Costa Serena Romantic Cruises Reviews

This was the first time our family have ever gone for a cruise. Before this, we had googled and saw some reviews but the nightmare started at the port itself. Hwajing the organiser in working partnership with Costa - didnt do a good planning. With thousands of guests checking in plus an islamic group tour as well, it was chaos and there was certainly an attitude to care for the elderly and ...

Costa Serena Cruise Review: A Nightmare at Sea Our family's first cruise aboard the Costa Serena unfolded as a series of disappointments and frustrations, overshadowing any fleeting moments of satisfaction. From start to finish, the journey was marred by significant shortcomings and lapses in service, painting a grim picture of our cruise experience. The Depths of Disappointment: 1. Chaos ...

The following are my comments after disembarking: A group of 15 of us thought we could travel together happily, but we were extremely angry. . . . 1. The hull is a bit old and rust can be seen in many places. 2. You only have to eat 4 meals a day (breakfast, lunch, afternoon tea, dinner). There was no supper. 3. The food was basically the same for three days. The breakfast is 90% the ...

I booked Costa Serena Cruise from Malaysia (Port Klang - Penang - Phuket), travelled on 19-22 Jan 2024 and I felt this was the worst cruise experience ever. I paid USD1000 plus (premium balcony) for 2 pax. RC and Genting Cruise rooms facilities are far better. Costa rooms lack toiletries, with only soap and pulp body shower gel (syampoo/body gel all in) available, a small bathroom, no coffee ...

This was the first time our family have ever gone for a cruise. Hwajing the organiser in working partnership with costa - bad management. With thousands of guests checking in, all stuck at the dining area with the reason with (rooms were not ready yet) it was chaos. Rooms carpet bit smelly & dusty, toilet is bit clogged Food was really not fantastic, we are vegetarian and the choice of ...

Where do I start? After reading many terrible reviews of the Costa Serena after I had booked this cruise I should've learnt my lesson & cancelled it! Several times I tried to contact Costa by email prior to departing with some requests but to no avail, they don't seem to acknowledge any sort of email enquiry. So why was I suprised that when I tried to call them they didn't answer the phone ...

Whilst not a major cruiser we have completed enough to know this was the worst of our experiences and total rubbish. We will never cruise with Costa again. As part of a package advertised on cruise critic we spent 4 days in Dubai then 7 days aboard the Costa Serena. Our first dissapiontment was being transferred from hotel to port embarkation arriving just after midday to be told we could not gain ...

we have just returned from a 7 night cruise on Costa Serena - sailing from Dubai. What an awful experience. I did research a lot of reviews, but still went with an open mind. I have cruised several times with other various Lines, but this has to be the worst. The food wasn't up to much....very basic and long wait in Dining Room at evening meal waiting for everyone to catch up with whatever was the ...

We have just returned from the worst imaginable cruise possible. We expected to go on a cruise of Dubai and the Jewels of the Emirates. On arrival at the Costa reception desk in Dubai we were handed a letter stating that minor works were in progress on the ship with minimal disruption. What a farce. Much of the atriums on the 4th and 5th deck levels were cordoned off and also a major area at the ...

I really don't know where to start! A disaster from day 1. This was my 13th cruise and without any shadow of a doubt the worst ship and company I've ever sailed with. There were however 2 good points......1. The few nice passengers we met 2. Getting off the ship Never have I encountered such, rude, ignorant, miserable, unhelpful crew. EVERYTHING was a chore! If you want a drink fetch it ...