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9 Costa Magica Family Cruise Reviews

I was party leader for a group of 10 friends and family. I joined this cruise with low expectations, based on the previous reviews. What I actually experienced was way beyond my expectations. We did the Baltic Cruise and visited Stockholm, ... Read More
I was party leader for a group of 10 friends and family. I joined this cruise with low expectations, based on the previous reviews. What I actually experienced was way beyond my expectations. We did the Baltic Cruise and visited Stockholm, Helsinki, St Petersburg and Tallinn. This is an expensive route normally and this was a budget price in the scheme of things. Based on what we paid and what we received there are no complaints. The food was of a good standard at the buffet and the formal dinner and in fact some of the formal dinner food was amazing. I had one of the best beef steaks I have ever had on one evening! The waiters could have been a bit more jovial but they were not rude and their service was fine and we always had a good experience every night. The room was bigger than expected with a good size comfy bed and plenty of hanging space for clothes. We did not see our cabin steward at any time on the cruise but the service was fine and the room was always well looked after. We did have a problem with a shower tray that would not empty properly so one ended up stood in water and also with water overflowing onto the main bathroom floor. I reported this and they came and fixed it while we were out. They then called the room later that day to make sure that we were happy with the fix and by that time we had not used the shower. When we used the shower we found that it was not working correctly still and so we called them and once again they came out to fix it. Once again they called us later that day to check it was ok and this time the fix had worked. I have been on many cruises and I have never had a follow up call to make sure that we were happy with the fix. This is a first for me, so well done to them for actually taking the time twice to make sure we were happy with the repair/fix. Credit where credits due. We did three excursions through Costa and two of these were very good. However we did do the Best of Stockholm and Vasa Museum tour on the final day which is a 3.5 hour tour at €70 per person their ref 2501. This is rushed tour and is not enough time. It ended up that we only had 40 minutes in the Vasa Museum, which is the highlight. They introduced this as one of the World's best Museums and a wonderful experience and then gave us only 40 minutes inside. This is ridiculous as in my opinion you need at least 1.5 hours inside, minimum. I would suggest that you go privately and take your time as this is an amazing museum that deserves more of your time. This was a blemish on what was otherwise a great trip. Read Less
Sail Date August 2019
We visited Stockholm, St Petersburg, Tallinn and Helsinki. This was a beautiful cruise that is very well organized in every aspect. I think it also gives you a great sense of Italy and their way of life and partying. The only bad ... Read More
We visited Stockholm, St Petersburg, Tallinn and Helsinki. This was a beautiful cruise that is very well organized in every aspect. I think it also gives you a great sense of Italy and their way of life and partying. The only bad thing that I have to point out is that they have VERY small swimming pools on the ship, and this is a real problem when 3000 people want to swim at the same time. I loved the food, Italian cuisine is famous worldwide and I think there is something to eat for everyone. :))) And they have a WONDERFUL entertainment team which made me dance and stay awake every single night till God knows which hours. Important to know: - You can link your credit card to your ship card and then don't have to worry about payment. - They have totems now, so you can book your excursions there. - Embarkation and disembarkation went smoothly and without any crowds and problems. I will definitely travel with Costa again! Read Less
Sail Date July 2019
It was my first experience with Costa Cruise. North Europe destination (Stockholm, Helsinki, St. Petersburg, Tallinn). In short: Embarking - just few minutes, nice welcoming by staff, photo and ID card is ready, you leave baggage at ... Read More
It was my first experience with Costa Cruise. North Europe destination (Stockholm, Helsinki, St. Petersburg, Tallinn). In short: Embarking - just few minutes, nice welcoming by staff, photo and ID card is ready, you leave baggage at collection point and you go straight to the cabin. Your baggage is delivered to your cabin within next half an hour. As simple as is. Cabin: we had balcony one. 1 double bed and i single one. Both comfortable and well sized. Cabin perfectly clean. TV set might have been a bit bigger but was ok. Shower worked well. Dinning: we chose international breakfast option - enough variety of food - whatever you need. All fresh and tasty. Dinners were extremely good. No standing in queues nor waiting for service. Ship - Magica is quite big ship (apprx 110k tons) - means big enough to be stable but not crowded too much Service - as always staff was just perfect - smiling, speaking different languages, polite and well-skilled. Entertainment - we attended 2 events "Voice of the sea" and "Magic moments" - both worth of spending time. Excursions - we prefer organising trips on our own. Stockholm is stunning, packed and extremely expensive; St. Petersburg is incredible (mus see points are Peterhof, Tzarskie Selo, Hermitage, Nevsky Prospect, Issac's church and On Blood Church. All of them you can easily reach on your own using public transport. Value for money - J have no idea why people spend fortunes on other cruise lines whereas they don't offer anything better than Costa (maybe snobbery?). Long story short: take Costa, pay half of what other lines demand and have wonderfull holiday. Robert Read Less
Sail Date June 2018
We chose this cruise line/ship for the Italian style/language/culture having family from Italy. We have been on the Costa Victoria before and like it very much. Although cruise lines have cut back on some the features like full scale ... Read More
We chose this cruise line/ship for the Italian style/language/culture having family from Italy. We have been on the Costa Victoria before and like it very much. Although cruise lines have cut back on some the features like full scale entertainment and midnight buffet, the overall experience is very good. I have read many poor reviews of Costa Magica but most the negatives are due to a miss-match of what the passenger expected and what the cruise line provide. An Italian cruise line is going to speak Italian plus 4 other major languages. Don't expect all English even when cruising in the Caribbean. Of course food is always subjective. Some have very high expectations and other have lower. The cruise we were on had good to very good food quality and I did not see any repeat selections within the 7 days. The entertainment had been cut back but did build and the week progressed. The staff service was excellent, with special mention to our dining room waiter "Genio Baltista" who could not have been better. Very entertaining and made our dinners enjoyable. Read Less
Sail Date February 2017
We had a generally nice cruise (2 adults, 2 children). The crew was very polite, the ship very clean and well decorated, the program of free entertainment very rich. However, it was relatively expensive everything it was not included in ... Read More
We had a generally nice cruise (2 adults, 2 children). The crew was very polite, the ship very clean and well decorated, the program of free entertainment very rich. However, it was relatively expensive everything it was not included in the cruise package (excursions [well organized] etc). Our cabin was in the size I imagined, well climatized and served. No problem with the food; well cooked and satisfactory variety. You can also fill small bottles with water on the 9th deck. No smoking rules were strictly kept throughout the cruise. You have to know english or italian to communicate easily with most people (the tourists are mainly italians). In reception some speak more languages (french, german etc). The pools are rather small. It's not a good idea to take a bath in them with many others aroynd you. The free time we had in some ports (Venice, Corfu) was less we expected. I would travel again with Costa. Read Less
Sail Date July 2014
I normally cruise with a friend on an 'adult orientated' ship, however my niece turned 18 and I accompanied my sister in law on this cruise as her birthday gift. I had read reviews on Costa and was not looking forward to this ... Read More
I normally cruise with a friend on an 'adult orientated' ship, however my niece turned 18 and I accompanied my sister in law on this cruise as her birthday gift. I had read reviews on Costa and was not looking forward to this trip that much. However, after the initial shock to the senses, noise, smoking areas, I settled down and ended up really having fun. Fun is what Costa is all about, and they certainly go all out to make every day as good an experience as you can have. Now, smoking.....I am almost militant about non smoking, and I was prepared for the fact that smoking is allowed throughout the ship, but unlike the previous reviewer I did not find the whole ship to be 'filled with smoke'. It is allowed on one side of the ship, both inside and out, and throughout the Casino. I found that people did stick to this most of the time, and never found it an issue to find somewhere smoke-free. The idea that it would give you sinus problems is frankly ridiculous, and if you have problems with your sinuses, perhaps it is better to travel on another line. In Europe the anti-smoking lobby is far smaller than in the UK, or USA, and Costa would go broke if they banned smoking altogether. Surely this is what the member reviews are for, and if you take the trouble to write one, surely you must have read some! That's all about that. The ship is decorated in a style which is not to my taste, full of bright colours and I found the cafeteria restaurant to be quite dark away from the windows, not helped by the paint used. The food at breakfast was varied, and although the food was not of a luxury standard, it was well cooked and fresh. The lunchtime buffets, were dotted around the decks, and each day was a different nationality buffet, Spanish, German, Italian, and the seafood was really lovely, there was calamari, mussels and large prawns on more than one occasion. In fact, we almost enjoyed the lunches above dinner. Dinner service was not of the standard of Celebrity, but we had a waiter and a bus boy who were pleasant, and helpful, and remembered our drinks order. We personally could never have eaten the 7 courses, and normally a starter, main and possibly an ice cream was enough. My niece generally had the pasta starter as a main, and there was no problem with this, in fact they were always accommodating, even though they were run off their feet. Several evenings they had a 'party' type night, and the poor waiters had to either stand with torches, and our waitress even took part in some dancing on the balcony! Although my niece is 18, she is slightly special needs, and as we took the drinks deal, they also allowed her to just have the children's one, saving my sis in law about 70.00. I looked all over for a comparison to see if the drink deal was good value and couldn't find one, so I'm giving some examples here. Cocktails are 6.95, spirits 5.30, cappuccino 2.50, soft drinks (glass) 2.95, beer 4.90. All these are in euros, and plus 15% service. It doesn't take much adding up to see that 19.50 euros per day including the 15%, is an amazing deal. We're not big drinkers, but with a couple of coffees, and 3 or 4 drinks per day, we saved hugely! The shows were amazing, and not all in Italian at all, as good as West End, and although I don't usually attend on other lines, I found myself looking forward to them! In all, the crew and staff were really friendly, the officers much in view, and everyone went to so much trouble for you to have a good time. In the end, you get what you pay for, and you need to check on smoking, as they say, you pay your money and you take your choice. If you want value for money, great service, and lots of fun...give them a try! Go Costa! Read Less
Sail Date May 2013
The good (and there were lots of good areas) are as follows, beautiful ship exceptionally clean in all areas, lovely inside cabin 8239 on deck 8,spacious not claustrophobic excellent staff! The catering/bar staff were hard working ... Read More
The good (and there were lots of good areas) are as follows, beautiful ship exceptionally clean in all areas, lovely inside cabin 8239 on deck 8,spacious not claustrophobic excellent staff! The catering/bar staff were hard working courteous and always smiling and a pleasure to chat to ! Lots of choice for breakfast and lunch in the buffet restaurant but if you wanted to eat there in the evening only Pizza/Salad is available it would appear.This didn't bother us as we like to dress up and ate in the restaurant every evening.If you like to have large portions in the restaurant then go for the 7 courses that are available, we didn't feel any more than 4-5 was needed ourselves but that's just our opinion ! The drinks package was amazing providing most premium brands of beers spirits wine and cocktails, also fruit juices large bottled waters and speciality coffees but not coffee with alcohol content. Lots of bars all very different from each other all with music/singing ! The ports of call were amazing ! Value for money exceptional !! The not so good- EMBARKATION - this has got to be the longest time we have ever had to wait to get on board over 3 hrs from getting to Port to getting on board! SAFETY DRILL - long winded, drawn out, little information regarding what was going on staff keeping watch over us constantly counting rows of people and the public address in so many languages we lost count, muster station with lots of people all wearing life jackets for so long in the heat that thought we would all pass out before we really new what was going on. Think these areas could be worked on !! ENTERTAINMENT - not bad on occasions however on others quite boring and amateurish in fact the show on the last night which was done by many on board crew members was by far the most entertaining and memorable. Room for improvement - The food, not the worst we have ever eaten but certainly not as good as other cruise lines we have been with. The words " could do better " spring to mind. AREAS TO WATCH OUT FOR- mandatory daily charge which CANNOT be opted out of, INTERNET please please keep a watch on this !! we had very poor coverage most days with little or no signal, my partner needed access on a daily basis to keep in touch with his business at home, he opted to buy a Internet package which should not have cost him more than around $30 however when our final bill was made up he realised something very wrong as he had been billed completely different from what he had requested and had a bill for over $170 !! as it was only presented to our cabin in the early hours of the morning he went straight to customer services upon waking to be told that nothing could be done by them as the bill was already made up and that he would have to correspond with Costa upon return to UK, this did spoil things for us and we are currently in discussion with Costa over this. A WORD OF WARNING - CHECK YOUR BILL WITH RECEPTION BEFORE THEY PRINT IT OUT JUST IN CASE ANYTHING IS AMISS AS YOU HAVE TO PAY REGARDLESS ONCE IT HAS BEEN PRINTED OUT !! We loved this itinerary of Ports visited on this cruise however we were disappointed to find that Santorini and Dubrovnik were only for a few hours and would have preferred longer here and due to ship not docking at quayside and a tender system for transfer we actually only had around 2 hours ashore by time our numbers were called. Overall opinion of Costa Magica- would we use this line again? a very easy answer Yes we would !! Was it good value ? - It was exceptional value ! - Would we recommend to others ? - we certainly will be !! Read Less
Sail Date April 2013
Having been on 21 cruises over the past 8 years with 8 different cruise lines, we decided to return after about 5 years to Costa having been with them on four other occasions, Victoria, Atlantica twice and Europa. We enjoyed those cruises ... Read More
Having been on 21 cruises over the past 8 years with 8 different cruise lines, we decided to return after about 5 years to Costa having been with them on four other occasions, Victoria, Atlantica twice and Europa. We enjoyed those cruises with minor irritations and wanted to see how they now compare with other ships and companies.This time it was Costa Magica, chosen mainly because of the Itinerary. We were absolutely delighted with our first impressions of the ship's public spaces. In wonderful true Italian style and flare each area was delightful, especially the main lounge deck 5. In fact all the main public lounges, bars, nightclub, piano bar etc were on deck 5 and so tastefully appointed, except the rear lounge, Capri, where the furnishings looked dated and tired. We had a balcony as usual as my wife does not like having the air-conditioning on and we leave the door partly ajar at night. The cabin was very good and nicely furnished but was a wee bit smaller than others we have had...not quite so wide. The shower was excellent although it kept over-flowing flooding the bathroom on three occasions despite having reported it. The situation was perfect for us, mid-ships deck 9 and very near the lifts. This is important for us as my wife does have some mobility problem. Deck 9 on Costa Magica was for us the most perfect of all our cruises...short walk to the morning buffet; a few steps to the outside pool/spa and even shorter to the lift straight down to deck 3 for the theatre. Our dining room was on Deck 3, a short stroll from the theatre which was a delight. We were fortunate enough, as always, so far, to get a table for two. This was in lovely small area beneath the balcony with two very attractive very large blown photo pictures on the rear wall. It was almost like being in a small Italian restaurant in Italy. Of recent times, we don't usually eat in the main dining room more than say 3 times as the Alternative dining arrangements have been so good (see below). We ate every night in the main dining room and the food was very good to excellent with the most attentive and charming waiter and wine waiter who actually delivered your wine BEFORE you start eating. Our experience on many ships has been that the busy wine waiter never manages to get the wine to you until you are on the second course! This was a great plus along with others, one of which was a jug of iced tap water immediately came to your table as you sat down. The reason we ate in the dining room every night is because the Alternative Dining was virtually non-existent, consisting of one buffet area counter no more than 15 feet long consisting of a choice of pizza, pizza, pizza or pizza and some tired looking salad bits. Quite dreadful. Also there was no "Anytime dining for those who like that arrangement and quite clearly Costa have not caught up with the other cruise lines where the alternative dining...buffets are extremely good...for example on the 5 Royal Carribean Ships and 2 Princess ships we have been on, where quite often we have had better meals up in the buffet than in the dining room. And so Costa should take a really close look at what the competition are offering as they will over time, I fear, loose out to those who like a choice. The was just one other place you could eat on a "fine dining" evening and that was in Club Venezia where the ambience, views, furnishings, china, glassware was simple quite stunning. But that cost an extra Euros 20 each person plus wine/drinks etc. Now to the buffet - breakfast and lunch. I rated these 2 out of 10 for several reasons. The main buffet areas finished serving at 10am....help we are on holiday. The only buffet breakfast area still open after 10am was in the covered pool area at the back of the ship which stayed open until 11am. More often than not we ate there. This was a very pleasant and bright area to have breakfast save for the very limited number of tables and chairs with the main space being given over to loungers by the pool. Kids in the pool could be noisey. The main breakfast buffets and the covered pool buffet lacked so many things I am used to on other ships and indeed at home.Apart from diced melon and pineapple all mixed together, there was a marked absence of fresh fruit. A few bananas, plums but they went very quickly and not replaced. I saw no apples. The other fruit was TINNED pears and TINNED peaches. No nuts, seeds, raisons, bagels and the most disgusting looking bacon I have seen...crispy burnt dark lean bacon dripping in fat...no English type bacon which we English like!! On other ships there is usually a choice of bacon . No fresh toast but two slices wrapped in greaseproof and often been standing there for half hour or more. The covered pool area buffet was even worse with a very limited assortment. Bearing in mind they closed at 11am at 10.25 when we got there I asked for some toast, only to be told they were not preparing any more as it was too late. And she was quite rude to. I reported her to the Supervisor who was well aware of her attitude from other guests. Also there was no fresh fruit at all offering only tinned pears...and no yogurts..too late being the answer. Lunch time buffets were acceptable but nothing in comparison to ALL the other ships we have been on, so again Costa need urgently to address these issues. A very large theatre seating 1,600 but because of so many different languages, they are rather limited in the choice of performer...no comedians or any act which has spoken word in it. One of the highlights for me was a brilliant tenor singing some lovely music, only to be spoiled because they do not close the doors at the rear of the theatre and we were sitting about three-quarters of the way back and could hear quite loudly the music coming from the central atrium area...rather disrespectful to the artist ...and that happened each night.On other ships the doors are closed at the start of the performance. Although we knew what to expect through previous travels with Costa, we were just as irritated with the repeat in several languages (usually six at least) of every single announcement throughout day and evening during the entire cruise. One of the worst was when they were trying to get passengers to attend Bingo...and when announced it in a foreign language it comes over even more irritating...as "bingo, bingo, bingo" this happened almost every day and at least twice or three times . They had bingo sessions at 8.30 or 9pm some nights in the main lounges...now I ask you, is that really necessary? Kids...there were quite a lot of children on board up to teenage level and I was quite surprised and rather annoyed that they were allowed up so late. On other ships there is often a curfew at midnight and I think Costa should consider this. Costa Magica, like the other Costa ships is a late night ship with as many as five different areas playing music for dancing or listening well up to and past 1 am..a real must for the keen dancer. The Animators in the two main lounges were just brilliant and always managed to get many people dancing and with such enthusiasm. Excursions. We don't usually do many of the ships' excursions these days and prefer to do our own thing, which where available is the Double Decker Hop on and Hop Off City Sightseeing buses. These are excellent value BUT and a real big BUT , no ship we have EVER been on EVER tells you about them and yet on this particular cruise in at least three ports they stop right outside the ship. I even mentioned this to one of the bus reps who was most surprised saying that he will tell his boss because they pay , in this case , Costa to advertise them. Well they don't and nor do any other cruise ship as far as we have experienced. Life is all about choice and I feel that Costa and indeed other cruise lines should do the decent thing and give their passengers a choice. On one cruise I went on I asked how far the railway station was from the ship...she told me it was quite a long way. It was in Cobh and I wanted to go to Cork and she obviously wanted me to buy an excursion through them. I didn't and to my amazement as you step off the ship in Cobh right opposite on the other side of the road is the railway station..Just another example of being aware of alternatives to the ship's excursions. Gratuities. These were added to your bill at the end of the cruise and no choice but to pay them. Although having no choice, we did find it refreshing that we were not bombarded with reminders almost daily (on Royal Caribbean) of the need to pay gratuities. In fact it was never mentioned in the whole trip with Costa nor did it appear in the Information Booklet in our cabin...so, well done Costa. We still decided to give a small token to our waiters and cabin stewardess. Embarking and Disembarking. Embarking was just amazingly quick...in fact the quickest, walking straight on. This itinerary is rather unusual in that passengers are taken aboard on several ports of call...Dover, Amsterdam, Hamburg, Oslo, Copenhagen , Edinburgh and Le Havre and because only about 120 passengers got on at Dover, it was exceedingly quick and easy. At some ports it was a bit chaotic when returning to the ship and unless you sussed it out, it was quite easy to get behind the new guests who were having their passports and documents checked ...there was no clear sign at any port to show you the entry line for existing passengers. Overall we thoroughly enjoyed our cruise bar for the points I have mentioned and would again go with Costa as we know what to expect and not expect.There is a lovely atmosphere on board their ships, which for some, can be a bit too noisy at times. Read Less
Sail Date July 2011
We booked this cruise because it fit the kids spring break, good price, good ports. I liked that it left from Rome because you need more than one day to see Rome. But getting from Rome center to port was long and expensive. We took the ... Read More
We booked this cruise because it fit the kids spring break, good price, good ports. I liked that it left from Rome because you need more than one day to see Rome. But getting from Rome center to port was long and expensive. We took the train to port, not expensive but train station had no elevator, had to carry luggage up and down stairs, signs at station were horrible, no one to help, no announcements for stops. Cruise port to airport we sucked it up and took a taxi for $200.00.Only 10% of passengers are native English speakers so it was interesting hearing all the different languages, crew does speak English. Cleanest ship I've ever been on-never saw a dirty glass or dish even early morning! My 14 year old LOVED hanging out with European teens in the disco and made lots of new friends! 9 year old only went to kids camp once- intimidated by kids speaking italian and Spanish. Really nothing for the 12 year old she was between age groups. We loved the smerelda lounge after the show, they played bingo every night then had a game with audience participation. Kids were allowed which you don't see on American ships! Music was from all countries and everyone danced-it was great fun!! Their version of the midnight buffet is great-every night at midnight waiters walked through the whole ship with trays of appetizers and sweets, much nicer than one night gluttony. We did not care much for the food but did not go hungry. Shows were great-many different kinds not just same dancers every night. Ports were great! Very different experience for kids with all the languages, they saw that the United States is not the center of the universe!!! Europeans are lots of fun and more free spirited than Americans-they must not need much sleep because all ages were in lounge dancing after midnight and up by 7 in the morning!! This is a circle cruise meaning passengers are getting on and off at all ports-this was great because there was not 2000 people trying to disembark at the same time! Cruise was a great cultural experience for all of us!! Read Less
Sail Date March 2011
Costa Magica Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 3.0 3.1
Entertainment 4.0 3.2
Public Rooms 4.0 3.9
Fitness Recreation 3.0 3.7
Family 4.0 3.7
Shore Excursion 4.0 3.2
Enrichment 1.0 2.7
Service 4.0 3.7
Value For Money 4.0 3.2
Rates 3.0 3.9

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