Costa Romantic Cruises Reviews

If you are English speaking and want to take shore excursions don't book a cruise in Europe with Costa, Due to the lack of Numbers of English-speaking passengers there are very few excursions that are available, but you don't know that until you are on board and in most cases, you are advised a day or two before. The tours that you may be able to go on are with a guide who speaks at least 2 ...

After 3 years of wait book a 2 week cruise from Kiel to Marseille Start with food or the lack of you have to ask for everything (yes everything) even salt and pepper shakers. The dinning room is not much better The service was ok and the excursion were good when they didn't cancel the ones you picked Room was normal size with a non working fridge and a window view of a deck ...

We gave this a 1 only because of the spacious and well-organized ocean view cabins. However we will never sail on Costa again. There were numerous problems from even before we sailed - *user-unfriendly website One example: the option for buying Internet package disappeared about 2 weeks before sailing - "yes, there's a problem. It's not working" forcing anyone who hadn't bought already to buy ...

I have travelled on Costa before and picked this cruise for the ports and also I liked the ambiance on the ship. For any of the staff to go beyond their parameters seems impossible. To me an excellent customer service seems unattainable on Costa. This tired cruise line needs a complete rethink on what they are offering and higher management needs to give the front facing workers a bit more ...

Costa sent people to the wrong port. You don't start the embarkation process in Port of Marghera/ Venice like a lot of people thought.  You start it in the port of Tronchetto. Families,  old couples,  me and  my husband living our honeymoon,  all lost in the other side of Venice. We actually only spent money with a night in tronchetto because we thought we had to travel all the way to the port of ...

The COSTA COVID Activities are far too hard compared with other Cruise companies. Costa guests are NOT allowed to go alone from the board (in other Cruise companies is this allowed). You feel like in jail if you go with COSTA! It is better to wait with cruises with Costa as long as the COVID activities are mandatory. We had to book for every port a costa trip. Even if we would only to go in ...

We chose this cruise and were joined by two friends. As mentioned in other reviews we did not set sail due to Corona Virus affecting sailing ports of call. Have to say we found the staff extremely helpful and courteous at all times. Keep in mind these people were under extreme stress being far from their home base and not having any certainty of their position. The ship was very clean and there ...

My experience with costa cruise would be the worst travel experience I have ever endured.only on the ship for 24 hours, never left the embarkation port before we were told to disembark. The process of passengers getting their documentation back was a debacle waiting in lines for several hours elderly persons fainting, no care for passengers welfare was apparent. After this Costa only wants to give ...

Didnt end up sailing as cruise cancelled because of Coronavirus. Extremely rude, grumpy drink staff. Spent one night on board. Buffet was so small with well below average variety of food compared to other cruises I've been on. Food in dining room not good as well. Didnt get bread or coffee and having a drink card was a complete waste considering they dont serve cocktails or spirits in the dining ...

We chose this cruise because it visited the Countries and Ports we really like. I contacted Costa on 29th February the day before flying into Singapore and they told me the cruise was going ahead as originally planned. We had heard via (Facebook) that Cambodia and Vietnam ports had already been canceled, and I suspected that Thailand and Malaysian Ports were also going to be canceled as ...