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29 Costa Singles Cruise Reviews

The roomservice was exellent. Housekeeping spoke very good English. She took really good care of guests. I was travelling solo, and the whole crew of the ship took really good care of me. The whole crew called me Madame. I dont like ... Read More
The roomservice was exellent. Housekeeping spoke very good English. She took really good care of guests. I was travelling solo, and the whole crew of the ship took really good care of me. The whole crew called me Madame. I dont like shows so much, and luckily the was a place on the ship where 2 gitarists sung songs from the last 30 years. I really enjoyed it, they played like pro's. Food was really great, and all the crew was flexible to my wishes. I had a really good time from I landed on the airport in Barca, and got picked up by Costa. I went on one tour, to Monaco. The guide talked really good English, and was so good explaining the history and odd points about Monaco. The ship was very good organized, the crew was excellent. The best cruise I ever been on. I would do this again. Read Less
Sail Date September 2019
I was really excited to get back and give Costa Deliziosa a proper review. I am not sure which cruise most folks that have had issues with this cruise sailed on though my experience was completely opposite. So yes I have been on about ... Read More
I was really excited to get back and give Costa Deliziosa a proper review. I am not sure which cruise most folks that have had issues with this cruise sailed on though my experience was completely opposite. So yes I have been on about 10 cruises in The U S and one out of Rome. Also I used to work on a ship (Everyone a large vessel is not a boat. It is a ship) years ago. Pre registration was super easy and the port personnel shared that I was one of the first people he encountered that actually read and filled out all of the needed paperwork before reaching the port. Our ship didn’t leave port until 11 p.m. I showed up around 12:30 p.m. Check In was about 5 minutes. I sat down and waited for my group # to be called. It was called about a 1/2hr after I checked in. On this cruise (Keep in mind this may change) your actual stateroom key is not given to you at check in. It is on your bed in an envelope. I did a quick check of my room, said hello to my stateroom host and went exploring the ship. A tip. Walk around the ship if you arrive early and take pictures of the different decks, spaces and areas. Just about everyone else is at the buffet so you will get some amazing unobstructed pictures. After the pictures I went to the buffet. I was pretty surprised due to the bad reviews. The food was good. There is something for everyone. Obviously yes there was pasta though lots of proteins, salads, cheeses, breads, soups, etc. There is free pizza and hamburgers and fries for lunch each day at the buffet. Yes there is an additional charge if you wanted to partake in a special experience of them at night though it is a larger portion and presented in a meal function vs. self serve. My bags were delivered to my room about 2 hours after I boarded. I did receive a drink package with my room though choose to upgrade it to the highest tier. Honestly there was no need for me to do that because the drink I had for the 10 days was included in my initial package. Oh well Update as of February 2019 (This may have changed by time you are reading this). The Samsara regular cabins only get access to the spa area stairs/elevator, spa rooms (Not included are massages and services). You do not get access to The Samsara Resturant anymore and need to make a reservation like everyone else and pay the extra charge. Samsara Suites do get all of the above privileges along with a drink package minus the massages and services. First thing to do is join Costa Club. It takes seconds and is free. Your new club number may not show up online on your reservation if you get the number after you book the reservation though it will be noted and recognized on board. There are quite a bit of perks along with 50% of the specialty restaurants on board along with discounts on certain drinks, shops and spa. A couple I met are loyal members and receive major discounts on their cruises along with upgrades. Shared it was for sure worth it. The buffet was so good I ate lunch and dinner there everyday except for dinner in the dining room on my first night. I did meet a cool cruise mate the first night and build a friendship for the next few days. I travel by myself and it was nice to have company for a few days. He was on a work trip and left after 4 days. Out of the numerous crew members I encountered only one was a bit grumpy. Came to find out he had a newborn at home and had months left on his current contract. This didn’t give him the excuse not to be “on” though it sort of made sense. He did lighten up a bit as the cruise came to a close. So I had an absolute great time on my first 10 day Costa Cruise. I made friends with a few of the crew members. If you do eat at the buffet do read the hours in the daily guide. For some odd reason the hours changed on the 8th night and create some unhappy moments. I shared with the staff that was simply silly and moved on. I opted to take my bags off the ship in Ft Lauderdale. Lined up about 15 minutes before the published times. Was about 15th or so in line. Cleared Customs in 5 minutes. There was a van directly outside the exit hall that took about a dozen of us to the airport. I am getting ready to head out on another cruise on a different line in a few weeks though will have Costa on my mind for some time. Read Less
Sail Date February 2019
chosen purely because of itinerary.Got off to a bad start when pick up bus at Nice Station didn't park where stated. First night on board,air conditioning noise in room was not put right until midnight.Next 2 days,no shower due to ... Read More
chosen purely because of itinerary.Got off to a bad start when pick up bus at Nice Station didn't park where stated. First night on board,air conditioning noise in room was not put right until midnight.Next 2 days,no shower due to thermostat non function producing only boiling hot water.Tried to fix but didn't work,no shower that evening.Next day,put new thermo,didn't work either and again no shower that evening. Was I offered other room,shower elsewhere etc Big NO is the answer despite my protestations.Got no response from reception,cabin management or English rep for Costa.Eventually fixed by reversing the taps.Offered bowl of fruit as compensation and bottle of Prosecco,NO Thanks.Long Queues at reception for two mornings resulting in most giving up due to lack of staff.No lack of staff on trips booking desk though???? One of the last stops we made was Al Fujairah.What a dump of a port,full of shipping for oil tankers,oil storage tanks etc.You really have no choice but to pay to get out and do anything.Must be visited due to cheap berthing costs we be my bet.Will be writing to Costa re compensation.( was offered 150 Euros by Casino,but only because of my extensive spend in the casino) Final port Dubai was docked at 8am,had no choice but to get off as first passenger as my flight home was at 11.55 am,because passport was taken by Dubai immigration with others and I was only able to disembark near to 9am with all my luggage to visit immigration which did not open till 9am then to locate my transit car to airport.All of this was pointed out previous day but no assistance given,nor any help when I was panicking to ensure I wouldn't miss my flights back home and connections.Reception desk on board was one of the most unreceptive both in assistance and in language that I have ever encountered. The buffet restaurant food was OK but like most,served on cold [plates which means when you find a place,your food is cold.Difficulty in getting a hot plate when asked.The coordination of programmes on board interfering with other programmes was hopeless as were the English announcements made over the tanhoy and during events on board where because of lack of the English language were incomprehensible.This company is not one I would recommend to anyone from UK.I had difficulties,yet I speak French fluently,enough German,Italian,Spanish etc to make myself understood.Pity they could not reciprocate.The best English speakers were the Russians and the Philipinos. I rest my case,never and which is why I tore up my 150 euro gift. Read Less
Sail Date December 2018
So a group of 7 girls decided to go on a cruise for one of our friends 40th birthday, only 2/7 people has done a cruise before so it’s an amazing idea on something different to do. We boarded at Barcelona, everything went very smooth, ... Read More
So a group of 7 girls decided to go on a cruise for one of our friends 40th birthday, only 2/7 people has done a cruise before so it’s an amazing idea on something different to do. We boarded at Barcelona, everything went very smooth, the check in staff were helpful and informative, so sat at the bar waiting to be called. After looking at the info the check in desks give we head into our room, collect the cards and walk out. We then go to reception get a drink, go for an explore, then head to the top deck. That’s when it goes slightly downhill, no one knows what to do next, we didn’t know about the entertainment information or the timetable as we were so excited to go exploring we seemed to miss the little pigeonhole right next to the door, I finally understood on the last night. Not Costas fault but it’s not explained very well once onboard the ship. Also being a group on girls on a birthday weekend I think there was a few more drinks flowing than normal. At 6.30 there was a safety demonstration which lasted about 20 odd minutes, then off to dinner for 9.15pm, that was a definite eye opener so very busy, the waiter we had wasn’t at all friendly (although we later found out they can work up to 8 months and that’s without a day off), even I don’t think I could plaster a smile on my face everyday. While dining in the main buffet Michael Jackson started blaring on the loud speaker, then up out of no where all the waiters start jumping about dancing. That was amazing as it comes out of nowhere!! Food was good, although the menu can get confusing as the waiter never did explain that you can order anything and everything if you choose. We all dance the night away and that was a great first night. Next morning with a slight hangovers and an early morning wake up call as someone managed to get locked out of their room and went off with another friend in another cabin, we all shower and up we get for a buffet breakfast. I can see from the choice of breakfast that they do try to cater for different nationalities but the breakfast isn’t great to be honest. I try some pancakes and bacon and that’s it. The coffee also isn’t great as unlike the bars where they have a machine and a milk frother they don’t have in the buffet, so water or orange juice is the way forward, also they don’t have a toaster, and the bread is rock solid. You could kill a bird with it. Off we go to marseille, hmmm next time I won’t bother as there’s not overly a lot to do there, walked around, saw some buildings, forced an alcoholic drink down our neck and back on the boat. lunch at the buffer, again it wasn’t too great, rock hard bread again, some warm focaccia, pasta, and a big lump of beef with potatoes, not great if you’re a vegetarian (I’m not, but 2 of our friends are). Go to dinner at 9.15pm, this time the waiters dance to some latin songs, ver well done again. Then another repeat of the night before, more drinks and dance the night away). The 3rd morning head off to the buffet again, this time no pacncakes, I don’t eat eggs so not a lot to choose from, I grabbed 2 pieces of French bread with cinnamon and some pineapple, that will do. We get off at Savona, 1 MASSIVE tip, other than supermarkets everything else shuts at 1.30 and opens back up at 4.30, unfortunately we have to be back on the ship by 4.30 so we spent an hour walking in a group of 7, with different people trying to find a restaurant just so we can get a pizza, it didn’t go down too well but got there in the end. Back on the ship, more drinks, a lot more passengers so the bar on deck 9 was a complete nightmare, then off we go again. Down to shower, off to the 9.15pm dinner, waited until 10pm to ask the waiter what time will the dancing be on tonight, he tells us there won’t be any, shame, so we all thanked him, 3 went off to bed, 4 of us decided to pop off to the casino. Within half hour our 50€ was spent and off to the bar we go. A few more drinks down our necks an the conversation turned to the bar staff. When we took 5 minutes out of our busy lives to see the amount they work, the stuff they have to put up with, and the hours they work on a daily basis, I’m so grateful for my life. The amount of time they’re away from home, they don’t see their families for months and months at a time. While we go on holiday they’re there at our beck and call when we want a drink or service. So thank you Henry and Danny for that night. So last morning just before we go to Barcelona, we set our alarms to make the restaurant breakfast. I do wish I’d gone there before but to be there by 9 is a bit of a deal breaker, unfortunately again we had a not so friendly waiter and had to be called about 3 times before he would come over to serve, at least it was nice. Back to the room to get our stuff as we had to be out by 10. We decided to go back to deck 9, as we started off from there a few more Prosecco to finish up the holiday, and off we go to the shops, pay our bill at the desk and get ready to leave. As they bleep mine and my roommates cats and unfamiliar buzz goes off, we’re not allowed to leave but everyone else disembarked, so back off to the desk to sort the cards out. Cards done and out we go. The 2 of us are last to pick up our luggage go through everything and my friend realizes she’s had some money stolen from her case. Do not leave any money in your case. There’s signs around saying the same so I don’t know what was going through her mind at that time when she left the case outside the door the night before. You HAVE to leave your cases outside of the room the night before for them to collect it. They advise to leave the cases the night before by 12 midnight and no later than 1am, but I witnessed them not coming until 3.30 am. Do not leave anything valuable at all. There’s always people workers and non workers wandering the hallways so could have been anyone. I also had stuff taken but luckily not money. Anyway other than the little hiccup at the end it all went well. I also missed the last day lunch as I was too busy booking my next cruise onboard. This time as a family, so hopefully the next one will be a little less partying and a little less hangovers. On the last note, be aware that if you suffer from rocking on land, It’s been 48 hours and I still don’t feel great and I’m still rocking and swaying. Maybe I was a little hasty in booking the next one but I’m sure I’ll be over it then. Read Less
Sail Date October 2018
Greatly recommend to those who are keen to go for a cruise managed by a poor management who always put on an "unhappy" face on all their cruise with no proper instructions given and when questions were raised by their guest to ... Read More
Greatly recommend to those who are keen to go for a cruise managed by a poor management who always put on an "unhappy" face on all their cruise with no proper instructions given and when questions were raised by their guest to their crew, the standard reply was "I don't know, please check with another crew.". Also if you do not wish that the crew to enter your cabins, do remember to put the "Do Not Disturb" sign at your door as our room was entered multiple times for no particular reasons even though we didn't call for housekeeping and we realised that our laptop had been touched ( as we left room for a short time to attend their concert, we left our laptop open and when we were back, it was closed and the whole room was pitch dark - even side table lights were offed. ) When asked to the information counter, they said we didn't put "DTD" thus the crews can enter and leave anytime they like. Toilets were filled with moulds at bathing area, beds were stained with black stains even after a housekeeping session done.. Smoke can be smelt along the corridor of the cabins, insufficient kettles available as well. The adapter given by the crew had sparks coming out from it when it was plucked it and when asked for an exchange, the crew said that they ran out of it. Long queues during meal times and there was no one controlling the crowd nor guiding the passengers. Ice cream stall only open for 1 meal throughout the 5 days of cruise. Speciality restaurant does not offer all indicated food items and we were not told before we sat down for our meal. Waste of money. There is 3 eating area for the passengers, however, only 2 is available as 1 is converted to "FOR SUITE" passengers only. We purchased the non-alcoholic beverage package but the crew would keep on telling us that the non-alcoholic drinks are not included and we had to pay extra (don't buy package as they don't honour it). No proper lightings near the swimming pool where some kids are found running in dark as well which is very dangerous. Entertainment were the same for the 5 days. Poor management on disembarkation and embarkation as well as no proper direction nor instructions given, announcement system is also not clear. Overall, its a waste of money and time, both my partner and I are very displeased with the service provided, management control, experience, condition of the cabin and the embarkation and disembarkation process. This is not our first time cruising on a cruise liner but it will be the first time and LAST TIME cruising with COSTA VICTORIA. Read Less
Sail Date December 2017
'Costa Luminosa' is a classic cruise liner, 8 years old, with a more traditional form, compared to newer ships. Interiors appeared to me like some sort of 'Art Deco', with lots of colorful illumination and warm colors. ... Read More
'Costa Luminosa' is a classic cruise liner, 8 years old, with a more traditional form, compared to newer ships. Interiors appeared to me like some sort of 'Art Deco', with lots of colorful illumination and warm colors. There were always lots of free sun loungers on the spacious sun decks, and the ship did never appear crowded. Everybody on board was friendly, caring and attentive. After arriving at about 11:30am, it took me nearly 3 hours from the port gate through the entire embarkation process to my stateroom, long waiting times again and again, but I was repeatedly addressed in German language. The staff and crew was always doing a good job in talking to their guests in each their languages. The security drill took less than 30 minutes and was held in Italian and English languages; movies with other languages were available on the TV in the stateroom the entire cruise. I found some clocks going wrong on board, and generally, light wear and tear. Since I am a buffet type of passenger, and I generally try to avoid long sessions in the main dining rooms, I did not visit the main dining room. In the evenings, the 'Ristorante Andromeda' was open from 07:30pm to 09:00pm usually, a very limited time for a buffet restaurant, not so Italian like, and there were queues sometimes, since the buffets are arranged on long bars with a narrow alley, not allowing guests to jump. Plastic table ware was used, but the offered food was among the best things on the cruise, although two typical Italian foods like pizza and ice cream were not included in the cruise fare. Choice of food was very good with a big variety, not just pasta, but also different kinds of fish and meat, even the best possible Bratwurst, always very freshly prepared opposite to the buffets, and very delicious small desserts from the patisserie. The spoons and forks at the buffet had greasy handles sometimes, and food was partially the same for lunch and dinner or dessert and 'La Merenda' on some days. Not so bad, since it tasted always very good. I had the 'Pranzo & Cena' beverage package, since only different beverages for breakfast and tea time were included in the cruise fare. Usually, only one side of the restaurant with each 2 different buffets was used in the evenings, thus there was always more free seating on the other side of the restaurant. At rush times, the restaurant was full, and it was hard for me to find free seating. 'Costa Crociere' offers some very few beverage 'Vending Machines' in the 'Ristorante Andromeda'. The guest can insert the 'Carta Costa' and choose between 6 different refreshment drinks. The given price on the monitor will then either be added to the board account, or was already paid with a beverage package. I tasted cool water instead of the expected lemonade, and was also astonished about the amount that came out of the machine, it filled the plastic cup only half, an estimated of 150ml. The guest can also get beverages at the end of every buffet line in the 'Ristorante Andromeda' at lunch and dinner, manually served by always very friendly staff, a full plastic cup with 250ml to 300ml out of cans or bottles. The 'Carta Costa' must be shown or handed over to the staff for paying therefore, any purchased beverage package is noted with its code on the card. Tap water is free, available from dispensers in the 'Ristorante Andromeda'. The 'Samsara Spa' crew was always very busy with promoting their offers, paper ads were delivered to the stateroom and handed out to guests near the gangway when returning from excursions. Hand disinfection was available at every buffet, but was not taken very seriously by most guests on this cruise. The entertainment program offered something for everyone, every day, with live music sometimes. Entertainment was as multilingual as the entire cruise, a charming Babylonian language jumble. I had purchased the Internet M package with a bandwidth for the entire cruise, and the internet speed was good on board. Excursions; I only booked a transfer from Katakolon to Olympia, the fare was ok, the bus on time, the journey times shorter than announced, but the stay of only 2 hours was too short for an interested visitor like me. Generally, short stays of the ship in the harbors with only one single full day stay at Mykonos. As on most ships, orientation support lacked on 'Costa Luminosa' as well. No port and starboard signs, and no stateroom direction signs in the staircase halls. I learnt after dinner on the last evening of the cruise about the departure procedure for the next morning, about only 3 hours before I had to put my baggage in front of the stateroom door at midnight. Staff at the 'Hospitality Service Desk' was very friendly and gave me an earlier disembarkation slot, since my assigned time was way too late for catching my flight. Disembarkation then proceeded very quickly the next morning. On-board accounting was correct. Thank you 'Costa Crociere' for a wonderful cruise with so good food, charming multilingualism and your warm Italian hospitality on bella 'Costa Luminosa'! Read Less
Sail Date September 2017
I have traveled to many places all across the world, but this vacation was my absolute best yet! The Costa Diadema is a huge(really, really Huge) ship with things to do for people in every age. From going to the Daily show att 9.30 PM to ... Read More
I have traveled to many places all across the world, but this vacation was my absolute best yet! The Costa Diadema is a huge(really, really Huge) ship with things to do for people in every age. From going to the Daily show att 9.30 PM to playing bingo, there's something for everybody on this ship! The staff on the costa Diadema is well trained and always put you first. The service is outstanding. We ate dinner in the Fiorentino Restaurant and the food there was amazing! There is a new menu every day where you can choose four different courses. You have the same table and server every night which gives you a "luxurious" feeling. At all the ports you could chose from going on an excursion(which comes with an extra cost) or just take the shuttle bus to the city you where in. We went on several excursions and att all of them there was a professional tour Guide who told us about our different destinations. The cabin was spacious and very clean. You could choose from getting your room cleaned once or twice a day, and during the morning or the evening. Great experience and would love to go again. Read Less
Sail Date June 2017
6 ports in 10 days plus a rare opportunity to go to an Arab country. The itinerary was fantastic and the ports themselves met my expectations. As for the ship, well, that also met my rather low expectations. I had cruised once when I ... Read More
6 ports in 10 days plus a rare opportunity to go to an Arab country. The itinerary was fantastic and the ports themselves met my expectations. As for the ship, well, that also met my rather low expectations. I had cruised once when I was much younger and didn't really enjoy the experience of being trapped on a boat with people with questionable hygiene and d-list entertainers (hey, I've lived in some of the world's greatest cities and I have standards!). The hygiene and manners of my fellow cruise goers was still suspect (yes, let's ignore the don't put your dirty water bottles near the water dispenser signs) and the entertainment wasn't even third rate. The bar staff was quite nice but the hospitality staff, well, wasn't, particularly the Russian speaking one. On the last day when we were getting our passports back, she kept insisting a passport was mine when it wasn't (honey, that woman in the passport is thin and white and 70 years old and let's just say I'm neither white, nor 70 nor even thin). Took 4 excursions. The day in Provence was nice, although I would have preferred to have had time for lunch on my own dime rather than the awful sandwiches. The tour guide was quite professional and competent although she spent too much time talking about Van Goh. Marrakech was excellent and the guy made sure we were all safe. Cadiz was godawful. Some Dutch Jorah Mormont look alike was disorganized, had us drinking alcohol at 9:30am, and told way too many awful jokes. After that excursion, I didn't really want another one but they wouldn't let me cancel, so I was stuck with some failed kindergarten teacher in Valencia. Really, a bridge? Are we 4? The good news is, you can avoid all the bad stuff. There's plenty of time offshore so you can avoid your fellow passengers. With the exception of Casablanca, You don't have to do an excursion to get around the city. When you focus on what you really came for, the ports, it really is a great trip. Read Less
Sail Date April 2017
The ship is of course not new. We booked on April/2017 (two adults and a child) a balcony cabin. The check in was very smooth since we embark from Malta and very few people embark from there. The total price was very cheap and we sailed 3 ... Read More
The ship is of course not new. We booked on April/2017 (two adults and a child) a balcony cabin. The check in was very smooth since we embark from Malta and very few people embark from there. The total price was very cheap and we sailed 3 years ago with Costa Mediterranea and we liked it. But Costa Cruises have changed everything since then. There is no free coffee 24hrs only in the morning and one hour in the afternoon. Other hours you have to pay. No free sunday anymore for the kid. Again you have to pay each scoop. No free pizza (are you serious? we are in an italian ship). The breakfast was awful. No eggs on the eleven floor only on the 3rd floor which you had to wait for a table. The cabin was ok but nothing else. It was overcrawded and you had to wait for the buffet and then if you are lucky you could find a table to sit. No smoking to the casino and service at the bars was awful. We are really dissapointed with Costa. I even mentioned it to a ship manager and his answer was: "Well you pay less than other cruise ships you must expect less" Yeah sure I paid less but with all extras (coffee, pizza, ice-cream, not finding a table, not good entertainment etc) at the end of the cruise it cost us more. So trust me Costa Cruises is out of our list from now on. We cruised with MSC and Carnival until now and Carnival Vista was the best cruise. We almost cry when our cruise was over. Read Less
Sail Date April 2017
Our embarkation was in Guadeloupe which does not give you many options from Canada. But learning that it is a French island flights from Montreal are direct and worth going. Costa did not offer transfers from airport to ship but a taxi ... Read More
Our embarkation was in Guadeloupe which does not give you many options from Canada. But learning that it is a French island flights from Montreal are direct and worth going. Costa did not offer transfers from airport to ship but a taxi ride was 20. Euro and if you can share it's a good deal. I did not explore Guadeloupe as much as I wished, perhaps next time, the taxi ride from the airport to the ship was easy and I was able to connect to others going my way to share a ride. Embarkation was smooth enough although we had to wait because they would not let us on until 3:00 pm so we waited an hour or so. Cabin 2437 was clean and welcoming. My luggage came shortly after but in time to change for supper. Dining Service was excellent and food was good. I had the late seating which ended up being too late so I switched to first and that worked out better. The self service buffet was plentiful and gave a good variety if you didn't chose to go to the dinning rooms. The guests were mixed with some young families to middle and older couples but many singles on board as well. A very good mix along with many nationalities which is nice to encounter. This was my first re positioning and I am hooked I will definitely do it again. Perhaps it had to do with the weather being just perfect every day, calm and sunny, or the group of friends I met on board as a single woman I felt it was just what the doctor ordered. With Costa you have the ability to embark in different locations as was the case on this ship. I look forward to my next transatlantic. I do recommend the "piu gusto" beverage package if you like your cappuccino in the morning and expresso after lunch and a few cocktails during the day and evening. The freedom of not having to sign every time you want something to drink will be enough without the anticipation of that dreaded final bill. At the end of a cruise it is the service that makes your cruise. I can definitely say the staff was fantastic, the bartenders made my day, everyday with a never ending smile and greeting. Read Less
Sail Date April 2017
Overall a very good cruise with tending to excellence for me as a single passenger. Boarding was a bit delayed, because of some officials for boarder control hadn’t been in time, but however I was onboard within 35 minutes from official ... Read More
Overall a very good cruise with tending to excellence for me as a single passenger. Boarding was a bit delayed, because of some officials for boarder control hadn’t been in time, but however I was onboard within 35 minutes from official start of boarding. Costa succeeded to get me onboard within 20 min on an earlier cruise elsewhere, but for me the second fast boarding ever anyway. As I didn’t stay in my cabin I don’t know exactly when my luggage arrived, but for sure not more than two hours after my boarding. The ship is a huge one with a capacity of about 3800 passengers. But although the MDR was pretty full most evenings I hadn’t the impression of an overcrowded ship. There are way enough facilities to find a spot for everybody, only that passengers are reserving “their” deckchairs before breakfast with their towels is ongoing, although Costa forbids it expressively. General the service is great, especially in restaurants and bars. How can it be that some people in bars, serving hundreds or thousands guests a day, remember already the second day your name and the drink you had the day before? By the way: be sure that you have a drinking package that suits your needs, otherwise you’ll pay a fortune instead of a moderate price for a package. I got the first seating for dinner, but my request to change to the late seating was honoured the next day. The meals were in most cases delicious Italian kitchen, completed by some local courses. Nearly everything was done between very well prepared and just perfect - just two courses disappointed me personally - on a cruise of three weeks. Generally Costa could do something with the cheese offered with dinner. The cheese itself varied daily and I enjoyed it, but it was every evening “cheese with dried fruit” and dried fruit were three weeks just raisins. Overall I really enjoyed the meals offered and at home I know more restaurants I dislike than those I’d recommend to you. The excursions I did with Costa were as mostly in the industry: well-prepared, all as promised, but without the special touch. I only use ship excursions if there is no alternative locally - with local providers or on my own. As usual ship excursions were much more expensive than locals were. The opportunity to arrange things on my own wasn’t available in the Dominican Republic, Guadeloupe, Tenerife and for single passengers in Barbados. Absolute the best excursion during this cruise I did with an independent operator on Martinique, who is for me personally on a very good second place of all tour guides ever (Christelle from Karambole tours). Indeed Costa cancels tours if there aren’t enough participants, it happened to me twice. Once without any acceptable alternative for me, the second time I was able just to change the language and I got my excursion. The only very cheap offer I booked with Costa was an excursion from Marseille to Avignon on my disembarkation day. Costa generally offers excursions on disembarkation days (sometimes with flight time limits e.g.). My online booking has been accepted and I was happy to fill the gap between arrival in Marseille and my hotel check-in. I went to hospitality service to ask about my luggage tags and they wanted to know the exact excursion times for giving me new tags and as I didn’t know they sent me to the excursion desk. There I met the only arrogant staff member aboard who first did a phone call in Italian language (which I don’t understand), cancelled my ticket and thereafter (!) told me that it is forbidden (!) for me (!!!) to book that excursion. I returned to the excursion desk, wrote down her name and reported her to Costa as such a behaviour can ruin the name of an entire cruise line. I can handle a mistake if a booking is accepted and it turns out to be impossible by some reasons, but arrogance of service staff I just don’t tolerate. Because of her behaviour excursions got the lowest rating of all I gave for this cruise. But for the rest I recognise that she is just one member of a crew of 1500 and not representing all of the Costa Favolosa staff. Entertainment is various, I think everybody can find something suitable. The problem of the many languages spoken onboard is solved by concentrating on music and artistic entertainment. Readings on one topic are done in one lounge a couple times a day, but in always in different languages. Great if you are fit in languages, when I missed something I had the opportunity to listen later in another language. The staff is able to communicate in English and at least one other language - although an Italian vessel the many nationalities of the staff is usually talking to each other generally in English. For every language there is one hostess you can visit daily at scheduled times or during information events. The Favolosa is a six-year-old ship without any notable tear and wear, undergoing works permanently I noticed, but didn’t mean any hinder to me. Thousands of people course a lot of dirt, but when there was anything visible at all it was cleaned up in no time, the house keeping was really very alert, some cleaning was going on all the time. I found one small technical problem in my cabin (from my own job I know these things just happen), called the reception and left my cabin. It was solved within half an hour. I noticed it myself when returning to my cabin, but also had a notice in my letterbox and was contacted by phone with another time excuses for the inconvenience. My cruise was at the very end of the winter season and a large part of the staff was going home one day after I left the Favolosa. But except the one exception mentioned before everybody was extremely friendly, helpful and service orientated, greeting with a smile and nobody seemed to be overworked after months of just working. Overall: I really enjoyed and I’d do it again! Read Less
Sail Date March 2017
We are from the UK and after previous cruises on Princess Royal Carribean NCL Carnival we were worried about the sailing we had booked on the Costa Facinosa from previous reviews we had read we got a great deal for £399 each in an ... Read More
We are from the UK and after previous cruises on Princess Royal Carribean NCL Carnival we were worried about the sailing we had booked on the Costa Facinosa from previous reviews we had read we got a great deal for £399 each in an inside cabin for the South America Transatlantic cruise back to Europe . We had no need to worry at all the ship was one of the best we have sailed on she is pure elegance and the inside cabin was the largest we had stayed in and the bathroom was huge with a large shower .Plenty of storage space in both and the bed was so comfortable. The ship was spotless and the elegant quality of the furnishings and lighting truly amazed us. The crossing was so smooth and we had hot sunny weather most of the way. After reading previous reviews that no one spoke English this was a complete load of rubbish. All staff spoke English the daily update was printed in English and the Captain gave updates in English too. After reading reviews there was nothing to do during the day again a load of rubbish there was something to do from 10:00 to 18:00 every day. We joined in pool games quiz afternoons dance lessons art and craft lesson all with English speaking staff and there were many more activities to choose from. The food and quality was some of the best we had eaten on any ship the quality of the Italian hams cheeses bread pizza meats soups salads etc etc were of a really good standard. Every evening we had a different five course evening meal in the restaurant on Deck 3 and during Gala Nights the meal was also excellent.Lots of people did wear elegant outfits for the Gala Nights. We enjoyed the shows on an evening so much variety acrobats dancers opera singers magician illusionist and many more . We would highly recommend the ship and really enjoyed the South America Transatlantic crossing we had so much value for money and would not hesitate to book another cruise with Costa . Read Less
Sail Date March 2017
Overall a very good cruise with tending to excellence for me as a single passenger. Boarding was a bit delayed, because of some officials for boarder control hadn’t been in time, but however I was onboard within 35 minutes from official ... Read More
Overall a very good cruise with tending to excellence for me as a single passenger. Boarding was a bit delayed, because of some officials for boarder control hadn’t been in time, but however I was onboard within 35 minutes from official start of boarding. Costa succeeded to get me onboard within 20 min on an earlier cruise elsewhere, but for me the second fast boarding ever anyway. As I didn’t stay in my cabin I don’t know exactly when my luggage arrived, but for sure not more than two hours after my boarding. The ship is a huge one with a capacity of about 3800 passengers. But although the MDR was pretty full most evenings I hadn’t the impression of an overcrowded ship. There are way enough facilities to find a spot for everybody, only that passengers are reserving “their” deckchairs before breakfast with their towels is ongoing, although Costa forbids it expressively. General the service is great, especially in restaurants and bars. How can it be that some people in bars, serving hundreds or thousands guests a day, remember already the second day your name and the drink you had the day before? By the way: be sure that you have a drinking package that suits your needs, otherwise you’ll pay a fortune instead of a moderate price for a package. I got the first seating for dinner, but my request to change to the late seating was honoured the next day. The meals were in most cases delicious Italian kitchen, completed by some local courses. Nearly everything was done between very well prepared and just perfect - just two courses disappointed me personally - on a cruise of three weeks. Generally Costa could do something with the cheese offered with dinner. The cheese itself varied daily and I enjoyed it, but it was every evening “cheese with dried fruit” and dried fruit were three weeks just raisins. Overall I really enjoyed the meals offered and at home I know more restaurants I dislike than those I’d recommend to you. The excursions I did with Costa were as mostly in the industry: well-prepared, all as promised, but without the special touch. I only use ship excursions if there is no alternative locally - with local providers or on my own. As usual ship excursions were much more expensive than locals were. The opportunity to arrange things on my own wasn’t available in the Dominican Republic, Guadeloupe, Tenerife and for single passengers in Barbados. Absolute the best excursion during this cruise I did with an independent operator on Martinique, who is for me personally on a very good second place of all tour guides ever (Christelle from Karambole tours). Indeed Costa cancels tours if there aren’t enough participants, it happened to me twice. Once without any acceptable alternative for me, the second time I was able just to change the language and I got my excursion. The only very cheap offer I booked with Costa was an excursion from Marseille to Avignon on my disembarkation day. Costa generally offers excursions on disembarkation days (sometimes with flight time limits e.g.). My online booking has been accepted and I was happy to fill the gap between arrival in Marseille and my hotel check-in. I went to hospitality service to ask about my luggage tags and they wanted to know the exact excursion times for giving me new tags and as I didn’t know they sent me to the excursion desk. There I met the only arrogant staff member aboard who first did a phone call in Italian language (which I don’t understand), cancelled my ticket and thereafter (!) told me that it is forbidden (!) for me (!!!) to book that excursion. I returned to the excursion desk, wrote down her name and reported her to Costa as such a behaviour can ruin the name of an entire cruise line. I can handle a mistake if a booking is accepted and it turns out to be impossible by some reasons, but arrogance of service staff I just don’t tolerate. Because of her behaviour excursions got the lowest rating of all I gave for this cruise. But for the rest I recognise that she is just one member of a crew of 1500 and not representing all of the Costa Favolosa staff. Entertainment is various, I think everybody can find something suitable. The problem of the many languages spoken onboard is solved by concentrating on music and artistic entertainment. Readings on one topic are done in one lounge a couple times a day, but in always in different languages. Great if you are fit in languages, when I missed something I had the opportunity to listen later in another language. The staff is able to communicate in English and at least one other language - although an Italian vessel the many nationalities of the staff is usually talking to each other generally in English. For every language there is one hostess you can visit daily at scheduled times or during information events. The Favolosa is a six-year-old ship without any notable tear and wear, undergoing works permanently I noticed, but didn’t mean any hinder to me. Thousands of people course a lot of dirt, but when there was anything visible at all it was cleaned up in no time, the house keeping was really very alert, some cleaning was going on all the time. I found one small technical problem in my cabin (from my own job I know these things just happen), called the reception and left my cabin. It was solved within half an hour. I noticed it myself when returning to my cabin, but also had a notice in my letterbox and was contacted by phone with another time excuses for the inconvenience. My cruise was at the very end of the winter season and a large part of the staff was going home one day after I left the Favolosa. But except the one exception mentioned before everybody was extremely friendly, helpful and service orientated, greeting with a smile and nobody seemed to be overworked after months of just working. Overall: I really enjoyed and I’d do it again! Read Less
Sail Date February 2017
I choose this cruise for the visit to Naples. I was disappointed with the food. too me the buffet was very blan and the dinners where not anything special. If the cooking was Italian at it´s best then I would query this. The ... Read More
I choose this cruise for the visit to Naples. I was disappointed with the food. too me the buffet was very blan and the dinners where not anything special. If the cooking was Italian at it´s best then I would query this. The organization was lacking on the cruise. The cabin was very reasonable. I thought that the decore of the Ship was very over powering and heavy making you feel very enclosed. The entertainment staff seamed to support firstly the Italians, the French ! I thought that the entertainment was very average. The tours were good. ONE WORD OF WARNING CHECK ALL THE AMOUNTS THAT WILL BE TAKEN FROM YOUR CREDIT CARD! Many mistakes were made with my account and I have not received a detailed invoice. Bcareful when booking tours and make sure that the correct ones are booked and charged I would thing again before I used Costa Cruises. Read Less
Sail Date February 2017
This was my first ever Costa cruise so I had no idea what to expect. The check-in went smoothly on my arrival in Barcelona with my bags taken, given a boarding card and told to await for boarding on the first floor at my allotted time. ... Read More
This was my first ever Costa cruise so I had no idea what to expect. The check-in went smoothly on my arrival in Barcelona with my bags taken, given a boarding card and told to await for boarding on the first floor at my allotted time. I was two hours early and sat in the cafe (nice) and had some lunch. I started to join the queue for boarding and found that I was meant to have checked in (again) at the desk on the first floor and have my health declaration checked. Why do a check in twice? There were lots of people behind me and the same thing happened to them and we had to leave one queue and join another and return to the original queue. Chaos! The Diadema is a beautiful ship and looks amazing as you walk around. I was aboard for a week and think there were areas I still haven't seen. She is massive! The food really lets the ship down. The buffet at lunchtime and evening on the 10th deck is horrible with inedible food, dirty tables and not enough staff. If you have a restaurant on your card (I was Coruna Blu) then have your evening meal there. It was open dining so I could go there at any time. Best time is immediately after 7pm as many of the other passengers seem to opt for eating later in the evening. I never found more than 5 people waiting in front of me to get entrance in to the restaurant. The food was usually cold when delivered to the table but there was no point complaining as the staff were so rushed off their feet. I spent an extra 10 Euros on a beef steak on my final night and it was superb. Breakfast in the Fiorentina restaurant was nice if you just want an alternative to the buffet, but don't expect the hot food to be hot. They have an English breakfast but it was cold every morning. I had breakfast delivered to my cabin on 3 mornings and it was fine. You pay 5 Euros for the privilege but better than sitting in the dining rooms in the midst of breakfast chaos. The highlight of my trip was a meal in the Teppanyaki restaurant where the staff, food and overall atmosphere was exceptional. It was wonderful and I should have booked it every night! If you make the reservation on the Costa website, it doesn't automatically make it with the ship as I found out to my cost. I turned up to find that there was no reservation in my name. Fortunately, I got a table. The internet is expensive but very reliable. It worked out at about 120 Euros for heavy usage for 7 days. I did several excursions and they were all very good. The trip to Rome was horrible as the seats on the coach were that close together, I couldn't even sit properly in the seat. I am only 6'1" and it shouldn't be that bad. We had a 90 minute journey and it was horrible. I wasn't the only passenger to feel the issue with the seats but there was nothing that could be done to sort out the problem. It is definitely worthwhile getting the drink package from the outset as it will save you a fortune if you have a couple of glasses of wine, unlimited soft drinks/coffee/tea and the odd cocktail at night. Always a good buy is the laundry service which was on offer at 20 Euros for 24 items. It was done overnight and appeared the following day beautifully cleaned and pressed. Check you final invoice as mine had several mistakes. They were fixed by the hospitality team without any problems. I thought the entertainment was very good. The bands playing in the bar was exceptional and the couple doing acrobatics were fantastic. A great atmosphere in all the bars and very attentively looked after by bar staff. Read Less
Sail Date January 2017
myself 67yrs and my son in law 57 with his father 88 were recommended a Costa med cruise on the flagship Diadema from the start it was obviously not the cruise we were expecting I have done cruises before so had some idea how things go. ... Read More
myself 67yrs and my son in law 57 with his father 88 were recommended a Costa med cruise on the flagship Diadema from the start it was obviously not the cruise we were expecting I have done cruises before so had some idea how things go. The cabin was OK comfy.. but very noisy door locks,we found the staff [some] moody and stroppy having at one time witness a full blown argument between barman and barmaid in front of the customers,drinks were expensive and if you had dinner in the restaurant the food was small portions and pretentious with waiting time up to one and a half hours and you were lucky if your waiter had a smile on his face,even water was charged . If you chose the buffet,this would involve a lot of standing, and pushing in by the predominately Italian tourist then there would be a fight to find a seat,I was suffering with my back at the time so had to use a walking stick I decided to sit at a disabled table for comfort [the table was empty]although the table was not required I was asked to leave as I hadn't registered with the ship as disabled . English was the 5th language on board so TV didn't really cater to our needs I could go on with problems I had, getting my curtain fixed the childish entertainment [if you could find a seat]being charged at every opportunity, forced tipping having no choice in the matter the look on the waiters face when I dared to ask for a extra egg with my b/fast [the worst full English I have ever had]the list goes on . What I need to say is the cruise is what it is and a younger person would have probably managed a lot better ,the tourist were predominantly Italian,next French,Spanish and German in hindsight we should have been advised better as to the type of cruise most suitable for three elderly Englishman all I would say is look carefully at reviews first. Read Less
Sail Date November 2016
Did the first 30 day leg of this cruise Savona to LA. Very poor communication on all aspects prior to cruise. Advertised drink packages confusing and mistranslated from Italian to English. In addition upon boarding discovered all ... Read More
Did the first 30 day leg of this cruise Savona to LA. Very poor communication on all aspects prior to cruise. Advertised drink packages confusing and mistranslated from Italian to English. In addition upon boarding discovered all wine, beer and water was free at lunch and dinner, nice surprise if you had already bought a drinks package. Boarding was shambolic, poor directions at port, no indication of where to go or where to deposit luggage. Once on board directed to level 9 for lunch but no indication that cabin was ready, only found out hours later from conversation with other guests after hanging around the buffet for ages. No option for dinner other than the 6pm (too early) or 8.30pm (too late) sittings, or pay for a pizza or burger on level 9. Suffered minor cold and sniffles, (which ran rampant around the ship) but forgot to pack any aspirin. None available on board unless you pay 62 Euros to consult the doctor, most expensive aspirin ever. By the way you could buy condoms, so no headaches please. Library cramped and books difficult to access, internet exorbitantly expensive, 99 Euro for 3GB, my home satellite package is 60GB for about 30Euro, so that is quite a mark up. Food average, and repetitive, cabins reasonable (had a balcony on level 8), evening shows fair to poor. On board crew helpful and trying, problem seems to be management incompetence and general penny pinching. No English language news except CCTV (China) and Korean TV. No CNN or BBC, yet multiple Italian,German, Spanish stations. Did have CNN and BBC for first day or so them mysteriously disappeared. Official line is technical problems but suspect it is about the Dollars Read Less
Sail Date September 2016
it suited the destinations to Santorini BARI, mykonos , dubrovnick curfu..i really enjoyed the entertainment, the dancing troupe from HUNGARY were fantastic, the pool dancing and entertainment was great. daily buffet was only 7/10 as it ... Read More
it suited the destinations to Santorini BARI, mykonos , dubrovnick curfu..i really enjoyed the entertainment, the dancing troupe from HUNGARY were fantastic, the pool dancing and entertainment was great. daily buffet was only 7/10 as it was difficult to find to sit. i preferred the food on the Norwegian epic as there was more choice.the cabin was great . but you have to pay for the shuttle where free on my last cruise. this cuise is mostly ITALIAN people who are lovely but i cant speak italian and i will say it is not for those who travel solo. i was lucky to find an English couple to chat to but is is not geared up for singles i love the music on board and the dancing. boarding the ship at the beginning of the trip was chaotic and slow. it would have been nice to have water ,tea or coffee while you wait for nearly 1 hour for your number to be called. Read Less
Sail Date June 2016
I preferred to try an European Line after have done many cruises with British and American Lines. I specially liked the food. The cabin was excellent as well as the cabin service. Entertainment and features of the ship very enjoyable. ... Read More
I preferred to try an European Line after have done many cruises with British and American Lines. I specially liked the food. The cabin was excellent as well as the cabin service. Entertainment and features of the ship very enjoyable. What really stood out for me and made my holiday very special was the Hungarian Latin Dance Group. They were four outstanding professionals and kind human beings. The two bands playing in the Grand Piazza were superb. I would like to do another cruise with Costa mainly because of them and the Entertainment Team, formed by Italian, Spanish and Brazilian nationals. Nothing was too much trouble for them. The one disappointment was Ingrid, the Hotel Officer. My wallet was stolen in the Port of Savona just before starting the Cruise. She just was not interested in my problem and frustration. With the help of my son from Britain I could get money sent to the next Port: Barcelona. Read Less
Sail Date May 2016
Having cruised on Princess, Holland America, Oceania etc. Lots of disappointments with services of Costa Deliziosa. Strike 1 - the boarding procedure was hurry up and wait in line. Costa there are more efficient ways to embark ... Read More
Having cruised on Princess, Holland America, Oceania etc. Lots of disappointments with services of Costa Deliziosa. Strike 1 - the boarding procedure was hurry up and wait in line. Costa there are more efficient ways to embark passengers on a ship. Strike 2 - entered our stateroom, king bed...when 2 beds were requested upon reservation. It took 4 hours to separate the beds as they did not have available twin sheet bedding. Strike 3 - 1st - 2 minutes in the stateroom my travelling companion stepped on a hard object, which turned out to be a "cherry pit" . Strike 4 - no toiletries in the bathroom, except for a bar of soap, this is the standard of Motel 8. Strike 4- we prepaid the "all inclusive beverage package" only to be disappointed to find out it was not "all inclusive" . Again only to find out there were certain drinks on the bar menu, if the drink name was marked with an (*) this drink was not included. We paid for an "All inclusive" drink plan $240 USD per person. This is totally false advertising. Strike 5 - they appointed us the late dining sitting for 9:30pm Dining room, doors did not open until 9:45pm - strike 6 - the first evening dinner, we placed are stateroom cards on the table, ordered a glass of wine, then told we would have to pay for the wine. I explained we prepaid the beverage package. Waiter said no we did not. Strike 7 - I had notified ahead of time my travelling companion has a dietary need and a special menu was to be given. Nobody new nothing of it. Dinner was a fiasco. Strike 8 - dining staff- not friendly or engaging. Strike 9 - the lengthy time that passed between the meal courses and now yawning. By the time you left the dining room it was midnight. Going to bed on a full stomach does not work. Strike 10 - Bar Staff EVERY WHERE totally ignored you and no ability to be friendly or engaging. Its was like they are all having a bad day. At 1:00am , I finally had enough of this bad service, went to the customer service desk and asked to speak with a supervisor in private. This experience is sooo below standard. It was my friends first time being on a cruise and I was totally embarrassed at the sub standard treatment. The ship is Italian and caters to the European market. I new ahead of time European cruising is very different to the North America cruise market. The buffet was extremely limited, same food items "every" day. Breakfast was a disappointment cheese, cold cuts, pasties, buns, yogurt and a limited variety of fruit. ( no eggs & toast) Buffet was always TOO Busy! Dining room did have great meals. The meal serving was just way to much of event for lunch & dinner. Pools were over crowded not a lounger to be had in most cases, you had to search the different sun levels of the ship and there were many ...just to get away from the noise to find a lounger. The pool activities and music extremely LOUD! It was not relaxing. We gave up and went to the spa, purchased a daily use package for the Samsara Spa. It was totally worth it! $189 Euros for 2 persons, use of the Jacuzzi spa, saunas, tea room, private sun deck etc. Totally worth the price. One thing I have to say Samsara Spa facilities -2 floors is the best I have seen on any ship! It offered lots of "quiet". The shore excursions were fantastic. No Captains cocktail party - they called it a " Galla" event. That was a joke! Nothing formal about it and no speeches or thank yous. I was amazed at the lack of people who dressed up! Even our dining room table companions arrived in golf shirts and kakis. Entertainment was good in the theatre and the lounges...but the volume is turned up waaayy too loud! Onboard duty free shops were no deal and Guess brand outlet store stock sold at much higher prices...LOL. The ship has a very Carnival Cruise Line décor. The art was really weird. The atrium lounge area has no wow factor. On board the ship I felt like I was at an Italian Family Camp week. Truth! The ship holds 2800 passengers and you could never get away from them outside the spa. CONS: Yes my biggest negative the service sucked, and the staff were very abrupt. PROS: balcony staterooms are large, bathroom large, balcony large. Great Spa facilities, dining room food did not disappoint. There are other Cruise line options that are well versed with North American Cruising passengers and would make a more enjoyable cruise. Avoid Costa & also MSC Cruise Lines. I am an avid cruiser, its just my experience and my opinion. Cheers! Read Less
Sail Date July 2015
8.5 euros each day is exorbitant The service we received was not worth 2 euros a day.I note it is mentioned 6 euros a day in a previous review but we were asked to pay 8.5 euros. with no get out clause. Entertainment on board was good on ... Read More
8.5 euros each day is exorbitant The service we received was not worth 2 euros a day.I note it is mentioned 6 euros a day in a previous review but we were asked to pay 8.5 euros. with no get out clause. Entertainment on board was good on three occasions, Sury Boltman first and last night and the ventriloquist. Although the show company tried very hard, the singers could not sing in tune although the dancers tried hard. The comic act on the 4th or 5th night was atrocious very suitable for a 4 year old maybe not for adults - a very puerile performance. In all, very amateur performances. The level of noise and lights strobing all the time was excessive. In the restaurant we were often served the wrong food which we had to point out to the waiters. No fresh water at the table, ridiculous to have to pay for mineral water I have been on 5 star ships and 3 star ships with far superior service. The beef served one day was red raw I didn't have it but my friend did and I would have sent it back my fish was sometimes overcooked, the only really decent part of the meal was the dessert which was good. Often a long wait between courses. All the ships I have been on include a coffee to finish off the meal, and fresh water at the table, I do not drink alcohol. In my cabin on all other ships and I include river cruise ships, there was always a kettle and tea bags and coffee making possibilities - nothing like this existed on your ship. The general decoration throughout the ship was garish and completely tasteless and I found it very oppressive. The main criticism I have of the ship is that the British contingent on board were basically ignored as the Italians and Germans dominated everything. Another problem I had was there was not enough information about the ship in the cabin. Usually there would be a schematic of the layout of the ship and although there was a small one on the back of something there was not information about the size of the ship, when it was commissioned and length overall, dimensions etc. Read Less
Sail Date June 2015
Firstly, my first time flying with Emirates, but guaranteed it won’t be my last. I got a requested upgrade to fly out Business Class at what looked to be a heavily discounted price. What an experience- it’s the first time I’ve ever ... Read More
Firstly, my first time flying with Emirates, but guaranteed it won’t be my last. I got a requested upgrade to fly out Business Class at what looked to be a heavily discounted price. What an experience- it’s the first time I’ve ever been on a plane, had a holiday and could not wait to do the return flight! The added bonus was that Business Class also entitled me to a free chauffeur driven car from my home 70 miles away to Gatwick and back, as well as return Chauffeur transfers both ways in Dubai. Add that into the amount of lovely free champagne and booze I quaffed and it started to look like a bargain! Virgin and ESPECIALLY BA need to look to their laurels regarding this competitor- I recently flew longhaul with BA Premier Economy and it was awful… From what I can ascertain, Emirates Business Class is easily equivalent to BA and Virgin First Class. Anyway having arrived in Dubai a couple of days early, I spent some time just getting used to the warmth of the sun on the creaking bones again- wonderful- I’d not considered the Emirates as a winter destination before but at between 6.5 and 7.5 hours direct flight it’s nearer than the Caribbean, and from what I have experienced of both, the weather seems more dependable.. They laughed at me in Dubai when I mentioned snow, saying they only get about 4 days rain a year! Anyway, onto the cruise… there is not much about the destinations because I picked up bronchitis the day I left home, so this ended up being a very laid back chill holiday..because I KNOW I’m going back! Another rather wonderful thing- I had booked a balcony but found just before going that Costa had upgraded me to a mini-suite- as a solo traveller I don’t tend to get such nice upgrades, so well done Costa! Day 1 & 2 First impressions- strangely wonderful embarkation process- walk up to the deserted check in desk, they put a room number sticker on your passport,and fill in the health questionnaire- you walk through to the ship, they take questionnaire and your passport which you don't see again until the end of the cruise ( I think! If anyone spots a dodgy looking Deco wandering around Dubai, you'll know it's not me!), and you go to your cabin where your cabin key awaits. Painless.And no queues. I did spend the first few days chuckling at what I thought was the Captain’s name - "Cordiali Saluti" , until it was pointed out to me that his welcome signed off with that greeting, followed by the words “Cordiali Saluti”! Doh! The cabin is great and spacious- can't fault it at all. Nice touch that every door had a Christmas tree decoration.Slept perfectly when I eventually got to bed. The room has a coffee pod machine which is nice, if I can work it out- you only get 2 free pods however, so I shall be selective when I use them.. I live life to the edge eh?! Nice that the cabin had a bath as well as a shower, and more storage space than I’ve ever seen in a cabin before! It's very eerie getting on Costa ships because people embark quite leisurely..our embarkation time was from between 3.30pm and 07.30am the following morning- no queues to embark or disembark. But it does the impression of a ghost ship at times! Last night I unpacked and headed to the bar, to test out the all inclusive drinks package, which at 19€ a day still works out at the best drinks package at sea, incorporating coffees, teas, alcoholic and non alcoholic drinks. It seems impossible to walk more than about 20 feet without finding a bar with music playing, which is nice.Last night they must have felt they were playing to the guests of the Marie Celeste! I'm sure tonight will be busier as we are at sea through the night. I've just been down to the a la carte restaurant for breakfast expecting it to be heaving with people.. There were maybe 15 guests, and approximately 25 waiting staff! Needless to say, no sooner was I seated than this procession of people appeared- the bread man, the croissant and pastry lady, the assorted juices lady, the cereals man, the coffee man, the man who took my breakfast order.. If it carries on like this, I'll be dead impressed! I'm more used to avoiding the buffet breakfast scrums on most ships! As most of you know, I tend to be a 2 meal ( breakfast and dinner) person onboard, so I settled for a very beautifully cooked cheese and herb omelette which should see me through to dinner. This ship has done away with early and late sittings so at meal times, the choices are buffet- which I had last night, ( tasty and fresh salady stuff mostly) , a Pizzeria with a small additional charge ,or open seating in the main restaurant . Looking at the restaurant this morning, it seems mostly set up with smaller tables, but I did like the fact that in the daily programme, there is an option to meet others who don't wish to dine alone ,at 6.30 each night. Having said that,knowing my luck, I'd get paired up with Fred Munster and Nigel Farage.. So maybe for tonight at least, I'll dine with my trusty Kindle for company! Currently it's 9.30am here and I'm waiting for the lifeboat drill to occur in about 10 minutes, before we depart Dubai for Bahrain at 10.30. Just heard the first of the obligatory 5 language cabin announcements, but as it's for the safety drill, I guess they can't afford to miss anyone out! Well that was fun- I've never been on a ship where we had to line up in groups before- "and move to the left, move to the right".. I was expecting to be asked to do-si-do! I'd lost the will to live by the time we'd reached the 5th translation! However, it's done now. After this, only the essential announcements are relayed to cabins in all 5 main languages. Ok- 20 minutes later and I'm out by the pool- it's deserted!!! Hurrah! Unless they all know something I don't.. Bye bye Dubai, bring on Bahrain... I was sitting right by the ship's hooter when it went off!!! Jump?!!!! How high?!!!!!! Now to chillax.... Later that day… A nice day in the sun- the ear that wasn't affected by my headcold has now been wind blasted within an inch of its hearing life- being ever the resourceful Brit, I resorted to wrapping my caribbean kaftan thing round my head to protect what's left of my hearing- I actually really don't CARE what it looked like! It worked. Deck entertainment that I saw ( there was more but I only write what I see) was a deck side morning disco masquerading as an aerobics class-Gangnam Style was never Jane Fonda(!) and later they dragged a few holiday makers up, presented them with about 15 ingredients and challenged them to come up with the most innovative cocktail.. Lolol! Class or what?!!! Funny to watch the reaction of the tasters. Got slightly distracted on way back to cabin by a coffee / tea bar offering 16 different teas ( yawn!) but a variety of coffees including Marzipan infused! Well, that was lunch sorted, together with my lemsip/ whisky hot toddy.. Decided to a la carte the dinner tonight - no problem getting a table although I think allocating me table 111 for 1 was rubbing it in a bit! 5 courses on offer- went for just 3- roast beef with artichoke, italian cheese and finally, "diplomatic cake"... I was really hoping that was a dessert telling me to embrace my curves and eat more.. Sadly this turned out not to be the case, but as a non pud eater it was luvverly!! Cream and some sort of pastry thing with a nod to health by the addition of a strawberry. On to the show "Made in Italy" prefaced by an introduction to the international hostesses- German, French,Spanish, and finally Hannah,the english hostess who spectacularly announced that she is the language interpreter for every other language than French, Italian Spanish and German- good luck with that luv! Still for my Costa doubting cruise friends, I think it's a really good facility to have. Showtime was great- a mixture of all things italian from opera to dance to pop- including a v innovative Formula One dance to The Race.. I'd forgotten the joys of "applauso applauso " on Costa ships- it just makes me smile. Sitting in one of the many lounges now, awaiting the "70s explosion"... Should be fun! Bahrain tomorrow and I'm afraid I've opted ( on most of this cruise) for beach resort days- hey ho. Day (non existent 3) & 4.. Oh well, after a fairly uneventful day 3 to due to this stupid cold, it looks like I shall be on board Xmas Day and Boxing Day- finally succumbed to the Doc today and he advised not to do my planned trips for next two days-bronchitis. Ho hum. At least he didn't confine me to cabin!!! Well at least I shall get to see Costa Christmas in all its glory- and let's face it, if you are going to be ill, you may as well be ill in the sun!! Not too impressed with his nurse that jumped back about 8 feet when I coughed!!!!! Although as backwards long jumps go, it was probably very proficient! So, yesterday - as said earlier, a peg out day by the pool which was fine. The show was an entertaining comedy acrobat team who did some amazing human "slinky" thing, which thankfully did NOT involve them tumbling down the stairs- which was the only thing I could do with my slinky! Back to the room last night to find this big box of panettone waiting- that and the prosecco will be coming home with me, otherwise I might explode before xmas day! We arrive in Abu Dhabi at 13.30 today and depart tomorrow at about 16.30, so I guess there will be a mass exodus this afternoon.Some are doing an overnight desert trip involving tents camels and bedouins. I don't think I was made for camels.. And I'm fairly sure they aren't made for me- girl has to know her limitations! My plan ( in the absence of shore trips!) is to enjoy the day in the sun- temperature is a lovely 25 degrees, and then tackle the Christmas Eve Dinner- I am interested to see what we receive- then the Hip Hop Burlesque Show ( there's a juxtaposition!) followed by the Midnight Mass if I'm still awake. I did this last year and it was lovely - mostly the Filipino staff and a few of us Roman Candles- it's about the only time of year I go to church and I must admit I do enjoy it. Signing off for now- I hope everyone has a happy and peaceful day- I may update later on Day 5. Costa NeoRiviera Firstly- MERRY CHRISTMAS!!! Thoughts for the day: 1) The hygiene and elf n safety standards on this ship are impeccable. I was watching today in the outdoor buffet area- if someone so much as drops a chip, someone is there to pick it up. The floors are constantly being mopped and all the buffet food has individual pick up tongs to reduce contamination 2) Sea water pools puts women like me at a severe disadvantage as regards swimming with any type of dignity.. No sooner am I in there then let's say my natural buoyancy takes over and the Mae Wests float to the top.. So you either go with that and float on your back looking like two atolls adrift at sea, or you fight it and people assume you are drowning... Just cold water showers poolside then for me.. 3) The quality and freshness of the food I've encountered on here surpasses anything I have had on the "posher" lines.. I did wonder if Costa Serena was unique in this, but no, seemingly not. 4)The entertainment has been fine for coping with so many nationalities- if I want a West End Show I'll go to London. But for what you get, the professionalism of the dancers and singers is top notch, the humour is by necessity " in yer face"( which I'm fine with!) and it is wonderful to sit in a theatre that is never more than 70% full with massive legroom and little tables for your drink(s)! 5) This has rekindled my love of smaller ships- it has about 1600 passengers and 900 rooms.. You can walk end to end in about 5 minutes flat. You don't need to queue for lifts, and despite the rumours about "foreigners" not queuing, I have not seen even one instance of anyone pushing in.The rumours of Costa ships being smoke filled dens appears to be unfounded too! 6) The beds are "awesome" on here and I have slept like a log! Aside from the fantastic unexpected free upgrade to a mini suite, the cabins are well fitted out, clean and well maintained. I have never had a cabin with so much storage space! I found another cupboard yesterday when I pressed the hairdryer button my mirror- only for the whole mirror to swing open to produce a further huge cupboard housing a safe ( I had wondered where that was!) as well as says hairdryer! I have not forgotten my P&O balcony complete with blue plastic webbing, rusty rails and paint flecks all over it! That was the same cabin where the handle came off in my hand if you recall! 7) Their inclusive drinks package is the best at sea, and means that since I've been on here, aside from a bottle of Cloudy Bay which I treated myself to for yesterday and today , and a packet of crisps ( because I could!) I have no other onboard spend at all. 8)I wasn't a fan of freedom dining, preferring to inflict myself on others at dinner, but actually it's been ok. I think it's led to me meeting less people than normal, but I also believe the vast array of nationalities by definition makes that harder. I've enjoyed the freedom to eat when I choose as opposed to when it's prescribed and as long as I have my Kindle, I've been a happy Billy No Mates in the corner! 9)Here's the thing... For all of the above plus more, I am starting to think that Costa may be my favourite cruise line.. I still have a lot to try out, but for value for money , I find them hard to beat. I'm interested in other opinions from fellow cruisers , and for non cruising friends, I'll shut up now!!!!! Today is a people watching day- it is the first time that I've seen the decks fairly full- this is a definite advantage of having almost every day as a port day- people clear off to explore! Having said, as I say, today ( at least for the next couple of hours) the world and his wife are here.. Yes there are plenty of children but they are "contained" reasonably within a) a children's pool on deck 12 with slides and stuff and b) in one of the two adult only pools.. Well, it's Christmas eh? And they are all being well behaved if a little noisy... The assorted deck walkers are funny to watch- there are the Sophia Loren and George Clooney beautiful people, the Middle aged stomach suckers-in squeezed into budgie smuggler speedos , the self conscious but willowy latinesque teenage beauties,giggling in little gaggles,and eying up the sullen moody boys, the sock wearing white hat & sandal brigade desperately seeking shade ( I wonder where they can be from?!), the dedicated yompers marching determinedly around the deck in anticipation of the Christmas dinner to come, eyes front and no deviation , the weary mothers who just look relieved that the sun is out and their children have playmates of all nationalities to play with, the teenage lads who really DO seem lost on here, and tend to sit quietly in corners scowling gently,pretending they can't see the giggly girls, the long suffering bar staff with their enforced uniform of Xmas hats which they wear with aplomb and a smile, dads pretending to read their papers and discreetly watching the girls go by without attracting the attention of their wives, who are watching them like hawks regardless anyhow..All the world is here.. I hear French, English, German, Arabic,Spanish, Italian as a gentle cacaphony of voices melding with the Christmas deck music.. It's strangely soothing.. I'm not a crowd lover, but even within all of this, it seems calm and peaceful... They say no man is an island.. I feel a little like one here, but surrounded by other islands, so it could be worse. Language is not hugely a barrier- smiles are universal and people are friendly enough. I'm not sure if I miss the big group table at dinner or not- I've met some interesting people by dining that way in the past, but actually , a table for one has been ok on this cruise.. Sad but true. I have my reindeer deely boppers ready to go tonight; bring it on! Day 6&7 Day 6 passed in a blur of sun sleep and .. Well that's it really! Oh except for the fact that I decided against my better nature to try italian Bingo.. Oh that's fun.. You push holes in the paper as opposed to using your dobber.. And you'd think , THINK, that with repeating each number in 5 languages, you'd have time to read a book Inbetween... Oh no sirree!!!! It was bloody hard to keep up and when I actually WON ( yes WON!!) I was so surprised and so slow that I nearly missed it! As it was, I had to go up front to "applauso applauso" in bare feet because I'd taken my shoes off... You could hear the tuts from the Jimmy Choo and Loboutin brigade.. I don't care- my tootsies looked lovely courtesy of my friend Angela at Image Salon so who cares?! Probably just jealous of my winning! The show "Myths & Legends" wasn't probably going to be my thing so I pottered off to see the Arabian Night floor show. Highly entertaining if very basic humour, culminating in the crowning of Mr NeoRiviera... I rather like this sort of simple humour- you look around the room and everyone is laughing- similar to the first time I watched Penguin Racing on Fred Olsen.. There's not a lot more designed to make me cry laughing than grown men strapped to 6 foot tall MDF penguins whilst assorted punters throw the huge dice to get their penguin over the finish line.. Call me childish but I LIKE that sort of thing! So, back to Mr Costa NeoRiviera.. Round one, basically a " You can take your hat off " routine to whittle from 20 down to 3.. Well a blind man could have worked out all 3.. There's been a fantastic Egyptian man who throws himself into everything, ( he really can dance like an Egyptian!), there was the obligatory italian stallion who just KNEW he was, ( not that I'm complaining!) and then this little tubby long haired grandad who was just hysterical to watch.. Ok.. So I guess before round two, you can already guess the winner? The game was to drag 3 (un ) willing women from the audience to act as Jane, to each man's Tarzan.. There was ONE extremely happy Jane there.. Then Tarzan had to beat up the cannibal with his fred flintstone cosh (applauso applauso) and swing through the jungle to rescue his jane.. Ok.. Silly but.. Egyptian man had either never heard of Tarzan or he'd been really badly dubbed in Egypt , as his cry came out like a cat with his bits caught in a mangle ( bye bye!), the Italian Stallion was so busy looking beautiful he forgot to act.. So step forward Mr Costa NeoRiviera- who threw himself into the part with what can only be described as gusto, and he looked totally in shock when he won .. Even though the animateurs had hoisted his Jane up between them and deposited her in his arms! Bloody funny- you had to be there to appreciate it! Last night,there was ( boring but worth mentioning for potential Costa cruisers) an offer to wash and iron up to 25 items for a total cost of €20.. Normally this is €11 an item and so REALLY not of interest.. But €20 to get 9 dresses and 2 tops returned ready to pack? Oh yes! Returned to my cabin at 6pm tonight and straight in the case.. Thankyou Costa! Dinner was tasty and I leave the ship at 9.30 tomorrow- interestingly at the disembarkation talk, you can keep your cabin on here until 3pm at no extra charge and even then you can continue to use the ship's facilities inc the restaurants until whatever time you are due to disembark. To sum up, this is my second Costa cruise, and no they're not the poshest but I do seriously believe they are fun.. Life is what you make it.. Holidays are what you choose to make them.. I didn't see any of the Emirates because of this bronchitis, but I had a totally relaxing chilled holiday in the most beautiful weather.. The cabin was the best designed and most spacious of any ship I've been on, and the staff can't do enough to help. And I KNOW I will be back here. With Costa too. For non cruising friends, I hope this hasn't bored you too much.. For cruise lovers friends, I hope you find this a useful honest review. Ciao!!!   Read Less
Sail Date December 2014
First-time cruiser… Firstly – some positives. Embarkation at Barcelona was extremely efficient. Ship was lovely. Inside single cabin on deck nine was very high standard. Excellent service in the cabin and restaurant. Theatre ... Read More
First-time cruiser… Firstly – some positives. Embarkation at Barcelona was extremely efficient. Ship was lovely. Inside single cabin on deck nine was very high standard. Excellent service in the cabin and restaurant. Theatre shows every night, although for me I didn’t think a high standard (I go to the theatre at home a lot!). The cruise news included only a very few activities. No lectures. No information on the ports visited or what to see there. No information on what to be aware of, or wary of, in the ports / cities visited. No maps. No sail away entertainment or activities. No astronomy talks etc. No afternoon tea. No midnight snacks. No … oh the list was endless! Taking a ticket and waiting an hour to chat to someone at the customer services desk was a waste of time – they didn’t have any information regarding the ports, or buses, other than selling you needless and hugely expensive shuttle bus tickets! No free water with meals? Really?! Thank goodness I took out an all-inclusive drinks package! I am not a big alcohol drinker, but for the cost of the water alone, and coffee after meals, it almost paid for itself! Add in a glass of wine with dinner, and maybe a cocktail to wave goodbye to the ports, and you are ‘up’! The trips were also disappointing. I have done many trips on escorted coach holidays, and they are vastly superior and thus I was very disappointed with the Costa offerings. Would I cruise again? Yes Would I cruise Costa again? No   Read Less
Sail Date December 2014
Costa neoRomatica, eastern Mediterranean, April 2014. I embarked at Savona, other embarkation ports were Civitavecchia, Messina and Marseille. This led to a somewhat different passenger dynamic. With smaller numbers, boarding at Savona was ... Read More
Costa neoRomatica, eastern Mediterranean, April 2014. I embarked at Savona, other embarkation ports were Civitavecchia, Messina and Marseille. This led to a somewhat different passenger dynamic. With smaller numbers, boarding at Savona was quick and easy. Unfortunately, on our return, we were docked at the terminal extension, which is still under construction. While reasonably efficient, it's not much fun when it's raining and the temporary walkways are only partially covered. I have been on Atlantica, Mediterranea, Fortuna, Serena, Deliziosa and most recently Luminosa, three weeks in February this year. I have made several comparisons to Luminosa/Deliziosa. Grand Bar Piazza Italia Dance floor roughly semi-circular, base about 26', extending about 18' from stage. One-third the size I would have expected in a Costa Grand Bar, and not well maintained, overdue for refinishing. The floor was constantly crowded. Two groups playing continuously from 18.00 to 01.30, entirely satisfactory and like most Costa musicians, took pride in playing what passengers want to hear. There was a cruise staff activity each night around 22.30, often followed by line dancing. The male cruise staff frequently danced with passengers. The female staff danced with married men but pointedly avoided singles (not just me). Theatre. There is no theatre, Broadway shows are impossible. Shows are staged in Cabaret Vienna. Cabaret Vienna Dance floor 28' x 24'. A much better dance floor than the Grand Bar but still not up to Costa's normal standard. This is the primary show venue, with concerts, entertainers and cabaret-style shows, usually three shows per evening. Ballroom dancing was advertised one evening, a fiasco. The DJ was utterly clueless. The Cruise Director admitted several complaints and promised to do better next time. A second try was barely acceptable; there were only the two evenings and only for one hour. At 23.30, there would be a period of loud, obnoxious disco music to cater to the couple of dozen teens on board, but I believe it lasted only an hour. Salone Tango Disco. Dance floor oval, 20' x 12' Neither a disco nor a tango salone, this room did not seem to get much use. The keyboard player Doriano was good, but the latino group Paraguayos was among the worst I have heard on Costa. I understand one member of this group was leaving at the end of the cruise, so it would appear they are contract musicians rather than a fixed group. Enoteca wine & cheese bar. In its present form, a total flop. I intended to sample the cheese but never got around to it, the schedule conflicts directly with restaurant sittings. I cannot see how this concept can be made profitable. Food Service Restaurant Two traditional fixed dining times, 18.30 and 21.00. An Anytime option is available using part of the Giardino buffet seating area. Water is available (the magic word seems to be “carafe”) but coffee is included only at breakfast, extra-cost at dinner. Food service times can vary, you need to check the program daily. The food was entirely satisfactory for my admittedly simple tastes, however, allowing for local availability, the menus seemed identical to Luminosa. Capri grill Open for evening buffet most evenings til 21.00. The best I have seen on Costa, perfectly adequate for my tastes. But the seating area was limited, either open deck or downstairs. Capri Pizzeria. A charge of 7.50 euros per person for pizza which is no extra charge on other ships. Only available til midnight. Several times a special price, 4 Euros for one pizza was offered, suggesting the concept is not selling very well. Giardino buffet The food was again, perfectly adequate for my tastes, but not well organised. Separate hot and cold lines which are too close, causing constant traffic jams. No beverage stations, water glasses are in the bottom of the dessert station, very awkward. Dinner plates rather than the platters used on other ships, it seemed like I had to make at least 3 trips every time. Midnight buffet. Several times, there were waiters with trays in the lounges as is done on other ships. However, they passed through so quickly I never had a chance to find out what was available. Room service. Premium cabins have continental breakfast included, Classic cabins, 5 euro charge for full breakfast. 2 Euro charge for orders after breakfast. I did not order any room service. Club restaurant. 25 Euro per person service charge. As a Gold Pearl member I receive a complimentary visit. Portion sizes were quite large, but I did not find enough of an improvement to be worth paying the normal charge. The restaurant seats well over 100 people, it was nowhere near that busy. Samsara restaurant. Samsara dining (anytime seating with different menu) is available (note that Costa uses the term “Samsara” for several different things). Included with Samsara cabins but also available as premium dining. My Samsara experience in the past has been good, but I did not try this restaurant on this trip. Cabin. Inside guarantee, I was assigned a handicap cabin. This was the most awkward and badly arranged cabin I have seen since the NCL Epic studios. No reading or vanity lights, lighting was either on or off. Beds were jammed together end to end and could not be put together to make a double. There was a design fault in the closet doors which caused the bathroom door to jam, which has not been rectified even though the ship has been in service over a year. I was only able to visit other cabins briefly during debarkation, my impression was they are not as well laid out as Luminosa. Interactive TV Most messages and advertising are sent by interactive TV, greatly reducing waste paper. The new-message icon was not visible on most screens. Laundry. No self-serve laundry. Ship laundry prices seem comparable to shore prices. A 25 piece for 20 Euro special was offered later in the cruise. Squok Club. A Squok Club is available, open morning, afternoon and evening. It did not seem to be very large but I did not ask for any details. There were several families on board even though this was a off-season cruise. Smoking A smoking lounge is available. I did not see anyone smoking anywhere else on the ship. Language The English-language hostess said there were about 10% English-speaking. I would have guessed somewhat less; Costa tends to lump “other” together with English. Safety announcements are always done in English; the working language of the hotel staff is also English. I was told Costa marketing is trying to position this ship as “upscale”. There are a number of obvious design compromises due to the rebuilding which Costa has not really addressed. In several places, the passenger walkways are so narrow two people can barely pass. The pool area is not covered. The nickel-and-dime charges in food service do not fit an upscale image. The dance environment is the worst I have seen on any Costa ship. The floor in the Piazza Italia is completely inadequate in size and poorly maintained.   Read Less
Sail Date April 2014
I just read the review from april 30 2014, and I think we were on the same cruise. And I could not agree more. This cruise was not a nice experience. The ship was too crowded, lots of kids running around and occupying all swimmingpools. ... Read More
I just read the review from april 30 2014, and I think we were on the same cruise. And I could not agree more. This cruise was not a nice experience. The ship was too crowded, lots of kids running around and occupying all swimmingpools. And the decks had so many sunbeds it was at times difficult to walk around. The food was not of particular good quality, and there were too much waiting in line. And a fight for table space. And often it was no coffee or orange juice to be found. Fortunately I had the possibility for breakfast in my cabin. The restaurant was no good too much time waiting. And small portions of not good food. And having to pay for water wirt dinner? And I missed the possibility to dine in the buffet restaurant, but no such luck. Another stange thing was that you had to pay to use shuttle bus from ship to the cities visited. That should have been included. These are just some of my complaints. And I also tried to talk to the english speeking hostess, but she was not of much help. Whatever I tried to explain, the reply was, it was Costa policy. I tried to be connected to a more responsible officer, but no such luck. I will prepare a long letter to Costa Cruises with all my complaints. I did not receive the cruise I prdered and paid for. Never again Costa Cruises Read Less
Sail Date April 2014
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