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9 CroisiEurope Europe Cruise Reviews

We took the cruise “From the Châteaux of Chambord and Chenonceau to the Loire Valley” Sep/12 - Sep/18 Just some dry stats Time spent sailing: 16 hours Time spent on excursions: 20 hours Time spent in the bus: 24 hours ... Read More
We took the cruise “From the Châteaux of Chambord and Chenonceau to the Loire Valley” Sep/12 - Sep/18 Just some dry stats Time spent sailing: 16 hours Time spent on excursions: 20 hours Time spent in the bus: 24 hours Time spent on a boat at the dock: 61 hours The planning department of the company could have done a much better job. So little time sailing and so much time on a bus can not be attributed just to the river conditions. Many times while we were bussed to the excursion the boat was simply following us on the river. In summary it felt more like a bus tour, with docked boat used as a hotel. While the corporation certainly messed up, the crew and the boat must be commended. The boat architect did a nice job designing the cabin layout. Despite the obvious size limitations there is plenty of compartments to put your stuff in. The suitcases can be nicely hidden under the bed. The bathroom is very convenient to use. The shower cabin is quite spacious. The crew was extremely attentive and courteous. The kitchen did outstanding job, very delicious French food was served every day. We truly enjoyed every single meal on board. All announcements were done subsequently in French, English and Spanish, so sometimes it didn't help the clarity of the message. Probably the corporation could have invested more into printed booklets and more detailed information shown on TV. Read Less
Sail Date September 2019
We chose this cruise as it fitted in with our itinerary and we thought the River Elbe would be interesting. We spent 3 days in Prague prior to boarding. On embarkation we were informed by the purser that the boat would not be going ... Read More
We chose this cruise as it fitted in with our itinerary and we thought the River Elbe would be interesting. We spent 3 days in Prague prior to boarding. On embarkation we were informed by the purser that the boat would not be going down the Elbe as the water levels were too low and we would instead be going down the canals. We had received no communication from Croisi about this prior to boarding and from there everything went downhill. The canals were boring and there was not much to see. We did still visit the towns as shown on the itinerary but we only did the one tour at the end to Berlin which was quite good. The cabins were quite reasonable and the decor was nice but it is a very small boat. Entertainment was minimal or non-existent. There were no fitness or recreation areas. There was an open deck upstairs for viewing but there was not much to see. On day 5 on arrival in Dresden we had to pack up, disembark, stay overnight in Dresden and change to another boat which again we were not expecting. Due to an air conditioning failure at the hotel we wer meant to stay at we then had to transfer to another hotel. The food at the hotel was terrible. The food was very disappointing on the boat no choice at dinner. Breakfast was a buffet and pretty average. Disembarkation was in Warnsee in Berlin not Tegel as we were told and we had to Uber into the centre of Berlin. Service on both boats was average. All in all a very disappointing cruise and I would not recommend it. Read Less
Sail Date August 2019
We were 4 New Zealanders and we chose this cruise because it was 18 days and at a reasonable price. The cabin was not huge but nicely decorated, clean and a good shower and had a large window. The bed was very comfortable. The Victor Hugo ... Read More
We were 4 New Zealanders and we chose this cruise because it was 18 days and at a reasonable price. The cabin was not huge but nicely decorated, clean and a good shower and had a large window. The bed was very comfortable. The Victor Hugo had very recently been refurbished. The food, wine and drinks were fantastic. The meals were amazing Staff were great and the announcement were in French and English. We had a little hiccup with our excursions but that was an error with their NZ agent and was soon rectified. Unfortunately when we were to leave Regensburg a Viking Ship smashed a lock gate which prevented all boats going any further. Because we were to go to Amsterdam on our cruise, Croisi arranged for us to go by minibus to Strasbourg and join another ship the Gerard Schmitter which then completed our cruise to Amsterdam. We were 4 days short of our cruise so Croisi put us up in a hotel all meals included with wine, and we had a guide for 4 days to show us all the sights of Amsterdam which was fantastic. We would definitely do another cruise with this company and hope to in the near future. Brian & Wendy (N.Z) Read Less
Sail Date May 2019
I chose this cruise as I thought it would be a good experience to travel on a European cruise line. The smoke smell on this ship was very overwhelming, especially after meals. The crew were constantly smoking on the deck right outside ... Read More
I chose this cruise as I thought it would be a good experience to travel on a European cruise line. The smoke smell on this ship was very overwhelming, especially after meals. The crew were constantly smoking on the deck right outside the reception area and the smoke blew in every time the sliding door opened. The average age of the passengers is very old which made it difficult on tours. The food was good and the staff were helpful and tried their best to accommodate, but I would never consider booking on this cruise line again unless you love the smell of cigarette smoke. The constant noise of loudspeakers announcing activities, excursions and dinner times were constant and very annoying as they were repeated in three languages. There were only four passengers on this cruise who spoke English exclusively , and as a result we had all our meals with this other couple for the entire cruise. Luckily we got along or it could have been worse. Read Less
Sail Date May 2019
Cabins small but well planned, and kept spotless by Renee. Picture Windows at water level. These are of little interest when moored alongside harbour wall or canal bank, which happened on four of our six nights. When we did get a canal ... Read More
Cabins small but well planned, and kept spotless by Renee. Picture Windows at water level. These are of little interest when moored alongside harbour wall or canal bank, which happened on four of our six nights. When we did get a canal view it was filthy with faeces floating. So don't stay in the cabin. Food was great but heavily meat based. Our rep promised lots of fish, but we had nine meat meals and three of fish. All drinks were included, and were fine, but don't expect the best wines and champagne unless you pay extra. Trips were varied with something for everyone, Roman ruins, oyster farming, cattle manade. For me, a little too long in buses, and would have liked more free time in various stopping places. The crew were excellent and attentive. Their manager kept telling us this, which was unnecessary. They joined in petanque with passengers, whenever there was a flat piece of ground near the mooring. Read Less
Sail Date August 2018
One of the best family cruise lines, all the crew and staff as always did a great job wish that other lines would follow there example nothing was too big or too small for them to do for you all you had to do was ask great entertainment ... Read More
One of the best family cruise lines, all the crew and staff as always did a great job wish that other lines would follow there example nothing was too big or too small for them to do for you all you had to do was ask great entertainment and a wonderful crew show which I joined in a great laugh all tours great with great guides would recommend Croisieurope to all our friends nice friendly ship Named after the owner Gerard Schmitter, A stop over in Amsterdam before leaving port then again an overnight before leaving Only wish the did longer cruises say about 14 days from Amsterdam to Vienna which we did two Years go ,.And the food what can I say every meal fantastic, quick service and always with a smile never a sad face on any of the stall, Keep up the great work thankyou Croisieurope for everything Read Less
Sail Date June 2018
The ship itself was nice and clean. Our cabin was a decent size. The beds were extremely comfortable!! We had the upper French balcony. The food was excellent except for the breakfast. There were either very soupy scrambled eggs or ... Read More
The ship itself was nice and clean. Our cabin was a decent size. The beds were extremely comfortable!! We had the upper French balcony. The food was excellent except for the breakfast. There were either very soupy scrambled eggs or boiled. I thought there would be more pastries. There just wasn't much variety. We went in april-the Amsterdam to Antwerp cruise. You couldn't see much scenery-being it is so flat and usually built up along the canals.They usually had the top sun deck closed off. They did let us up there when we asked-when we were going through the locks. The gift shop was only open for about 1 hr. a day and it was total chaos. So you couldn't even look at anything. We were English speakers along w/ 6 others on the ship. It was not an issue other than sometimes ordering drinks. Embarking was very smooth and fast. Staff were helpful. Not much to do on the ship but fine for a short river cruise. On ours there was not a mix of ages if that is important. The excursions were good and well run. The bus they used was very nice. Read Less
Sail Date April 2018
The moment we arrived on board till the time we left we were looked after like royalty, nothing was too much trouble for Sonia (Hotel Manager) and her staff. The whole ship was immaculate, the food and presentation was magnificent. The ... Read More
The moment we arrived on board till the time we left we were looked after like royalty, nothing was too much trouble for Sonia (Hotel Manager) and her staff. The whole ship was immaculate, the food and presentation was magnificent. The cabin (246 on the middle deck) was so clean, with a full picture window, not that we spent much time there. At each served meal, the staff correctly served the ladies firstly every time. The main places we visited were fabulous, Vienna, Bratislava and of course Budapest. Walking through these lovely places in gorgeous weather, although tiring in 32 degrees was a wonderful experience, even smaller places like Melk, Kalocsa and Esztergom were interesting. We also enjoyed the cruising aspect of the trip, just looking at what goes on on the bank and listening and watching bird life.What a fabulous trip, we cannot recommend this ship and company highly enough, we will without a shadow of doubt be travelling with Croisi Europe via Mercury again. Thank you Sonia and team for making this trip such an unforgettable experience. Read Less
Sail Date July 2017
My partner and I, both 87 years old, have just returned from a superb cruise on "La Princesse d'Aquitaine", cruising the Gironde estuary. We started from a local pick-up point with our holiday coach, Angela Holidays, and ... Read More
My partner and I, both 87 years old, have just returned from a superb cruise on "La Princesse d'Aquitaine", cruising the Gironde estuary. We started from a local pick-up point with our holiday coach, Angela Holidays, and embarked at Portsmouth for Cherbourg. An overnight stop at Hotel Mercure, Cesson, Rennes, was extremely comfortable. We continued our journey to Bordeaux, arriving in time for the evening dinner. Our cases were taken from the coach to our cabins by members of the crew - we didn't have to do a thing! This quality of service was the norm and continued throughout the voyage. There were perhaps about 130 passengers, English and French, which I found delightful. Having cruised on one of the large cruise liners to the Carribean, scarcely seeing the same person twice, the more intimate small vessel ensured that we talked to one another! The vessel benefited from very good air conditioning, necessary in the 32 deg heat. Shore excursions were good, we were lucky in having our own driver who followed us to whichever port we were scheduled to stop. Our cabin was always cool and comfortable. Plenty of cupboards and enough hanging space for the two of us. The entertainment was good, with an accomplished musician most of the time who played a keyboard and also gave us a violin recital. The crew gave us a memorable evening too - full of laughs! Added to this a French group with an excellent male singer came aboard one evening and we had a very nostalgic evening listening to some of the old French songs which we all knew from the past, "La mer" for instance. I cannot stress how good the food was! Very well presented and served by the crew members. The wine was good, and being all inclusive, drinks were available at any time, staff bringing your order to you, on the upper deck or the salon! When disembarkation came, all was done for us as at the arrival, cases picked up from outside our cabins, taken directly to our coach. Our return journey was broken at La Rochelle, where we stopped to sight-see and lunch, then on to Dinan for our overnight stop, before boarding the Brittany Ferries vessel "Bretagne" at St. Malo. This was a truly memorable holiday and can't be too highly recommended, the vessel, the crew and the scenery, were so good. Above all, our thanks must go to Angela Holidays, our courrier, Peter, and our driver, Don. They were truly exellent. Read Less
Sail Date July 2015
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