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2 Costa neoRiviera Spring Break Cruise Reviews

We chose the Costa neoRiviera purely because of the itinerary - we wanted to start in Istanbul. The departure was changed to Athens but we had been there before so it was a disappointment, although understandable in the circumstances. What ... Read More
We chose the Costa neoRiviera purely because of the itinerary - we wanted to start in Istanbul. The departure was changed to Athens but we had been there before so it was a disappointment, although understandable in the circumstances. What wasn't so understandable was why we were still flown to Istanbul for a 4 hour wait for transfer to Athens, leaving us arriving at the ship at 12.30 on 26th unable to eat or drink because all facilities were closed for the night. Customer service staff weren't all that helpful and to be fair a cold snack was later sent to our rooms. Despite having been to Athens already, we really enjoyed seeing it again. Exiting the port we were offered a 15 euro transfer for 3 to the Acropolis which on discussion with the driver became a 50 euro day tour of Athens with return direct to the ship which we found to be great value. The weather certainly plays its part in influencing your memories of the Greek islands and we were not disappointed. Mykonos was our next stop, really no need for any excursions, the town is lovely in itself, and a water bus takes you there for 2 euro, no need to buy expensive transfers. We headed for Delos on a guided tour and it was better than we expected, a mini Pompei. Santorini was reached by tender, but our Costa excursion was really a glorified bus trip to two villages, which, while worth visiting, were swamped by the occupants of two cruise liners, and the guide on our bus added little value to the day. However the island is beautiful and if you can force yourself to put the crowds to one side it was a great day out. We are, after all, part of the crowds ourselves! Our bus trip did include the cost of returning to the tender boats by cable car. Argostoli on Keffalonia was less impressive, nice to see but not worth going out of your way to do so. We had a private excursion, not a Costa one, and it was just ok. Quick tour of the area and a wine tasting, but nothing exciting. Anyone visiting this island could have as good a time just walking into the town which looked nice. Other guests were not impressed with the Costa tours they went on. Dubrovnik was spectacular. Heading to the cable car we again hit on a taxi driver who took 4 of us up to the cable car viewpoint but stopped on the way at a few other vantage points to allow photos. it was cheaper than 4 cable car tickets and we had better views. We then walked the walls, as everyone does, and it was impressive. Again, the weather did us many favours and on a wet day I'm not sure the same impression would have been made. Rain did greet our arrival in Venice for the end of the trip but it dried up as we docked and we walked from Piazzale Roma to San Marco and enjoyed it immensely despite it being our 4th visit. Venice always pleases. So all in all it was a great experience. However Costa could do some little things to enhance the experience. The buffet breakfast was a chaotic free for all. Staff and tour guides put this down to the arrival of the first 600 Spanish guests for the season, who really don't know the meaning of manners. However from earlier reviews of this ship we had been pre warned, and really on any ship when all occupants need to exit the ship at the same time its going to be hectic no matter how you organise it. But if Costa had opened at say 7.00am instead of 7.30, and had provided more than 4 coffee machines for 1600 guests it might have been better. After half an hour two machines usually packed in so it was a road rage type atmosphere around the 2 remaining coffee machines. Otherwise the food was fine, nothing spectacular, and the restaurant evening experience was good. We were not offered our choice of sitting but were told by a tour guide that the Spanish and Italians got the 10 pm sitting and us northern europeans got the 7.30 sitting. Lucky for us as I'm not sure I'd have lasted till 10.00. Staff and stateroom were fine and the ship itself was in good nick for an old ship. It clearly caters for Italians and knowing this in advance you just get on with it. Lots of shore excursions were cancelled because of low numbers but only after we had sailed, leaving short notice to re-arrange. Obviously you couldn't go to outside companies at this point! We had one cancelled on Santorini and as outlined above I'm not sure the alternative was value for money. Excursion staff weren't exactly sympathetic, using the shoulder shrug as the international language of communication. The fellow guests were the rudest I have come across, but on the other hand we did also meet some lovely people every evening. All in all it will be a great memory for us due to the ports of call and the lovely May weather. One person travelling with us was on her first ever cruise and far from being put off, is now seeking out a second cruise for later in the year. To sum up, you probably get what you pay for, and if the itinerary is what you want this compensates for other shortfalls. Read Less
Sail Date April 2016
We start our cruise from Dubai. I called before it and checked when embarkation starts to Costa hot line. They confirmed at 8 om so we stayed in our hotel and arrived 7.30 pa. No lines, very quickly registration and we got our cabin ... Read More
We start our cruise from Dubai. I called before it and checked when embarkation starts to Costa hot line. They confirmed at 8 om so we stayed in our hotel and arrived 7.30 pa. No lines, very quickly registration and we got our cabin immediately. I was surprised as before with MSC or Royal Caribbean we had to wait for a while. Cabin not big but very comfortable and well organised. So we 2 adult and kid with 3 big languages felt of. I expected all bad from Costa as I read lots of negative reviews, and choose that cruise only of ports of call. And I was surprised in good way. Very good food at 11 deck restaurant. Very good bar service there. We went few times to 5 deck resturant but i was disappointed - too many time to wait dinner some days took near 3 hours. So we stopped to go there and visited only 11 floor. Food was same but more variety, better service and smiling su- chef Edgar always recommend what is better to try. Our kid is very bad in eating - there he ate all without any problem. Yes you can not have coffee or tea at lunch or dinner, but it's not very useful in the evening and was avaliable 4- 5 p. All staff was very friendly, smiling, saying hello and bye. Ready to help. Even busy managers played with my son and you feel like big friendly family all around. Quality of drinks very good, we ordered some cocktails sometime in the evening. We're served very quickly. Thank you Jose ))) I took cappuccino ever morning at pool bar - when it opened, and it was delicious - love illy. Thank you bar staff - still remember sun raise ))) I like animation team. Every morning - gymnastic, games, tournaments. We participated in most of activities and have great fun. Shows were good. Not the best I see, but not bad. Some of them are very nice. Even my son participate in one with muppets. Till today he is reminding that and laughing. Few times we went to disco and dance. But they were just few people there, so not too funny. Very clean everywhere. I made gymnastic very early and see how pool boys clean all. Same in the cabin, and all over the ship. Good music in bars. Only dancers from Grand bar were not very friendly, like doing hard boring job (only one minuse). And main- we have late flight in the evening and they let us stay!!!! Till 11.30 p.m. and that is great. As be very hard to stay so long in airport. And lots of people departure late. So main- I was ready for average cruise according review I read. But it was amazing. Friendly staff, good service, tasty food, fun animation team, not bad shows. Good music, bars and restaurant. It was amazing cruise, with very interesting ports of call. And I will try with Costa other cruises. Read Less
Sail Date January 2016
Costa neoRiviera Ratings
Category Editor Member
Cabins 4.0 3.7
Dining 3.0 3.4
Entertainment 3.0 3.0
Public Rooms 3.0 3.9
Fitness Recreation 3.0 3.5
Family 3.0 3.5
Shore Excursion 3.0 2.7
Enrichment 2.0 2.6
Service 3.0 3.7
Value For Money 3.0 3.2
Rates 4.0 N/A

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