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5 Costa Mediterranea Cruise Reviews for Senior Cruises to Baltic Sea

From the beginning of the embarkation to the end I would have to say that we were sorry that we chose Costa. No communication had been given to us for getting to the ship from the airport. The phone number we were given was not in service. ... Read More
From the beginning of the embarkation to the end I would have to say that we were sorry that we chose Costa. No communication had been given to us for getting to the ship from the airport. The phone number we were given was not in service. We worked it out with a taxi at the beginning and end of the cruise at the cost of €100 each way. The itinerary was what we wanted and the tours were well done but for the language barrier. English was at the bottom of their priority list and messages were read after at least 4 other languages first. No one spoke English with less than a severe accent and making it difficulties follow. The crew was sour and rarely smiled. Our safety drill was a series of lining us up at the muster station. Pushed into rows of three, shoulder to shoulder I resented being touched by these serious crew members. Don’t touch me! Tell me. Oh yes, you can’t speak English. The food was mediocre at best. I’ve never lost weight on a cruise before. Communication and manners were lacking almost always. There were no substitutions in the dining room and vegetables were lacking. Any other cruise we’ve been on offer alternatives every day. The buffet was also lacking taste, variety, and tender meat choices. The same menus were offered every day. We could not have butter unless we asked for it and waited for someone to get it from the kitchen. Coffee was offered with breakfast and after that we had to pay for it at the bar. They actually have a drink pkg for coffee juice and water. Most of all, the waiters pushing past you with trays or reaching across you to serve or remove dishes was so rude. Whether you had to step aside for them as they rushed by or get shoved out of line as they filled the clean cup tray, the waiters were rude. Even in the dining room our orders were mixed up and waiters could not seem to serve plates in a mannerly way. They still reached across our faces to serve others. The entertainment was mediocre at best except for one singer and 3 acrobats. The dancers were not nearly what we have seen on any other cruise. Their poor synchronization accompanied poor routines. I guess what frustrated us most was the inattention to the English speaking guests with brief announcements which we did not understand. As well, the tour guides who could speak good English were few with a lack of ability to converse with us. Speaking of inattentive behaviour on the part of the crew, we were mainly ignored with little or no eye contact. The sour looks on most of the employees’ faces indicated a poor work climate perhaps and poor morale amongst staff. Wait staff never helped in any way but to clear dishes at the buffet. No smiles, no good morning, no ability to understand what you might be asking for, such as “Do you have hot cereal this morning, porridge, oatmeal, cream of wheat?” Our room steward was sweet and did his best with a stale-smelling stateroom. The pillows seemed to need washing and the carpets required a good shampoo. (So did our soap dispenser in the bathroom) Another warning is that the added 15% per day is a required fee. They do not regard it as a tip. In fact, they told us that we were free to tip individuals but we could not withhold any of the 15% per day charge for our severely poor service in the dining room. Speaking of money I’d like to say how angry I was at not being able to get an accounting of my charges. I had to have my husband with me because all room charges were put on his account only (even though we signed equal status for charges.) I was the one who booked the cruise, arranged for the tours, paid for our two watches that we bought, all on my Visa not my husband’s. When I asked them to change the accounting they told me that it could not be changed because of the system. All charges and payments would be under the man’s name in a cabin. Really, is this 1950? All said, our itinerary was ideal and the tours worth the money even without good tour guides. There was a lot of written information on each port to follow along. Within the opulence of this ship a number of disappointments seized us and threatened our joy of going to see the land of my heritage. But Norway out-performed this costa ship with its grandeur and awe inspiring beauty. Read Less
Sail Date June 2019
We were just scrolling cruises and saw this one ,unbelievable price ,with just two weeks to sailing ,too good to miss ,so booked it !!! Then I started reading reviews how the crew were surly unhelpful etc...and I thought omg what have ... Read More
We were just scrolling cruises and saw this one ,unbelievable price ,with just two weeks to sailing ,too good to miss ,so booked it !!! Then I started reading reviews how the crew were surly unhelpful etc...and I thought omg what have we done ,and worried for the next two weeks !!!!.... Well , how wrong were the reviews ,or what did people expect ...bowing and scapeing...we found everyone so happy ,glad to help you with anything ... Kelly in reception .. Manuel our waiter ,and Denis always in the restruant with a smile , Eddie our cabin Steward.Saulo, Marvin ,bar waiters ,in fact all the crew ..... The food was very good ,downside ..you had to pay for bottled water at meal times , ...you could ask for anything and they tried to oblige us ..I had mash potatoes every night with my meal (cos I love them ) The cabin were very nice and clean ...downside no tea/coffee making facilities The ship was a bit over OTT ,glass , mirrors , stainless steel everywhere ,but so so clean ,lifts always available,... The nightly shows were disappointing,and not to the standard of P &O Fred Olsen . The ship had lots of nationalitys ,and everyone got along fine ,there was a very happy atmosphere on board ,and I would certainly go with them again ... Read Less
Sail Date May 2018
The itinerary was exactly what I was looking for in an 8 day cruise. Check-in was very efficient, drop your bag outside and agent verifies bag tag, number given for check-in group, waited only a few minutes until group was called, maybe ... Read More
The itinerary was exactly what I was looking for in an 8 day cruise. Check-in was very efficient, drop your bag outside and agent verifies bag tag, number given for check-in group, waited only a few minutes until group was called, maybe 10 agents verifying documents, passed through security and on the ship, cabin keys on your bed in cabin. Very easy and efficient. You have to remember this line caters to Europeans and Americans are in the minority. I went in knowing this and wanted to be immersed in the culture. Ship was very "Italian" in decor, much like the Carnival Miracle or Dream (Costa is owned by Carnival Corp). Public areas were clean. They seemed to have problems with the water and hot showers took a while and there were restrooms outside the dining area that never seemed to work. Cabin was in need of updating and the carpeting needed replacement (or cleaning). Surprisingly I expected a lot of smoking but I didn't really encounter that thank goodness. Food was not to my liking. Free coffee was only offered at breakfast and you had to pay at other times. My husband was able to get a cup of coffee one night at dinner but was not able to get any milk or cream as they said there wasn't any??? Americans were provided a bottle of water at dinner. Menu caters to Europeans. Entertainment was not to my liking but that was okay because we were tired at night. All in all, we got what we wanted.....the itinerary. Read Less
Sail Date August 2017
Lots of sightseeing, no days at sea and ... Petersburg! It is difficult to explore it differently! It was clean, although the ship is old. Visitors are almost all Italians. The TV was very blurred and the program was poor. The kitchen ... Read More
Lots of sightseeing, no days at sea and ... Petersburg! It is difficult to explore it differently! It was clean, although the ship is old. Visitors are almost all Italians. The TV was very blurred and the program was poor. The kitchen is almost exclusively Italian. The self service bar was small. Tea only once a day, for tea time. Very good service, both in the restaurant and in the cabin. Cruise on time. Medium level entertainment programs. Loud music in the midfield, audible in the cockpit until 24 at night. No hot water in the bathroom 24 hours a day. Available only when few guests use it. It was painful because the cruise in Northern Europe required a bit more heat. Outside temperatures ranged from 10 to 14 degrees. Friendly reception Elevators are quick and accessible. Overall, the cruise is rated 4. Cruise on this line is worse than on the Newgian Cruise Line, but better than the MSC. Read Less
Sail Date June 2017
We chose this trip based on ports selected by YMT. Ports were great---cruise---worst ever. Everything you get on Costa costs you---even water!! Had to buy water pkg for $37. Glass of water at bar costs. Food was horrible---attractive ... Read More
We chose this trip based on ports selected by YMT. Ports were great---cruise---worst ever. Everything you get on Costa costs you---even water!! Had to buy water pkg for $37. Glass of water at bar costs. Food was horrible---attractive looking in dining room but almost same selections nightly. If you're a pasta lover you might survive. Almost same offerings daily in buffett. No lobster or prime rib meals without additional cost. Had to make special arrangements to have coffee served during dinner. (I guess that's not a Italian thing) You even have to pay for room service. Additional charge of $2.50. That's a first. Nothing is free. Entertainment is very amateur. One show had to leave because it was so dull. Not much to offer during day if onboard. Small casino and poker tables but that is normal for cruise ships. Didn't even offer ice cream. Food not available unless it was meal hours. We traveled with 2 other couples. Had a great time at ports being with friends but will never use Costa again. Restrooms seemed to be closed often. usually after dinner---not available! Really!! Can't this be addressed sooner. Read Less
Sail Date May 2017
Costa Mediterranea Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.2
Entertainment 3.0 3.2
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 5.0 3.4
Enrichment 1.0 2.9
Service 4.0 3.7
Value For Money 4.0 3.5
Rates 4.0 3.9

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