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4 Costa Magica Cruise Reviews for Family Cruises to Baltic Sea

In my opinion this cruise has one port missing. It arrives in Stockholm on a Friday, boarding is on a Saturday, then it leaves for Helsinki, following is 2 days St. Petersburg, then a short time in Tallin. The day after is again in ... Read More
In my opinion this cruise has one port missing. It arrives in Stockholm on a Friday, boarding is on a Saturday, then it leaves for Helsinki, following is 2 days St. Petersburg, then a short time in Tallin. The day after is again in Stockholm, and the following day you have to disembark. I can't understand why they don't add Latvia for example instead of docking for 2 days in Stockholm. Otherwise it would have been nice to have 3 days in Russia, but Stockholm is the least city that one has to see. Something about the ship, decor is very old, brown and orange everywhere, breakfast very poor, bacon and sausages are not even good for dogs...thanks God they offered meat in the grill section which I enjoyed very much for breakfast. In the evening we ate at the sit-in restaurant, food taste average, food decoration very nice. Entertainment during sit-in dinner ZERO neither some background recorded music except for the Italian night and the gala dinner where there was live entertainment which we enjoyed very much. At the pool area NO MUSIC except when there are organised activities which happen only when the ship is at sea...I find this so stupid as it is costless to put a nice music on through a CD...The pool slide on Costa Magica was delusive..it is opened only for 1 hr if you're lucky. So, we booked this ship for the slide and when we boarded we could'nt even use it, we had to wait until the last day to go on it 3 times as they did'nt advise its opening times and we encountered it open by chance....why? we presume so that they won't have to repaint it since the blue colour comes off on your swimsuit or because they don't want to waste human resources to guard the slide. As for the bar service, we bought Piu Gusto for all the cabin which was a family of 4. One of us went to get 2 drinks from the pool bar and the barman humiliated him by asking him for another card....why when our package included unlimited drinks? why ruin guests holiday experience with this approach?? as for children activities the Peppa Pig activities were great and the children had so much fun in the Squok Club...so well done to them. I was going to forget about this...this is unbelievable but true...guys forget that you will be getting an ice cream or a nice milkshake on the ship...if you want one you have to pay for it...this is our 5th cruise and we never encountered anything similar!! As for the Photos...when they will learn that if they reduce the price they will sell more? it's unbelievable how many photos they throw away after every cruise when if they sell them at least half the price many people will be encouraged to buy them...very greedy and stupid behavior in my opinion. Read Less
Sail Date August 2019
Visiting the places we were interested in. Good value for money and suits all budgets. Booking in was very efficient. The ship it’s self was very ornate bars, lovely theatre & lounges. The food was ok if not fab, but ... Read More
Visiting the places we were interested in. Good value for money and suits all budgets. Booking in was very efficient. The ship it’s self was very ornate bars, lovely theatre & lounges. The food was ok if not fab, but bearing in mine the cost it was good value for money. The cabin staff, lounge staff and restaurant were lovely. What spoilt our experience somewhat was the aggressive attitude of the bar staff and some reception staff. We always treat all the staff with respect and a smile but some staff thought it was ok to be rude and aggressive. We did the Stockhol, Helsinki, St Petersburg, TAllinn stops and i would highly recommend these, take an extra day in Stockholm as there is plenty to see. At this point I am not sure I would book Costa again, purely due to the number of times I encountered rude staff and saw how they behaved towards other passengers, even on 1 occasion to an elderly and frail lady. Read Less
Sail Date July 2019
I chose this cruise thinking it would be lovely for my moms very first cruise. Honestly the ports of call sounded more appealing than a normal med cruise. And that was my main reason for picking this cruise line. I have cruised before but ... Read More
I chose this cruise thinking it would be lovely for my moms very first cruise. Honestly the ports of call sounded more appealing than a normal med cruise. And that was my main reason for picking this cruise line. I have cruised before but always with American ships (Carnival in particular)So was expecting high standards. In fairness the crew were very sweet and did everything they could to make the cruise enjoyable in particular the staff at embarkation and disembarkation very helpful to my elderly mother taking her hand on and off the ramp, Our waiter in the evening Dsilva Dolree did his very best to ensure our dining was pleasant. (The food was generally exceptionally disappointing) And our cabin crew lovely and helpful. My main complaints were food related. Bland at best and over salted at worst. The same Italian staples came out at lunch each day same sandwiches same hams cheeses etc. I understand its an Italian ship but they need to cater to those of us that are not Italian. We don`t all love tasteless over-salted pasta. Or a main course for dinner without vegetables. There was plenty of melon on board and plenty of apples and pineapple so I cannot complain about the fruit however a variety would be nice instead of same oh same oh at every lunch and breakfast. Most people go on a cruise for the food drink and entertainment. In all of these I`m afraid i found the Magica totally lacking. (I`m not a drinker so honestly didn't pay for a drinks package because it would have been a waste) hate to say this but will not use Costa again I think I will stick to the American cruises there is no comparison . they know how to entertain and how to put on beautiful edible meals. Read Less
Sail Date August 2018
Our fourth cruise with Costa (the second with Costa Magica) and, unfortunately, we have seen, over the years, a gradual decline in quality. Both cleanliness and services are maintained at good levels; the kitchen is on the decline. For the ... Read More
Our fourth cruise with Costa (the second with Costa Magica) and, unfortunately, we have seen, over the years, a gradual decline in quality. Both cleanliness and services are maintained at good levels; the kitchen is on the decline. For the entire duration of the cruise we had to avoid shrimp dishes because this crustacean was almost inedible. For the rest, average cuisine. As for the excursions, the two are excellent in St. Petersburg (although rather expensive), very bad that of Stockholm due to various disservices as well as an uneducated guide. It is opportune to emphasize that as an alternative to lunch, 90 minutes of free time have been "granted", from the most spent to bivouac on the steps of the buildings or on the benches of the main square of Stockholm, in order to consume the bad lunch basket, provided by Costa We have carried out, with an absolutely constructive spirit, the appropriate reports to the Customer Service, but finding a strenuous and sterile defense of office. La nostra quarta crociera con Costa ( la seconda con Costa Magica) e, purtroppo, abbiamo riscontrato, col passare degli anni, un progressivo calo della qualità. Si mantengono a buoni livelli sia la pulizia che i servizi; in calo invece la cucina. Per tutta la durata della crociera abbiamo dovuto evitare i piatti a base di gambero perchè tale crostaceo risultava quasi immangiabile. Per il resto cucina nella media. Per quanto riguarda le escursioni , ottime le due a San Pietroburgo ( anche se piuttosto care), pessima quella di Stoccolma a causa di vari disservizi oltre che di una Guida poco educata. Opportuno sottolineare che in alternativa al pranzo ci sono stati "concessi" 90 minuti di tempo libero, dai più trascorsi a bivaccare sui gradini dei palazzi o sulle panchine della principale piazza di Stoccolma, al fine di potere consumare il pessimo lunch basket, fornito dalla Costa, Abbiamo effettuato, con spirito assolutamente costruttivo, le opportune segnalazioni al Servizio Clienti riscontrando però una strenua quanto sterile difesa d'ufficio. Read Less
Sail Date June 2018
Costa Magica Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 3.0 3.1
Entertainment 4.0 3.2
Public Rooms 4.0 3.9
Fitness Recreation 3.0 3.7
Family 4.0 3.7
Shore Excursion 4.0 3.2
Enrichment 1.0 2.7
Service 4.0 3.7
Value For Money 4.0 3.2
Rates 3.0 3.9

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