It started with the farcical embarkation protocols they have in place at Cozumel, Mexico. Their documentation states boarding is from 12 noon. We arrived to find a line of people on the pavement of s busy road. One person was trying to check people’s information and the line just continued to grow and spill out onto the street. Why only one person ??? Once we got through that road block we were ...
Our first cruise, we knew we were compromising some of the things we had been tipped off about, but wanted to spend time in Havana over the Xmas holidays.
You don’t have to fly with MSC via Madrid, we booked directly with Virgin.
Generally we were pleased. The ship was very clean, some of the staff delightful and food and drink packages good value, although by the end of the cruise we ...
i love cruises and have tried RC and Celebrity. I certainly had high standards but this cruise made me not want to ever go on a cruise. Service was among the worst things: always rude and with no service or hospitality spirit. I even argued with the people at front desk because they were REALLY rude.
Next, food was truly disapointing, flavorless and always the same...no creativity.
All ...