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6 Helpful Votes
Sail Date: November 2017
Costa Deliziosa – My wife and I just got back from a TA (20 days) on the Deliziosa leaving from Rome and ending in Ft. Lauderdale and let me say from the beginning that all the negative reviews of Costa and this ship in particular proved ... Read More
Costa Deliziosa – My wife and I just got back from a TA (20 days) on the Deliziosa leaving from Rome and ending in Ft. Lauderdale and let me say from the beginning that all the negative reviews of Costa and this ship in particular proved false. The embark was fast and very efficient. We were in our room (BC Balcony) with our bags, in less than 20 minutes. I had booked a few things through MyCosta before the trip,(excursions, wine, etc.) and that part did not work seamlessly. The items showed up on their ship board computer, but the various departments never received the requests. I would probably not do that again. ALSO, it pays to go to the front desk and get a itemized printout of your charges at least three times during the cruise. Service on board was great and efficient. I read all the reviews I could find about the Deliziosa and their TAs in general and here are some of the things that have changed. The common restrooms were all very clean and well stocked. The nightly shows were very good and we only missed one or two. Yes, the main language onboard was Italian, but then the 2nd was usually English. A daily Ship Events paper was in English and the menus were in English as well. We ate most of our meals in the main dining room on deck two, but also tried the buffet a few times. Dining at the buffet was like WalMart on Black Friday. This was not Costa’s fault but our fellow passengers. We met other passengers that had been on other Costa cruises; some as many as 11 times. We asked them what had changed and most said was the details. Things seemed worn and dirty, like where you would put your hand on an upholstered chair. Most guests were charged for water, but US guests were not. German travel companies from what we heard had sued Costa about their automatic tipping policy and won. Therefore, the Germans tip on service and are not automatically charged. We did not purchase a drink package but drank daily Things that did help: we took a multi plug with a surge protector (there was only 1 plug in the room!), we took stick-on wall hangers that worked great to hanging coats, pants & etc. We have trouble with cramping if we are walking a lot, so we took packets of G2 (they make up a 20 oz. btl.) Very nice to have along. We took advantage of having breakfast in our room for only $5 svc chg. Read Less
8 Helpful Votes
Sail Date: November 2017
We wished to do a Transatlantic with interesting stops rather than an A . B We were happy to go on the Deliziosa as we were satisfied with our 2 previous cruises After reading the Carnival annual report for 2016 some of the sub ... Read More
We wished to do a Transatlantic with interesting stops rather than an A . B We were happy to go on the Deliziosa as we were satisfied with our 2 previous cruises After reading the Carnival annual report for 2016 some of the sub standard services on this cruise were inevitable The company is cutting costs to maintain profitability. The embarkation in Venice was the usual Costa shambles that took forever - this time worse than usual, as it rained in Venice so no.one visited the port and everyone wanted to board at once. You would think it was the first time Costa was loading passengers Once on board we had lunch in the Buffet The ship looked fine and the cabin was ready early with the luggage inside. The only issue was a badly stained toilet seat and cabin steward Carlos sorted out a replacement immediately. He always went the extra mile and is a star Most nights the dining room was never open on time and the service was always hectic The dining room is short staffed due to cutbacks and upsets the ambience. Yes Carnival you are saving on costs, irritating your client base, image and damaging the business - an area of gross mismanagement No esteemed Italian themed line would charge for Pizzas or Ice Cream and never serve Ice Cream as a Desert on a 26 day cruise. These cuts you will ultimately cost the line market share The food quality in the Buffet and Main Dining Room was in keeping with the expectations of a middle class ship The standard of entertainment was high and there was always something on the go . The theatre shows were sometimes a bit repetitive ,but it was a relocation cruise. Max the Cruise/Entertainment Director really had the ship buzzing fantasti job and did a Table clearing in the Buffet and on the outside decks was very slack management The selection of ports and the variety of port excursions were more than adequate although some excursions, perhaps, were a little pricey We noticed that the few young children on the ship seemed to have lots of fun We chose to do the Port visits alone as most of the times were fairly short Disembarkation in Miami unfortunately also had some hiccups We requested and had an early departure agreed, then we were given 2 different sets of labels for times much later and needed to go to reception to fix the error, to be told our name should be on the early list, when the list was checked our name was there, not good.- some passengers missed their transport as they did not change their labels and left the ship late We probably would cruise with Costa again but with all the Nickel and Diming one needs to be sure of what to expect.Beware the cruiseline varies the facilities included in the price, from cruise to cruise A guy I met in the sauna summed it up, a Volkswagen will not give you the trimmings that a Mercedes will! Read Less
3 Helpful Votes
Sail Date: November 2017
Comments also posted on TripAdvisor. This was the second transatlantic cruise for us. This time from Venice to Fort Lauderdale. Last year we crossed the Atlantic on the Costa Favolosa from Savona to Guadaloupe. Both crossings were, for ... Read More
Comments also posted on TripAdvisor. This was the second transatlantic cruise for us. This time from Venice to Fort Lauderdale. Last year we crossed the Atlantic on the Costa Favolosa from Savona to Guadaloupe. Both crossings were, for us, very good and fulfilled almost all our expectations. Embarked in Venice on a cold, rainy day. Took a water taxi from our hotel directly to the ship. Boarding took a bit over an hour, but when 2000 passenger need to get on board, quite normal. You proceed directly to your cabin where the Costa Card - your identity card for the trip and the Diario (newspaper outlining the activities) are waiting. The luggage arrived soon. Three cupboards, two hanging, one with shelves and under the desk five drawers are sufficient. We never used the mini-bar. The dining room is at the stern of the ship. The ship is 295 m (about 900 ft.) long . This meant each visit there at least half a kilometre walk! Great way to do some sport! We had a table for six in the "English" section of the dining room. Occasionally we enjoyed the company of a Scottish couple. They however seem to have preferred the buffet on the ninth deck. So, except two evenings when we were joined by families from Guadeloupe, we enjoyed a private table. Our waiter, Mat from the Philippines, was great. Friendly, curteous, helpful. Could not wish for a better one! Louis from Honduras assisted him. Always happy, always laughing and quick with serving. The menus are available in several languages. The English copy was excellent and the food we selected was usually to our tastes. Once or twice, the meat was not our taste, but this is minor. The other diner was on the 9th deck, the buffet. Breakfast and lunch were served there and people, often with youngsters or teens ate there. Here I want to comment on statements made often in previous comments that the food was terrible. First of all these commentators forgot that they were on an Italian ship serving Italian food for its majority of passengers, Italians. Yes, there were no toasters, just a few stone hard pre-toasted slices. There was no porridge, no waffles, etc. However consider, when you travelled in Italy, in mass tourism hotels, did you find waffles or porridge? Italian breakfast means usually an espresso with a couple of sweet buns and maybe a bit of fruit. And that is it! You go to Italy not to eat your home foods, go you to experience Italian food. Something worse than commenting on the food, were the overloaded plates in the buffet area. We have seen daily, for breakfast and lunch, passengers who selected so much food that they could not eat it all. For example, to just mention one of hundreds cases, a passenger took 6 slices of white bread, added six croissants, butter, cheeses, sausages and a few sweet rolls onto her plate. Started to eat. Soon left the plate and departed. The leftovers? Four slices of bread, five croissants, and most of the trimmings. And this in an age where there a millions starving. Costa tries to stem this waste. This year (not last year in the Costa Favolosa) the breakfast and lunch tables all had five three-sided displays with the heading “Taste do not Waste” and text in various languages urging the passengers to show restraint. In our opinion, the texts were to “nice” to carry fruit and should really be of the smoking category, showing examples of overloaded plates. Interestingly Costa removed those displays during the second part of the voyage. Once a woman passenger came to our breakfast table with such an overloaded plate. My wife asked politely if she would eat all that. She got up and left. In many previous comments, complaints were uttered regarding the waiters and often in general about the crew. Let me state that we almost never had an unfriendly or not helpful waiter or other crewmembers. They all responded gladly when you asked them politely for something or other. Most were happy to speak with you. Consider, they are working on a seven to nine months contract. Mostly work eleven hours a day with no day off. In general, the old saying “Just as one calls into the forest, so it echoes back.” applies Only a couple of staff members did not fit the above-mentioned attitude. In the dining room, neither the first nor the second maître d’hôtel ever came to our table to welcome us or inquire if we are satisfied. Never. In 31 days! And our table was not in a dark corner. What a difference to the maître d’hôtel on the Favolosa last year. There a smiling and friendly maître d’hôtel came by almost every evening to inquire, to tell of specials. Simply “normal” of what his job demands. Many complaints in the blogs are about the speed of service. There again you have to consider that the Costa ships are Italian ships. Moreover, Italians take their time to eat! One evening the service was quite slow, however on the Lido deck a huge buffet was served, with a meter high shank and square meter sized cakes. That took many cooks and they were missing for the normal dinner service. A prior mention in the daily Diario would have been appropriate. A previous comment on this same voyage stated that the dining room doors were not opened at the scheduled time. Let me state that for a specific reason I was at the door openings all except two nights, and the doors were always opened within a minute or two from the stated times of 6:15 or 6:30. One last item re food and this item is truly a shameful item for Costa. As a Perla member (travelled enough with Costa), you are invited for one evening to eat in the Samsara restaurant without a normally applying surcharge. When you make the reservation, you are shown an exclusive menu. When you sit down you are shown a small narrow menu with only two choices of main dishes. Definitively a cheat in my opinion and we hope Costa will soon remove this falsification. Sanitation: Norovirus on a ship is definitively bad. There have been cases and we were happy that we did not have an outbreak on the ship. To fight this there are many disinfectant dispensers at the entrances to the dining rooms and all around the buffets plus at many other places on the ship. Much to our annoyance, hardly anyone made use of these. Quite a difference to the German cruise ship we once travelled. There two men stood at the entrance to the dining room and made sure that everyone disinfected their hands. Well… that’s a bit if Germany vs. Italy. The other health problem was coughing. Typically, the infamous air conditioning coughs. Ice cold dining rooms against warm outside. I did catch it this time and brutally with high fever. A few visit to the ship’s hospital ensued. Great praise for the two doctors and the nurses. I was treated perfectly. The downside of those passengers, as necessary as those visits are, are the costs if you do not have a proper travel insurance, which also covers shipboard hospital visits. There is more that could be mentioned, maybe another time. To end my comments: During the crossing of the Atlantic Costa arranged (naturally a small charge applied – Costa has to be profitable) to tour the insides of the ship. Many places we saw. Not the engine room. We also had a visit to the bridge which was immensely interesting. Chatting with Captain Varese I asked if anyone on the bridge still uses the sextant, the clock and the admirality tables to fix the ships position. He said yes, the cadets still have to do this procedure same as I used before GPS became standard. I also told him that I always hope to once see a submarine surfacing alongside or at least see the snorkel. He, who has sailed a lifelong said “never saw one”. Summary: We again enjoyed the trip and, yes, we will again choose Costa. Read Less
10 Helpful Votes
Sail Date: September 2017
First of all be aware: when they want you to buy the cruise the small words hidings behind the lines. did you know any person need to pay 10 euros plus to the privce? 70 euros more! i didn't see it because it is written in ... Read More
First of all be aware: when they want you to buy the cruise the small words hidings behind the lines. did you know any person need to pay 10 euros plus to the privce? 70 euros more! i didn't see it because it is written in small latters so you won't know untiil the demand it on board. nobody will tell you, just because you signd already and now you will need to pay. After i already gave tips to any batrhender!! the price is include 15% more for service aotumaticolly!! even if you take something from the minibar they will take 15% service charge!! for what?!? so 15% more of service, plus 10 euros per day to person, in my case 2 people, (170-190 euros more just for service!!!). i even took in 5 euros package for social networks internet one day they took me 3 euros more for signing and i did it alone! in ther internet! no service! didn't i paid enough on the cruise already?? the other thing all day long same food in breakfast and dinner. If you are not Italian don't go! because almost al the activities and shows in italian!! if i would know everything of it in the beggining i will not even come to the cruise! Read Less
4 Helpful Votes
Sail Date: September 2017
osta Magica 8th September to 21th. Amsterdam, Dover, Le Havre, La Coruna, Leixoes, Lisbon, Gibraltar, Malaga, Civitavecchia, Savona, Marseille. Getting on in Dover & off in Savona made this trip a lot easier for us, so many ... Read More
osta Magica 8th September to 21th. Amsterdam, Dover, Le Havre, La Coruna, Leixoes, Lisbon, Gibraltar, Malaga, Civitavecchia, Savona, Marseille. Getting on in Dover & off in Savona made this trip a lot easier for us, so many thanks to the lovely Amanda in Genoa for making this possible, she has proved more than once to be a true credit to Costa, she & her colleagues are always polite and helpful, sorting out our many needs.   Our fifth time on the Magica completing our 200 days with Costa, usual lovely cabin on deck ten, spotlessly clean and an extremely helpful room steward who soon had us settled in even help us to un-pack. Through cruise critic we had spoken to others on this trip before going, this proved to be a nice way to meet up, Adelaide & Frank from the US, Lilly & the Vagabond from Italy and our table companion's Tine & Bob gave us so much enjoyment we could not thank them enough for making this cruise special. We have become use to the crew of this ship who always go that extra step in ensuring we have everything we need, certainly better than the bigger Costa ships which seem to have lost some of the personal touches we have come to expect from our many Costa cruises. The larger ships like the Diadema do not have the same friendliness as on mid-sized ones, probably down to the huge numbers of passengers on board.  We tried, with some success two tours on this cruise, the first in Le Harve to a small fishing port on our own, mostly on the level so my walking was manageable made a nice change to be able to get off, although had to get assistance boarding coming back as tide had come in and gangway far too steep for me. Next to Oporto lovely river trip, sightseeing by coach, visit to Cathedral, major problem going back to coach up a really steep slope, however tour guide had coach brought down to us and assisted us on, really understanding driver and indeed guide, Costa should consider maybe mini-busses for the few English who often have tours cancelled, after all we have managed to use taxis in some ports.   Dining was in the Perla Diamante/Suite restaurant above main dining room aft, far too crowded now, with new club rules adding many more guests to an overcrowded room during the evening meals, with table allocation by number & two sittings, not as nice as our previous enjoyable meals there. Food was again disappointing, one day excellent even outstanding, next inedible and menus difficult to understand, no good translating to English but then using mostly Italian terms. Surely the number of plates being returned with food left raises some concerns, one evening ordered a special (lobster) which was so overcooked and tough I asked Maître D to return it to kitchen, no problem but no feedback or explanation as to why, just offer to choose something else, which was a veal medallion & really lovely.  Perhaps I should send them copies of the wonderful menus of the early 2000's  English Host Stephanie was an absolute joy, as our special member of staff she booked all our onboard requirements made us feel welcomed and visited us many times during our cruise, checking that all was okay. As we don't venture ashore much now it is so nice to chat with members of the crew who always had time to stop and enquire about our day, bar tenders, waiters, even maintenance workers on deck spoke, which to me makes a great cruise. The Magica is laid out like most ships of Costa so very easy to find way around all areas were clean, slight down side to the piano bar, no coffee now, but lovely waiter from classical bar next door brought me Cappuccinos on the hour each night with a smile. All in all still a great way to spend a couple of weeks in the sun on one of my favourite ships. Now looking forward to the Diadema at Christmas first time back on Costa for the festive season for over 10 years. Not quite the best ever Costa cruise but very close. 9/10 Read Less
13 Helpful Votes
Sail Date: March 2017
We chose this cruise based on the ports of call and the price. We paid £1300 pp for a premium inside cabin and for a 19 night cruise this was amazing so you need to decide if you think that my negatives outweigh the positives (overall ... Read More
We chose this cruise based on the ports of call and the price. We paid £1300 pp for a premium inside cabin and for a 19 night cruise this was amazing so you need to decide if you think that my negatives outweigh the positives (overall probably not but they may put us off Costa in the future). Included in the price: we flew to Lisbon, stayed 1 night B&B in an OK hotel and then had a full day in Lisbon; we then flew overnight to Sao Paulo and stayed B&B in the Marriott Hotel which was excellent. The following day we transferred to the ship in Santos. The cruise was 19 days taking in 5 stops in Brazil and then across the Atlantic to Teneriffe, Casablanca, Allicante and then to Genoa where we disembarked and were transferred to Milan where we had a further night B&B at the Hilton in Malpensa. Value for money was amazing overall but there were a number of issues; the entertainment in the main theatre was very poor, we have cruised with many cruise lines (including Costa before) and this was by far the poorest we have experienced and with a 5 day at sea crossing the Atlantic it was very disappointing. As dancers we enjoy the opportunity to dance on the ships and whilst we appreciate that on the Italian lines we get mainly Latin American dancing there were a number of Ballroom sessions which barely included any ballroom. The food was OK although my wife has Coeliac Disease which entails a wheat/barley free diet and whilst on previous cruises this has been very well catered for on this occasion the menu was very limited with many repeats. The overall service was good and our cabin attendant possibly the most pleasant that we have known, well done Soni... The other issue relates to the compulsory $12.5 gratuity which over a 19 night cruise proved to be very expensive. Overall some very good bits and some fairly poor. Read Less
8 Helpful Votes
Sail Date: March 2017
We are from the UK and after previous cruises on Princess Royal Carribean NCL Carnival we were worried about the sailing we had booked on the Costa Facinosa from previous reviews we had read we got a great deal for £399 each in an ... Read More
We are from the UK and after previous cruises on Princess Royal Carribean NCL Carnival we were worried about the sailing we had booked on the Costa Facinosa from previous reviews we had read we got a great deal for £399 each in an inside cabin for the South America Transatlantic cruise back to Europe . We had no need to worry at all the ship was one of the best we have sailed on she is pure elegance and the inside cabin was the largest we had stayed in and the bathroom was huge with a large shower .Plenty of storage space in both and the bed was so comfortable. The ship was spotless and the elegant quality of the furnishings and lighting truly amazed us. The crossing was so smooth and we had hot sunny weather most of the way. After reading previous reviews that no one spoke English this was a complete load of rubbish. All staff spoke English the daily update was printed in English and the Captain gave updates in English too. After reading reviews there was nothing to do during the day again a load of rubbish there was something to do from 10:00 to 18:00 every day. We joined in pool games quiz afternoons dance lessons art and craft lesson all with English speaking staff and there were many more activities to choose from. The food and quality was some of the best we had eaten on any ship the quality of the Italian hams cheeses bread pizza meats soups salads etc etc were of a really good standard. Every evening we had a different five course evening meal in the restaurant on Deck 3 and during Gala Nights the meal was also excellent.Lots of people did wear elegant outfits for the Gala Nights. We enjoyed the shows on an evening so much variety acrobats dancers opera singers magician illusionist and many more . We would highly recommend the ship and really enjoyed the South America Transatlantic crossing we had so much value for money and would not hesitate to book another cruise with Costa . Read Less
1 Helpful Vote
Sail Date: February 2017
Overall a very good cruise with tending to excellence for me as a single passenger. Boarding was a bit delayed, because of some officials for boarder control hadn’t been in time, but however I was onboard within 35 minutes from official ... Read More
Overall a very good cruise with tending to excellence for me as a single passenger. Boarding was a bit delayed, because of some officials for boarder control hadn’t been in time, but however I was onboard within 35 minutes from official start of boarding. Costa succeeded to get me onboard within 20 min on an earlier cruise elsewhere, but for me the second fast boarding ever anyway. As I didn’t stay in my cabin I don’t know exactly when my luggage arrived, but for sure not more than two hours after my boarding. The ship is a huge one with a capacity of about 3800 passengers. But although the MDR was pretty full most evenings I hadn’t the impression of an overcrowded ship. There are way enough facilities to find a spot for everybody, only that passengers are reserving “their” deckchairs before breakfast with their towels is ongoing, although Costa forbids it expressively. General the service is great, especially in restaurants and bars. How can it be that some people in bars, serving hundreds or thousands guests a day, remember already the second day your name and the drink you had the day before? By the way: be sure that you have a drinking package that suits your needs, otherwise you’ll pay a fortune instead of a moderate price for a package. I got the first seating for dinner, but my request to change to the late seating was honoured the next day. The meals were in most cases delicious Italian kitchen, completed by some local courses. Nearly everything was done between very well prepared and just perfect - just two courses disappointed me personally - on a cruise of three weeks. Generally Costa could do something with the cheese offered with dinner. The cheese itself varied daily and I enjoyed it, but it was every evening “cheese with dried fruit” and dried fruit were three weeks just raisins. Overall I really enjoyed the meals offered and at home I know more restaurants I dislike than those I’d recommend to you. The excursions I did with Costa were as mostly in the industry: well-prepared, all as promised, but without the special touch. I only use ship excursions if there is no alternative locally - with local providers or on my own. As usual ship excursions were much more expensive than locals were. The opportunity to arrange things on my own wasn’t available in the Dominican Republic, Guadeloupe, Tenerife and for single passengers in Barbados. Absolute the best excursion during this cruise I did with an independent operator on Martinique, who is for me personally on a very good second place of all tour guides ever (Christelle from Karambole tours). Indeed Costa cancels tours if there aren’t enough participants, it happened to me twice. Once without any acceptable alternative for me, the second time I was able just to change the language and I got my excursion. The only very cheap offer I booked with Costa was an excursion from Marseille to Avignon on my disembarkation day. Costa generally offers excursions on disembarkation days (sometimes with flight time limits e.g.). My online booking has been accepted and I was happy to fill the gap between arrival in Marseille and my hotel check-in. I went to hospitality service to ask about my luggage tags and they wanted to know the exact excursion times for giving me new tags and as I didn’t know they sent me to the excursion desk. There I met the only arrogant staff member aboard who first did a phone call in Italian language (which I don’t understand), cancelled my ticket and thereafter (!) told me that it is forbidden (!) for me (!!!) to book that excursion. I returned to the excursion desk, wrote down her name and reported her to Costa as such a behaviour can ruin the name of an entire cruise line. I can handle a mistake if a booking is accepted and it turns out to be impossible by some reasons, but arrogance of service staff I just don’t tolerate. Because of her behaviour excursions got the lowest rating of all I gave for this cruise. But for the rest I recognise that she is just one member of a crew of 1500 and not representing all of the Costa Favolosa staff. Entertainment is various, I think everybody can find something suitable. The problem of the many languages spoken onboard is solved by concentrating on music and artistic entertainment. Readings on one topic are done in one lounge a couple times a day, but in always in different languages. Great if you are fit in languages, when I missed something I had the opportunity to listen later in another language. The staff is able to communicate in English and at least one other language - although an Italian vessel the many nationalities of the staff is usually talking to each other generally in English. For every language there is one hostess you can visit daily at scheduled times or during information events. The Favolosa is a six-year-old ship without any notable tear and wear, undergoing works permanently I noticed, but didn’t mean any hinder to me. Thousands of people course a lot of dirt, but when there was anything visible at all it was cleaned up in no time, the house keeping was really very alert, some cleaning was going on all the time. I found one small technical problem in my cabin (from my own job I know these things just happen), called the reception and left my cabin. It was solved within half an hour. I noticed it myself when returning to my cabin, but also had a notice in my letterbox and was contacted by phone with another time excuses for the inconvenience. My cruise was at the very end of the winter season and a large part of the staff was going home one day after I left the Favolosa. But except the one exception mentioned before everybody was extremely friendly, helpful and service orientated, greeting with a smile and nobody seemed to be overworked after months of just working. Overall: I really enjoyed and I’d do it again! Read Less
6 Helpful Votes
Sail Date: December 2016
After deciding on a five day stay in Rome, we chose Costa Deliziosa due to the return route, and time of year. The boarding process was routine, however, the rest of the trip went down hill from there. For the lifeboat drill, we were told ... Read More
After deciding on a five day stay in Rome, we chose Costa Deliziosa due to the return route, and time of year. The boarding process was routine, however, the rest of the trip went down hill from there. For the lifeboat drill, we were told to report to three different locations by three different staff members. After walking around the ship, looking for the right place, we missed almost the entire life boat drill. A female staffer said don't worry about it. The only acceptable part of this cruise was the cabin and steward. He was very accommodating and friendly. The food was beyond terrible, with a main stay of pork. The only meal that was acceptable was breakfast. Limited coffee and tea and payment required for any extras. The food lacked quality, taste, and any form of seasoning. Limited beverages during dinner hours. Most of the shows were terrible, mostly catered to the European passengers, who many were rude and pushy. The ports were mostly mediocre at best, and it appeared that Costa was trying to save money in every manner possible. Anyone desiring to take this cruise ship needs a good session with a psychiatrist. We have taken two other Costa cruises originating in the USA which were acceptable, prior to this one. If there were any ratings listed below one, most of the categories would be listed in the "This must be a joke or a prank" section. We could not wait to get off of the cruise ship. A total waste of time and money. Read Less
44 Helpful Votes
Sail Date: March 2016
Most of the highly critical reviews are unfair. Do your homework - this is an Italian line catering primarily to Europeans. If "foreigners" and hearing other languages upset you then stay home and go to Epcot instead. All crew ... Read More
Most of the highly critical reviews are unfair. Do your homework - this is an Italian line catering primarily to Europeans. If "foreigners" and hearing other languages upset you then stay home and go to Epcot instead. All crew members speak fluent English so that will not be a problem. A great variety of good food available at all meals... but (particularly on long cruses) do not expect fresh seafood or American style steaks. Most excursions were excellent and a good value and impossible to duplicate on your own. Spring for a beverage package - Brindiamo gets you unlimited wine, hard liquor (Johnny Walker Red, but not Black) as well as sparkling water, sodas juices whenever you want it. Service staff were amazingly pleasant and hardworking, as swell as fun. Onboard entertainment was fun...from Opera, to popular music to comedy and magic shows, as well as passenger participation contests like the "Voice of the Sea" competition.. More onboard enrichment activities would have been appreciated. Only one on-board lecturer covered Italian language lessons as well as lectures on history and culture. Overall an excellent value with the understanding that you are not booking (or paying for) a "premium" Read Less
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