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2 Costa Pacifica Cruise Reviews for First-Time Cruisers Cruises to Europe - Eastern Mediterranean

We booked our first time cruise in October 2010 for " The Holy Land and Eastern Mediterranean" solely to visit Egypt and The Holy Land. When Egypt was withdrawn because of the troubles we reluctantly accepted the situation but ... Read More
We booked our first time cruise in October 2010 for " The Holy Land and Eastern Mediterranean" solely to visit Egypt and The Holy Land. When Egypt was withdrawn because of the troubles we reluctantly accepted the situation but did not cancel. When the Holy Land was also withdrawn (before any problems there) we expressed our abject disappointment but were told that we could not cancel without losing all our money because it was too close to our embarkation date. We were therefore locked into a cruise to places we had already visited with no mention of compensation or any alternative. Costa even changed the name of the cruise to "Mediterranean Highlights" a few days before our embarkation with no mention of the Holy Land. We found that everyone we spoke to had had a similar experience and some were considering their legal position.We found our cabin very nice, the on board crew very good (but unhappy), the ship spotless, the restaurant food excellent, the buffet food OK.However the fine detailing of being made to feel wanted, appreciated, important by the shore crews left a lot to be desired. From having no one to meet and greet us at Milan airport so that about twenty of us were left to drag our suitcases around the airport trying to find a Costa representative or even a Costa sign. Through the chaos of embarkation and disembarkation to being turfed out of our cabin on our last day at 08.00 to be taken to Milan airport for a flight which did not leave until 20.00, a seven hour wait at a small airport are typical examples of Costa`s poor, careless, shoulder shrugging attitude towards their customers.Needless to say our first experience of cruising will most likely be our last thanks to Costa and no we will not be recommending them to our friends and family. Read Less
Sail Date April 2011
First time cruisers enj: On February 20th we embarked on an eastern Med cruise aboard the Costa Pacifica which first sailed in the summer of 2009. We were two of approximately 400 English speaking guests with French and Italian guests ... Read More
First time cruisers enj: On February 20th we embarked on an eastern Med cruise aboard the Costa Pacifica which first sailed in the summer of 2009. We were two of approximately 400 English speaking guests with French and Italian guests being the most numerous. Announcements came in English, French, Italian, German and Spanish. The staff was courteous and very helpful. Our interior room was very efficient and roomy. We toured a oceanview and saw a balcony but we were very happy with our interior. The two main dining rooms were dazzling. We enjoyed each and every evening meal. The buffet areas were large and always filled with something to eat. We tried out a few shows but Vegas styled shows are not our thing. The ship offered many activities, especially on non-port days so the time flew by. We did most of our own excursions (DIY) but the two ship excursions we took were typical large bus types with a lot of time wasted waiting for people. Also, we had to endure the "sales pitch" that so often is included with a ship excursion (on the Ephesus excursion they took us to a carpet store and everyone was very bored). A storm on the seas caused us to be late docking back at Civie and I was amazed at the level of support and help given to travelers by Costa. They tried their best to help out the passengers. The only warning I can give to American tourists is simply this...it's an European cruise so don't expect steaks and potatoes on the menu. The food in both the main dining rooms and the buffet area is typical European with a lot of seafood and lamb. Plus, don't get put off as an American when the announcements are hard to sometimes understand. If you miss an announcement, just ask a crew member and they will help you. Read Less
Sail Date February 2010
Costa Pacifica Ratings
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