Costa Serena Cruise Reviews for Family to Europe - Eastern Mediterranean

We had booked 4 inside cabins for the family! We were given 2 at the back deck 7, 1 at the front deck 7.1 at the front deck 1. Having found the other cabins we went to find ours on deck 1. As expected it was compact but well set out. Very surprised to find we had port holes and thought there must be a catch! The ship is well laid out with sliding tops on 2 of the pools. Our first meal at 7pm (the ...

We loved our itinerary and ports of call. We had private excursions arranged by a travel agency so I can't speak to excursions made through the ship. For the most part, the crew was very helpful and friendly. I had a suitcase not make it to Rome with with me and it didn't catch up to me for 5 days. The ship kept me notified of where the suitcase was and when I could receive it. We were ...

After having a great initial cruise experience to Norway on Costa, we had a cruise from Hell the last time we went on this line. We swore we would never set foot on Costa again, however, the itinerary -- Greece, Turkey and Israel-- and the time of year made us consider this cruise line again. If you read my previous post, we were put-off with the incompetence of the staff and the rudeness of ...

I went on holiday with my daughter, I thoughtly enjoyed it. It was a new experience. Things that I wished I had known. 1. Do not miss the induction as they have an English speaking person telling you all about the activities and when they are in English. 2. Buy the drinks vouchers and the soft drink vouchers, I tend to drink alot of soft drinks and I wished that I had brought ...

Ah where to begin...thanks to Cruise Critic I had a lot information going in to this cruise and yes there were many ups and downs about the trip, but overall I would say we had a really great time. We have never done a cruise so I'll start with the positives. We had two cabins one for me and my husband and one for our two teenage boys ages 14 and 17.  Jocelyn was our cabin steward, she was ...

Disclosure: I'm not a Costa employee, but all of my work experience has been in customer service, including many years as someone that had to say thank you when given sick bags, or worse :-) As a result, I have a tendency to have high expectations with regards to customer service and am, not surprisingly, frequently disappointed. I had feared the worst when prior to our departure, I called ...

April 30, 2008-04-30 We just returned from a cruise on the Eastern Mediterranean aboard the Costa Serena. The cruise lasted one week (April 20-27, 2008). We are basically very independent people, not in favor of large crowds, and generally travel on our own. Reading reviews and commentaries by others before departure allowed us to adjust our expectations. I wish to thank all the people who wrote ...