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1 Helpful Vote
Sail Date: February 2018
Have just returned from short cruise, and was concerned on the poor reviews on Costa Cruises. However, we found very little to complain about, and thought it excellent value. Embarkation was very easy, our premium balcony cabin was large, ... Read More
Have just returned from short cruise, and was concerned on the poor reviews on Costa Cruises. However, we found very little to complain about, and thought it excellent value. Embarkation was very easy, our premium balcony cabin was large, clean and comfortable.The decor on the ship in public areas is rather gaudy, but as someone pointed out, by the second day you didn’t notice it! The food was generally very good, although the amount of choice on the dinner menu in MDR varied from day to day, but always offered at least 5 courses. Had heard through CC that water in restaurants was only served by the glass. This was incorrect on this ship, and a large bottle of water cost around 2euros. Also available was 50cl carafe of red or white wine for 11euros, which was quite acceptable. The evening entertainment was varied, and the standard comparable to most cruise lines eg Princess, Celebrity and P & O. Although not many British on board, there was no problem with communication with the Crew, and we felt that there was a wide age range of passengers.Disembarkation was extremely easy, just walked off at passengers convenience. Would advise anyone to give it a try, and think that most people will be pleasantly surprised. Read Less
2 Helpful Votes
Sail Date: January 2018
Joined this ship in Dubai near the end of January for a five night cruise to Muscat, Sir Bani Yas Island and Abu Dhabi. We had an inside cabin on Deck 1 which was right under the Piazza Casanova, so there was quiet a lot of bumping and ... Read More
Joined this ship in Dubai near the end of January for a five night cruise to Muscat, Sir Bani Yas Island and Abu Dhabi. We had an inside cabin on Deck 1 which was right under the Piazza Casanova, so there was quiet a lot of bumping and music until 1am. This didn’t bother us too much as we like music and dancing so we rarely turn in before 12.30 anyway. After 1am it was really quiet until 8am so we were happy enough. We found all the staff friendly and helpful and enjoyed dancing in Piazza Casanova and also to the group in Isolodora and to Luciano (guitar/vocals). We also enjoyed some of the artists and the Italian version of ‘The Voice’, where the singers were understandably mainly Italian. Food selection in the restaurant for breakfast and lunch was not too good, so we got into the habit of taking breakfast and lunch in the Buffet and dining in the restaurant in the evening. Embarkation and disembarkation were smooth enough and we must credit the staff for the arrangements on the visit to Sir Bani Yas Island. They organised a super beach BBQ and put music and dancing on, and the tenders operated all the time during the day. We expected queues but there were none! On the downside we never expected to have to pay for water with our evening meal and we could only get teas and coffee in the buffet at certain times, unless we paid for it of course. You pay five euros for a pint and four euros for a half pint and they then add 15% to this cost. Invariably there was about an inch and a half of froth in the glass so we always asked for them to be topped up to the line! Gratuiuties were added at 10 euros each per day. Overall though, we had a good time and thought the overall package including Emirates flights and the Dubai Hotel stay, was tremendous value. One final point re. Transfers in Dubai. Be careful to ask the taxi driver what the cost is likely to be as one driver tried to rip us off, not knowing that we had previously made transfers in Dubai. Read Less
Sail Date: January 2018
This was our first cruise on Costa, but our 16th overall. Here are our honest thoughts on the various aspects. The cruise was 7 nights and embarked at Dubai. Flight ------ We booked the flight independently of the cruise. It was ... Read More
This was our first cruise on Costa, but our 16th overall. Here are our honest thoughts on the various aspects. The cruise was 7 nights and embarked at Dubai. Flight ------ We booked the flight independently of the cruise. It was an Emirates flight from LHR to Dubai. It was an overnight flight that landed in Dubai at 6am. In hindsite, this was the wrong choice as embarkation didn't start until 8pm and it turned out to be a long day. Still the flight itself was very good and we were impressed with Emirates. Embarkation ----------- This is where it all went a bit wrong. Our embarkation ticket stated 8pm as the boarding time which seemed a tad on the late side compared to a normal cruise. A quick google suggested that if you turn up at around 3pm, they would let you on. However imagine the dismay when we (and many other people) turned up in the afternoon to be told that 8pm was the hard and fast time and so we had to wait for 5 hours in the cruise terminal. Turns out this was because Friday (the day we embarked) is a holiday in the UAE and therefore the immigration control officials were only available from 8pm, hence the time. Can't really blame Costa for this I guess, but it's something to note. Cabin ----- We had cabin 7290 which was classed as a suite 'S' Cabin. It was a very nice size and was quite a bit bigger than a standard balcony cabin, so we were very pleased. Dining ------ Because we were in a suite, we were allowed to eat in the club restaurant (Club Medusa) free of charge for Breakfast, Lunch and Dinner. We didn't eat in the MDR, so can offer no opinion. We also tried the buffet for lunch a couple of times, but found the choice very limited. Club Medusa was very nice and the choice varied daily. The wine choice was also very good and you could try the wine to see if you liked it first. They try to sit you in the same area each day so you have the same waiters which helps build the relationship. It was also fairly quiet and you don't need to book ahead as suite guests. This was certainly one of the suite 'extras' that helped make the cruise that bit more special. Entertainment ------------- This is one area where both Italian cruise lines (MSC & Costa) fall short compared to American and British lines. The daily activities are very limited and evening shows are centred around song and dance and acrobat routines. I guess it's the language issues that are the cause. The good things of note were the live bands and the animation team. Dress Code ---------- We had lots of varied dress codes on our cruise. We had informal, Gala, Italian, Arabian and white nights, although many people adopted informal for the whole cruise. It was all good fun. The only gripe was that nowhere on the pre-cruise documents stated what was on offer, so you couldn't preplan what to pack. Ports ----- A cruise around the UAE all pretty much stop at the same ports. The main ones on our cruise were Dubai, Abu Dhabi, Muscat and Sir Bani Yas Island. Ship ---- Having just been on the MSC Preziosa, the Costa Mediterranea looked and felt like an older ship in comparison. We experienced some very rough vibrations in our cabin whenever the stern thrusters were used and there was a constant vibration from the engines all over the ship when at sea. Nothing to bad to spoil the holiday, but not something I ever remember experiencing on any other ship. Suite Extras ------------ As we were in a suite cabin, we were entitled to a number of 'extras'. They were :- - Breakfast/Lunch/Dinner in the Club restaurant (see above) - Complimentary Intenditore drinks package. This is the top level one and pretty much every drink is included (apart from super expensive). You also get drinks loaded in your minibar. - Exclusive activities. We are invited to a couple of cocktail parties with the captain, but didn't attend due to the timings. - Complementary room service etc. We had breakfast in our room a couple of times, but other than that, didn't really test the room service. Disembarkation -------------- This was very smooth. We were free to leave the ship at any time up to 1pm and collect our luggage from the terminal. Perhaps this is something unique to the UAE cruises. Port to Airport --------------- Grabbed one of the many taxis from the terminal. Tooks roughly 20 minutes and cost 55 Dirhams (£11). Overall ------- No one can argue that Costa are not good value for money (much like MSC) but of course that means that certain aspects of the cruise are 'budget restricted' like the food and entertainment. It is also very Italian orientated (not unsurprisingly). However as long as you accept these limitations, then you can certainly enjoy yourselves. Read Less
2 Helpful Votes
Sail Date: January 2018
I took a last minute cruise to Dubai, sailing on 13th January 2018. Having completed the online paperwork, we had to fill in more forms at Port Rachid. We boarded and were informed our room would be available at 11 am. First impressions ... Read More
I took a last minute cruise to Dubai, sailing on 13th January 2018. Having completed the online paperwork, we had to fill in more forms at Port Rachid. We boarded and were informed our room would be available at 11 am. First impressions were good. Our cabin 1002 was clean, although there was little In the way of toiletries and no sunbed towels in our cabin. From then on things went downhill, firstly Costa will Not allow you to cancel the daily tips, that Cruise Critic States customers can do. The reception staff are rude, patronizing and unhelpful. They charge for every thing. Hot drinks like tea and coffee is only free at breakfast. If you want a Coffee after 9.30 pm on the main pool area, then you will find it unavailable. The food was dreadful, cold and poor quality and choice. They add a 15% surcharge on any drink, on top of the daily gratuity! Food in general is not available after 9.30 pm ( if you want to eat late at night) unless you pay extra for either pizza or burgers. There is no freedom dining in the evenings, we luckily were allocated a 6.30 pm time slot, other passengers sadly could not eat until 9.30 pm and therefore did not leave the restaurant until after 11 pm. The entertainment was very good, and the ship although quite old has some wonderful quirky features. It felt like the British passengers were treated as second class citizens in favour of the Italians on board. Having been on a P and O cruise ship recently I would never again travel with Costa nor recommend it to British passengers. Read Less
5 Helpful Votes
Sail Date: December 2017
I wanted a cruise our of Dubai. My hobby is traveling and I travel every month-plus. I have been on about 140 cruises. My first cruise in 1973 was with Costa and I cruised on the Carla C out of San Juan years later. These cruises were ... Read More
I wanted a cruise our of Dubai. My hobby is traveling and I travel every month-plus. I have been on about 140 cruises. My first cruise in 1973 was with Costa and I cruised on the Carla C out of San Juan years later. These cruises were great, but Costa has changed. They charge extra for every thing. I booked cruise, air, hotel and excursions with Expedia. Everything worked out fine, except the cruise and the last two excursions. I had to be out of the hotel by noon. So I got to the terminal at 1130. There the Costa people told me check in was at 8:30 PM, which was new to me. They said it is on your documents, not mine. So the first day of the cruise was spent sitting in the terminal. So it became a six day cruise, even the gratuities were for seven days on a six day cruise. If you had a complaint, they would say what is your cabin number and that was the end of that. Most cruise ships post menus, not this ship. On the plus side best room safes I have seen and most of the crew were friendly. Read Less
2 Helpful Votes
Sail Date: December 2017
I guess we went with an open mind. As they say..." when in Rome - do as the Romans do" so we adjusted our expectations but ended up enjoying the experience of an Italian themed ship - from the over the top Italian decor to pasta ... Read More
I guess we went with an open mind. As they say..." when in Rome - do as the Romans do" so we adjusted our expectations but ended up enjoying the experience of an Italian themed ship - from the over the top Italian decor to pasta everyday with our meals. We were worried after reading the reviews but I realized that North Americans just cruise differently from Europeans...no bottomless ice teas and lemonades, coffees and teas limited to breakfasts and merendas, lots of pasta, but we got to enjoy Osso Buco, gnocchis, bombolones for breakfast, olive oil and balsamic with your bread instead of butter and many more...Honestly - I enjoyed the food more than the other cruise lines that we've been on. Service was up to par in the restaurants and cabin but they can do a better job communicating with the English speaking passengers. First night apparently was an All-White party and we obviously did not get the memo as we showed up dressed in black...hahaha. Enjoyed the dance lessons and live entertainment was available in many of the bars and clubs. Overall - it was a pleasant experience. Read Less
17 Helpful Votes
Sail Date: March 2017
We have just returned from a back to back middle east cuise sailing on the costa Neo-rivierra for a total of 30 nights. The first week was spent sailing around the UAE and then a 23 night crossing from Dubai to Genova in Italy. The ... Read More
We have just returned from a back to back middle east cuise sailing on the costa Neo-rivierra for a total of 30 nights. The first week was spent sailing around the UAE and then a 23 night crossing from Dubai to Genova in Italy. The following is our opinion on this cruise experience. We try to be fair with our viewpoints on every cruise we do, other passengers on this cruise may have a different opinion than ours. Flight, pre cruise stay and embarkation. We flew to London for a couple of days before the cruise and then took an overnight flight with British Airways from London heathrow to Dubai. The evening hot meal was a choice of meat or veg curry and was suprisingly tasty. Breakfast was a dissapointment, just a cereal bar, juice and tea or coffee. Entertainment system was good and flight was comfortable for the 6h.45m flight. I had assistance at the airport and immigration was fast and efficient. We used the Dubai metro to get to our hotel and bought a gold NOL card. The first class carraige at the front of the train had room for luggage and was not as crowded as the other compartments. It was very easy to use and cost 25 Dirham,with a 19 Dirham credit included. Our hotel was the Novotel Mall of the emirates suites, 2 metro stops within easy walking distance. The hotel was clean and welcoming,all the staff were friendly, our suite was large and comfortable and it was made available as soon as we arrived,which was a nice unexpected touch. Breakfast was very good,with an international selection as well as a few local dishes. 2 days later and we checked out, we took a Taxi to the cruise terminal at about 1pm. We dropped off our luggage and filled out the health questionaire and were informed that boarding would begin at about 3pm but our cabin would not be available until 8pm. A small selection of sandwiches and juice was made available while we waited. At 3pm embarkation started and there was only a few people. The gangway was very steep and there was no way that i could walk it and so a security/immigration officer came down to take my passport and photo and i was escorted through a seperate entrance,i was made very welcome and directed to the buffet on deck 11. Our cruise card could not be collected until 8pm but we just showed our printed ticket to show we had the drink package and that enabled us to get drinks. The Costa Neo-rivierra. A small ship that was at first confusing to get around. The easiest way to navigate was to remember that the vast majority of places could be accessed by walking along deck 6 and make your way around from there. Most of the inside entertainment areas were on deck 6 with a few on deck 5 , 7 and 12. Decks 11 and 12 were the buffet and outside areas. Buffet. We did'nt use it that often, the meal we had on embarkation day here was very nice with a nice selection of dishes including curries etc, however all this changed for the crossing where the selection became a lot more suited to the Med palate. There was always a choice but IMHO you cant really make a ships buffet look appealing. At peak times there could be difficulty in finding a seat,but this is true of any ship we have been on. Breakfast in the buffet on this ship included hot as well as cold selection. There was NO free pizza on this ship but a grill serving burgers, hot dogs, fries and salad was available, i tried a couple of burgers and they were good. The only real complaint i had of this buffet area were the drink stations, they could become a bottleneck. My major problem here was that some passengers would fill thier personal water receptacles from the public stations and on many occasions i saw passengers coughing,then drink from the bottle and then fill this same bottle – small wonder that diseases soon spread. You can't blame the ship for this blatant abuse,there are big notices on the dispensers and even when i pointed the notice out to an offender,he became verbally abusive and a ships officer had to intervene. Main Restaurant Cetera and St Tropez. The Main restaurant is called the Cetera and although we didn't eat here,we had a look around and it looked very nice. Because we are Pearla diamente members,we were allocated the St Tropez restaurant which is used for suite and pearl members and is open every day for breakfast,lunch and Dinner. Most of the meals served here are also served in the Cetera restaurant with the exception of a chefs menu and we could have steak or king prawns as a no cost always available item. The menu on the whole was definate regional Italian with a few exceptions. On the whole the food ranged from good to very good,i only had to send 1 dish back because it was served cold. Lobster was available at a 15€ supplement. I had it and it was my first whole Maine lobster complete with the lobster crackers (to get in the shell)It was messy to eat but superb. Everyone, from the Maitre`D to the asst waiter were incredibly efficiant and friendly,nothing was too much trouble for them. A special thanks to the team led by Tamara. Amanda, Jin Jin (papardelle) Sylvester and Jessica, you are all stars and will be missed. Bars and Drinks. On our first week we had a pio gusto drinks package included. This gave you quite an extensive choice of both alco and non alco drinks. We are not huge alco drinkers, Donald enjoys an occasional glass of wine and i like my non alco cocktails. My fav on this line is the virgin banana colada and the pink panther. The pink panther tasted the same throughout the bars but the banana colada could change so vastly depending on who made it. It tasted so disgusting in 1 bar that i had to send it back,the second time it was better so i don't know what happened. On our 23 night crossing, no drinks were included,so we bought a 40 non alco package at 110€ and a 25 cappacino coffee pack at 85€ inc service charge. Most of the bar staff were very friendly and we never had to wait long before being served. Anjean, Deryl, Leah and Michelle quickly learned our likes and dislikes and were such good fun to be around. Our thanks to you. Entertainment. The usual daytime quizzes,games,dances etc during the day and music and dancing in the bars and lounges in the evening as well as the different theatre shows. We found the entertainment and shows to be a very good standard. The entertainment team were friendly and worked hard. We did hear some people complaining that there wasnt much to do but these were N.Americans and they freely admited that they like every minute of every day filled with organised activities. Excursions. 2 of the 5 excursions we had booked were cancelled due to lack of english speakers. They are fairly expensive but on the whole offered reasonable value for money. We did the safari on sir bani yas island. I was dissapointed not to see the giraffes but like the guide said, sightings can't be guaranteed. We did see cheetahs, gazelles,deers, ostrich eagles etc. The Dhow cruise in Muscat was very relaxing,to be fair theres not an awful lot to see other than the rugged coastline. The ancient etruscan civilization from civatavecia. Nice to look around and learn about these people. Supposed to have a typical etruscan meal included but don`t be fooled, meal was nice but i doubt the etruscans ate chicken, sausage chips and salad. Front desk/customer service Front of house staff, we feel often have the most difficult job aboard. They have to deal with passenger complaints and queries and Costa ships have a very large mix of different nationalities on board,this can result in quite a culture shock,especialy amongst the english speakers. Some of the complaints we heard were quite ridiculous and could have been avoided had the passenger done just the simplest of research or used a modicum of common sense. Why for instance would you complain because the tea used on board is not your favourite brand, why argue that you wont pay the compulsory service charge, saying the service you received is not to your satisfaction and you've only just got on board. Why should they refund your internet account after 3 days usage because you have now decided that this package wasn't for you. I heard all of this and more. The answers given were clear and dealt with in a precise and friendly way. Whenever we walked by we were always greeted by name and asked how we were with a smile. Fellow Passengers. Lots of different nationalities on board, Italians, Dutch, French, German, Swiss, English, Russian, Spanish, Australians and Americans etc. We only encountered a handful of rude passengers. For the first time ever on a Costa cruise we easily interacted with a group of Italian people. This may have been because several spanish words are similar and we have now gained more confidence speaking Spanish. We had such a good time with this group especially in the restaurant. We also met a delightful couple from Oz, Malcolm and Beverly, Thanks for your company and also to Yvonne and Hubby,we'll be in touch soon. The ship and disembarkation. The Neo riviera was kept spotlessly clean and was just a nice size for me to move about with my mobility problems. There are a few areas where i had to be extra careful, sometimes moving from a carpeted area to a piece of flooring caused me to go off balance. Staff were very accomadating at the fire drill and whenever i went ashore, and assistance was always given to me when needed, i never had to ask for this, it was all done with a smile. We arrived back at Genova Italy at 8am and were told we could stay on board until 5 pm and have lunch if we wished. Our train to Milan wasn't until 2pm so we stayed on board and had a bit of lunch and then disembarked. Because of our Perla diamente status, luggage was collected the night before and would be shipped home to us in Spain, so we only had an overnight bag to carry. I was once again assisted down the gangway and the chap took my bag and carried it to the exit,where we were shown the way to the train station, an easy 10 minute walk away. Both Donald and myself were very sorry to leave and we both agreed that this ship has now become the favourite in the fleet so far. We have now arrived home and have booked to go back on her in 2019. Thank you to everyone on board the wonderful Costa Neo-riviera, we had a wonderful time. Read Less
8 Helpful Votes
Sail Date: February 2016
I have been on cruises before so went on this one with open mind having read other reviews firstly after a long night flight we arrived at Dubai port at around 9am only to be told we could not board untill 3 pm our party of ten was ... Read More
I have been on cruises before so went on this one with open mind having read other reviews firstly after a long night flight we arrived at Dubai port at around 9am only to be told we could not board untill 3 pm our party of ten was allocated rooms on deck 2 that was the start of this nightmare cruise the noise on this deck is ridiculous not from passengers but the ship and it's crew . After a long day went to cabin for bed there was blood on bed linen we reported it changed next day after going to customer relations not even an apology we where then told we had to pay over 1 hundred euros for hotel service charge we prefare to tip the people we think deserve it but told it was compulsory . On to the food we only ate in the main restaurant twice the food and service was awfull the staff just ignored any request untill it suited them mabye because out of the party of ten 8 sitted in one restaurant 2 in another as we had booked together we asked to sit together they where not to pleased .the ship itself is clean but dated and for the life of me I cannot understand on a 7day cruise on 2days we docked all the lifts where turned off I suffer from bad angina and copd so I could not climb the stairs to deck eleven for lunch so had to wait untill evening for food I asked the reason was told essential repairs I would have thought these things would be done before we sailed . On to the entertainment it's an Italian cruise ship but they seemed to forget about any other languages after about 15 min all they spoke was Italian I will never cruise with this company again neither will any of my friends and to add to my disgust last day my bathroom towels had blood on them I would honestly anyone thinking of cruising with this ship use msc or royal Caribbean Read Less
7 Helpful Votes
Sail Date: February 2016
I went for honeymoon and I have been in Norgweian and Princess cruises before and I was thinking that this was almost the same but this one was a dissaster. Firstly in general the staff was unfriendly and even rude. the food was ... Read More
I went for honeymoon and I have been in Norgweian and Princess cruises before and I was thinking that this was almost the same but this one was a dissaster. Firstly in general the staff was unfriendly and even rude. the food was terrible just mainly pizza and pasta and if you want a piece of meat you have to pay additional. my waitter was rude , unfriendly and lacking of peronal higene. you have to pay additionally for the water on the restaurant. many hidden cost and the buffet closes for long times on the afternoon. if you arrive from your excursion at 4 pm you have to wait until 7 pm to get some cheap food. the cabin luckly was made once per day and no more , even one day the didn´t make the room but the tips are still copulsory. snacks was just pizza margherita and a LOT of bread. ice cream additional. You can have breakfast at the restaurant but takes a lot, if you go to the buffet you cannot get even an omelet. again just bread. it is just best to AVOID costa as it seems that they want to save every single penny tranfered to bad experience for the customers. Entretaiment was good. Read Less
17 Helpful Votes
Sail Date: January 2016
We flew to Port Louis Mauritius to board the Costa NeoRomantica. On arrival after overnight flights and taxi journey we were met in a marquee by crew members. A welcome drink or wet towel would have made us feel welcome. We had our ... Read More
We flew to Port Louis Mauritius to board the Costa NeoRomantica. On arrival after overnight flights and taxi journey we were met in a marquee by crew members. A welcome drink or wet towel would have made us feel welcome. We had our passports taken and were told they would be returned at the end of the cruise. We boarded the ship and as our onboard card was in our cabin which was not accessible for another hour were directed to the lift and told to go to deck 10 for the buffet. On leaving the lift we discovered the restaraunt cannot be reached on deck 10, you need to go up or down a level to reach that end of the ship. As we left 2 weeks later they were still sending guests to 10. It seems that all Costa are interested in is your money they make no effort to provide an enjoyable experience on this ship. Buffet restaraunt juice is a sugary cordial. Cereals of the cheapest kind. For the first time in 50+ years of travelling I struggled to find something to eat and I am not a fussy eater. Free tea and coffee available. The only time of day it is. Main restaraunt. The food was good but very Italian. They could have had the occasional theme night. It became very bland after a week or so. No coffee after the meal. The waiters were exceptional friendly and very hard working.cabin was adequate. Walls were thin and we could hear other people's conversations and for 2 days we had workmen in the next cabin stripping it down so noisy doors banging etc. A bonus was no charge for safe. Entertainment. Show lounge was poor they gave up the theatre for a spa I believe. Dancers were good. Also had a wonderful opera singer and 2 singers from S. Africa. Usual quizzes, bingo, cookery demos. Air conditioning in public areas to cold. Lots of people coughing. Outdoor areas not enough shade for people who want to be outside but not in full sun. Compulsory tipping €9 per day p.p. Charged to your account. 15% tax added to all purchases drinks etc. Drinks package € 28 p.p. Per day make it an expensive holiday. The shop was poorly stocked. A few cigarettes mainly Costa merchandise lack of everyday items, things you may need. Baileys and another liqueur . No food or drink allowed to be brought on board. We booked a couple of tours but mainly did our own thing. Seychells, you can use euros but need local money for busses market. Atm's in town. We took a local bus to the south of the island costing about £1 each also a bus across the top of the island. The ferry to Praslin was €90 each way for a 1 hour journey. Madagascar, not for the feint hearted. A very poor island. Nosy be. Tender port we were met by a crowd of people offering tours and lots of market stalls selling touristy items. There is really nothing to see in the town. Diego Suarez. We took an excursion to red Tsingay roads in poor condition as were vehicles. A 2 hour drive on Tarmac and dirt roads to reach the site. Not sure if it was worth it only to see some of the country. Beware we were told toilets were of a local nature. We were not offered a stop and everyone had to use the bushes. Tamatave. We went to see the lemurs at a local park. They were all kept in cages, there was 1 snake . Worth the trip to see the villages. Reunion island. This is a very different is. You have to get a shuttle bus through the port area as it is a working industrial port. We shared a taxi to St Denis €40 one way. Lots of shops and some beautiful houses. We took the local bus back €2 but it only goes part of the way. You have to get a free shuttle bus to the port this is a 15 minute walk and not easy to find. Mauritius.We took a taxi tour to Papplemousse gardens. Well worth a visit 100 rupees each to get in. You can pay extra for a guide and it is well wort it as all the plants are explained. We then went on to the north coast and beaches. There is a very strong Indian influence here. Food is inexpensive. In some of the ports we asked onboard for maps information and were just tol no we have nothing. On previous cruises (not Costa)we had information sheets delivered to our cabin the night before. Disembarkation. Had to vacate cabin by 8 a.m. So went for breakfast at 7a.m. Leaving hand luggage in our cabin to collect later. On returning at 7.30 to collect it we discovered our cabin had already been made up for the next guests before we had vacated. Our taxi transfer was booked for 9 a.m. Although our flight was 11p.m. We were stuck with our suitcases all day as we couldn't check in until 3 hours before our flight. Take note Costa people go on holiday to enjoy themselves. If you want clients to return you need to up your game. Listen to what they say. I was not the only one other people we spoke to were dissatisfied. I will not be booking another Costa cruise. Read Less
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