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8 Costa Victoria Mediterranean Cruise Reviews

We had a balcony cabin on deck 8 and joined the Costa Victoria in Dubai. Overall we were very happy with the ship, the food and the customer service. The ship went into lockdown after a passenger was diagnosed with CoV19. Costa looked ... Read More
We had a balcony cabin on deck 8 and joined the Costa Victoria in Dubai. Overall we were very happy with the ship, the food and the customer service. The ship went into lockdown after a passenger was diagnosed with CoV19. Costa looked after passengers and crew very well in unprecdented circumstances for this century. The ship is appropriate for the fare charged. It is not the latest, biggest, most luxurious boat in the Costa fleet. It is however a good 'starter' cruise. This is our second cruise. Pre-lockdown The initial boarding went smoothly and was over very quickly. We had a short wait in the sun. The crew were very effecient, professional and welcoming. The ship has a patina to show that it has been around. I liked the ambiance of wood and white painted steel. Imagine you are on an 'old school' liner. The food was great. The ship was returning from an Indian cruise and there were lots of Indian dishes available. The 'international' buffet seemed to be very western European focused. We alternated between the Indian and the international buffetts and ate on the stern deck. We enjoyed every meal. The serving staff were great. The pizzas were delicous as well. Post lockdown As the Cov19 epedemic spread around the world ports were closing as we approached them. The captain did a great job keeping us informed. He ran two 'town hall' neetings with passengers, provided a daily PA update, written updates and took coffee each day in the passenger area where he spoke with every passenger that he could. The captain did all that was humanly possible for his passengers and crew. Costa provided every passenger with a 750 euro credit to be spent on the ship or to be transferred to our credit cards. Costa also paid for our charter flight from Rome to Perth, Australia. Costa reimbursed the cost of changing the embarkation port from Mali to Dubai. All considered, Costa looked after passengers very well. The crew remained professional and friendly throughout the event. Imagine that you are a long way from home. Your family in Bali and India rely on your income. You know that in a short time you will be going home with no job to a country enduring a pandemic with a poorly resourced health system. You could get ill at any time. Imagine if you would be able to maintain your friendly and effective proffesional persona while facing daily a bunch of seemingly wealthy passengers who are kicking up a fuss about missing ports and then being qurantiened in cabins. Gemma the English speaking liasion officer was great. Gemma kept smilling in some tricky and challenging conversations with passengers. Rivki (?) in the Fantasia restaurant looked after our specific needs very well. I reccomend Costa Victoria and wish Costa and the crew of Costa Victoria all the best. Thank you Captain, we hope to sail under you again. Read Less
Sail Date March 2020
We chose this cruise for the ports visited. Embarkation was slow and it was hot to stand in the sun. We had an inside cabin, spacious and quiet. The food was quite adequate, the fish was good and the puddings very good. The ship is well ... Read More
We chose this cruise for the ports visited. Embarkation was slow and it was hot to stand in the sun. We had an inside cabin, spacious and quiet. The food was quite adequate, the fish was good and the puddings very good. The ship is well laid out with many quiet places to rest and read. The cultural talks by Jean Christophe were excellent, this man really worked hard for his money! and I loved his quirky sense of humor. Craft sessions with Fabio were a lot of fun, a wonderful bloke. The two cruise tours of Masada and Petra were most enjoyable, swimming in the Dead Sea was slimy fun, highlights of the trip. Passing through the Suez canal was also a highlight for me I stayed on deck for the entire transit from 3 am to 2:30 pm. Enjoyed every minute. The only downside of the cruise was the daily 'service 'charge added per person per day, it was in Euros and not cheap, this should be included in the 'up front' cruise price. The dining room service was slow, it was quicker to eat in the buffet. Read Less
Sail Date October 2019
Having chose this cruise for its destinations, we where surprised to find that this ship was exceptionally old and the food was exactly the same. The food in the buffet was unappetising and always luke warm and most times cold. The lack of ... Read More
Having chose this cruise for its destinations, we where surprised to find that this ship was exceptionally old and the food was exactly the same. The food in the buffet was unappetising and always luke warm and most times cold. The lack of hand sanitation was incredible, every other cruise we have been on there has been hand washing stations all over the ship, not on Costa! Yet there are signs and displays saying about washing hands etc, though no facilities. No waiters to take your drinks order on Piu Gusto package, if you didn't drink wine or water you had to go to the bar your self. The dining room was ok but the food wasn't much better and the noise as several times the staff and crew decided to do impromptu dances etc and to celebrate the captain or crew making a grand entrance that ruined dinner. The crew very rarely smiled and the poor waitresses in the bars etc mainly all philapino bless them working 15 hour days and hardly any appreciation though the captain and crew expected us to do a song and dance for him doing his job as they where. Also this is a multinational boat be prepared for exceptionally loud announcements in several different languages, the last being English so if the boat was going down we would have drowned! Dining the food was often repetitive and luke warm or cold, the waiters did their best with the tools they had. Activities we did not take part in any though there was some dotted all around. Cabin staff where ok but only came once a day. Most of the staff where ok but the odd few did spoil it by not even being able to smile. Entertainment was ok but also a bit repetitive as with a lot of other things. the bulk of the passengers where italian as its an italian line. Alas some passengers where quite rude and abrupt which spoilt the whole experience The worrying thing is Costa will not read this and wont respond so it will just continue, this was like going from first class to economy! Read Less
Sail Date May 2019
I cannot fault the staff, who always wore a smile, however such a lot would appear to have changed since we last sailed with Costa, though that was on the Mediteranea. This ship was really tired and I could not believe that there were ... Read More
I cannot fault the staff, who always wore a smile, however such a lot would appear to have changed since we last sailed with Costa, though that was on the Mediteranea. This ship was really tired and I could not believe that there were only two ladies toilets in each location for a ship of 2500 passengers, with one almost always not working. There is no waiter service in many areas of the ship, which I find a massive problem being disabled and unable to carry glasses easily and the food and coffee, was always tepid.. Entertainment was very good, but there was none on the last night, which was a disappointment as we were only on for 7 nights. Organisations was lacking in many areas including the tour desk and the photo shop, which was almost a free for all. Our cabin 80225 was an excellent size for disabled and consisted of a walk in shower room, as well as an additional toile, though I would not consider there were any other disabled facilities throughout the ship and certainly not the toilets Read Less
Sail Date May 2019
Price and Itinerary were the reasons picked. I was quite scared after booking after I read the bad reviews about the Victoria and all of Costa's ships. I found the bad reviews not to be true at all. I guess I was on board with ... Read More
Price and Itinerary were the reasons picked. I was quite scared after booking after I read the bad reviews about the Victoria and all of Costa's ships. I found the bad reviews not to be true at all. I guess I was on board with civil travelers. Lots of Italian speaking, but they all seem to be having a great time. Fun atmosphere. Cabin was clean and adequate and always made up. Friendly cabin staff. Food: I preferred the dinning room for breakfast. Good menu and also a self serve buffet and coffee, juice, milk available. Quiet. We were off the ship for lunch, but enjoyed the deserts and sandwiches at tea time from 4-5 pm. We had early seating and having assigned seating made service quick and we liked our waiter. He worked very hard. Food choices were kinda weird for me, but enjoyed trying new things. We did not spurge on the added price options. I was concerned about paying for water, but we had USA water on our card and always offered water with meals. We do not drink, so we did not buy or need a beverage package. But everyone seemed to have plenty to drink. So I would say the food was as good as most cruises I have been on. Entertainment in showroom was good. Happy we only had one sea day, because there was nothing to do on the ship and NO Movies! I missed having movies, even if I had to read subtitles, would have been OK. So I would suggest that you pack a small DVD player and movies in your bag if you have room. Venice port was amazing. Be sure to be up on deck when you leave and see Venice. We also got up early on day we returned and saw Venice at sunrise. Again best view of the city is on top of the cruise ship. All the ports were amazing. Bari/Alberlobelo Italy, Corfu, Kotor, Dubrovnik, Zadar, Venice!!! Read Less
Sail Date May 2019
I'm not sure I can even describe how bad this cruise was (for comparison we've cruised Costa, Aida, Holland-America, Royal Caribbean, and Disney in Med, North Sea, Fjords, Carribean) and we were in one of the deck 11 suites. ... Read More
I'm not sure I can even describe how bad this cruise was (for comparison we've cruised Costa, Aida, Holland-America, Royal Caribbean, and Disney in Med, North Sea, Fjords, Carribean) and we were in one of the deck 11 suites. The friendly staff was incompetent and the marginally competent staff was rude. A main restaurant waiter literally argued with my wife about the salad dressing one night instead of bringing additional dressing as requested. Another waiter would not even acknowledge your request. You would have to ask multiple times for a drink or anything else. Food...that's a generous description. Nothing on board remotely resembled it's original state. It was virtually inedible. The ranch dressing at the buffet was watered down. It was more like ranch flavored milk. We would have starved without in port restaurants. Cabin service?? Nope. Can't reach anyone on the telephone. Cabin steward number times out after 10:00. Ran out of toilet paper one night and the bar tender on the deck 11 forward was the only one who helped. They installed metal strips in the hallway one day with silicon bonding caulk so noxious the fumes woke me up. The ONLY positive things I can say about this ship is that 1) because the beds were old inner-spring it was marginally comfortable 2) the layout of 11108 suite was nice with the floor to ceiling windows and large closet and 3) the staff at the deck 11 starboard forward bar were friendly and made a good cappuccino. Read Less
Sail Date April 2019
As part of my aim to cruise with as many different cruise companies as possible in 2019 it came to the turn of Costa. I will have to say my expectations were low in advance of the cruise, mainly for three reasons. My previous ... Read More
As part of my aim to cruise with as many different cruise companies as possible in 2019 it came to the turn of Costa. I will have to say my expectations were low in advance of the cruise, mainly for three reasons. My previous experience with an Italian based cruise line, MSC, had been appalling. Secondly the cruise was cheap - did that mean I would be getting what I paid for and, thirdly, there have been some very mixed reviews about the ship on here. Embarkation was typical Mediterranean chaos but it was reasonably quick. Registering payment card for onboard spend was easy at the self-service terminals on board. As we were planning to spend most days ashore we opted for a seaview cabin and it was satisfactory with a nice large porthole style window. The cabin was a reasonable size with plenty of space to walk around. Both the bed and pillows were very comfortable and that is praise indeed from me as I'm incredibly difficult to please when it comes to pillows. Initially we only had one pillow each but a quick chat with the cabin steward soon resulted in a couple of extra pillows. The steward was very good, almost OCD when it came to tidying - charging cables left on the desk were always neatly arranged on our return. Paperwork was also neatly stacked etc. and most days the valance across the bed had been arranged in some neat sculpture. The bathroom was good and although very small the shower head was detachable. Water temperature was just about hot enough. There is no night time turn down service but that's more a luxury than necessity. Food fell into two categories. The main dining room was good with five courses available for the main evening meal. Food was hot and of a good standard. Service, on the whole, was good although one night there was a problem with the tablet used for ordering and they had to resort to paper, which slowed things down a bit. The final night of the cruise they played Italian opera with some audience participation - not normally my scene but it was actually good fun. Most days we had breakfast in the main restaurant, although the first morning we diod regret our decision. There are breakfasts from around the world available and we made the mistake of ordering the "full English" The only edible part was the scrambled egg, the rest was inedible as everything else had clearly been deep fried and it was like eating an oil slick. Plus the "bacon" was the appalling streaky variety, cooked to within seconds of cremation. The other days we stuck to the extensive cold buffet which was good with plenty of variety. By contrast the buffet was disappointing. relatively small with limited choice and many items appearing every day, so not a huge amount of variety. Also, in contrast to the main dining room, the food quality was variable. Minute steaks for example were very chewy with a lot of gristle. Buffet opening hours were more limited than other cruise lines. What was exceptionally good was the use of ropes to funnel passengers through the serving areas, greatly reducing the amount of pushing in which can occur. Other cruise lines take note. We had the Pranzo and Cena mealtime drinks package included in our fare but upgraded to the Brindiamo package for €10 a day each. We are not great drinkers by any means but the package also included tea and coffee so it was worth the extra cost. Dress codes are optional. On the "Gala night" probably no more than a dozen men wore dinner jackets. It's a shame but that's the way it is with some cruise lines Three of the four shows in the theatre were from the in-house entertainment team with two lead singers to the fore. The female singer was superbe and the male singer had a good voice as well, however many of the songs he was given to sing were not suited to his voice, which did not do him justice. The other show was an exceptional acrobatic show - the standard of which would give Cirque du Soleil a run for its money. There were plenty of activities throughout the day with an enthusiastic entertainments team - although having to use half a dozen languages all the time did slow things down. Costa Victoria is a smaller cruise ship, around 2,000 passengers but for me that is a major plus - I prefer the smaller ships to the new mega-ships which are, sadly, becoming the norm. Built in 1996 she is also a little dated but that, also adds to its charm. The staff were generally friendly and attentive, without being in your face. The captain was conspicuous by his absence, appearing only for the obligatory photo call - something I still cannot get my head around. Why do people queue to have their photograph taken with the Captain then pay an extortionate amount for the photograph. If I catch a bus or train I don't queue to be photographed with the driver, so why do it on board a ship. I'm happy to admit my initial concerns about Costa were wholly unfounded. Would I sail with them again - absolutely. Read Less
Sail Date April 2019
The reason I decided to write this review is to warn those people who privilege the rest and sleep at night to dancing and partying (I am not judging here, cruises are the right place for such things, just claiming my share of pleasure-the ... Read More
The reason I decided to write this review is to warn those people who privilege the rest and sleep at night to dancing and partying (I am not judging here, cruises are the right place for such things, just claiming my share of pleasure-the night's sleep): this is an old ship and there is practically no sound isolation. My cabin ( 11101 if i remember well) was exposed to very loud music to the point things were trembling each night from 23 till 1.00. Earplugs were not helpful. In this ship it is either one is lucky to have one's cabin far enough from the epicenter or not. Hospitality did not offer any sustainable solution either. Having paid about 4000 euros for three persons in a suite for a week's time, I really think it was a pitiful investment. This was a real shame, because on the whole the total experience was not awful at all. The club restaurant provided very friendly personalized service accompanied by quite acceptable and sometimes deliscious food. I could say Edd and Err saved our expeprience on the whole. Excursions, inspite of all the efforts of the guides, were not at their best, because the poor guides had to speak up to 4 languages which resulted in repeating one thing like where to find the toilettes and where to meet up to 4 times...Very little space left for cultural information. Spa on this ship is a joke and not worth a try, a shame again because it used to be a good part of a cruise activity for me and family. Finally, a valuable info for coffee lovers: traditionnally, on all Costa ships I travelled coffee is a very delicate issue: my point is, the americano they are offering in general service, is below human dignity, while the one in the bars is too strong for a morning. Well, I could order a cappucino, but I do not drink milk... My personal solution was to pack a little french press coffee maker and the brand I am used to. It could serve for a good verbal tea as well. Hot water is something one can always count on Costa company! The last but not least-many thanks to our cabin butler Yan for his perfect service and friendly smile. Read Less
Sail Date April 2018
Costa Victoria Ratings
Category Editor Member
Cabin 3.0 N/A
Dining 3.0 3.0
Entertainment 2.0 3.0
Public Rooms 3.0 3.2
Fitness & Recreation 2.0 N/A
Family 2.0 3.0
Shore Excursions 2.0 N/A
Enrichment Activities 1.0 N/A
Service 4.0 3.3
Value for Money 4.0 N/A

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