1. Home
  2. Cruise Lines
  3. Costa Cruises
  4. Costa Serena Review
  5. Costa Serena Cruise Reviews

8 Costa Serena Cruise Reviews for Family Cruises to Middle East

Where do I start? After reading many terrible reviews of the Costa Serena after I had booked this cruise I should've learnt my lesson & cancelled it! Several times I tried to contact Costa by email prior to departing with some ... Read More
Where do I start? After reading many terrible reviews of the Costa Serena after I had booked this cruise I should've learnt my lesson & cancelled it! Several times I tried to contact Costa by email prior to departing with some requests but to no avail, they don't seem to acknowledge any sort of email enquiry. So why was I suprised that when I tried to call them they didn't answer the phone either? To my better judgement we decided to go ahead with the cruise, as we particularly wanted to see this side of the world & with only Costa available to this area we had no choice. We spent 3 wonderful days in Dubai staying in a lovely hotel before boarding the Costa Serena. (Wish we had stayed in Dubai now!) we wanted to board the ship during the day but all the information we had told us we could only board after 8pm. What utter rubbish!! We decided to go to the port early & try to get on board. Evidently people had been boarding since about 1pm, we got there about 4pm. My first impression was at the port, there was one girl doing the check in with a face like a fish and no courtesy what so ever. On other ships we had to leave a deposit on either on a card or cash, nothing was requested here? On arrival into the main atrium I found it dowdy and gloomy with not much light. The decor was appalling!! Then I noticed what sounded like drilling and chipping noises, LOUD!! When I looked up on the next deck there were maintenance men working on what would've been the shops? I just assumed that perhaps it was something they done when in port? How wrong was I, the work was continuous the whole duration of our cruise. The noise limits were endless. You couldn't sit to relax with a drink you couldn't hear the music being played for the horrendous sounds coming from the workforce above. We then ventured to other parts of the ship to find some areas divided where some areas were not accessible, workmen were walking around the ship carrying huge boards of plasterboards over guests heads?? What have we come to I asked myself?? As our cabin was not available until 8pm & we couldn't access our bags as all the doors to the cabins on each deck were not only shut but locked?? We had no choice but to arrive in the dining for our evening meal in the clothes we had travelled in.lucky for us we had a table of 6 & we were all English ( not many on board) the waiters were very attentive but we did seem to wait a while between each course. The choice was not very large (compared to other cruise ships) & the food was not very variable and tasteless. We were on the all inclusive drinks package & it was worth every penny as the drinks on board were expensive. Only trouble was you were not allowed a bottle of water it had to be a glass! The dining room was fine for the evening meal we ate in Vesta restaurant, but forget having breakfast or lunch there, it was a nightmare! We went twice to each then forgot it. The service was appalling & so was the food. Once I waited 20 minutes for a coffee?? So we went to the self service restaurant on deck 9. Although it was the same choice every day, breakfast was continental, cereals, fruit, pastries,anything that was suppose to be hot clearly was not & the waiters made no attempt to clear the tables until you walked away & had finished. At lunchtime there was pasta, carvery, salad, bread, soup & desserts of fruit, cakes of some description. It was not horrendous but the only trouble is after getting your food there were no tables available so by the time you found a table your food was cold!! The bar staff that continually parade around the restaurant conveniently chose to ignore the British guests unless you were lucky enough to grab one & ask them to serve you. The entertainment team were very amateurish & the shows were the worst I've ever witnessed. The first was a magician, we walked out half way through it was unbelievable! Most of the staff had a couldn't give a damn attitude & it became very stressful! The noise & dust from the continuous Maintenance going on around the ship really ruined our cruise along with the attitude of the staff, the dim gloomy cabins and dreadful decor on board, together with the awful entertainment and plain unimaginable food made this our worst cruise ever! The jacuzzi turned my new swimsuit brown (far too much chlorine in the water) when I complained to the guests services they were not interested & told me to claim on my insurance?! After a lengthy argument with them I demanded to see the Captain, who obviously doesn't deal with such trivialities!! I was told it will be dealt with & a letter will be with you within a few hours with a decision as to what can be done. After 8 hours I had heard nothing so returning to see them I demanded to see someone of higher authority. When speaking to her I was told nothing can be done on board & it has to be dealt with when I get home. With my previous experience of trying to contact Costa I don't hold out much hope?? There attitude was unbelievable & they really couldn't care less. The queue was so long when we had finished our meeting with her & everyone was complaining about one thing or another. There were several pools on board, we decided to use the "Adult Pool" at the Aft of the ship on deck 9. Unfortunately though this was not adhered to as plenty of European kids decided they would use it "bomb" every guest using it! The pool attendant asked them to use but as in the case of many situations they decided to ignore it!! The pool slide was out of action the whole duration due to maintenance but actually no work was seen to be done? The 4D Cinema was not in English & had no sound!!! Unfortunately for everyone on board on Thursday we experienced a sandstorm which meant that we couldn't really get off the ship back in Dubai. This meant it was another day we had to endure the ship! There was no additional entertainment to enjoy and soon the ship became very full with lots of disgruntled guests hanging around. im not convinced that the ports of call in Oman were of any interest, in particular Khasab! We thought as many guests did that they should forget Khasab and have 2 days in Abu Dhabi where there was so much more to see & do & not enough time for only having 1 day. Probably though knowing all the savings Costa was trying to make this was just another? So to sum it all up, would I do another Costa cruise? NO WAY NOT IF THEY PAID ME!!! Someone recently wrote saying this was the Ryanair of cruise ships, this is an understatement!! Read Less
Sail Date March 2015
Now where do I start.  Having done dozens of cruises with the likes of Princess,  P&O, NCL, Celebrity and Royal Caribbean I have learnt that apart from small differences in presentation,  the typical fair of different ships and ... Read More
Now where do I start.  Having done dozens of cruises with the likes of Princess,  P&O, NCL, Celebrity and Royal Caribbean I have learnt that apart from small differences in presentation,  the typical fair of different ships and lines is pretty much the same.  Happy friendly crew,  excellent food from the buffet from breakfast to last thing at night,  pool side burger bars,  elegant dining rooms with silver service with the best food available,  specialty restaurants, lots of great bars,  to show and entertainment everywhere. This is NOT what you get on COSTA!!! Having just returned from a weeks cruise on the Costa Serena I can honestly say it has been the worst cruise I have ever been on (after completing 15). Ok the ship is clean and much to the best efforts of the staff (who look shattered due to the long long shirfts Costa make them work), things just don't flow like a good cruise should.  I'll go through the points that will show how poor Costa now is:  *Grumpy shattered staff - Talk to staff on any ship you understand how they work for lengthy contracts without any days off, but at least they get decent down time and breaks, the odd half day and rewarded for service by tips and staff competitions. On Costa staff have two shifts and one being 11 hours long and they even get diddled out of their automatic tips by the company. Even with their best efforts you can understand why they are how they are.  *Closed, closed, closed - If you like taking your watch off when on holiday and eating/drinking at your leisure forget Costa.  During the day the buffet is your main option,  but only for short time slots for the serving of hot food. Open for breakfast, 1030 closed. Then open at lunchtime, but be quick as two hours later is closed again,  and the Dessert will always be fruit salad! They do rolls around 4ish, but again they are not great. Other than that, the buffet is closed. No evening meal option. The poolside burger bar, only open for an hour or so at lunchtime,  but don't worry, as you wouldn't eat from here anyway with its grey meat.  The beef and chicken burgers look and taste the same. The best description being cheap meat.  *Food - The food on board is limited, after the cheap bland delights of the day time buffet,  you have the option of your evening meal in the main restaurant.  Poor service,  no banter with the waiters as they have too many tables to serve, and the food.... Bland bland bland.Specialty restaurants (where you have to pay extra) consist of pizza, the same that was free during the day,  or an Italian. No snack bar,  no cafe in the atrium, but there is room service,  if you pay.  *Drinks packages - The all inclusive package should be called the 'some included' drinks package. It costs the same as other lines but virtually everything is excluded from the deal.  *Water - Costa will serve you alcohol all day and all night,  but you can only get a glass of water if you pay.  Even with your dinner no iced water.  And just to make sure they can get some more money out of you, they turn the water fountains off in the buffet when it closes after lunch. Captains drink reception - Nope there wasn't one. Bridge updates - No announcements from the captain giving you an update on your voyage.  *"Just for Crew" "Just for Crew" - Crew safety drills being piped in full volume lasting for hours into passenger cabins. *TV - Cabin TV film channels not operating,  instead showing safety drills on loop. *The ship - It is clean,  very clean.  But good is it ghastly.  It's decor looks like the inside odd a sea-side amusement arcade with dark blue walls and ceilings broken up by red or blue lightsvand neon coloured tin metal strips. In the atrium they have these strange mannequins bolted to the ceiling. Apart from that,  it's not too bad.  So much potential just poorly run.  *Other customers - It would be rude of me to count this against Costa, but the majority of customers are rude,  they just push in everywhere.  The only people queuing will be the brits. *Entertainment - there was certainly plenty of singers and bands on board,  but after a day or two you got this de ja vu feeling as the next repeated the same sets night after night.  It wasn't all bad, but so much was it did takeaway from the glamour of cruising.  The best advice I would give to anyone thinking of going on a Costa cruise would be to go onto another cruise line.  Read Less
Sail Date March 2015
Overall very good experience, tasty food, a-la-carte portions were small, but very tasty. We purchased all inclusive drinks package, which was good value for money. Very good entertainment, piano bar- fab! I personally have been sawn into ... Read More
Overall very good experience, tasty food, a-la-carte portions were small, but very tasty. We purchased all inclusive drinks package, which was good value for money. Very good entertainment, piano bar- fab! I personally have been sawn into pieces on the stage by the Italian magician ! Portrait photos were very good quality and prices have been reduced from our last cruise with Costa 3 years ago. My daughter enjoyed kinds club, I used spa, which was a bit overpriced and the state of the art gym. I wish we purchased cruise and stay as 1,5 days were not enough to explore Dubai. Read Less
Sail Date February 2015
Overall very good experience, tasty food, a-la-carte portions were small, but very tasty. We purchased all inclusive drinks package, which was good value for money. Very good entertainment, piano bar- fab! I personally have been sawn into ... Read More
Overall very good experience, tasty food, a-la-carte portions were small, but very tasty. We purchased all inclusive drinks package, which was good value for money. Very good entertainment, piano bar- fab! I personally have been sawn into pieces on the stage by the Italian magician ! Portrait photos were very good quality and prices have been reduced from our last cruise with Costa 3 years ago. My daughter enjoyed kinds club, I used spa, which was a bit overpriced and the state of the art gym. I wish we purchased cruise and stay as 1,5 days were not enough to explore Dubai. Read Less
Sail Date February 2015
The worst Cruise Ship I have ever experienced and will never trust this Company again. My Cabin was 2412. Fine in itself but nobody should have to endure the level of noise that I experienced coming from Deck 3 above which was obviously ... Read More
The worst Cruise Ship I have ever experienced and will never trust this Company again. My Cabin was 2412. Fine in itself but nobody should have to endure the level of noise that I experienced coming from Deck 3 above which was obviously the Restaurant/Galley clearing up after the 2nd dining sitting. The noise I had to endure was those responsible for clearing up seemed to be dragging containers/bins across a steel floor from 11pm until 2pm and then starting again at 5am for the breakfast sitting. When complaining to Reception nothing was done. No complaint forms available on board and the Reception Staff need retraining in Customer Relations. We pay your wages!!! The Air conditioning in this Cabin somehow contained cigarette smoke. Costa cruises have been given ample time to address these issues but they have not bothered or are simply not interested. They say the matter was logged which is unacceptable. Read Less
Sail Date February 2015
We have just been on the Costa Serena from Dubai to Oman ect. We arrived at the port at 8/30 am to be told we cannot board the ship till 8/o'clock in the evening great after an over night flight. Later they done us all a big favour ... Read More
We have just been on the Costa Serena from Dubai to Oman ect. We arrived at the port at 8/30 am to be told we cannot board the ship till 8/o'clock in the evening great after an over night flight. Later they done us all a big favour and let us on board at 3oclock in the afternoon but still could not get a shower or change of cloths until 8 o/clock that night. Bad start but did not improve that much, the following night was there first Gala dinner we sat at the table at 9 0/clock and by 9/45 still had not had a drink or menu. We gave up and went to bed, but the service did improve after that. They do have ice cream machine but none of them was working, often the Orange drink machine also wasn't working and all the tea and coffee machines were closed by 90/clock in the evening. Luckily this was not our first cruise so it has not put us off, as we have experienced fantastic meals on all the other ones,we were surprised to find they could not cook fish tried three times all well over cooked and gave up. Just to say I do not enjoy having to write this but feel that people should be aware of this cruise line, and just in case you think we will try them again you are wrong. Costa do not cut your service to cut your prices David and Brenda   Read Less
Sail Date January 2015
We took the Christmas cruise from Dubai on the Costa Serena in a premium balcony room on deck 8. The room was quiet and well positioned although seemed smaller than the 20sq.m that Costa claim. Room was made up appropriately each day. The ... Read More
We took the Christmas cruise from Dubai on the Costa Serena in a premium balcony room on deck 8. The room was quiet and well positioned although seemed smaller than the 20sq.m that Costa claim. Room was made up appropriately each day. The itinerary was good. (Dubai, AbuDhabi, Muscat and Kasabh) I'd echo other people's concerns about cutbacks. Most of these are simple things but they leave you disappointed. For example, Ice cream machines that never served ice cream, switching off the water machines to force you to buy drinks, no jug water available at dinner, no buffet option available in the evening and none the usual little cruise touches like towel animals. It kinda felt like a budget airline approach. It showed up in other ways too – Our room wasn't particularly clean with stains and smears on low down and high surfaces in the room. Maintenance of things like the water slide was also lacking- The slide was one of the reason for selecting this particular boat and it didn't operate at all during that cruise. Breakfast and lunches were fine but evening meals were disappointing as they lacked variety and quality. Nothing really tasted fresh, it was all frozen re-heats; The menus didn't excite or inspire; I had difficulty picking one item rather than difficulty choosing between two. The main issue is the staff. At time of booking, I had been promised a late departure. There was a different story on the boat. Guest relations did little to resolve my concern, failed to communicate with me and at times were just plain rude. Their management didn't seem to work – perhaps they were off for Christmas or just couldn't be bothered? The “International host” was never available and gave contradictory messages to those of the guest relations team. Even check-in staff and left luggage team were very rude. It's almost as if there is a malaise across the entire crew.... I only read the other reviews after I came home. It seems that I'm not alone in my disappointment. I've been on Costa boats before and loved them – but not this one. If this is indicative of where Costa is taking their business, I won't be booking any more. My advice to anyone considering the Serena is only buy if it;s cheap and then think of it as budget cruise. Don't waste money on premium rooms and the like. Consider it like a B&B in a sunny climate... Read Less
Sail Date December 2014
As a 70 year old grandfather, I flew Emirates alone from Birmingham on the overnight flight to Dubai. Emirates have great food and a generous baggage allowance and I was well within the 30kg limit, even including all of the Christmas ... Read More
As a 70 year old grandfather, I flew Emirates alone from Birmingham on the overnight flight to Dubai. Emirates have great food and a generous baggage allowance and I was well within the 30kg limit, even including all of the Christmas presents which I was taking. Flying overnight and the 4 hour time difference meant I wouldn't require a hotel. The flight route, which you can reassuringly monitor on your own screen,carefully avoids the troubled areas (Ukraine,Syria and Iraq) with the final leg over increasingly friendly Iran. The early morning arrival at Dubai was delayed by a half hour whilst we circled over the Arabian Gulf, waiting for the airport to re-open, after being closed due to the morning fog. On the landing approach, the magnificent sight of the Costa Serena could be seen at berth in the port. Dubai is a massive hub airport. After an internal train ride, I joined the immigration queue. Allow a good half hour for this if you need the 30 day visitor visa stamp. I was to meet up with the rest of the family party arriving at midday so there was no rush. Our party totaled 6, 3 adults and 3 children. After lunch, we looked for transport to the ship. We made the initial error of dealing with a taxi tout at the exit. It became clear that we were going to cover a very large distance on foot to his vehicles. We then retraced our steps back to the white taxis in the official taxi rank. We realized that with 6 of us and all of the luggage, we would need 2 taxis. To our surprise, both our taxi drivers were ladies. They are not allowed to drive all male passengers, but because we had two females in our party, the convoy could depart, after negotiating a very reasonable fee for the trip. At the port, an army of porters unloaded our luggage and took it into the embarkation hall for us. With hindsight, arriving at 3.30pm was a bit early. I would think 4.30 would be better but there is significant traffic at rush hour in Dubai. There were many people there already and the check in process was very slow to gather pace. Basic refreshments were on sale in the embarkation hall. Toilets are available but you had to re-enter via security again. Security was good; equal to airport standards. The labels which Costa pre-supplied were attached to the luggage which duly appeared later outside our cabins at 8.00pm. You may prefer to keep your carry-on bag with you as cabins are not available until 8.00pm. Access to the ship using the Costa Card initially required a photograph to be taken at the gang-plank. This is then stored and associated with your bar-code each time you leave and enter. Your carry-on baggage is then X-rayed and you are metal detected. This is a very reassuring level of security, although one cynic suggested they were looking for smuggled-on booze. Once aboard you are relieved of your passport. This is duly labelled and stored until the eve of dis-embarkation when they are returned. A receipt was issued for each passport. On board your Costa card serves many purposes. It is used as a payment cash card, cabin key, and identity card. You need to back it up with either cash or a bank card within 48 hours otherwise you get a reminder letter delivered to your cabin. Once on board, you are free to explore. Buffet food was available for free in the buffet areas. We used the deck 9 Ristorante Buffet Prometeo with lovely views from the window tables and subsequently we always breakfasted there and had lunch when aboard. Bar staff will approach you to sell the many drinks packages. We settled for a wine and water package which gave us 6 bottles of wine and 7 bottles of water. This worked out well for 3 adults with the 6 restaurant meals we would have during the week. We couldn't justify the all-in drinks package costs because we are only moderate drinkers. When you use your drinks package, you sign a receipt and retain a copy. On this receipt is printed exactly what you have remaining of your package. It is a good system, and you know exactly where you stand. The crew consisted of mainly Philipinos and some Italians. The Engineers and navigational and administrative crew were mainly Italian with a handful of other nationals The catering and cleaning crew were mainly Phlipino. The level of English spoken was very good. Although Italian was officially the first language, English was widely understood. There were many nationalities amongst the passengers Italian, French,Spanish Dutch, British,Philipino, South African, German,,Japanese, Chinese, Korean, and we got to know some of them. A good chance to try out my restricted foreign languages.All very friendly and lots of smiles The amount of traffic on the tannoy system was reasonable. English was usually 4th in line. The accommodation areas were quiet after about 10pm so the children could get to sleep. The level of service was very good. All of the crew were very pleasant and polite. The dining staff in particular were brilliant with the children. They would quickly serve dishes outside of the main menu, nothing was too much trouble. The whole ship was kept sparkling clean by a crew which happily took pride in the ship. For the trips ashore at Muscat, you are issued with a local entry and visa card by the immigration officials who come aboard. We later found that our passports had been stamped by them each time we had dis-embarked and embarked. The guided tour of Muscat was good with a really excellent local guide. We visited the Grand Mosque, the Sultan's Palace, the Omani Museum and the Souk. This is the biggest souk in the Middle East and we liked it so much that we went back on foot to get lost there the next morning. Muscat is highly recommended, so beautiful and the people so friendly. We were on the top deck when we left the port of Muscat. Playing loudly on the deck p.a. System was It’s time to say goodbye (Con te partirò) sung by Andrea Bocelli and Sarah Brightman Con te partirò ( I’ll go with you su navi per mari ( on ships across seas che, io lo so, ( which, I know, no, no, non esistono più. ( no, no, exist no longer. It’s time to say goodbye… I never realised before how poignant those words were. With the ship's siren blasting away, there were few dry eyes on deck that evening. We were too late in booking excursions at Khasab, they were all fully booked. We took the free shuttle bus into town. It is quite small and did not take long to explore. You really need to book an excursion in time. So after a lazy lunch on the ship we tried out The F1 Racing Simulator. At 12 euros for 7 minutes, great fun and reasonable value. There were also some dance lessons available. A different dance each day with instruction in italian, In Abu Dhabi we traveled using our Costa Cards as I.D and took the Big Red Bus Tour..This is good value. There is an earpiece (which you keep) commentary in many different languages. It is Hop on-Hop off so you can structure your own trip and spend as long as you wish at each location, so long as you don't miss the last bus back. In most of ports you are not permitted to walk to the gate; you have to be in a vehicle. In Dubai, we again traveled using our Costa Cards as I.D. and took the Big Red Bus Hop-on Hop-off Tour with commentary. Tickets are valid for two routes and for 24 hours. This includes a free trip one way on the water bus across the Dubai Creek. This is on the red route. The blue route takes you down the Palm Jumeirah and passes the Burj Al Arab. The return route passes the famous palatial shopping mall and the Burj Khalifa which is the world's tallest building. There is also a metro and a monorail system which we didn't have time to explore. Useful maps are available on the bus. So there is a great deal to see here. One day is definitely not enough. Unfortunately my return flight was early next day, so I wished I had booked a hotel for an extra day or two. For dining, we had a large table on the upper deck (4) of the Ceres Restuarante for the early sitting at 6.30pm. This was exactly as requested. We dined there every evening and the earlier sitting meant that we could take the children to the shows or discos before bedtime. The meals were always superb. Served with Italian style, always five courses plus a side salad.The waiters were really pleasant and efficient. They were really great with the children's food and were really attentive. There were two gala evenings during the week when we did get dressed up. There were some entertainments from the waiters including singing and napkin waiving and a conger dance.There was also a glass of proseco from the Captain. We made use of the squok club for the younger children. This was well run with good security that also scrupulously verified collection of the child. The 6 year old enjoyed it so much that she stayed all day and had two meals whilst the rest of us went on a shore excursion. The elder boy (15) used the teen club on several occasions and enjoyed playing wee games there. The theatre shows by the resident entertainers involved very professional dancing and singing. Most of the songs were in English with a few french and iIalian songs also, with audience participation. I mean everybody knew volare, cantare oh oh oh oh. A drinks service in the theatre is provided by very agile bar staff, so you do not need to leave your seats. There is no interval as the shows last for just over an hour.One evening there was a kind of talent show which involved varied acts by crew members such as waiters, chefs and engineers etc. This was surprisingly good and very entertaining. An other evening in the theatre was a meet the Captain and officers multilingual affair with free proseco for a toast. I spent part of a pleasant warm evening watching the Andrea Bocelli Christmas Show on the large screen outdoor video screen in the sheltered area on deck 9; more for the oldies though. There was always live music at various parts of the ship and also discos. The daily newsletter (Oggi, Today) which arrived in every cabin each evening, was a useful list of all of the next day's activities. Disembarkation was well organised with presentations in various languages. These presentations were also available on the video channels. Basically there were two windows for departure either before or after 0730 and two times for collection of luggage from outside each cabin. The luggage would be labelled with colour coded tags for the various different tours and duly delivered to collection points in the embarkation hall. Passports were reclaimed on a per cabin basis. Boat drill muster took place early on the first day and is compulsory for all passengers. As a first time cruiser and also as this ship was the sister of the Concordia, I took particular attention. We pre-walked the route specified on the back of our cabin door in advance of the actual drill. This route involved using stairways which were nominally 'crew only.' On the actual drill we were shepherded by crew along a different route using the standard stairways. I am sure a knowledge of these secret routes could prove vital in a real emergency. I believe this was done as a time saving measure; but I would say familiarise yourself with all of the safety instructions. Possibly as as a precaution, and maybe as a result of intelligence received, a letter was sent to all cabins regarding dangerous waters through which we would be sailing. This detailed the alarms that would be given in the event of possible attack at sea by pirates, terrorists etc. In the event of an alarm, passengers were not to use balconies, flash photography over the side would be banned. Certain areas high above the water line such as deck 9 were designated as muster points. I guess the Gulf of Hormuz was perhaps seen as a danger point. However the Serena had just completed a 3 week voyage from Savona, the last week of which took her down the Red Sea,non-stop past Sudan,Eritraer,Djibouti, Somalia and through the Gulf of Aden and then past the Yemen. It was reassuring that Costa had done the risk analysis and produced a plan to deal with such an emergency, however unlikely. The level of hygiene on the ship was good. We all remained well and were not aware of any gastric type illnesses on board. We were always very careful to wash hands thoroughly before eating and avoided touching surfaces by using elbows, knees and feet to open doors etc.Hand gel dispensers were fitted in the in the buffet areas and most passengers used the individual serving tongs correctly. As non-smokers we were pleased that the ship's smoking rules were well observed. We were never troubled by people smoking. In summary, we really enjoyed this cruise and would definitely sail again with Costa. The Serena is a well run happy ship and the food is excellent. Read Less
Sail Date December 2014
Costa Serena Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 3.0 3.4
Entertainment 3.0 3.4
Public Rooms 4.0 3.9
Fitness Recreation 5.0 3.6
Family 3.0 3.6
Shore Excursion 3.0 3.4
Enrichment 2.0 3.1
Service 4.0 3.8
Value For Money 3.0 3.6
Rates 3.0 3.6

Find a Cruise

Easily compare prices from multiple sites with one click