into room....... (and i know that there were chairs on the ship that he did fit into) but were told that this couldn't be done... so that either makes us have to upgrade to where there is a couch or forget cruising.... Read Less
Sail Date November 2016
Having flown in to LAX early in the morning, we were greeted by the Princess staff at the airport. We had about a 3 hour wait ahead of us so the staff suggested we go to the coffee shop in the iconic Theme building. It was nice to get a ... Read More
Having flown in to LAX early in the morning, we were greeted by the Princess staff at the airport. We had about a 3 hour wait ahead of us so the staff suggested we go to the coffee shop in the iconic Theme building. It was nice to get a breakfast and have a break from the crowds (and construction). Once we boarded the bus we were whisked away to the port. Embarkation went mostly smooth. As Platinum members you would think we would be offered priority boarding, but as wheelchair users (not needing assistance) we were told that we would have to wait until after all Elite and Platinum members boarded and all the assisted wheelchair users and their families boarded. The embarkation staff were pretty much indifferent to our position. Fortunately, this was one of the few low points of our cruise. The cabin was very nice. This was our 13th cruise overall, 7th on Princess and 2nd time on the Crown so we knew what to expect. Our room steward was polite but not overly outgoing. We had a balcony room so we wanted to enjoy it but was not able to since smokers below us kept us from enjoying the fresh air. We reported this to our steward and he did not want to do anything other than referring us to guest services. Dining was as expected, with a full turkey meal on Thanksgiving night, even though we were anchored overnight in Cabo San Lucas. Like almost every other cruise we have been on we were stuck at a table away from the aisle, forcing others to get up for us to arrive or leave our table. Embarkation was smooth and easy. Port staff were friendly and helpful. We noticed a number of children aboard. Teens seemed to think they owned the ship and were pretty rude (imagine that). But the younger children were generally well behaved and under control. This cruise featured an overnight stay in Cabo San Lucas, a tender port. unfortunately Princess did not offer ANY excursions that a wheelchair user could take advantage of. We have been there before and been able to go on excursions but not this time. Read Less
Sail Date November 2016
We wanted to cruise to and around Hawaii, but we didn't want to spend extra time in the air getting there. The embarkation was good, the disembarkation was a nightmare, so I averaged them and still came up with a "terrible" ... Read More
We wanted to cruise to and around Hawaii, but we didn't want to spend extra time in the air getting there. The embarkation was good, the disembarkation was a nightmare, so I averaged them and still came up with a "terrible" rating. The ship's crew was VERY CONSCIENTIOUS about cleanliness, having a hand sanitizer machine to use in exchange for the hostess handing you a plate! The number of passengers with colds was staggering and since so many passengers were elderly, I was glad they were so diligent. The passengers were much older than what we are used to. On Carnival cruises, we were some of the oldest passengers. On this Princess cruise, we were some of the youngest, being in our early 60's. Food is one of the most important aspects to us on all cruises. The food was good, but we weren't crazy about the head chef's "international flare". The late-night ice cream and pizza closed at 10:00 pm. It's just as well, the pizza wasn't that good anyway (wasn't as good as Carnival's). The Shore Excursion Office was not on top of their responsibilities. For every shore excursion, I had to ask several staff members the same question to find out whether or not I could take my scooter, even though I completed the disability information sheet prior to arriving and they should have had the answers on file to their questions they asked me. The casino needs two Pro-Poker electronic tables, as there was almost always a waiting list to play and sometimes, eight people were waiting. All in all, the cruise was wonderful! Read Less
Sail Date October 2016
We drove from Utah and stayed at a hilton near Ontario, then spent the day crossing LA and seeing some sights. We then stayed at Hilton Long Beach, using the stay, park and sail. The hotel was great, but they didn't provide a free ... Read More
We drove from Utah and stayed at a hilton near Ontario, then spent the day crossing LA and seeing some sights. We then stayed at Hilton Long Beach, using the stay, park and sail. The hotel was great, but they didn't provide a free shuttle to Princess Pier 93! I didn't know that when I booked, and didn't see that point in any of the literature. We did talk them into a trip over, but had to take a taxi on our return trip. Overall, we loved the ship. It seemed more classy, with wood trim in several of the bars, etc. It didn't have that cheap vegas feel like other ships have. We loved the ports, with the caveat of Cabo. It took 2 hours to get off the boat, leaving us with about 3 hours to wander. If we were to go again, we would stay on the boat at cabo. We loved Las Caletas shore excursion at Puerto Vallerta. Perfect relaxing day. Manzinio was the first time Princess went there, and it is an interesting port. We went on a shore excursion to Camilo, and the tour guide said that 16 cruise ships come a year, and later learned this was the first for Princess. It is an industrial port, with very little tourist attractions within walking distance. The Camilo tour was excellent, giving us a peek at the local culture without all the pushy vendors and tourist traps. The cabin was great, we had D219 mini suite. It was wonderful. We had 3 in this cabin, and it didn't feel crowded at all to us. We loved the balcony. My wife is very hard of hearing, relying on hearing aids. The theater has a listentech system. It is headphones, as well as a neck loop. My wife used the loop, activated her T coils, and could hear EVERY WORD. We spoke with the sound guy in the theater, and he was kind of quizzical at first, but then reached up on the top shelf, dusted off a case, and found it for us. We picked the neck loop up about 10 minutes before the show, and it worked great. Listentech is the same system we use at our church. It was truly amazing. We also requested the door knocker, and amplified phone, as well as a flashing smoke detector. Mixed results there, as I was with her 99.5% of the time, and I have no hearing loss, unless dishes need to be done. Hopefully that helps. I saw quite a few hearing aids, but as far as I know we were the only ones requesting the device. My advice would be request it, even if you don't have the success that we did, so the cruise line knows there is a need. listentech.com As for the theater, the band was super, however the vocalists were not. I am not sure if they couldn't hear the music or what, but they were routinely flat. I have been to better high school performances vocally. The house band Fusion was awesome! How they know that many cover songs and do them well is beyond me. The piano entertainer at Crooners was great as well. His wife played the violin a couple nights. What a relaxing space. We had scheduled dining. This seems to be where the cruise fell short for me. We are laid back, fairly compliant people. This shouldn't put us on the back burner for service. The waiter was working a high needs table that requested a lot of extras. No fault to the waiter, but service was routinely slow. Most people were leaving when we were getting our main course. The bar staff around the pool deck, crooners, and other places seem to have mastered the "look busy but do nothing" move. It took many minutes to get service from them. I started going straight to the bar to get drinks and take them back to my seat. We did self disembarkation, and it was super smooth. Aside from the mixup with Hilton Long Beach, and the long dining times it was a great cruise. Read Less
Sail Date December 2015
The mini suite was not as large as we thought from the pictures. We did have a lot of storage space. Our room attendent was wonderful! We brought our sleep machines and an extension cord to use since only 1 outlet by the desk. I asked ... Read More
The mini suite was not as large as we thought from the pictures. We did have a lot of storage space. Our room attendent was wonderful! We brought our sleep machines and an extension cord to use since only 1 outlet by the desk. I asked for assistance to get on the ship and off, which they did but I thought assistance as I needed on the ship. We did not rent a scoter and next time will before we get on the ship. Another issue was the time waiting for the elevators especially with special needs and filled up quickly. The food was good and plently of choices. My husband did get ill on the ship and we had to deal with that for 3 days. Many insurance companies will not cover medical while at sea, but we had purchased travel insurance with medical. If you have walking issues, the port from the ship to the downtown area can be far and hard to deal with at times. Read Less
Sail Date September 2015
We needed a quick break and the prices on this cruise were excellent. I had polio as a child and now have difficulty walking due to post-polio problems. We reserved cabin C312 and inside accessible cabin. Since cruise ships are large I ... Read More
We needed a quick break and the prices on this cruise were excellent. I had polio as a child and now have difficulty walking due to post-polio problems. We reserved cabin C312 and inside accessible cabin. Since cruise ships are large I travel with my scooter, a travelscoot. This scooter is very small, weighing only 35 pounds but also very strong, capable of handling ramps easily and has long lasting batteries. We chose to drive to Ft. Lauderdale, about a 12 hour drive from our home in NC. This was almost all interstate driving and we avoided the hassle of air travel. We stayed in Ft. Pierce Fl. for one night on the way to the ship and drove straight home after the cruise. We would consider driving again if we had a cruise from Florida. I wish Princess cruised out of Charleston, SC or Norfolk, Va. Embarkation was easy although we were at pier 21 and parked at the mid-port garage. Princess had lots of shuttles to take us back there after the cruise since we came back into pier 2. The check-in personnel were quick but not overly efficient. Our lady could not figure out how to swipe our card and called another woman for help. Later in the cruise we had to go to the purser's desk to see why our card was declined. It wasn't declined, it was never swiped. The ship is lovely with lots of muted colors and small private area. Everything seemed in good repair EXCEPT the elevators. We never went to a bank of elevators where one was not out of service. As a scooter user I would prefer if elevator use was done at night. The service personnel, both waiters and steward were warm, welcoming and efficient. We chose anytime dining and never waited for a table. We shared tables and also ate by ourselves. We usually ate about 6 PM. We had dinner at both Sabatini's and the Crown Grill. Both were outstanding. We also enjoyed our meals in the dining room although food is very subjective. We especially enjoyed the goat cheese souffle and key lime pie. We were disappointed there were so few dessert souffles this cruise. We found the entertainment to be satisfactory with the best show being that of the hypnotist who was quite entertaining. We had already seen both productions shows on previous cruises and did not repeat them this year. We liked the different acts in the piazza especially the doo-wop group Spank. They were excellent. We played trivia each day and had great fun and lots of laughs. Debarkation was excellent. It was the easiest we have ever done. I did not go to the handicapped area but just drove my scooter off when our color/number was called. As we are platinum we used this lounge and it was quite easy. Thankfully there was no bumping or crowding. The shuttle to the mid-port parking was easy and we were on our way by 9 AM. Read Less
Sail Date November 2009
Crown Princess Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.8
Family 4.5 3.8
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

Find a Crown Princess Cruise

Easily compare prices from multiple sites with one click