We have chosen the itinerary not the ship but as the agency recommended this ship as a 5 stars from Costa fleet I expected the best of it. Well unfortunately expectations were far too high compared to reality.
First of all is not a 5 stars and if I take the quality of the cabin and restaurant grounds is not even 4, I would give it a maximum of 3.
The whole ship looks like it would have been ...
Full disclosure: I won this cruise, so my only choice was itinerary, and after reading many negative reviews, I was quite worried. My worries were unfounded and we had an amazing time...as Americans, the Italian flavor added to the experience...rather than detracted, in our opinion. The last night, the dining room was rocking as waiters danced with passengers, the Italians started a conga line ...
Regardless of poor reviews that we read, we embarked on the Costa Deliziosa due to provided price discounts (~70%) for 2 x 10 consecutive days. And, the following is our personal opinion:
1. Food and its variety was very good in taste and the quality terms.
Except:
a) there was very poor choice of tropical & exotic fruits like Papaya (popular in
Central America), Dragon, ...
You get what you pay for. Do yourself a favor and book a real cruise, not one that works you over at every step of the way. Save a little more money and do it right. Way to many cons vs. pros to mention. Only good thing was our cabin and room steward. These people work like dogs all for the almighty corporate profit. No costumer service. So many different languages, very little is included. You ...
No matter what nationality you are, when you travel with Costa Cruise you will become Italian and live in an atmosphere full of love and human warmth.
Italians are different from everyone, they are unique in the way they live their lives with others.
The secret is in human contact, in the way they make you feel comfortable and important at same time , they know that everyone has a weakness ...
Cruising for me is a wonderful experience no matter what. I have traveled by cruise ship 30+
Times. This shop was by far the worst in terms of food quality and options.
I would gladly pay more for better quality food.
The drink package is deceptive.
We upgraded 2 times and still had to pay for a bottle of water to take in shore.
Their menu in the dining room was not what I ...
Bought the cruise as an alternate Christmas gift. Looking forward to seeing the islands and just getting away.
What a disappointment! Most of the staff had trouble with English. The cabins had daily changes of towels but the bedding was not changed for the whole 11 days.
The tour office gave incorrect information and if you wanted to cancel a tour you were out of luck. That required a ...
So I'm just gonna be straightforward with the good, bad, and the ugly. Buckle up kiddos, because you're in for quite a ride with this one.
GOOD:
-Embarking and Disembarking was a very simple process -- usually pretty quick.
-Rooms were nice and clean with decent amount of space -- Balcony rooms came at a great rate.
-Photographers were experienced and friendly. Pretty much were willing ...
Having had been on 10+ cruises before (Royal Caribbean, Carnival, Norwegian, MSC) I have to say that this cruise line is the worst when it comes to customer service. Travelers used to good customer service should not sail with Costa.
We sailed as a family for New Years 2018, and while we had a good vacation overall, it certainly was not due to the staff aboard the Costa Deliziosa. It felt like ...
We chose this cruise because it suited the dates we wanted to be away.
The Good: The ship and cabin were nice and clean. The Staff in general work so hard!! They have so much energy!! We really appreciate their enthusiasm! We enjoyed the shows and had great time at the Mirabilis bar. New Year's Eve was a blast!
The Bad: Food was very plain, every day at the lunch buffet, they offered the ...