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3 Costa Mediterranea Cruise Reviews for Entertainment Cruises to Baltic Sea

This is the worse cruise ever, not sure where to start. First the positive lifts are great, no waiting as plenty of them. Now the negatives, staff are rude, miserable and clearly not there to please, food in restaurant was appalling ... Read More
This is the worse cruise ever, not sure where to start. First the positive lifts are great, no waiting as plenty of them. Now the negatives, staff are rude, miserable and clearly not there to please, food in restaurant was appalling and water has to be paid for. Serve yourself buffet has a better choice but a majority of people have chosen that over restaurant clearly as queuing is horrendous and finding a free seat impossible. Tea and coffee is only available at breakfast and sometimes for an hour in afternoon, you can purchase these but expensive and everything has a 15% service charge. Ship docked miles in the depth of ports (to save on port charges) Shuttle service out of port was another charge 12 euros per person per trip and chaotic with no queuing in place and a free for all. Daily service charges are mandatory and cannot be removed even if you are unhappy with the service. I thought I was on my holidays but felt more like imprisonment. Read Less
Sail Date May 2018
First and last time with Costa. The ship is well-designed but poorly operated and all was costly and of bad quality. The food was very poor, hygiene non-existent, which gave us stomach problems for weeks to follow, only eatable at ... Read More
First and last time with Costa. The ship is well-designed but poorly operated and all was costly and of bad quality. The food was very poor, hygiene non-existent, which gave us stomach problems for weeks to follow, only eatable at dinner (with the right choice). The ship is billed as Italian, but the cook missed out on everything Italian. As the crew comes from all over the world, one has an excellent chance of contracting some unknown virus (happened to me). Our "All included" ticket did not include drinks. When we asked Client Service about it we got the answer of "We have many kinds of All included". When we kept on pressing how they can exclude drinks from All included, we got the answer of "Too bad". When we asked to see the responsible we got the answer of "I decide who sees the officer and I decide you will not". One can buy drinks one-by-one for an exorbitant price, or buy a "deal", for example for 20 coffees (for those who can drink 20 cups in 5 days). We settled for stocking up on drinks in a supermarket on our first stop. Entertainment was poor, although the poor singers were working hard each evening. TV was extremely limited for non-Italians. Internet was extremely costly but of extremely poor quality. Shopping was offered many "special deals", which mostly consisted of doubling the price and then giving 10-20% discount. Excursions are reasonable, although the prices are double what you can find on the Internet from local companies (which we dared not do). Read Less
Sail Date August 2017
This cruise was chosen by Altius Insurance Cyprus (my husband work in this company) as a reward. It was my first cruise, but definitely I will do it again!!! The ship was so clean, nice odor, you could smell the cleaning odors ... Read More
This cruise was chosen by Altius Insurance Cyprus (my husband work in this company) as a reward. It was my first cruise, but definitely I will do it again!!! The ship was so clean, nice odor, you could smell the cleaning odors everywhere. We had cabin 6109. The service was amazing. The man that was cleaning our cabin was so polite. The dining on the second deck was amazing. I was wondering how they could serve so tasty food to thousand people "a la carte". The waiters were amazing...so polite! What impressed me the most was the guy and the team in charge with the entertainment!! I remember his name! Louis...was everywhere...dancing...singing... presenting...amazing humor and energy! But what amazed me the most was the assistant bar manager: Pantelis Zoografos! What a personality! I am a marketer and maybe I evaluate different than other people but his eyes were everywhere, ready to offer his services, to say a joke or to say something nice! Make me wonder if this man was born for this job or maybe the job was invented for him!!! Read Less
Sail Date August 2017
Costa Mediterranea Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.2
Entertainment 3.0 3.2
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 5.0 3.4
Enrichment 1.0 2.9
Service 4.0 3.7
Value For Money 4.0 3.6
Rates 4.0 3.9

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