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8 Costa Singapore Cruise Reviews

Chose this cruise due to outstanding places, visiting Singapore, Bangkok, Khuala Lampur, Phuket, Langkawi, Penang, Ko Samui, Sinahoukville. All were great places to visit with lots of temple, artifact, great people and fabulous food. ... Read More
Chose this cruise due to outstanding places, visiting Singapore, Bangkok, Khuala Lampur, Phuket, Langkawi, Penang, Ko Samui, Sinahoukville. All were great places to visit with lots of temple, artifact, great people and fabulous food. Best of all, Bangkok. A city so vibrant, lots of cafes and restaurant in every corner with so many dishes to choose from, its an unbelievable city. Next on the list is of course Singapore, so clean, friendly, cosmopolitan and a bit on the expensive side. Phuket was not that great, of course if you like athmosphere towns like Ibiza or Ayia Napa full of restaurants and bars and night clubs, than Phuket its for you. Had a nice meal in a hotel restaurant and overall was good. Local dishes were great! Prawns in quantity and abundance. Cambodia was a let down, I wonder what the local government is doing about the state of the city. After all they suffer, the population demand and expect better, tourist are flocking into the city, money is coming in, but the total structure is way below poverty line. Feel very sorry for the locals. The ship (Costa Fortuna) was a bit of let down, cabin was good and spacious, restaurant were mediocre, buffet very crowde as expected due to lay out. Far too many DONT for a crusie liner, hence the heading of cutting services. Far too many member of the catering team in the buffet area, speak other language execpt the language to connetc with guest. Meaning, if a waiter is from Indonesia or the Philippines, they continually speak own language aloud in public areas. Denying English Breakfast Tea at breakfast time, afternoon tea time and any other time, contrary to other company in the market, which tea is always welcome and available. Some guests were asking for lemon for the tea, and were told no more lemon. Run out of Prosecco on board, run out of sparkling water with 5 day to end the cruise. In the restaurant, lots of supervisory member walk around the floor, including the Manager, but none interact with guest in checking that food is appreciated and of the standard required, in few occasion had to send back the dinner due to food being cold. Felt sorry for the waiter, but after all I paid for a service that didnt get accordingly! Have another cruise booked with Costa in March, and have lots of concern of fulfillment and pleasure. Worst of all, at the end of the cruise, you are lumped with a bill of 200 euro for service charge which the company say its compulsory making the total of cruise much higher than expected. Surely this is against the law in the UK. Read Less
Sail Date January 2019
I travelled with my wife and children to Port Klang and Phuket recently. We had quite an enjoyable time as this was our first trip aboard a ship. Despite the many shortcomings - shower not very hot, food quite average only, difficulty to ... Read More
I travelled with my wife and children to Port Klang and Phuket recently. We had quite an enjoyable time as this was our first trip aboard a ship. Despite the many shortcomings - shower not very hot, food quite average only, difficulty to find our way going through several rooms, no mineral waters in cabin and few pillows only, we had a fun time generally. We enjoyed the night shows, music and walkabouts around the ship. Perhaps, the coffee served could have been better as some guest look forward to it in the mornings. Also, the tours organised at Klang and Phuket were too short for shopping and sight-seeing. The organisation by CTC tours was orderly and well managed generally though. Overall, we had a good time as the room was kept clean daily and comfortable. We would like to compliment the waiters at Michelangelo for their excellent service, especially Janice Raj and Fahrul who were extraordinary in their service throughout our dining time there. We were entertained without any delay and were even served beyond our expectation. On the last night of our trip, Fahrul even surprised me being a vegetarian with an Indian food that really touched our hearts. These 2 gentlemen are definitely wonderful ambassadors to your fleet who made our day special. Read Less
Sail Date December 2018
If you are an Asian looking for a cruise experience, you might want to think twice about cruising with Costa Victoria. Most international cruise lines have a wide variety of food that includes Asian cuisine, but Costa Victoria is an ... Read More
If you are an Asian looking for a cruise experience, you might want to think twice about cruising with Costa Victoria. Most international cruise lines have a wide variety of food that includes Asian cuisine, but Costa Victoria is an Italian ship line that offers more Italian food than others. Be prepared to choose from a predominately western-european menu that includes no Asian food. You can look for some culinary comfort when you order noodles at night, but even so, the taste is rather bland. Aside from an Italian eatery experience that I couldn’t get used to, the activities are nonetheless the highlight of my trip. The performances and facilities were enjoyable when you consider the amount of money you pay for the trip. It is very reasonable. There were a lot of dancing and performances that showcased the Italian culture- something that is different from the other cruises, and if you want to get a glimpse of Italy, this is the cruise to be on board. Furthermore, there’s no pressure for a nice dress code because their dining halls and concert theaters do not require a jazzy prim get-up. You can come in comfortable berms and shirt, which I really appreciate, especially when on a holidays. Read Less
Sail Date January 2015
We boarded the first week of a two week cruise, embarkation was okay but not really organized. We had a balcony cabin. Cabin was okay with everything in working order. GOOD POINTS: 1. Cabin was clean and functional 2. Casino staff were ... Read More
We boarded the first week of a two week cruise, embarkation was okay but not really organized. We had a balcony cabin. Cabin was okay with everything in working order. GOOD POINTS: 1. Cabin was clean and functional 2. Casino staff were very friendly especially pit boss Marcel. 3. Décor in ship was okay and functional. 4. Shows were good especially dancers. 5. Port selection was different and good and this is why we selected ship. Bad Points 1. Food in buffet was not up to standards compared to other ships even compared to other Costa Ships ,and very repetitive. 2. Buffet was not open at night thus if you missed your early sitting at night because of a tour you were out of luck and your only choice was pizza which opened at 8.30 p.m. Pizza was not up to snuff as on other ships. 3. Staff seemed were very green, service at buffet slow, almost impossible to get drinks from waiters and they seemed to be non existent at times especially deck 12. I would order drinks (pop) and I would have finished eating and drinks had not arrived had to cancel order twice. Slow at cleaning off tables in buffet and staff had hard time understanding English or French. 4. Wash cloths in room were almost non existent had to ask almost everyday. 5. Tours seem poorly organized waiting too long for buses to arrive at some ports. Tours did not leave on time. 6. Casino machines are very outdated plus they removed most machines in favor of tables and many children were allowed to play machines which is illegal. 7. Casino dealers were very green and hard time communicating in English but pit bosses were friendly and were still training dealers. 8. No towels were found on decks for exchange. 9. Service in general was lacking and not up to par with other ships. 10. Did not have good selection of souvenirs stores only high priced items. 11. Main problem was overall staff seemed new and they had a very hard time communicating in English. 12. Entertainment in music venues were very blah.   Read Less
Sail Date December 2013
If you,ve never been on a cruise ship before you might think not bad but if you have then 6 out off 10. We had a balcony cabin which was ok but have seen bigger and cleaner for the same price.Food was ok but never had a really hot meal in ... Read More
If you,ve never been on a cruise ship before you might think not bad but if you have then 6 out off 10. We had a balcony cabin which was ok but have seen bigger and cleaner for the same price.Food was ok but never had a really hot meal in 7 days, entertainment was just above working men,s club standard although the dancers tried hard, bar staff were mainly young people from China but they were really nice and had such lovely smiles you couldnt get angry with them. Emebarcation was fine but the evacuation drill was a joke 25 mins standing in the sun, people still rolling up 30 mins late in the end people saying sod this I,m going and wandering off. Ports of call were Semerang cant say a lot as we only walked to the docks, Bali what a joke arrived 7pm had a private taxi , outside of the docks there were gangs of men everywhere and the town Kute was a doss hole , dont go to the beach at night very dodgy one woman was mugged and the week before a man was stabbed Costa should be ashamed to stop here at this time of night where was it Alan Whicker went it wasnt were we went. Lombok was the last stop and we went on a ships tour , really interesting for sure the best island and people very friendly unlike Bali, children were really friendly waving and really excited to see you although 3rd world it was so facinating. In summary ports of call were very poor and expensive on the ship , would we go with Costa again then no. Read Less
Sail Date November 2013
The booking process started well good information from our Uk travel agent. We only needed a single entry visa for Shanghai this was confirmed by the Chinese visa section in Madrid. Although ports of call included Hongkong and Island ... Read More
The booking process started well good information from our Uk travel agent. We only needed a single entry visa for Shanghai this was confirmed by the Chinese visa section in Madrid. Although ports of call included Hongkong and Island of Sanya we were told for Hongkong no visa required Sanya Landing visa available in terminal building. Flight out to Singapore was with Emirates so high expetations?? We were booked in as Mr and Mrs but on the plane from manchester to Dubai the A380 we were not seated together not even in the same row but booking agents seated us together. Second leg Dubai to Singapore same thing only this time plane was full and no free seats. Embarcation was a joke, boarding staff gave us a form saying as we only had a single entry visa for Shanghai we could not get off the boat in Hongkong or Sanya and it also cleared Costa of any blame and if I did not sign it I would not be allowed on the boat. I endorsed the form that I sign under duress as all the information had originated from Costa. On board I asked for a complaints form after I explained why the staff said " you don't need a visa for Hongkong" its a small landing card and Sanya you can get a visa on landing costs 7 euros. Generally cruise was poor meals average staff poor best person on the boat was our Chinese cabin steward LU she made up for the rest of the crewClearly some one at Costa get this very wrong it was not just the English the info had gone out world wide but they had enough time to produce a form to absolved themselves of any blame. This was our third cruise with Costa because we like the ports of call and only a few days at sea. but I think we have reached the end with them. One thing of note in Shanghai all the notices in the cabins and on board were changed to Chinese there was a big do on the dockside with the CEO of Costa coming down and all the high ups from Shanghai there. Rumours had it the Chinese had bought the Costa Victoria or even the whole company. It could become "THE SHANGHAI BOAT COMPANY " SOON. Read Less
Sail Date May 2012
We did a cruise to celebrate our 30th wedding anniversary. This was our 17th cruise and so we certainly love the lifestyle. We were looking for an Asia cruise and this cruise provided the time and itinerary we were after. The whole trip ... Read More
We did a cruise to celebrate our 30th wedding anniversary. This was our 17th cruise and so we certainly love the lifestyle. We were looking for an Asia cruise and this cruise provided the time and itinerary we were after. The whole trip was booked via an online agency and there were no problems with the booking. We found the Costa website a little difficult but managed to navigate it and booked our shore tours before we left. The ship left from Singapore. No problems with flights or arriving at terminal. When we went to embark there seemed to be some confusion. Embarkation was late and we were given three different times. However, we made it aboard but our cabin was not ready. We headed for a buffet lunch and then went to the cabin. The cabin was great. Roomy, spotless and a great ensuite. The cabin steward was helpful for the entire trip and nothing was an issue. His service was exemplary. We were on second siting dinner. Our table allocation was fine and the people on the table were tremendous. We made plenty of new friends with them and shared many laughs. We met up during the day and spent lots of time together. This was just as well as the entertainment during the day was woeful. It was very repetitive. As an example on one day there were three trivia quizzes! This is not much variety for entertainment. Teams needed to be titled by a country as the World Soccer Cup was on and so they were sticking with the theme. This was a good idea but the scores for the trivia quizzes were accumulative over the whole cruise. If you didn't attend one session you couldn't possibly win. There was no activities for younger people at all. Often an activity was led in multiple languages which was great but if you couldn't follow the accent you just missed out. We often felt belittled as we didn't speak Italian. One person we met on the trip was actually told by the office star that they shouldn't have come if they didn't speak Italian. The meals were fine and well presented. There was a great variety and never a shortage of any dish. The ship itself could be fine but needs some major refurbishments. The pools were crowded and small and the pool surrounds needed maintenance. The outdoor carpet needed replacing and so signs were placed warning of dangerous surface rather than having it repaired. There was no picture theatre on board or any other form of watching a movie. The TV in the room only had tow English speaking channels - one a news service, but over a dozen Italian language channels even though a large percentage of the passengers were English speaking. Due to language issues the night entertainment in the show room had to be limited. It would be difficult to run a comedy show in six languages. The entertainment in the show room was fine. Twice we went to karaoke only to find it had been cancelled. The disco often didn't open at all. The ports of call were brilliant but the shore tours were very mixed. The ship berthed in Tianjin and we were able to purchase a ride to town on shuttle service. We were given a map of Tianjin form the ship staff only to find that the shuttle bus actually took us to Tugganu which was 40 kilometres out of Tianjin. The bus driver explained that we were nowhere near where the map was and we needed to catch a taxi for a one hour ride to get to the town centre. We were in a starbucks coffee carpark and there was nothing around so we, along with everyone else on the bus, went straight back to the ship. The same issue happened with Cheju where we told it was a shopping tour but we were taken to a duty free shopping centre and as the ship had collected our passports we couldn't buy anything. When I put my grievances in writing to the shore tours manager when getting back on the ship I was informed that Costa had fulfilled their obligations and taken us to a shopping centre. It was not their fault that we couldn't buy anything! They were anything but helpful. We will continue to cruise but never again with Costa. Read Less
Sail Date June 2010
We have never tried a Costa cruise before and when a 7 night itinerary came out for Singapore to Hong Kong (part of a 14 night Singapore - Singapore cruise) we thought we would give it a go. Costa were trying to encourage the Australian ... Read More
We have never tried a Costa cruise before and when a 7 night itinerary came out for Singapore to Hong Kong (part of a 14 night Singapore - Singapore cruise) we thought we would give it a go. Costa were trying to encourage the Australian market and were offering reasonable fares considering the lateness of our booking. We decided to give it a go. I will be making some negative comments in this review, but I must preface them by saying that the weekend we left for Singapore was the very same weekend that left thousands of people stranded all over the world. This was to create some problems for Costa, and may have had an influence on some of our complaints. I should also state that Costa also had many good points, so I do not wish to have people perceive that this is a negative review, just an honest one. We availed ourselves of the on-line check in pages to record our basic data, and when we arrived into Singapore, the bag drop and check in procedures were handled quite well. We walked down the gang plank and onto the deck 5 reception area, only to be met with the pungent smell of stale cigarette smoke. What have we done, we asked ourselves. We did not realize that smoking was allowed inside the boat in every area, except for the Juliette bar and the restaurants. For non smokers this can be a nasty surprise. Australians have now become used to smoking restrictions in public areas, and even the Australian smokers we spoke to, were surprised at the lack of restrictions. This freedom to smoke was to restrict our involvement in many activities that were held in lounges that allowed for smoking. Continuing on the theme of the pursuit for fresh air, leads us to the outdoor areas. The Romantica does not have a promenade deck, only a sun deck (on two levels). There is very little usable shade on these decks, and in essence I expect that the boat was purpose built of Mediterranean cruising, that involved daily port calls. It is more of a floating hotel with a roasting deck on top. To emphasis the "hotel" comment, the non smoking Juliette bar, where we spent most of our time whilst at sea, had port holes, but so high that we could not see out them. Meals and seating. The buffet restaurant delivered both breakfast, lunch and afternoon teas. Whilst the food was palatable, it's menu items were generally of a lesser quality than the main dining room. Hot breakfast selections never seemed to change, and by day 3, cereals and pastries seemed to be the only appetizing items. Conversely, the evening meals were very well presented and of a much higher quality. One looked forward to the evening meal. However, there was one negative, and that was the set seating arrangement. The first sitting was usually at 6:30pm and the second at 8:45pm. We had booked for the first sitting, but were told on day one that we were on the second. We never eat that late, so we complained. We were asked if we could accept the 2nd sitting for that night and it would be sorted out the next night. We complied with the request, knowing the problems that the volcano had caused. (Costa allowed disembarking passengers to stay on the cruise if they could not get back to Europe). Anyway, we actually had room service instead. The next day we were place on a table where no one spoke any English. That was their offer for the remainder of the cruise. We found an unused table in entry to the restaurant and insisted that we use that one, and they obliged. The cabin was wonderful, with a very spacious feel (we had a 2 berth double). The bathroom was equally spacious and was quite a surprise based on our other cruise experiences. The cruise line quoted a refurbishment in 2005, but the room did appear to be much older, but non the less it was very comfortable. The entertainment (after dinner) was also very good, with a much larger variety that most cruise lines we have been on. If you do not like cultured entertainment, like classical piano, opera, etc then you might have a different opinion, but we enjoyed it. It came with the obligatory, dancers and acrobats to boot. Great stuff. We cannot comment the extra activities that were arranged as they were held in a smoking lounge, and so we did not participate. Excursions were handled with great efficiency, and we never had to wait too long to place our order for the next day. They were fractionally more expensive than we expected, and were in Euro's which made it worse. Not terribly good value, but that is more an effect of the poor exchange rate. Because of the smaller numbers disembarking in Hong Kong, the whole process was quite painless, although, they wanted your suitcases out for collection by 1am, which was a bit of a nuisance - just had extra hand luggage for our personal items until we retrieved your baggage quayside. Other comments. The majority of the passengers were Italian, German or French, with some Spanish and about 100 Australians. We never encountered any cultural issues or conflicts other than the smoking one. We were told that Europeans in general do not regard smoking as the health hazard that we have been educated to understand. So, if you don't mind the smoke, and don't mind the exposure to the sun when outside, and don't mind if you cannot speak to your table guests at dinner, then you will love it. Others will find it a compromise. Read Less
Sail Date April 2010
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