4 Princess Crown Princess Cruise Reviews for Cruises for the Disabled Cruises to Alaska

We have sailed a number of times with PRINCESS and found the trips very enjoyable BUT this recent trip to ALASKA was very disappointing.. I will start with the + and then list the - of the trips. CHECK IN - In Seattle was great, no ... Read More
We have sailed a number of times with PRINCESS and found the trips very enjoyable BUT this recent trip to ALASKA was very disappointing.. I will start with the + and then list the - of the trips. CHECK IN - In Seattle was great, no issues, PRINCESS' policy of allowing passengers to bring aboard their own Wines is a great plus. Each passenger gets (1) one 750ml bottle without corkage fee, and then as many 750ml bottles that you want to carry to your cabin for a $15.00/ea corking fee, which beats the cost of the different wines you would buy at dinner. Yes if the bottle is stamped that the corkage has been paid you can bring the bottle to dinner. We found our cabin with no GREAT ISSUES, but here is the 1st negative; My brother is confined to a wheel chair so I located, AFTER WEEKS of looking for a Veranda handicapped cabin with an adjacent standard veranda. I booked handicap cabin A301 for my brother and the "right next door" veranda cabin A 259, BUT when we checked in our cabin had been moved from the starboard side cabin A259 to the port side cabin A258. The point of the cabin selection was so WE could share common sights from our adjacent balconies, This happened in the beginning of the cruise and I was not a happy cruiser. The muster drill was a bit upsetting for my WHEELCHAIR BOUND BROTHER, After the drill, NO PASSENGER WOULD ALLOW HIM ON THE ELEVATORS, AFTER 30+ minutes his wife FORCED the other passengers to let him on. I complained to the cruise desk about the "could be very bad" lack of access to wheelchair folks, in case of an emergency. I was told "IT WAS ONLY A DRILL" and if it had been a real emergency, a CREW elevator would be made available to handicap folks. What a laugh that was, since in a real emergency, able bodied passengers would stampede all elavators and my brother would NEVER be allowed to escape the danger. ROOM SERVICE - BREAKFAST, only offered a semi-hot McMuffin type thing wrapped in foil, nothing else. Ths was not good for my brother & wife who were 1st time cruisers, and looked forward to a nice in-room breakfast on their veranda. EXCURSIONS - In SKAYWAY, AK We booked a WHITE PASS RAILROAD TRIP with a 15 mile downhill bike ride via a non-PRINCESS tour operator. What a fun EXCURSION this was, down hill back to SKAYWAY on a mountain bike with disk brakes at speeds up to 27 mph, crossed from Canada back to the US on a bike. What a thrilling adventure. PRINCESS only Allowed 1/2 of a day in both KETCHIKAN, AK & Victoria, BC, the cruise line did not allow a lot of time to explore either city. SUGGESTION... Before you book ANY CRUISE check actually how much time there will be in the port. We all felt ripped off by PRINCESS telling us in the advertisements we would enjoy x number of ports, only to find out that the port of call was actually not productive for touring. VICTORIA, BC we arrived in late late afternoon, we had booked a $60.00/ea tour of BUTCHARD GARDENS, which we were told were beautiful BUT we arrived at the gardens via the tour bus AFTER DARK, and the beauty of the place was not visible to anyone.. Very disappointing and a rip off of many people. The only reason that PRINCESS CRUISES stopped in Victoria, BC, was to have a FOREIGN PORT OF CALL within the Alaskan trip, so the cruise line could utilize non- American crew members, to reduce the trips costs. What this did was improve the bottom line and turn off frequent cruiser to PRINCESS CRUISES. Finally, the dining experience for WHEELCHAIR BOUND passengers really is demeaning in the handicapped on the LIDO DECK RESTAURANTS. crew members place obstructions o piled plastic glasses and plates on racks that block ANY access to wheelchairs into the tabled areas, We would have to search high and low to find ANY way into the tabled areas, with the blocked eating areas. In one particular occasion, I forcible pushed a rack of glasses out of the way, spilling all the glasses to the floor in a effort to cause a bit of a scene to draw attention to the disregard PRINCESS has for those confined to wheelchairs. Princess also allows SMOKING in the casinos, so the smoke permeates to other areas of the ship, Could this be that the smoking is allows to GRAB the CRUISERS who smoke a lot to enjoy their cancer sticks ? then go into the elevators smelling of smoke to trap the 90% of the passengers who do not smoke in those elevators... Beware of the new type CRUISE PASSENGERS who is rude and self absorbed. Read Less
Sail Date August 2016
The mini suite was not as large as we thought from the pictures. We did have a lot of storage space. Our room attendent was wonderful! We brought our sleep machines and an extension cord to use since only 1 outlet by the desk. I asked ... Read More
The mini suite was not as large as we thought from the pictures. We did have a lot of storage space. Our room attendent was wonderful! We brought our sleep machines and an extension cord to use since only 1 outlet by the desk. I asked for assistance to get on the ship and off, which they did but I thought assistance as I needed on the ship. We did not rent a scoter and next time will before we get on the ship. Another issue was the time waiting for the elevators especially with special needs and filled up quickly. The food was good and plently of choices. My husband did get ill on the ship and we had to deal with that for 3 days. Many insurance companies will not cover medical while at sea, but we had purchased travel insurance with medical. If you have walking issues, the port from the ship to the downtown area can be far and hard to deal with at times. Read Less
Sail Date September 2015
I'm confined to a wheelchair since age 12. I can use my arms in my manual chair. I've been on other ships, but the crown princess was not friendly. The people were all nice and the food was great. But could i get in any adult ... Read More
I'm confined to a wheelchair since age 12. I can use my arms in my manual chair. I've been on other ships, but the crown princess was not friendly. The people were all nice and the food was great. But could i get in any adult areas.. Like the pool or sancuary, no. Had to sit in back of last row of seats at theater (only 4 on each side allowed) and no getting in front of ship - steps again. On the celebrity solstice i played basketball and golf with my husband, but not on princess- steps! All the humps and heavy awkward doors to everywhere wete impossible to go anywhere myself. Hope those in chairs get this information, because princess did not volunteer to tell us till aft e we paid $5000 to get on that ship! After expressing my concerns, their response was.... " oh sorry". Please spread the word to those like me. Thanks! Read Less
Sail Date June 2015
We stayed in an accessible balcony cabin, and we very surprised and pleased by the spacious, comfortable, and fully accessible accommodations - nicer than many very good hotels. Cruising is very relaxing and stress-free; the ship was ... Read More
We stayed in an accessible balcony cabin, and we very surprised and pleased by the spacious, comfortable, and fully accessible accommodations - nicer than many very good hotels. Cruising is very relaxing and stress-free; the ship was beautiful, and had good food and many wonderful amenities. That said, we had a few access issues. (1) When initially boarding the ship, the last section of ramp onto the ship was very steep and scary, and their were no ship staff to help. (At all other times, there were several staff.) (2) As recommended in a disabled cruising website, we asked our steward for an extension cord for my husband's power wheelchair and CPAP machine, since the electrical outlets are on the far side of the room. The steward was surprised and not prepared; he said if he couldn't find one he would bring us his own! (He did bring one.) (Note: When we asked about using a power strip, the steward said we weren't supposed to, but no one would stop us if we did.) (3) Despite providing all the information online months ahead of time, and then having to provide it again when we boarded the ship, there was no life-equipped bus waiting for my husband's shore excursion; the tour operator had to call and get another bus. For shore excursions, my husband went to the Mendenhall Glacier in Juneau, and in Skagway we took the train to the summit; he enjoyed both tours. One complaint: the cigarette smoke from the casino floods out to the shore excursion and customer service desks, where passengers are standing around, often for some time. This is noxious and disgusting, and Princess should either keep the doors closed, filter the air better, or relocate the casino. Read Less
Sail Date May 2015
Crown Princess Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.5 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

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