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289 Costa Mediterranean Cruise Reviews

We booked Costa Pacifica for 10 night Mediterranean cruise for our wedding anniversary. It was our first cruise and i would say that it met and sometimes exceeded our expectations. Value for money was great and with few exceptions ... Read More
We booked Costa Pacifica for 10 night Mediterranean cruise for our wedding anniversary. It was our first cruise and i would say that it met and sometimes exceeded our expectations. Value for money was great and with few exceptions everything was awesome. Cleanliness overall was top. Reaching places on the ship was easy after we discovered the interactive screens. Sadly, always some of the elevators were out of service. With the exception of our dinner waiter who was later then other waiters, the staff was very helpful and friendly. Food quality and variety for us was exceptional. Many serving buffets and hours. We loved sea fruits, bakery, grills, pastas and desserts. We dinned in My Way restaurant. The menu was different each night, with 3-5 options for each meal, italian cuisine at it's best. Daily and evening events, some free, some paid. We were clearly explained that this is an italian ship and although we enjoyed the italian atmosphere, we felt that some events were for italian guests mainly. English is the second language here. Theatre shows were ok with some good singers, decent dancers and great acrobats. Some comedy also. Internet packets are expensive like all cruises, but there are some social packets and even one option to pay for minute. Excursions were worth it, some a little expensive but it was the best option. We booked northern part of the Lanzarote, Puerto de la Cruz in Tenerife, and the 9h all around Funchal (fabulous experience). We chose to visit Marseille and Malaga on our own and it was a good plan. We absolutely loved the condition of the ship, the design and decorations. Everything reflects a musical theme. Recommend it. Read Less
Sail Date September 2019
Our fifth Costa cruise and second time on Luminosa. This was probably the best so far. Impossible to fault at the price (7 days for £600 each incl lunch and dinner drinks package). Food was excellent, staff courteous, friendly and ... Read More
Our fifth Costa cruise and second time on Luminosa. This was probably the best so far. Impossible to fault at the price (7 days for £600 each incl lunch and dinner drinks package). Food was excellent, staff courteous, friendly and helpful without exception. Entertainment thoughout the ship was great, all musicians being excellent and great dance teachers. Shows were fantastic, especially the acrobatic act. Only exception being the ventriloquist. The ship was spotless throughout though we would have liked to have seen more use of the hand gel dispensers. Costa are a bit lax on enforcing the use and there are none on entering the restaurant. Most were not using them in the buffet so everybody was handling the tongs and then going straight to their food. Best way to spread germs. Fellow passengers seemed more polite and friendly than on some previous Costa cruises. All in all top marks though it does still irk to pay for water at the dining table. We had a drinks package thrown in so didn't affect us. It would be good too if some free food was available late evening but guess the price is low. Also noticed Costa have dropped the evening cabin service. Again not really an issue to us at this price level. We don't do excursions so can't comment but tenders etc seemed well organised. Read Less
Sail Date May 2019
I took a Costa cruise 35 years ago, before Carnival got in the picture, and had a wonderful time with a friend for 3 nights! As I was celebrating my 60th birthday this year, I wanted to do another cruise. After reading some of the ... Read More
I took a Costa cruise 35 years ago, before Carnival got in the picture, and had a wonderful time with a friend for 3 nights! As I was celebrating my 60th birthday this year, I wanted to do another cruise. After reading some of the reviews on Costa, I was worried, but trusted my gut and with with them. We got a suite for my birthday. If you like to drink, it's definitely worth it! It also gives you some extra perks that you can read about. The 2 gentlemen that were assigned to our room, were there for our every need! Thank you Ganesh and Dharma! I had read some reviews that said "all they serve you was pasta!" I have to say, even though we could go to the Club Restaurant with our package, we chose the buffet a lot, just for quickness, and found it hard to even find some pasta! lol There was plenty of food and variety! So I don't know what everyone is talking about! I saw some signs saying, hamburger for $5.00 Euros, but didn't see the need to buy one as there were patties and hot dogs on the buffet and pizza! Whoever is going on this cruise and said they didn't get enough good food, probably needs to go on a American cruise ship where there seems to have food and buffets 24 hours a day! lol Getting on and off the boat, was very easy. Always seems hectic the first day, so just chill! Did 3 excursions while there and all done very well and worth the money! Our favorites were the Abberebello(?) tour in Bari, Italy and the Tuk Tuk in Dubrovnik, Well done by tour guides and organizers! there were plenty of activities on board, if you wanted to participate. Games, dance lessons, trivia. Plus they had nice bands during happy hour and the evenings that you could enjoy a drink and a dance. All the staff was polite and helpful when we needed. I just can't say enough! We went to stage show, just one late night and heard a wonderful Tenor sing, fantastic! didn't use any of the fitness rooms, but saw them and took a tour of the spa. All there if you need it! All in all, well done! If you go with a good and positive attitude and just be patient sometimes, you will enjoy it!! I would definitely go again!! Read Less
Sail Date November 2018
We chose this cruise, because we wanted to visit a bit warmer places before winter. It was really a great decision. Food was delicious and our service (waiter) was really, really kind. It is always a lot of food to eat and everyone can ... Read More
We chose this cruise, because we wanted to visit a bit warmer places before winter. It was really a great decision. Food was delicious and our service (waiter) was really, really kind. It is always a lot of food to eat and everyone can fine something for himself. We liked activities for children and other things on the ship. We enjoyed every single minute on the cruise. Ports and excursions were well organized. We had no bad experience with disembarkation and embarkation. The ship is beautiful and has everything for a comfortable holiday.The cabin was beautiful and always clean when we come back, so the employees did their job as they should. Everyone was very kind. The children also really enjoyed the holiday. Our daughter, that can speak English, met a lot of friends from different countries, and for her it was also a great experience. we would like to go again to visit other destinations as well- Read Less
Sail Date October 2018
My friend and I had often looked at cruises but were both very wary about seasickness. Whenever shopping we would always pick out outfits that would be 'good for our cruise'. In comment this June, I said 'We have loads of ... Read More
My friend and I had often looked at cruises but were both very wary about seasickness. Whenever shopping we would always pick out outfits that would be 'good for our cruise'. In comment this June, I said 'We have loads of cruise outfits but no cruise", so we decided to bite the bullet. As I was travelling from the Canary Islands and my friend from the UK, we decided to choose Barcelona as our start and finish port and after a lot of investigation, booked with Costa and the Costa Diadema. We wanted a balcony cabin and with this we also booked the Piu Gusto drink package (well worth the money) and also took the opportunity of the Special offer of 99€ for 5 excursions (the price on board at the Welcome meeting was 149€). So with, cruise outfits packed, off we set. We travelled to Barcelona the day before and stayed at the Avenida Palace hotel which was ideally situated for a quick day tour of the sites in Barcelona. The following morning, we caught a taxi to the airport which was about 10 mins away and were dropped off outside the terminal. There was a queue to drop off cases, which moved very quickly. We were then directed upstairs where our photos were taken for our Costa Cards - and then proceeded to board. The whole operation was 'super slick' and far easier than passing through Passport control at Stansted airport!!!! Our luggage and Costa Cards had been delivered to our rooms - so we grabbed the courtesy beach towells provided and went straight out to relax and take the sun on deck. We wanted to stay on deck as we set sail from Barcelona at 1900 but there was a delay so we decided to go back to the cabin and unpack and prepare for dinner. We had brought with us packets of seasick tablets, every ginger product going and pressure bracelets. We unpacked, showered, got ready for the evening and only then did we realise we were actually at sea. So for any 'nervous first timers' like us, it is true!! You really do not feel the ship move!!! There was a Welcome meeting during the afternoon along with the safety drill. The Costa Cards can be activated at the totems throughout the ship by either depositing cash or linking them to your credit card. All purchases made on board, photos/extras/excursions etc are all added to your card. (On the last day, any remaining cash is returned to you in cash by the same machines - very well organised). See separate cabin review. We had requested second sitting in the Adularia Restaurant (21.15) - which is the smaller restaurant and seemed to have more tables for 2 passengers. The other restaurant is the Fiorentino (used for Breakfast too) and is on two floors. The food and service here were excellent - our waiter Sachin was very attentive and pleasant. The dinner service consists of 4 courses, anti pasta, soup/pasta, main dish of fish/chicken/meat etc and dessert. As well as the main menu, there is also always an added menu which includes, soup, salad, pasta, chicken & fish dishes. The menu is predominantly italian. The restaurant was busy but you didn't feel that it was crowded. One evening consisted of quite a few of the staff doing a dance and singing routine which was fun! There didn't seem to be a strict dress code - most people were dressed smart casual - the gala night did see some long evening dresses and suits for the men, but not everybody did this. When Sachin found out we drank white wine, there was always a bottle ready on our table before we had even sat down and more available, should we have wished. One evening we ate in the Teppenaki restaurant which incurred a surcharge of 30€ but was well worth it. Fantastic evening with excellent food and showcase cooking! I would have done this a second evening too if we had had time! A waiter service lunch was available in the Fiorentino restaurant -(regardless of where your evening restaurant was) or you could eat at the buffet Corono Blu. The buffet was on par with a good 4/5* hotel, salads, soups, grilled meats/fish, pasta, ice-cream, fresh fruit & pastries. Breakfast was also offered in the Corono Blu restaurant, continental style buffet - no hot food. The Fiorentino restaurant had bacon, scrambled eggs, beans, hash browns, boiled eggs, sausages as well as the normal continental menu. There was also another separate menu offering Breakfast specialities such as 'The Full Monty' - typical full english, USA breakfast of Pancakes, bacon and maple syrup, - Eggs Benedict, Mexican breakfast, omelettes which were all cooked to order and served at your table. Upon arriving at the restaurant you are allocated a restaurant - usually with other diners as there do not seem to be many tables for 2 available. We also used the room service and had Breakfast in our room from the Room Service menu, this had an additional charge of 5.00€ per person but was delivered on time and hot - worth it if you are rushing out for an early morning excursion! The evening entertainment in the bars on board was superb and catered for all ages and all tastes in music. It was really nice to watch people dancing to tangos, salsa, waltzes and never waited longer than a minute for a drink! There were lots of things going on during the day, wine tasting, dance lessons etc, etc which we did not take part in as we were out and about - but it all looked great fun! The Piu Gusto drink package was well worth it and covered the majority of cocktails, gin, vodka, whiskey, barcardi etc. There was a supplement for the more expensive makes of whisky/brandy & Champagnes. However, if you do not chose the drink package, they were still reasonable priced. A mojito was around 6.50€ which is actually less than I have paid in a 5* hotel in Gran Canaria. There is also a soft drink and water package - so apart from having a bottle of water on the table at dinner/lunch etc, water in the bars will be charged for. At lunch in the Corono Blu restaurant there is a water station where you can fill up a water bottle to take out on the deck with you or back to your cabin. Our day at sea between Mallorca and Sardinia we spent sunbathing. There are plenty of sunbeds around - it seemed to get busy mid-morning so few spare but then at lunch time lots became available again. We booked the 99€ excursion package (offered at 149€ at the Welcome Party). This offered a good range of excursions, but if there was another one you wanted to do, you could pay a supplement. IF YOU ARE ENGLISH - BOOK EARLY!! This was our only disappointment of the whole holiday and our fault entirely. We were unable to join the english speaking coach for our Rome excursion as it was full, so had to join the spanish speaking bus. This was fine for me as I speak spanish, but my friend does not - so I had to translate for her. MALLORCA We took the coach tour to the beach in Peguera and spent the day on the beach. I think the bus return about 1400 - 1500 hours - so it wasnt really a full day! Two Sunbeds and an umbrella cost approx 12€ and there are bars and restaurants where you can get drinks and lunch. As the ship does not leave until 0100 the following morning, we stayed at the beach and a taxi back to the Port was approx. 20€ SARDINIA Again we opted for the Poetto beach tour. Two sunbeds and an umbrella cost 13.50€. There was a small bar/cafe at the back of the beach where you could get a drink and a snack - wasn't all that! Beach was nice. ROME Early start!! I think we had to be on the bus by 0815! We chose the tour 'Ancient & Modern Rome', which gave you a good all round trip seeing the most famous sites. Rome is HOT in July, so make sure you have a hat and water. We started off at St. Peter's Square and the Vatican and had free time to wander around - there was no time to go inside as the queues are too long. We then joined the coach again and had a drive around passing the Coleseum and many other famous sites. We then stopped near to the Trevi Fountain (which was our meeting point) and had time to explore. It is a good idea to wander off up to the Spanish Steps (about a 10 Minute walk) and then back to the Trevi Fountain and then look for somewhere for lunch. (The picnics supplied by the ship are not that appetising - tuna and tomato sandwich, water, crisps, forcacia, juice, an orange and a chocolate wafer - apart from that there is nowhere to sit and eat - so we decided to eat in the restaurant recommended by the guide - La Taberna, just a minute from the Trevi fountain. The pizzas looked quite good but we chose a Caesar Salad which was the strangest one I have ever eaten. Lettuce, some kind of meat fried in breadcrumbs (it didnt look like chicken), slices of some type of processed cheese - definitely not parmesan and dressing!! Wasn't very good -but it was lovely and cool in there!! In all we really enjoyed the trip to Rome - it was very interesting and somewhere to return to explore more. The transfer journey is about 1.30 hours but all motorway and coaches are air conditioned. SAVONA We chose to to the Monaco trip which we had to pay a supplement for (about 50€). We had a fantastic guide (this time in English) Monique who was very interesting and entertaining. Again Monaco is HOT, you first visit the old part where the palace and gardens are and you can see the changing of the guard at 11.55. You are then taken to Monte Carlo and the Casino area - there should have been more free time here, but we had got slightly held up, so it was a quick brief visit -but it was good to see. MARSEILLE We chose the Easy Tour which was a short ride into Marseille and then a walking tour of about 1 hour. The guide as very informative and it was very interesting - although out of everywhere we had been - probably the dirtiest! Lots of graffiti and rubbish in the old part. It was a great way to get a quick taste of Marseille and as soon as the tour had finished, we decided to return to the ship to relax on our last day, however there was free time until 15.45 which was the last shuttle. We thoroughly enjoyed all of the trips and they were good value for money with the special pack for 99€. Remember to book early if you want an english speaking guide - it seemed to me that once the coach was full - they would not put on more. IMPORTANT: We specifically asked at the Costa Tour desk if we needed to take our passports ashore and were told rather rudely - 'Are you from Argentina? You are European, you do not need passports'. HOWEVER, remember all other European Nationalities have ID cards, UK Nationals do not. Luckily, the guide to Monaco asked if everybody had their passports with them... and there were quite a few who did not!! Apparently, the coach can be stopped at any time by the police and ID asked for -so remember to take it with you. During the afternoon on our last day, we had a Goodbye meeting, where the disembarkation was explained. Basically, you settle your bill at the totems where any outstanding money will be returned to you - or if you linked your credit card to the Costa Card your will will be Zero and will have been settled. Unfortunately, we were about to hit Barcelona in the middle of the taxi strike, but Costa had arranged for coach transport to the Airport (22€) and station (15€) which was money well spent when we saw people wandering around Barcelona with all their luggage. Well done Costa!! Cases have to be left out side your cabin by 0100 hours - luggage labels are left in your cabin for you to attach, the cases are then taken and left in the terminal for your collection upon disembarkation. You have to leave your cabin by 0800 - so we were up early, went to breakfast and were then really ready to go. Depending on the colour of your label - dictates the time you should disembark - but it didnt seem to really make much difference - we went off at 0900 instead of 0930 and were told we may have to wait for our luggage, but it was there, easily found by the colur coding. All in all, we had a fabulous first cruise! We have lots of unopened packets of seasick tablets and ginger products - you really cannot feel the ship move!! We would definitely cruise again and definitely with COSTA - the whole operation was so well organised and problem free. The atmosphere on board was friendly and fun and there really is something for all age groups, families, young couples, friends, and older couples. FANTASTIC 10/10 Read Less
Sail Date July 2018
Our overall cruise was one of our favorite vacation we have every experienced. Our cabin was on the 11th floor, with a balcony overlooking the ocean which was breathtaking. I personally wanted to say a huge thank you to the chef and ... Read More
Our overall cruise was one of our favorite vacation we have every experienced. Our cabin was on the 11th floor, with a balcony overlooking the ocean which was breathtaking. I personally wanted to say a huge thank you to the chef and waiters, who have served and treated us with utmost respect and they had especially cooked the food that we requested due to our limitations. We dined at the restaurant, A la Carte and not the buffet restaurant as we preferred a quieter area to dine. It was just my wife and I so just something a bit more romantic. So Thank You to Francesco Patamia - Maitred Thank you to Jhanito Gatus Jr - The Supervisor And thank you to Katuuk - the waiter I apologize if i wrote the names incorrectly but I'm sure you know who you are. Overall, service, excursions, cabin, dining and activities were spectacular. Read Less
Sail Date July 2018
My first time not on an American cruise ship. I have been on Princess, Celebrity and Seaborne. My husband is Italian so thought we would try Fascinosa out of Savona (Genoa). We got a suite, which gives you the Intenditore all inclusive ... Read More
My first time not on an American cruise ship. I have been on Princess, Celebrity and Seaborne. My husband is Italian so thought we would try Fascinosa out of Savona (Genoa). We got a suite, which gives you the Intenditore all inclusive drinks package and access to the 11 floor dining room, which is fabulous. Great food and service. All for about half price of American cruise lines. We loved the Med cruise especially the stay in Ibiza where we took ferries ourselves to the beaches in Formentera. Very easy to take yourselves to the beaches via ferry. A terrific experience. But yes, it is European. Know that in Naples you can take a cab to almost any site for a private tour! But we enjoyed the tour via Costa in Palermo. We did a mix of taking Costa tours and traveling on our own. In Barcelona it was easy to walk to the shopping areas on our own and just fabulous. Read Less
Sail Date June 2018
Let me start off by saying I am neither a complainer nor a pushover. I like to say things as they are and to hell with what the majority or otherwise might say. Nor am I a happy clapper willing to give out praise where it not due. That ... Read More
Let me start off by saying I am neither a complainer nor a pushover. I like to say things as they are and to hell with what the majority or otherwise might say. Nor am I a happy clapper willing to give out praise where it not due. That out of the way, let me proceed. As seasoned travellers myself and my wife have been most places in the world and often several times over. However, until now we have resisted the urge to cruise. Don't ask me why, I have no logical reason, other than liking to be in charge of my our own day to day lives and what we decide to do with them, which is best suited to a holiday where we set the daily itinerary. I was often put off by the choice available, the often very high prices, and unfortunately, the high prices upfront to fly to some of the departure ports from Northern Ireland. For instance, the Caribbean felt a good option several times, but paying up to £700 each for flights just to get to Miami and then the cost of the cruise on top was a turn off. Deep down I also had a fear that I would get cabin fever, and also harboured an illogical feeling that a cruise ship was merely a tarted up ferry and I would know it inside out and back to front within an hour. This proved to be unfounded. So this year we decided it was time to break our mould and book a cruise. The Western Med seemed a safe bet, and being slightly off season in March we wouldn't have spent a Kings ransom if it turned out we really were not up for cruising at all. If we liked it, then spending a lot more in some sunny summer exotic destination would be less of a worry. After an evening of internet research, I arrived at the Costa website, and we finally decided on a Western Med 7 night cruise on the Costa Diadema out of Barcelona. We booked an exterior room with a balcony. We also booked the Piu Gusto all inclusive drinks package including Cocktails. So off we set in early March 2018 In the midst of severe arctic weather as a result of the polar vortex over Ireland and the UK in late feb early March 2018, and we duly arrived in Barcelona on a rather pleasant saturday afternoon. Our cruise wasn't due to leave until Monday night, so we decided it would be good to book a hotel for 2 nights in Barcelona as well. This was a great decision, we had 2 lovely days in the city, and our hotel was right by the cruise port which meant a 2 minute transfer from hotel to Ship on Monday afternoon. Monday came quick enough and a quick taxi run saw us arriving at a modern fresh Cruise terminal purpose built by Costa. The Diadema in all its spotless glory was tied up alongside. Our labelled bags were whisked away, and an hour later, we were called to board. On entering the ship the lavish design is the first thing that hits you. This was no glorified ferry! The ship is beautifully fitted out and spotlessly clean. We made out way to room 2037 on deck 2 and were pleasantly surprised at the size of the room, the bed and balcony. Our two Cruise cards were awaiting us on the bed. These act as your boarding card/ ID at port stops, your payment method whilst onboard, and your door keycard for entry to your room. The idea is you "pair" your credit card to the cruise card at one of the multiple terminals onboard. You then no longer use personal cards or cash on board. Any accrued cost, you settle the night before your trip ends. Of course, the card also holds details of your drinks package, so all your drink 'purchases' are free. You will be called to a meeting point an hour or two after boarding, resplendent with life jacket for a compulsory drill. All in all it took about 20 minutes. This is taken extremely seriously by the crew members and they expect you to treat it as seriously and pay attention to all that you are told. Common sense, and no more an interruption on your cruise than the flight attendant instructions at the start of a flight. At this point, I'll explain go back and explain the drinks packages. There are several, from water only, kids soft drinks, meal only wine packages, wine only all areas, main spirits wines and beers, everything inc Cocktails (but not absolute premium brands) this is the package that we had , and the everything you want package including the very top brands like 20 year old Brandys. Note: everyone travelling on the same booking must have the same package for adults. This is to prevent the card holder 'buying' drinks on the all inclusive package, and passing them to others who haven't paid for the package. Incidentally, I saw this once with a group of 30 something men. The barman saw it happening and immediately refused further service to the whole group. They were then escorted from the bar. I don't know if their cards were confiscated, but on the literature it does say that this could happen if abused. Simply, do the right thing and you are fine, if caught, the bar staff take it seriously and will take action. All the bars on ship serve the same range of drinks and the extensive drinks menu is at every bar. You simply look at the coloured dot that represents your package on the front page of the menu, and any drink that has your colour dot (yellow in our case) then that drink is included. Our package was hugely inclusive and only about 3 cocktails and a selection of like 20 year old brandies were excluded. It included dozens of top brands. Martell, Johnny Walker, Baileys, Smirnoff, Gordons, Martini, Bacardi, Canadian Club, and loads of liquors and beers, coffee, soft drinks and juices.. The Cocktail menu was to die for, with about 30 on offer. (Try the Bahama Mama!!) At €8.20 a cocktail, it would be an expensive night if you were paying by drink. Our package was €175 each. We each drank about €70 of cocktails etc on the first night! :-) Suffice to say, the drink package is worth it. When you consider it includes your wine at dinner, soft drinks etc at lunch time, all your Illy coffees on board. I estimate our tab would have been not much shy of €1000 for the 8 days onboard. (you can avail of your breakfast, lunch and drinks package on departure day as well!) Stay away from the minibar in the rooms as usual over priced. Now for all said above, heres the anomaly. This company (Costa) has a real bee in its bonnet over drinking water! Yes, the stuff you need to stay alive. It is not included free in the room (€3.50 a litre from the mini bar.) It is only dispensed from water dispensers to cup in the buffet area, and by glass only in the restaurants. If you want chilled bottled water, you have to pay extra! even with a drinks package, unless you take out the actual water drinks package! So Martell VSOP brandy and €9 Cocktails are included on your package, but chilled bottled water isn't even though they would likely stock it at about 10 cents a bottle! Very strange, and it seems to irk a lot of people going by comments here and elsewhere. It also seems unique to Costa. So, sort it Costa, really silly policy and one which needs addressed. I cannot for the life of me understand having an all inclusive drinks package and not having the cheapest and most basic form of drink available on it! However that said, I don't remember gasping for water onboard, it is available from dispensers 24/7 and we kept a litre in the room at all times. Moving onto dining. I can genuinely say that If I had have believed some of the ridiculous reviews left by some people here and elsewhere, I may have cancelled the trip. What it did do was leave us with some doubts as to what the food would be like. There must be a lot of people out there with very low tolerance levels, or very delicate palettes . This is an Italian cruise ship. There is no escaping it caters mainly for Italian, Spanish, French and German peoples. In fact English was the 3rd or 4th language translated for announcements. I am not a picky eater at all, but I admit enjoying the typical UK/ Irish diet. Everything from fish and chips, roast beef, a good curry etc. But I also enjoy rice dishes etc. I wouldn't say I am a big lover of the classic mediterranean diet, but I would have a go anyway. Suffice to say, the food will be different than the UK or Irish traveller might be used to. But its of very high quality. In a nutshell, both my wife and I were bowled over with the quality of food on offer. The Italian chefs onboard created dishes each night that were just amazing. From basic spaghetti and pasta dishes, to the beef, lamb, chicken and pork offerings. We were blown away. It was so satisfying too, as our expectations had been lowered so much by these reviews!. I have to say to some of the reviewers on this site, some of you must be serial complainers or just unfortunate, because the experience we had all over the ship was of a serious effort to provide top class food and experience and I don't think we were let down once. You will be allocated a dining room on day one, with either sitting 1 or 2. We were in the Fiorintino restaurant on deck 3/4 for first sitting. Some reviews said staff were nasty and overworked, food arrived cold and took hours. I think you are reviewing the wrong boat. Our waiter was prompt, wine bottle in hand before you had even warmed the seat. The 5 course menu browsed, a nibble at the constant supply of fresh breads, and the first course arrived within 10 minutes. We never spent longer than 1 hour to 80 mins in the restaurant unless chatting to people. It was a lovely experience in 5 star surroundings. The waiting staff were warm and friendly and nothing was too much for them. The food was superb, resented like a top restaurant and cooked perfectly. Now, if you didn't want the sit down 5 course meal, or you decided to eat later, the Buffet on floor 10 was available up until well after 9. If you have experienced all you can eat buffets before, this will be of no surprise to you, but it was no where near the problem some have posted. Its busy, but we never found it crazy busy. You may well have to look around for 2 or 3 minutes to get a seat in the actual buffet area, but never longer than that. Also the area directly outside the buffet has hundreds of seats and tables to eat at also. The buffet runs along 3 sides, and is split into Oriental (Chinese type dishes, rice, fried rice, noodles, ribs, chinese chicken pork etc,) Italian, spaghettis, pasta, lasagnes, ravioli, then a big area serving roast beef, chicken etc. A large salad area and a dessert area. Again, for a buffet, the food is very good and you can have a really nice meal here. One review I read actually said, "most of the food available in the buffet is cold"! what absolute rubbish! This is also the location for your continental breakfast. Cooked breakfasts are at your designated restaurants. In addition to this, there are 3 or 4 "prestige" restaurants, costing about €25 per person per head over and above your inclusive package. There is the Tarayaki, The Ferrari and another. We never bothered, as the food inclusive was so good. You also have an Italian Pizzeria and a burger bar available (at a cost) to about 1.30am, or room service 24 hours at a cost of course. The Pizza is to die for, seriously. We had a full cooked breakfast in bed one morning for €10 all in. (Full UK style) So thats the food aspect. We were really delighted. I expect in review columns like this, it is natural that people will come to complain more than compliment, but I really must say a big congratulations to Costa for service and food. So on to the ship itself. Wow. Its a bit of an assault on the senses. The sheer size of it is the first thing that hits you. It is vast. 16 floors high, numerous bars restaurants etc. A shopping mall, casino, cinema, theatre, disco, nightclub, 2 pools, jacuzzis, country club, Ice cream parlour, spas. Just about everything you would expect. I understand its one of if not the biggest currently on Mediterranean duty. The shops are typical of cruise liners. Tommy Hilfiger, up market watches, and the typical Boots type perfume and lotions shops. Not really our thing but nice enough to kill an hour or so. Do be aware, they run 'sales and promotions' most nights, but in reality the prices are rubbish and its easy to get sucked in when in holiday mode. You will pay at least what you will pay at home, sometimes a lot more! Suffice to say, ignore the 75% off luxury watches promos. Ripoff. But I am sure you are not cruising for the shops on board. Each night, you will receive the ships "newspaper" detailing all of the next days activities and the port of call. This is excellent because you know whats on the ship at any time. We enjoyed a show one night in the vast theatre, and shows change nightly. But we found our home in the country club where a terrific cover band called Royal Alligators played Dire Straits,Queen, Toto, Police, and all the old classics until the early hours. They were very talented and pulled big crowds each night. Other than that, it was nice to just drift about the ship in and out of venues to see what was on, you really can lose yourself walking about the many decks and bars. The bar and lounge areas are all slightly different but designed beautifully, and its lovely to sit in any of them and just take in a bit of entertainment. And this is non stop. This is a dancing boat! Morning noon and night, there are couple Cha cha'ing or Latin dancing to their hearts content. There are free classes on constantly, with bands, singers, musicians, comedians, and dancers doing different shows every night. The public areas are busy, but not frantic. Italians do tend to converse loudly and shout rather than talk, but I don't remember ever feeling that the Ship was rowdy or boisterous. Just happy! You would have thought the waiting and bar staff would be trained to slow down the drinks intake of all those all inclusive passengers to save the company money, but its quite the opposite. The staff will arrive as soon as your glass is empty to fetch a refill. The service is excellent. In fact, the attention and service of staff all over the ship is really exemplary. They are courteous, well trained and efficient. There are always people polishing stair rails and glass partitions, cleaning surfaces etc. You will not see a fingerprint on this ship. I'll not dwell on the ports called at. Suffice to say, we stopped at Palma, Palermo in Sicily, Rome, Savona, Marseilles and back to Barcelona. I cant comment on the tours, but we booked the bus transfer to Rome and it left and came back on time, and the same in Palma. On early arrival back at Barcelona, we had breakfast. Our cases were left outside the room the night before to be transferred to the terminal for collection (saves you carting them through he ship on exit). We were told we could stay on board until about 1 pm which we did, availing of lunch and a few more Cocktails! So an excellent trip with 5 star service board and food. We will definitely cruise on the Diadema again. Read Less
Sail Date March 2018
We have just returned home from a weeks cruise around the Med on the Costa Diadema. This was my annual birthday cruise and we have cruised on the Diadema before, this was our 3rd time. I shall post comments on how we found our cruise ... Read More
We have just returned home from a weeks cruise around the Med on the Costa Diadema. This was my annual birthday cruise and we have cruised on the Diadema before, this was our 3rd time. I shall post comments on how we found our cruise experience to be but this will be a lengthy review. I shall be posting menus, and current drinks prices as well as extracts from the daily whats on programme. For those who do not like detailed lengthy reviews you have been warned (Grin). As we are Perla Diamente (top level tier Guests) one of the perks is that our cases are collected from our home and delivered to the ship (only within Europe) so armed only with hand luggage we set off from Alicante train station to Barcleona the day before the cruise departed. The journey takes 5 hours on the fast train and it is a comfortable ride. We stayed this time at the Crowne plaza fira centre, only 2 stops from Sants which is one of the main hubs and from the hotel is only 3 stops from Drasanes which is the cruise terminal metro stop. The Crowne Plaza was a comfortable stay and we had booked an executive room which was very comfortable. The following day we departed the hotel and made our way to the cruise port. There are shuttles running from near the colombus monument whch drop you off outside the terminal at a cost of 3€ single or 4€ return. On the shuttle bus we met a couple of Italian people who recognised us from our last cruise, This happened quite a lot of times on this cruise both with passengers and staff and was a wonderful surprise. Outside the cruise terminal, you showed your travel documents and you were given an embarkation number, ours was number 1 (another perk) you then made your way inside the terminal where you filled out a health questionaire form. You then went to check in where you handed in your health check form and tickets, your photo was taken and you were then told that your cruise card would be on the bed in your cabin and given a time when embarkation would begin. We were then escorted to the VIP lounge (another perk) dont get too excited, it was just a smallish room with a table of snacks (crisps,(chips) biscuits, (cookies) various soft drinks, (soda) and water. We were told that somebody would be up to escort us to the ship embarkation point at 1.30pm. We were the only people in the VIP lounge and if i'm honest, i did miss the hustle and bustle of the other passengers, but unfortunately because of current health issues i now don't do well in crowds especially when people tend to push and shove or dont concentrate on where they walk. It doesn't take much for me to lose my balance, so i tend to wait until crowds disperse. Anyway a few minutes before 1.30pm we were indeed escorted to the embarkation line where crowds of people were standing around waiting to be boarded. Even with the anouncements that boarding would begin with number 1 followed by 2,3,4,etc people were still trying to board with higher numbers, to no avail, The young lady who was escorting us made it quite clear that they had to sit down and a clear path was made for me. I think i would have fallen if this had not have happened, so thanks Costa for this definate improvement. The obligatory ships embarkation photo was next and then we were on board. Our cabins were ready and we went to the cabin to collect our cruise cards, then up to the restaurant club diadema (yet another perk where all perla diamente and suite guests get to take all their meals on board.) Because this cruise was so busy they had to allocate 2 seating times instead of dine as you please, 1st seating was at 6.30pm and 2nd at 9.15pm. We were 2nd seating but if you got peckish beforehand you could always have a little something from the buffet area. Justine was the Maitre'D in the club Restaurant and we are old friends, we have watched him grow through the rank and file and he has now been promoted again to assistant Matre'D throughout the whole ship. We are thrilled for him and for those of you who know him, i'm sure you'll agree his promotion is richly deserved, for those who don't know him, if you ever get the chance to meet him, you are in for a treat. He and his team looked after us (again) so well, and we are proud to call him a friend. I did take some menus and i will copy what was available under another heading. This may take some time as i have not mastered the art of thumbnailing and pasting, so i'll have to type everything. The rest of the afternoon was spent reaquainting ourselves with the ship, some parts have been re-decorated, The ship is very big and glitzy but she does feel very welcoming. I have taken a video of the ship and for the first time i will attempt tp post it on a very well known video web site (LOL) this will be my first attempt, so please do be kind and patient. We then got ready for evening dinner and went to the show in the theatre, reserved front 3 rows for Diamente and Suite guests up until 5 minutes before the show starts, this is now rigourously enforced and you will be asked for your cruise card. It is amazing the number of passengers who when challenged argue with the host/ess even though it is clearly marked. I would'nt want their job for the world and i take my hat off to them. A nightcap after the evening meal and then bed. Goodnight day 1. Ports of call. Because we have sailed this route many times, we decided to mainly enjoy the ship. The majority of passengers do tend to go ashore and on port days you do feel as if the ship belongs to you, at least for a little while. Costa tend to embark and disembark passengers at the vast majority of points called, which makes it easier for passengers to embark at a point thats closer to where they live. Their main hub is savonna in Italy. So on this cruise it's like a loop. Savona, Italy, Marseille (France) Barcelona (Spain) Palma de Mallorca (Spain) At sea. Palermo (Sicilly Italy) Civatevecia for Rome, (Italy) and then back to Savona. We chose to embark and disembark in Barcelona. This time the only port of call we got off, was in Marseille, The ships shuttle bus cost 10.95€ return journey. We only got off here because we had arranged to meet some French friends of ours who we met on our last cruise. They live about 2 hours from Marseille and kindly met us. We had a fantastic time catching up on all the news and had a wonderful meal in a restaurant sat outside on the terrace. The weather was very kind to us with clear blue skys and a warm temparature of about 20c, 68-70f. Cabin. Because we were only on board for a week we opted to stay in an inside cabin in a premium category. It was perfectly acceptable and had plenty of storage space, 2 large suitcases fit under the bed. Our cabin steward Marie looked after us very well and it appears that Costa too are now trying to slowly introduce the Morning, Evening, or both cabin service. Their explanation is they are trying to reduce the effect of detergents on the environment. Marie made the choice for us and put both. We are very tidy people and try to make the cleaning staffs job as easily as possible, they work incredibly hard and for very long hours. Whilst walking up and down the cabin corridor we are often horrified at the way some passengers leave their cabin, the words pig sty come to mind. At the moment Costa charge a service fee of 10€ per person per day, this is shared out between all non salaried staff from the person who cleans the public areas up to your dining room attendants. It is clearly stated that this is NON removable and so it is easy to factor this into the cost of your holiday. Believe me, these guys and girls are worth every penny of this service charge. For us, these cruise staff make our holiday and we appreciate every single one of them. Every single staff member we encountered were hard working and friendly. A smile and a cheery greeting goes a long way and we gained an insight into the lives of these dedicated people. Entertainment. Entrtainment ranged from spa and health talks, excercise classes, games on deck, dance classes and quizzes during the day. Perhaps not as much as on an American /British ship but there is something for everyone. For me, i'm a people watcher, i find people of different cultures and countries fascinating. It doesn't matter if i can't understand what people are saying. It's how they interact with each other that speaks volumes. I can easily spend the day just watching people. I also have some home hobbies and can often be seen doing some crochet. Evening entertainment consists of different bars having musical bands, duos and solos. On this cruise every single entertainer was very good with a good choice of music style. The various dance floors always had people dancing and enjoying themselves. The theatre shows were a good mix ranging from production shows, Tenor, a one man circus show and a sort of balletic acrobatic show which had the audience on their feet, including us, for a standing ovation, seriously it was that good. There is also the late night disco which always had a crowd, unfortunately that doesn't really get going until well after midnight and because of health issues or too much food(LOL) i usually have to retire by then. I did stay up for the white night party and that was amazing fun but i did suffer for it the next day(grin). I will type some of the activities from the daily Diario in another segment so please be patient. Food and Drink. For the price we paid for the cruise (just over 50 pounds a day) remember you get Breakfast, Lunch, Afternoon snacks and dinner, plus your accomodation,your different ports of call and your entertainment, this offers incredible value for money and nobody in their right minds could expect Gourmet meals for this amount of money. We have cruised with Costa a lot now and for us they are now our preferred cruise line. We don't know what they have done but certainly on this cruise the food went up another level. We were astounded at the quality. I don't know if it was the same in the main restaurant but certainly in the club diadema and the food from the buffet had certainly improved. It was average to good before but this time for us it was good to excellent. In the club restaurant you only get the Italian experience whilst the buffet has a more international choice, for me when i'm on holiday,i do like to be waited on and have the gleaming cutlery on white table cloths. Sometimes however i do fancy a little something different especially Asian food, but i don't like waiting in line. Justine (Maitre'D) must have over heard me and to my horror but delight he came over and told me not to order anything from the menu as he had sent 1 of his waiters to get me a selection of Asian food from the buffet, it was delicious, yet i was a little embarrassed that 1 of the waiters walked to the buffet to get me it. That's going above and beyond. On another occasion i had chosen the lamb from the menu and was saying to Donald (my darling other half) that if i was at home i'd be gnawing on the bone (grin) It was so tender and sweet. Again i must have been overheard because lo and behold a plate with 2 extra double cut chops appeared in front of me. On the final night of my cruise it was my birthday and as another perk of the loyalty club you receive a birthday cake, it was huge. Imagine my surprise when another birthday cake appeared, this time from the chefs and staff of the club restaurant decorated with the words “we will miss you” The chefs and staff of the restaurant then toasted me with champagne. I was extremely humbled and touched (i cried) again thats going above and beyond, and i thank them all. We enjoyed every single meal. Some people criticise the high cost of drinks which can work out expensive especially if you do like to drink. However you can't expect to pay the same amount of money for a drink as you would pay in your local pub/bar. Prices are comparible to a 4 star hotel. We are not really heavy drinkers of alcohol but we do like an occasional drink and i discovered the delights of Hugo Spritz rosa (elderflower syrup topped up with prossecco and some sort of red liqour) so i'd have a couple of those as well as soft drinks water tea and coffee. Donald would do the same but he liked tha black russian. We had reserved a piu gusto package at 29.49€ per person a day. Remember we are not huge drinkers but we kept a list of all we drank and if we had not purchased the package we'd have spent 822€. by purchasing the package we spent approx 398€. please remember that 15% has to be added to all drinks purchased and the prices shown do reflect this. I will type the menus and drinks list in a seperate section. Disembarkation. As another Diamente perk we get laundry up to 25 items washed, dried and folded. We also get the luggage delivered back home. The luggage does have to be wrapped in cellophane and i really hate doing that. When i had done it and called for it to be collected from the cabin, i was asked why i hadn't let them wrap it for me, apparantly i'm the only person on the ship with top level status who did this and i hate it, so i know what to do next time (giggle) We had a leisurely breakfast and Lunch on board and then sans luggage made our way back to Barcelona Sants to Alicante. The train left at 4pm and we were back in the house at 10.30pm. The cruise is over and we do miss it. We had a fantastic time and can't wait for our next one aboard the Costa Victoria in June. I hope you enjoyed reading this. As i said Menus, drinks and entertainment will appear soon. Read Less
Sail Date January 2018
We chose this cruise mainly because of the price being £250 for 7 nights. We have been to all the destinations before but are happy being on any ship in the sun and not having to tear around sightseeing made for a relaxing time. This is ... Read More
We chose this cruise mainly because of the price being £250 for 7 nights. We have been to all the destinations before but are happy being on any ship in the sun and not having to tear around sightseeing made for a relaxing time. This is our third Costa cruise this year. One has to ask how you can fault anything at this price but I'll try to be critical bearing in mind some will pay a lot more. Embarkation was smooth in all ports. A little half hour queue in Barcelona for intitial embarkation. Food was really superb in buffet and restaurant. Only criticism here was that service in the dining room was sometimes slow. The buffet coped well with the large numbers and queues were rarely more than a few people. Problems arose early evenings when a large part is closed off to become part of the main restaurant. Seats were in short supply. This needs attention. Staff were friendly and helpful without exception. We were surprised, being the flagship and newest of the Costa fleet that we much prefered the decor of the much older Luminosa and Magica. It just doesn't have the wow factor that these ships have. It is largely brown, beige and gold with some orange thrown in. It all felt a little dated and dull to us. Some outside chairs are orange plastic like the seventies. I wouldn't want to do a sunshine cruise on this ship. It lacks a 'focal point' pool on deck. The main pool has a sliding roof and the second pool is on the back deck and small. That is all there is. There are however many hot tubs and jacuzzis and we liked the heated pods on promenade deck where you can sit inside on cooler days and look out to sea. Perhaps Costa only do colder areas/seasons with Diadema(?) , in which case it is fine for purpose. The shows were superb. Top class and as good as we have seen on any cruise ship. Many excellent musicians and bands around the ship. The atrium was a great place to sit in the evening watching the life on the dance floor Cabin (inside) was comfortable if a little bland. Some of the seating around the ship is very uncomfortable, especially in the Country and rock venue and Atrium. Daft designs. This is a Costa cruise so expect it to be busy with very few Brits and lots of lively Italians and Spanish. It is very different from a P & O experience. All in all very enjoyable and perfect for what we wanted. Read Less
Sail Date December 2017
We were going to Italy with some friends for a couple of weeks. We thought that it would be fun to include a cruise midway in our vacation. This cruise left from Civitavecchia (Rome) and was quite reasonable. It included ports of ... Read More
We were going to Italy with some friends for a couple of weeks. We thought that it would be fun to include a cruise midway in our vacation. This cruise left from Civitavecchia (Rome) and was quite reasonable. It included ports of Marseille, France, Barcelona, Spain, Palma de Mallorca, Spain, Palermo, Sicily, Italy & Savona, Italy. At every port, there were people boarding and departing, which wasn't a problem and actually worked out quite well as boarding went quite fast. Our boarding time started at 12:30. We are arrived at 1:30. There was no one in line ahead of us and we walked right on. This is the first time that we have not waited for an hour or two in lines! So the trip started very positive! We had read that there is only a cold breakfast buffet unless you ate in the dining room, so that was not a surprise, but there buffet was large & certainly was very, very good. And we also ate in the dining room once and were very happy with it also. The entertainment was fun and no problems with language. The dinners were excellent & the waiters could have not been better. We wondered how the mandatory life drill would be, with 6 ports, would we have to attend 6? Would we wait though 2 or 3 or 4 languages? No problem! They have that figured out as well. English language - went to a show room where we sat and watched a video, They have this all figured out for everyone and we only went to 1 life boat drill, incidentally. After reading some reviews, we were apprehensive, but we could have not been happier. By the way, our cabin was the largest cabin that we have ever had! Read Less
Sail Date November 2017
Just back from a med cruise. We had an excellent time well looked after by very helpful and friendly crew nothing was a problem for them.Food was excellent and varied although all meals had Italian theme.The shows were fantastic and ... Read More
Just back from a med cruise. We had an excellent time well looked after by very helpful and friendly crew nothing was a problem for them.Food was excellent and varied although all meals had Italian theme.The shows were fantastic and repeated so you could have meal then see show or vice versa.The excursions were a bit pricey but makes life easy and hassle free in the short time you have onshore.Port buses at most locations give you the option to explore on your own.Embarkation and disembarkation was all very smooth and no problems or queues luggage was taken care off from cabin to shore.The friendly staff especially in the restaurants justified the gratuities at 10 euros per person.Ship was spotless although did take a few days to get used to layout but easy to get around with the many lifts. Well done Costa great value for money We will return again and won't think twice about going with Costa Read Less
Sail Date October 2017
The cruise in October was my 65th birthday present to myself and also the itinerary had great appeal, embarking in Barcelona. Interestingly , there were new passengers on a daily basis, so there were new faces most mornings at ... Read More
The cruise in October was my 65th birthday present to myself and also the itinerary had great appeal, embarking in Barcelona. Interestingly , there were new passengers on a daily basis, so there were new faces most mornings at breakfast.I noticed at least 8-10 wheelchair bound passengers during the seven day trip, fantastic to have such provision for disabled people.For once , the British speaking passengers were the minority, which added to the fun we had. large Italian families travelling together in addition to other folk from all over the world.Offshore shuttles, for those of us not wishing to join booked excursions were punctilious and well organised.The office"staff' went to so much trouble to assist us on disembarkation day, we hade a late evening flight to Dubai, so they kept our luggage in the office and let us stay on Board until 15h00, they phoned the taxi company to change our collection time, all with a smile and such efficiency (Laura and Miekle) World Class Service indeed. Read Less
Sail Date October 2017
Wow where do I start?? 7 family and friends first time cruisers. Flew into Venice and transferred to the amazing ship on the pre arranged bus..painless security and embarkation and a really friendly welcome to the ship from the great ... Read More
Wow where do I start?? 7 family and friends first time cruisers. Flew into Venice and transferred to the amazing ship on the pre arranged bus..painless security and embarkation and a really friendly welcome to the ship from the great staff. Luggage handled by Costa and placed outside our cabins...obtained a costa card that would become our best friend for the next week...it goes everywhere with you..no getting on or off the ship without it or drinks from the bar. Having read numerous reviews was a little worried about the cabin size but no worries at all...premium balcony cabin had a queen size bed ,table and sofa,three single wardrobes with hangers (but did take some of my own hangers) set of storage shelves with the safe in and cupboards under a surface with a mirror above and hairdryer...a full length mirror was on the inside of the wardrobe door. Plenty of shelves in the bathroom and great power in the shower and plenty of hot water..dispenser of shower gel in the shower. The cabins were cleaned daily... you had a choice of morning or afternoon cleaning..lovely hard working professional Frankie looked after us well. There were 2chairs and a table on the balcony ideal for a quiet afternoon with a book and watch the scene changing in front of you The food...oh the food! Again after mixed reviews was a little worried but again no need to be! Hot and cold choices for breakfast...seated in the restaurant or at the buffet all hot if needed to be or cold if needed to be...lunch...3 courses seated in the restaurant or tremendous choice in the buffet meat fish and vegetarian and accompaniments at each sitting....afternoon tea...focaccia sandwiches or filled cobs always along with cake and fresh fruit..and of course tea or coffee dinner was an amazing 4 course affair seated at our own table each night...with differing dress codes which you found out on the daily diary sent to your room We had purchased a drinks package with meals and were very glad we did...I would purchase an all drinks next time...the only minus point was the seating at lunch if you wanted the buffet it was a scramble to get a seat. The entertainment was great..shows each night and days were packed with things to do if you wanted.Being an Italian ship and many different nationalities made listening to all the introductions in all the languages a bit monotonous We went on 3 costa excursions which were well organised and for first timers we felt safe. The tuk tuks in Dubrovnik were amazing with very informative guides...there were chances to do your own thing too Looking already at booking the next one...if you're looking to book...do! Read Less
Sail Date September 2017
This cruise went to all the places we wanted to visit. Our cabin had a balcony and was very clean and comfortable. Our cabin steward Pravin from India was very friendly and efficient. We thought the food was good and in the sit-down ... Read More
This cruise went to all the places we wanted to visit. Our cabin had a balcony and was very clean and comfortable. Our cabin steward Pravin from India was very friendly and efficient. We thought the food was good and in the sit-down restaurant there was a lovely waiter, another Indian called Jackson. In the late afternoon we would usually visit the Bar Marabile where there was another great character, a waiter from the Philippines called Marck. We had a beverage package so we didn't find that we didn't have extra expense from ordering drinks throughout the day. Our only criticism of Costa is that they sent us a questionnaire after the cruise, they had told us that favourable reviews of excellent staff would improve their chances of promotion. However all the questions were "fill in the dots"and no personal input. All the staff were good but that is why I've mentioned our favourites on this site. We didn't really take part in activities except for a couple of quizzes in the bar so I can't offer an opinion although the talent show by the crew is apparently very good. We didn't take part in any shore excursions, preferring to make our own way, partly because the excursions were quite expensive and often a bit long. There was a fierce heat wave at our destinations and we mostly didn't stay longer than a couple of hours ashore. Back at the boat the pool was mostly empty because everyone is off the boat -good tip if you like a quiet pool. Read Less
Sail Date July 2017
Cruise Costa Luminosa 1st – 8th July 2017 We have just returned from our first cruise on Costa. After reading lots of negative reports I did go with some trepidation. However the whole cruise exceeded my expectations and wonder if ... Read More
Cruise Costa Luminosa 1st – 8th July 2017 We have just returned from our first cruise on Costa. After reading lots of negative reports I did go with some trepidation. However the whole cruise exceeded my expectations and wonder if I was on the same cruise line as the people complaining. Now this is a positive report so if you are not into that then best stop reading. The whole package was booked through an online travel agent far cheaper than booking direct. There was four of us me, hubby, two daughters age 23 and 16. We chose a premier balcony cabin with drinks package. We had cabin 6339 in the middle of the ship. We left home very early to catch the flight with Ryan air to Venice Marco Polo airport. The flight was fine I was a bit nervous if it was delayed or cancelled then not sure how we would get there. But booking as a package I knew we were protected. I had pre-booked 4 single tickets for the express coach to Venezia P.zzale Roma this was booked direct with their website for 1 euro cheaper than paying on the day. I paid 7 euros per person, if I had booked a return then it would have been cheaper than that. However I wanted to return from Mestre station so booked singles. This worked very well but a bit pushy getting onto the coach. The suitcases are loaded by yourself onto the coach and then showing the ticket you get on. We got to Roma bus station within 25 mins without any stops. I know that ACTV do a bus for the same price but it is a local bus and stops everywhere. We then debated walking from there to the ship but the people mover was there for a reason. I think even though it was walk-able it would not have been easy with suitcases. Don’t be put off by the queues at the people mover it is only for the automated ticket machines that take notes and cards. It will cost 1.5 euros each but worth it. From the people mover it was a 10 min walk to the ship luckily we had wheeled cases. There is a shuttle that takes you there if you can’t manage. We checked in all our luggage and went through to the hall to wait to be called. We were given ‘9’ so knew it wouldn’t be too long. I did find that people with much higher numbers kept trying to get through but were turned away. However they did just stand there blocking the entrance a bit. Why? They are not getting on any quicker. The check-in process was quick and we skirted around the photographer as we were all grubby and didn’t want our photo taken. We then got on board and immediately went to our cabin to drop off our carryons and pick up our cards. First impression of the ship was how beautiful it was. If may be a bit over the top but very glitzy and why not. The glass elevators were amazing so fast. Cabin 6339 Premium balcony We really liked our cabin the room was made up for 4 sleeping and was left that way the whole cruise. This was perfect for us as if we all wanted a nap we all had somewhere to sleep. There was loads of storage two big wardrobes and one shelving unit. There was also a small chest of drawers, a cupboard and two small bedside cupboards. We could fit two of the cases under the bed but the others we stacked in the corner of the room. If we weren’t using both wardrobes then I assume we could have put them there. The cabin was very clean and kept that way the whole cruise. There was a fridge which we used for some snack items. However be aware that on the last night they lock the fridge and not sure what happened to the cake I had in there! I didn’t want it but wondered if there was something else then would it be lost. The balcony was a great size but with 4 in the cabin could do with 4 chairs. However every cruise line we have been on only gives 2 chairs. Dinning We chose the early seating 6:45 pm and wanted a table for 4, which we got. We did debate long and hard about whether we wanted the early or late seating. In hind sight we maybe should have chosen the late seating for some days we were back on board and had missed dinner, but there are pros and cons. The late seating is very late and dinner is a long process. You are not rushed and it would take a couple of hours to have dinner. We loved the slow pace and it felt like an event more than just food. Our server just had 3 or 4 tables to look after so we were very well catered for. He remembered and anticipated our requirements each night. We always had a bottle of wine ready for us and some sprite for our 16 year old. Very polite and courteous young man. The singing and dancing waiters one night was excellent they really put everything into it and got tremendous applause at the end. One night they had to dance with each of the female guests in turn. The quality of the food exceeded my expectations (after reading reviews!). It was perfect for us we love the Mediterranean diet, with the smaller portions and more courses. Some we liked more than others but they were all cooked and presented really well. We tried the breakfast/lunch in the buffet and in the restaurant. It was calmer and more relaxed in the sit down restaurant. We could all eat together and there wasn’t the long queues of the buffet. I liked the breakfast style continental where you could order hot food if you wanted in the restaurant. There was also hot food in the help your self-section of the restaurant. The lunch was all served at the table and was nice to eat in a calm and ordered manor. We did find queuing in the buffet a bit stressful and by the time you have done it and found a table it was cold. Everyone queued nicely but one women insisted on holding up the whole queue as there was no chips left and wanted to wait for them! Why didn’t she stand back and let people through but her plate was not moving from the section! I find buffet stressful in very cruise line though not just Costa. I was disappointed there was no pizza but I knew there wouldn’t be but hoped. You could buy it in the evening but you didn’t see many people doing that. Drinks We bought the drinks package Brindi which turned out to be an excellent buy. Drinks are not cheap on board and being able to get what we liked was great. We are not huge drinkers but it soon adds up, coffee, wine, prosecco, beer etc. Definitely worth it and made it so easy. The waiters were great very courteous and quick we rarely had to wait around very long. I prepaid via my travel agent and it worked out loads cheaper than paying on board or direct with Costa. I paid about £450 for 3 adults and 1 child for a 7 night cruise. Excursions This is the only criticism of the whole cruise. I ordered a trip to Olympia via the website and paid for 4 adults as children price is only up to 13. However the Olympia monument does not charge for children under 18. I queried this with Costa prior to going on the cruise, they couldn’t explain apart from saying it’s their policy. Also 5 days before you cannot cancel or change your excursions. When we arrived on the ship it turned out that we could have just got transfers for 15 euros each paying for our own entry. This was an official transfer by Costa so no worries about missing the ship. Since it is only docked as a tender for about 5 hours we didn’t want to take the chance with a private tour. Also ship tours got priority with the tender boats. We did the tour which was good and the tour guide spoke in English and German. We got to Olympia and she said make sure to only take a paid for ticket if you are not a child! So I queried this with the ship tour desk when we returned and again they didn’t know anything! I know it is petty but I would rather Olympia had the entry fee than Costa or the tour company used. Where has the entrance fee gone? My tip would be unless absolutely desperate to do a particular ship tour wait until you are on board there are deals and cheaper options once boarded. Corfu I had done my homework and knew that there would be a local bus to take us into town or we could walk. Since it was only a 4 hour stop we elected to catch the bus there and look to see the walk was ok. Costa claimed 4K to town centre, not true it is about 2.5 km and a nice easy 25 min walk. The local bus charges 1.7 euros each to the centre. Costa wanted something like 11 euros return! There is a free shuttle bus from the ship to the coach / bus area or you can walk. We tend to walk where ever we can as it is much nicer. Corfu doesn’t need an excursion at all you can wander around the town and enjoy the atmosphere. Since we arrived after 4pm into Corfu all the museums etc. were shutting so if you are interested in the forts then you will be disappointed in the timings. We just wandered bought a couple for nik naks and then stopped for a drink and mixed starter platter. We don’t normally eat off ship but we knew that we would miss dinner (early sitting  ) and thought it made up for it. We had a snack when we got back on in the buffet. Lovely port but could have done with coming earlier and staying a little longer. Katakolon (Olympia) If you don’t want to do an excursion to Olympia then you can just wander around the little port that has shops and bars etc. If I did this itinerary again I wouldn’t bother with the Olympia tour once you have seen it then no need to again. Olympia monument was lovely and very interesting it was good that it was a morning tour as the heat would have spoilt it later. We then had a trip to Olympia town that wasn’t really needed. We wandered around and got back on the bus about an hour later. It is a very busy place and the coaches find it really difficult to stop anywhere. So when you are asked to be there for pick up they really mean it as they have to block the whole road to load up. Mykonos This was our only whole day stop and the seas were too rough to use a tender. So we couldn’t stop, they then sailed around announcing they would let us know where we could stop. It turned into a sea day with an extra half day and overnight a Dubrovnik the next day. Dubrovnik Since we had an overnight stop arriving at midday we decided to walk into Dubrovnik. Now on google maps it said 45 mins, and yes it is a long walk up hill! Really regretted doing it as it was so hot. We walked back as well in the eve but it was downhill and much cooler. The next day we took the local bus at 12 Kuna single ride each person. We bought the tickets at the bus station as it was 3 Kuna cheaper than buying on the bus. Dubrovnik is a great city but on hot days it seems hotter. We explored the town the first afternoon stopping for a drink at the harbour side. Quite expensive in the city for drinks and food. The next day we paid to walk around the walls and it was 150 Kuna per adult and 50 Kuna for under 18s. Well worth doing and is about 1hr to walk. We then explored the city some more and found off a main square a little supermarket. Bought cold drinks and ice creams in there for vastly reduced prices. You are not frowned upon sitting on the steps drinking. There was a little market on and I bought some lovely lavender oils and Rose oil from a stall. Glad we had the extra time as the ship wasn’t originally set to dock until the morning. Venice Well I totally fell in love with Venice, even in the heat of July. It exceeded my expectations in every way. Yes it was crowded in the very touristy spots but a few streets away you could find yourself in an empty square or ally. We bought the Rick Steves guide book and did the walking tours that took us to areas that we never would have found. Well worth buying lots of tips. The food was not as expensive as I had imagined we used trip adviser to find out of the way restaurants and wine bars. We ate where the locals ate and it was fabulous. We added 3 nights onto our cruise to do Venice which allowed us to do the islands of Murano and Burano. Both well worth the boat trip. We bought 3 day travel cards which were needed as our hotel was outside the city. We decided to stay in a 3 star hotel in Mestre a lovely old Italian town. This proved really good as we got off the ship onto the people mover off on the number 2 bus right outside our hotel door. If we had chosen to stay in Venice it would have involved quite a lengthy walk with cases. From Mestre station we took the coach back to Marco Polo airport. Summary Enjoyed our cruise and would not hesitate to take another costa cruise :-) Read Less
Sail Date July 2017
I have traveled to many places all across the world, but this vacation was my absolute best yet! The Costa Diadema is a huge(really, really Huge) ship with things to do for people in every age. From going to the Daily show att 9.30 PM to ... Read More
I have traveled to many places all across the world, but this vacation was my absolute best yet! The Costa Diadema is a huge(really, really Huge) ship with things to do for people in every age. From going to the Daily show att 9.30 PM to playing bingo, there's something for everybody on this ship! The staff on the costa Diadema is well trained and always put you first. The service is outstanding. We ate dinner in the Fiorentino Restaurant and the food there was amazing! There is a new menu every day where you can choose four different courses. You have the same table and server every night which gives you a "luxurious" feeling. At all the ports you could chose from going on an excursion(which comes with an extra cost) or just take the shuttle bus to the city you where in. We went on several excursions and att all of them there was a professional tour Guide who told us about our different destinations. The cabin was spacious and very clean. You could choose from getting your room cleaned once or twice a day, and during the morning or the evening. Great experience and would love to go again. Read Less
Sail Date June 2017
We chose The Diadema for a week's cruise around the Med to celebrate family birthdays. We were bowled over with the caring attentive staff on board - every single member working so hard to make our holiday a memorable one. This is, by ... Read More
We chose The Diadema for a week's cruise around the Med to celebrate family birthdays. We were bowled over with the caring attentive staff on board - every single member working so hard to make our holiday a memorable one. This is, by far, the best cruise we have been on. All the staff went that extra mile. Everything on board was immaculate, fully equipped for your every need. The food was of the highest standard and was very tasty and very well presented.. The evening shows were top quality and entertaining. Toilet facilities were immaculate and well stocked with hand towels and toilet paper at all times. This was let down by a small minority of passengers who could not be bothered to flush the toilet after use!!! I guess they have a "poop" fairy that just magically comes along to dispose of it! This was by no means the fault of the ship or crew!! It is not their job to flush the toilets! Hope this is not a reflection of how they would behave at home. There is a vast amount of top entertainment around the ship including Clubs and entertainment for children such as Peppa Pig and Princess and Captain for the day. Also a late night disco for teenagers and youngsters to dance the night away. Again, in some of the venues, a small minority of passengers let their children climb all over furniture with total disregard for other passengers around them! Again it left us thinking how they would act in their home environment! I have children and grandchildren and they love to enjoy life to the full but we would make every effort to stop them from climbing all over the tables and chairs - this was somewhat lacking with some passengers. Again - not the fault of ship or crew members who worked so tirelessly to ensure everyone had a great experience on board. Great facilities for passengers with mobility problems and staff were on hand to assist passengers to their cabin rooms etc.. The cabins were immaculate with super comfortable beds and lovely shower rooms, lots of storage space and a fridge. There were plenty of lifts and we never had to wait for any length of time before one arrived. The ship is very colourful and tastefully decorated. Lovely outdoor pool, jacuzzi areas, indoor pool, well equipped gym , 4D Cinema, Casino, Massage, Laser games, Hairdressers and vast amounts of shops to browse around. Everything was computerised which made for very littlle queing at any Hospitality Desks. I would highly recommend this cruise ship. We have definitely had a holiday to remember with many happy memories made along the way. 10/10 - well done Costa Cruises. Having read some of the reviews on here just before we were due to go on our cruise, we were more than a little apprehensive! We need not have worried so much as our fears melted away as soon as we stepped on to the ship. Will definitely return. Read Less
Sail Date May 2017
We chose this cruise because of the itinery and largely because it was incredible value at £380 pp. Having read some reviews here we approached with an open mind (first time with Costa) but were very pleasantly surprised. The ship is ... Read More
We chose this cruise because of the itinery and largely because it was incredible value at £380 pp. Having read some reviews here we approached with an open mind (first time with Costa) but were very pleasantly surprised. The ship is very stylishly fitted out, we loved all the detail. All is spotlessly clean and doesn't look the 8 years old that it is. We were upgraded from an inside to a premier balcony cabin and given a lunch and dinner drinks package for free, both were very welcome and made it even better value. We really can't fault anything at that price and it would be hard to even if we had paid twice as much. Food was superb. Service and staff without exception were extremely friendly, helpful and courteous. The only dining criticisms are that buffet hours are limited compared to our previous cruises with nothing available mid morning or after 9pm. Even breakfast and lunch are limited to less than two hours. Also, breakfast and lunch service in the dining room can be slow. Evenings were fine. Coffee and tea were only available from the machines during buffet hours. Water was always available (and was served at the dining table free). Of course everything is available if you pay for it. Entertainment was good with musicians around the ship. The evening shows were of a high standard though not quite the P & O west end style productions. It is of course difficult on such an international ship to provide entertainment to suit all with the language issues. Outside areas are good. Plenty of quiet or noisy areas to choice. We particularly like the 'stacked' rear decks where you can sit out in some shelter and enjoy the rearward view. Many modern ships lack this. We always managed to find a sunbed on sea days eventually but they need to clamp down on people reserving beds. We are not pool people but there are only two pools and the large one with the retractable roof was always enclosed, even on hot days. This made it noisy and steamy. This is probably the only area of the ship that shows it's age and not as stylish as the rest of the ship. It is also used for evening parties and lacks atmosphere. We had a look at the spa and it looked superb if that's your thing. We don't do excursions so can't comment on these. It irked somewhat to be told it was a 4m walk to Corfu and Dubrovnik when it was 2km. This was just trying to sell the expensive shuttle tickets. The local buses, and even taxis if you share, are cheaper an 2km is a reasonable walk. Some have commented about certain nationalities pushing in and jumping queues. We rarely experienced this (there are always a few rude individuals). We found all nationalities mixed very well and the atmosphere on board was lively yet well behaved. All in all it is hard to believe we were on the same ship as some who have reviewed here. The above really is nitpicking but Costa need to know where they can improve an already top notch experience which genuinely is what it was. We had a fantastic time. Read Less
Sail Date May 2017
As a pensioners we looked for a good value for money cruise and couldn't believe the price we got it for, very reasonable plus we had three days in Venice prior to cruising. We read lots of reviews which were not very favourable but ... Read More
As a pensioners we looked for a good value for money cruise and couldn't believe the price we got it for, very reasonable plus we had three days in Venice prior to cruising. We read lots of reviews which were not very favourable but decided to go ahead anyway, as long as our cabin was clean and the food reasonable we would be OK. The itinerary was very good which was a big plus in choosing this cruise. The ship is magnificent and everywhere spotlessly clean and shining, lots of marble and beautiful lighting, all the lifts were quick, silent and plenty of them. Lots of sunbeds on different levels. Our balcony cabin 6281 was superb with plenty cupboard and wardrobe space, nice bathroom, sofa and table, mini bar, hairdryer, and a very nice touch was a coffee machine (1.55 euros) per cup. The cabin was kept spotless and tidy by our steward and towels were changed twice daily if we wanted them changed (just leave them on the floor ) every evening the next days itinerary was left on the bed along with any other information. All the food in the main dining room was great with lots of choice and if you wanted an extra portion of the same dish then we only had to ask, we had a drinks with meals package ( red, white or rose wine or beer) and glasses were refilled constantly or just ask for another beer and it was there in minutes. Presentation of the food was also very nice especially the deserts. Self service buffet food also plentiful and good choice. We didn't join any on board activities but those who did were obviously enjoying themselves. The evening shows were very good entertainment. Service by all staff was first class, specially waiters and Jessie (our cabin steward) couldn't have been any better. Ports of call very good....Trieste a lovely place, Piraeus (for Athens) Katakolon (for Olympia) Corfu a beautiful place and Dubrovnic another beautiful place. Took a Costa sight seeing trip to Athens which was 30euros each and well worth it.Also used Costa transfer to Dubrovnic old town which was about 10 euros again worth the money. Corfu we used local bus which was very cheap and just a few minutes into town. Overall it was a fabulous cruise, had NO complaints about anything and would certainly recommend to anyone......Well done Costa we will certainly travel with you again. Read Less
Sail Date May 2017
We boarded the Fascinosa from Valletta Malta.When we boarded rightaway we could see that the ship was of high standards and the decoration of the whole ship was amazing.Our cabin was extremly tidy and quite big and comfortable and it had ... Read More
We boarded the Fascinosa from Valletta Malta.When we boarded rightaway we could see that the ship was of high standards and the decoration of the whole ship was amazing.Our cabin was extremly tidy and quite big and comfortable and it had everything we required.Our cabin boy Romeno was friendly and he attended to all our needs.As regards to food on ship,we could t ask for more!There was such a variety of food all through the day that it was impossible not to find something to one s liking...and it was all soo delicious! The evening dinner menu was changed everyday and varied.But my favourite section was the sweets and bakeries...yummy !We made friends with aa waiter at the dinner table...he wasn t exactly our attendent but he served the table behind us but he we still managed to become friends as he was the friendliest guy ever!Good luck Harron..keep up your good work and friendliness.Last but not least I d really like to thank the animation team..they were GREAT!We participated in all their activities and they were all soo good in keeping the atmosphere lively and joyful especially in the evenings.We had such a great time dancing and singing with you!Thanks to all especially to Marco and Rodrigo! All in all ours was an experience that we can never forget and we r sure that whenever it may be our choice of cruise would be Costa! Read Less
Sail Date May 2017
we wanted to try a European cruise having sailed previously with p&o , fred olsen , cruise maritime ,Holland America please do not be put off by the many negative reviews food - contrary to the many negative reviews we thought ... Read More
we wanted to try a European cruise having sailed previously with p&o , fred olsen , cruise maritime ,Holland America please do not be put off by the many negative reviews food - contrary to the many negative reviews we thought the food was as good as ,better than most other cruise lines we have been with. Don't expect it to be English , the breakfast is very European , lunch has fast food options pizza ,burgers ,hot dogs ,as well as 7 or 8 cooked options , pasta ,extensive salad buffet , cooked meats ,cold meats , rolls nd cakes tea and coffee ,water and juice was available at all times in the resteraunts last buffet sitting is 6pm -8pm after which there is no more food unless you are on the late dinner sitting 9.15pm we had the piu gusto drinks package , non stop drinks including illy coffee , cocktails ,bear ,spirits and wine , waiters are very attentive and unlike some cruises never leave you with an empty glass, the waiters performance on gala night is something else and not to be missed - entertainment - grand rhapsody bar -ballroom and social dancing until 1am (with occasional hilarious adult games or dance hows between bands sessions) ricks piano bar - fantastic pianist/singer doing easy listinening rock a round the clock bar - live bands and shows lik abba and beatles wien wien bar - classic duo pool deck -regular late night party events (white night party is something special) disco on deck 4 from midnight (for the clubbers) cabin - clean and well presented overall a fantastic cruise ,great value we where also very lucky to meet some wonderfull people on our dinner table (margerat and lynn from scotland and norman and margerat from kent) Read Less
Sail Date May 2017
It was my birthday present from my husband so we chose a week long Meditteranean cruise! Brilliant from start to finish. The food was amazing, our cabin steward (John) was extremely efficient, and our waiter (Vincent Madavana) was ... Read More
It was my birthday present from my husband so we chose a week long Meditteranean cruise! Brilliant from start to finish. The food was amazing, our cabin steward (John) was extremely efficient, and our waiter (Vincent Madavana) was excellent! We found all the staff very friendly, nothing too much trouble. Could have stayed aboard when the cruise finished and done it all over again!!! We could not have found fault with anything, although we would have liked to have at least one bar where there was no dancing just music playing, as each bar there was there seemed to be dancing all the time (either ballroom or latin (not good if you don't know the dances, or don't want to dance, just to relax. All in all, really enjoyed the surroundings, the Jacuzzi and pool were also great to use, really did not want to come home. We boarded ship in Marseille where we stayed overnight at the Hotel Hermes which is a very good hotel in the old port, this is a lovely place in itself to visit, the rest of our visits included Barcelona, Valencia; Cagliari, Civitavecchia, and Savone; all of which were marvellous, the highlight of our trip being Rome! Will definitely go on another cruise! Read Less
Sail Date March 2017
Cruised out of Barcelona on March 20, 2017 with our 2 teenage daughters. We had two cabins next to each other. The ship is beautiful and very large. OUr cabins were on the lowest deck. It was by far the nicest ocean view cabin I ... Read More
Cruised out of Barcelona on March 20, 2017 with our 2 teenage daughters. We had two cabins next to each other. The ship is beautiful and very large. OUr cabins were on the lowest deck. It was by far the nicest ocean view cabin I have ever had on a cruise ship. Very large with 2 bathrooms. Ports of call were all very nice. Food was just average. Half the nights we ended up at the buffet for dinner instead of the dining room. We were assigned to open seating at Corona Blu. The nights we did eat there, we got right in. We were given free tap water. No problem. We also purchased a package to get bottled water. Our room steward Rushpandi was incredible!!! He went above and beyond in every way. We looked at this cruise as a nice way to get to see several cool ports and our goal was accomplished. The ports made the cruise. Read Less
Sail Date March 2017
We chose this cruise as it was extremely good valve for money. We secured it through Groupon and flew from Gatwick to Nice. Transfers smooth and on arriving at the ship our bags were whisked away and placed outside our cabin, let the fun ... Read More
We chose this cruise as it was extremely good valve for money. We secured it through Groupon and flew from Gatwick to Nice. Transfers smooth and on arriving at the ship our bags were whisked away and placed outside our cabin, let the fun begin! The ship is very ornate and the interior decorating a little offensive to those who like colour co-ordinated surroundings! However it was clean and the cleaning staff kept the whole ship slick and span. The waiter dining was good but could be a bit protracted in the evening's (we went for the early sitting as the 8 30 could mean queuing) As we got acclimatised we went to Deck 9 for meals as these are buffet style which was more to our liking. You get to see whats on offer and it was generally very good. One gripe of mine was the tomatoes! They weren't the lovely rich Italian ones, supermarket bland! The theatre acts were brilliant thoroughly enjoyed them. We enjoyed also the library and quiet areas. We did 1 excursion, Sorrento (which is beautiful) could have done without the Lemoncello factory experience as so much to see in Sorrento and would rather have skipped that and gone straight to Sorrento. We did hop on/off buses at Barcelona and Marseilles, great value for money and easy to book when we went ashore, so don't worry about doing them on board. We did the drinks package which we were pleased with, but be aware if you order a bottle of wine you will be charged, same with a bottle of water - by the glass you won't. This worked for us but of course of you want to sample wines from the extensive list you shave to bear t his in mind. Service charge. This is added daily so don't know if its worth enquiring paying at booking? May be discounted but not sure, one to ask travel agents. If we cruised again we would not try to see too much on going ashore as nearly missed the ship in Barcelona!!!! Just be aware that 5/6 hours, which you get in most stops, is not long. Long transfer on return. We flew out from Milan, lovely scenery on route, but had a long wait at the airport. This was not ant fault of Costa of course. In all we met some lovely people. Italian, French, German, Russian, Cuban in fact a very eclectic mix of nationalities! We really enjoyed this aspect of the cruise and although we both have only English it made for some hilarious conversations!!! Would I travel again with Costa? Most definitely. Why? Good cabins, good food and drink, good entertainment (would love to take my grandkids!) Excellent friendly "can't do enough for you staff), special mention here to Maria our cabin steward who was kindness itself! Lastly - great cruise if you can go Italian as very family orientated and relaxed. Loved it!!! Read Less
Sail Date March 2017
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