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Costa Western Caribbean Cruise Reviews
Cruiser Rating
3.2
Average
158 reviews
Most helpful review
Huge disappointment!
"Before the cruise I read a lot critical reviews about Costa but I just thought that Americans are to demanding and as an European I can manage with European customers and service. I was totally wrong. We have..."Read More
Cruiser0976 avatar

Cruiser0976

2-5 Cruises

Age 40s

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1-10 of 158 Costa Western Caribbean Cruise Reviews


Don't think twice: Think long and hard?

Review for Costa Deliziosa to Caribbean - Western

papagar avatar

papagar

6-10 Cruises

Age 70s

You get what you pay for. Do yourself a favor and book a real cruise, not one that works you over at every step of the way. Save a little more money and do it right. Way to many cons vs. pros to mention. Only good thing was our cabin and room steward. These people work like dogs all for the almighty corporate profit. No costumer service. So many different languages, very little is included. You ...
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Sail Date: January 2019

Departure Port: Rome (Civitavecchia)

Cabin Type: Balcony Premium


We had a blast!

Review for Costa Deliziosa to Caribbean - Western

GigiSGP avatar

GigiSGP

First Time Cruiser

Age 60s

My daughter and her family included me as a whole family Christmas vacation. None of us had ever been in a cruise before. We loved every minute of it. We loved our dining room experience. Service was impeccable by Joseph. My cabin was always clean and neat. Irwandi was extremely friendly and polite. He was eager to help with anything. The rest of my family had the same experience. We loved ...
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Sail Date: December 2018

Departure Port: Rome (Civitavecchia)

Traveled with children


Worst cruise ever

Review for Costa Deliziosa to Caribbean - Western

Gaetana B avatar

Gaetana B

6-10 Cruises

Age 50s

Booked this cruise because we were already in Florida and we thought it would be great to get away. This sailing was convenient for us. Well where do I begin, the staff was not very knowledgeable about disembarking when we got to the islands, some said level one , some level two that day ended up being level three. My husband and I purchased the beverage package, I was disappointed to find out ...
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Sail Date: February 2019

Departure Port: Rome (Civitavecchia)

Cabin Type: Mini Suite with Balcony


To Costa Management's attention and potential new customers

Review for Costa Deliziosa to Caribbean - Western

jjkomers avatar

jjkomers

6-10 Cruises

Age 40s

Regardless of poor reviews that we read, we embarked on the Costa Deliziosa due to provided price discounts (~70%) for 2 x 10 consecutive days. And, the following is our personal opinion: 1. Food and its variety was very good in taste and the quality terms. Except: a) there was very poor choice of tropical & exotic fruits like Papaya (popular in Central America), Dragon, ...
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Sail Date: January 2019

Departure Port: Rome (Civitavecchia)

Cabin Type: Balcony Classic

1 Helpful Vote


Poor dining room food and service

Review for Costa Deliziosa to Caribbean - Western

123 Essex avatar

123 Essex

6-10 Cruises

Age 70s

We chose it because of the port of call and the price "seemed" right? The service was poor and the customer service desk was not much better, staffed by people who had very little experience with travelers and were misleading and uninformed. Promises made were not kept resulting in our wasted time. Time is money$$$ ! Little or no efforts were made to fix issues. We read about problems in ...
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Sail Date: February 2019

Departure Port: Rome (Civitavecchia)

Cabin Type: Balcony Premium


Loved Costa Deliziosa cruise

Review for Costa Deliziosa to Caribbean - Western

littlebee5 avatar

littlebee5

6-10 Cruises

Age 60s

Full disclosure: I won this cruise, so my only choice was itinerary, and after reading many negative reviews, I was quite worried. My worries were unfounded and we had an amazing time...as Americans, the Italian flavor added to the experience...rather than detracted, in our opinion. The last night, the dining room was rocking as waiters danced with passengers, the Italians started a conga line ...
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Sail Date: February 2019

Departure Port: Rome (Civitavecchia)

6 Helpful Votes


This Ship Sucks

Review for Costa Deliziosa to Caribbean - Western

snguyenx96 avatar

snguyenx96

2-5 Cruises

Age 20s

So I'm just gonna be straightforward with the good, bad, and the ugly. Buckle up kiddos, because you're in for quite a ride with this one. GOOD: -Embarking and Disembarking was a very simple process -- usually pretty quick. -Rooms were nice and clean with decent amount of space -- Balcony rooms came at a great rate. -Photographers were experienced and friendly. Pretty much were willing ...
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Sail Date: January 2019

Departure Port: Rome (Civitavecchia)

Cabin Type: Balcony Classic

5 Helpful Votes


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