"However, if all you want to do is cruise and you dont care if the boat arrives late, misses ports of call, your shore excursions are cancelled, the captain wakes you up in the middle of the night to make announcements and essentially the cruise is so unreliable that you cannot be assured that you are going to the places advertised in the brochure, then its ok to sail on Princess.Otherwise, if you truly expect them to deliver the part of the cruise where you go to certain ports of call then i urge you not to use this cruise line...."Read More
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1-10 of 341 Princess Crown Princess Suite Cabin Cruise Reviews
We joined friends for this cruise. I was in the navy and did many 5 day sails to and from Hawaii. My wife really wanted to go and even though I had reservations I agreed. The ship was good and the trip was good for the first half of the trip. We had some slightly rougher seas but they slowed down slightly to reduce movement. My wife has food allergies and the dining room floor manager did a great ...
We have done this cruise 4 times previously and enjoy leaving from Vancouver while we live in Victoria so no airline travel required. Embarkation was very smooth and there the service ended. We have been Elite for a number of cruises and have seen a marked decline in what our loyalty level is supposed to provide. The service desk no longer has a dedicated line for Elite and Suite passengers. They ...
The Crown Princess is a wreck. The itinerary was changed because she couldn’t complete it and those changes were not communicated until it was too late to do anything about it. The ship had so much shudder, we could not carry on a family conversation with my father who doesn’t hear well in the Botticelli Dining Room. The itinerary was changed prior to sailing so we knew we weren’t going to ...
We're long-term Princess cruisers, with 20+ cruises and enough days to usually get us invited to the frequent travelers lunch, always good. We still like Princess, but our last two experiences have been less than ideal.
We had a cruise scheduled over Thanksgiving 2021, booked six months in advance, with our son and daughter-in-law and a one-year old. Princess cancelled our booking with one ...
We have cruised on Celebrity, Carnival and Norwegian and this was by far the worst ship and most poorly managed cruise yet.
After we booked and paid, we were then sent the notice that the ship was having engine troubles and therefore one of the listed ports was eliminated and the time in the existing ports were being cut down to a few ours instead of all day. This is a classic bait and switch ...
My husband & I looked forward to an Alaska cruise for a long time. We were told Princess was a good choice & especially because we were 1st time cruisers. Princess changed our itinerary 3 times. Our shore time was cut back & we did not go to Ketchikan as we had planned. Originally we were going to do a excursion of whale watching, glacier visit & salmon dinner. By the time they cut our shore time ...
Before I start whining let me say the onboard crew was wonderful. Friendly , attentive, hospitable and super efficient. Embarking and disembarking were a breeze if you followed the multiple emails form the cruise line. Do your health, photos, send for your Medallion before hand, Print out your luggage tags before you go and it will be super fast. In less than 20 minutes we were on board. Same on ...
This was the most awful cruise I have ever been on. It started by being told one month prior to departure that we would not being going to Ketchican, as there was an issue with the ship and that they were adding the port of Icy Point. After we boarded the ship we were told that all of our excursions in Juneau were cancelled as we would be arriving late into Juneau, again due to the ship being ...
I chose this cruise because of the Glacier bay stop and the multiple ports & length of time to enjoy each. Princess cut off one stop completely Ketchikan & moved back our arrival time so shortened it also & cut off some of our 2 excursion.
We did catch a couple of the shows which were good and entertaining. The Crown Princess needs to be updated with some new carpet and upkeep nothing major ...
Our travel agent highly recommended this cruise. Sadly, he was unaware of the debacle that awaited us. First, let me say the staff was exquisite - could not have asked for kinder, more professional employees. The food was very good (Horizon Court buffet needs an upgrade, but fantastic dining rooms). However, due to an alleged engine issue, we did not get into Juneau until much later than ...