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37 Costa Luminosa Mediterranean Cruise Reviews

The cruise was okay. We scheduled several tours through Costa and the Argostoli Greece was awesome. The next day in Santorini Greece, we bought that tour and when it came to getting our tickets out, the tour had been canceled and no one ... Read More
The cruise was okay. We scheduled several tours through Costa and the Argostoli Greece was awesome. The next day in Santorini Greece, we bought that tour and when it came to getting our tickets out, the tour had been canceled and no one told us why. It seemed like it made the staff mad that we even asked where our tickets were. They finally told us they had no english guides to take us on tour. We ended up doing that day on our own. When we were in Katakolon Greece the guide told us to come back to our bus at a certain time, we went back and looked all over the place for our bus, we finally found one of the guides which didn't speak good english and she was no help at all, finally another tour guide came along and he got us on another bus that took us back to the ship. The ship left immediately once we boarded. I really think they would have left us in Katakolon. We felt lost thoughout the whole trip. We paid a bunch of money for a tour to Paradise Beach in Mykonos Greece and it was just a very expensive bus ride to the beach. The food was ok, nothing special or anything. We had our best meals on the Islands. Rooms were kept very clean. We loved our cabin steward, he was the best employee on the cruise. We paid for internet service which was terrible, couldn't even load a web page, they charge a fortune for the internet service that was lousy. I bought my husband an internet service, he constantly complained that he couldn't check things on the internet. The service couldn't even load facebook, just a rip off. I will not book with this cruise line again. Read Less
Sail Date September 2019
The ship was clean and well cared for. Staff very nice, I even tipped extra. The food however was horrible. Very few dinning choices and most had an extra cost to eat such as hamburger or even a pizza. I get that if you want something that ... Read More
The ship was clean and well cared for. Staff very nice, I even tipped extra. The food however was horrible. Very few dinning choices and most had an extra cost to eat such as hamburger or even a pizza. I get that if you want something that cost more like lobster but a hamburger really? Speaking of the lobster one of our group members tried it. He said it looked green and slimy and thought that was just how it was prepared. It was hard to tell because of how bad the food was everywhere else. He ended up with food poisoning as well as my wife whom had eating some eggs. The serving times where so short that you had nowhere to sit and eat. The staff even stopped the serving lines 15 to 20 minutes early so many time we went with out eating. No big loss their. They allowed smoking on most of the ship including dinning areas so you couldn't get fresh air. We even had my own balcony but we couldn't even use that because our neighbors smoked on the balcony next to us. We totally waisted our money. They also have several hidden charges that we discovered later. Geev Galvez and his helper Charle Ramirez. They worked in the main dinnig room for the special dinner. The service was spot on. Drinks before we even had to ask for them and offered different food choices as they notced people not eating the food. Not their falt on the food qulity but they did their best. Other service in restraunts was good to vary poor. We ate one night at the pizza / hambeger place and after asking 6 times to get someting to drink we all took turns to go to the buffet to get drinks and come back. We never did get any drinks that we didn't go get our selfs. Read Less
Sail Date June 2019
Crosieres as sales agent failed to give us important details such as the programs on the cruise till the last moment. The standard answer was ýou will get it with the ticket' which arrived 72 hours before the trip commenced. By ... Read More
Crosieres as sales agent failed to give us important details such as the programs on the cruise till the last moment. The standard answer was ýou will get it with the ticket' which arrived 72 hours before the trip commenced. By that time all important excursions were already booked by other guests. This means other guests knew how to book excursions but Croiseres as agent never told us despite my repeated asking about it !! We chose and paid for two window view cabins. To our horror we were given cabins 4297 and 4323, both of which had large motors installed outside the windows. Thus the views of these windows were completely blocked !! I have attached the photo for readers quick reference. After boarding the cruise the hospitality desk the staff completely disowned there responsibility to change the cabins. We explained to them that our payment and booking of the cabins were confirmed for open views of the windows. Costa hospitality staff refused to give us alternate cabins. Eventually we had to go for higher category of balcony cabins 7232 and 7235 for which we had to pay extra 500 Euro for each cabin. This was a totally unacceptable behaviour of Costa Staff towards the guests. We felt we have been exploited and cheated by Costa and its agent Croisieres. On the final day of return we were diverted to Trieste port. We repeatedly told Mr Alex, who was coordinating the disembarkation process, to give us a coach connection to the Venice Airport as we had our onward flight to Vienna at 2,45pm on 8th June. He promised us that this has been arranged and he gave us Red B exit baggage tags to confirm the same. When we tried to board the coach for Venice, Costa's staff Mr Fabio, another Costa staff, forced us to take our luggages out of the coach. He showed us a passenger list which didn't include cabins 7232 and 7235 for transfer to Venice airport ! This gives us a feeling that either Alex mislead us throughout promising the coach transfer to Venice airport or Fabio behaved as a very rude staff completely disowning Costa's responsibility to take us to Venice. It must be mentioned that Costá Luminosa was delayed by 3hr and 30 mins while returning and it dropped the customers at Trieste, 150 km away form the contractual disembarkation port of Venice'. Eventually we had a take a taxi from Trieste to Venice airport to catch our flight. We had to spend 300€ for this emergency taxi trip simply because Cosat couldn’t return to Venice port by the scheduled time! On the whole it was a very bad cruise with Costa. ...'Never Cruise again with Costa' is our conclusion. Read Less
Sail Date June 2019
Our fifth Costa cruise and second time on Luminosa. This was probably the best so far. Impossible to fault at the price (7 days for £600 each incl lunch and dinner drinks package). Food was excellent, staff courteous, friendly and ... Read More
Our fifth Costa cruise and second time on Luminosa. This was probably the best so far. Impossible to fault at the price (7 days for £600 each incl lunch and dinner drinks package). Food was excellent, staff courteous, friendly and helpful without exception. Entertainment thoughout the ship was great, all musicians being excellent and great dance teachers. Shows were fantastic, especially the acrobatic act. Only exception being the ventriloquist. The ship was spotless throughout though we would have liked to have seen more use of the hand gel dispensers. Costa are a bit lax on enforcing the use and there are none on entering the restaurant. Most were not using them in the buffet so everybody was handling the tongs and then going straight to their food. Best way to spread germs. Fellow passengers seemed more polite and friendly than on some previous Costa cruises. All in all top marks though it does still irk to pay for water at the dining table. We had a drinks package thrown in so didn't affect us. It would be good too if some free food was available late evening but guess the price is low. Also noticed Costa have dropped the evening cabin service. Again not really an issue to us at this price level. We don't do excursions so can't comment but tenders etc seemed well organised. Read Less
Sail Date May 2019
We wanted to take my Mum who is 84 to see Venice, Rome, Croatia, Montenegro and Athens for her first time. We always choose Costa for value for money. The crew do a great job. Can't fault bar service, restaurant service or ... Read More
We wanted to take my Mum who is 84 to see Venice, Rome, Croatia, Montenegro and Athens for her first time. We always choose Costa for value for money. The crew do a great job. Can't fault bar service, restaurant service or care/cleanliness of cabin. The buffet food was great but the physical layout is annoying. Restaurant food fantastic. The ship is badly laid out. The bars and even the specialist restaurants are all thoroughfares making it impossible to relax as people are constantly streaming through. There is a huge upper outdoor deck away from the pools and children but no convenient bar up there if you like a cocktail while you sunbath. We had booked Samsara cabin giving inclusive Spa access. It was a sanctuary we used every day but facilities are co-ed which is very off-putting. Theatre shows we're all amazing and cruise director Sabrina fabulous. Embarkation in Venice would have been a nightmare if we hadn't had priority because of Mum's reduced mobility. Poorly organised and little space. Disembarkation was also a nightmare. They don't explain it in advance that there may be a long time between docking and getting to your taxi. One final point about Costa..... Wait until you are on board to book your internet package. The best value social media package is not offered on the web site and they won't let you cancel your prebooked package once on board to change it. If you take one thing from this review remember Costa offer FANTASTIC VALUE FOR MONEY. Read Less
Sail Date May 2019
It was the only eastern Meditteranean cruise available at Christmas time. My family and I had a wonderful time however the cruise itself was very average. Not excellent, not terrible. I appreciate the fact that they made it feel as ... Read More
It was the only eastern Meditteranean cruise available at Christmas time. My family and I had a wonderful time however the cruise itself was very average. Not excellent, not terrible. I appreciate the fact that they made it feel as "Chistmassy" as possible which was important since this was our first time ever travelling during the holiday. The food was good however not always available. For example, if you'd like to eat something after dinner, your only choice is room service or a pizza - each at an additional cost unless you buy upgraded package. The service was very good and there was definitely an appropriate number of employees. Kudos to the ship for getting that right. The excursions were overpriced...I found that paying a taxi driver would give you a better tour and more for your money. The ports were good. Croatia was the highlight although pulling into port of Montenegro was nothing short of spectacular. Upon return, were delayed due to immense fog thus creating traveling nightmares for many. I heard through the grapevine that there were options to get us into port however I cannot confirm this. I would recommend this cruise to someone with the same goal as ours however keep your expectations in check and you might be pleasantly surprised. Read Less
Sail Date December 2018
We chose this cruise because of the indoor pool. Pool was closed for planned maintenance for the full week! Noone informed us it would be closed. Majority of the English speaking excursions were cancelled and there were very few ... Read More
We chose this cruise because of the indoor pool. Pool was closed for planned maintenance for the full week! Noone informed us it would be closed. Majority of the English speaking excursions were cancelled and there were very few things for English speakers on board. Again Noone informed us there would be a chance of the excursions being cancelled. Be warned you have to pay for EVERYTHING on this ship. Food is only served at specific timings. You have to pay for water. Also, staff is not so friendly. The overall attitude of the staff is down like they do not want to be there. We were reprimanded for using a different glass for our milk in the morning and we were also told we could not have a second entree. After arguing he only agreed. Maybe this is how all European cruises are but I do not think so. If you have a choice steer clear of Costa Cruises and opt for any other cruiseline. Read Less
Sail Date November 2018
This was a group trip that I decided to go on. There weren’t many staff members who spoke English well enough and getting answers to many questions was challenging. Many of the European guests were very rude, often pushy and cutting ... Read More
This was a group trip that I decided to go on. There weren’t many staff members who spoke English well enough and getting answers to many questions was challenging. Many of the European guests were very rude, often pushy and cutting lines during meal times at the buffet, ignoring dress codes and walking in with wet swimsuits and towels or robes to the buffet. There was not much of a variety of meals. Most of the meals consisted of an enormous amount of bread and pastries. Perhaps that is the European way but, we Americans definitely were not accustomed to the food preparations. Several of my companions and I (27 in total) had been on numerous cruises before so this was highly unusual that there wasn’t a larger variety of international food. Also the buffet closed at 830pm nightly so if you were hungry after hours be prepared to pay. It was my birthday week so I was hoping for a great time. Our waiter George in the dining room was often rude, once complaining to us that he wasn’t feeling well and was working longer than he should have been (8 months) and should have been allowed to go home. Really??!! Several times our food was being served so slowly and at lukewarm temperatures might I add, that it was interfering with the next seating and we were asked to leave before the meal was completed. This put a damper on our trip as we had great expectations based on previous cruises. I’m not saying that other cruise lines are without fault but I felt a little put off by the lack of hospitality. I felt a little racial bias when it came to bar service. We were passed over while we arrived at the bar waiting our turn while someone not like me was helped immediately upon arriving at the bar. We had to tell them that we were waiting first.. I will say that we did meet several very nice and interesting people on the cruise. But there is so much more to complain about but why bother. Needless to say I won’t be traveling on Costa cruise line again. Read Less
Sail Date October 2018
Our very first cruise as passengers - and I was disappointed. I work in entertainment for living and have worked on board these vessels, so when we got home, I thought I'd share my opinion on the Entertainment on the Costa Luminosa. ... Read More
Our very first cruise as passengers - and I was disappointed. I work in entertainment for living and have worked on board these vessels, so when we got home, I thought I'd share my opinion on the Entertainment on the Costa Luminosa. Please forgive me if my review contains technical stuff and jargon that only entertainers might understand. I can't just say it was terrible, because it wasn't, but some of it was pretty poor. I think maybe I just expected better. I might have expected too much, but I don't think so. Review of the Entertainment on the Costa Luminosa. My wife and I have just had our very first cruise experience with Costa on board the Luminosa and we found the ship, the food and the staff wonderful. My career has been in entertainment, starting professionally in 1984, and at 60 – I’m now working as a Production Manager, or Company Manager or other similar roles. I’m currently preparing a show for XXXXX, which has already sold over 35,000 tickets, and I will be the Company Manager for this production. A number of my previous dancers have worked for Costa, so I was looking forward to the on-board entertainment. On arriving at the theatre I noticed a good technical installation – Digico sound desk and the stage revolve and lifts. Sadly, once the shows started to run, things were not so good. Small things at first – I’m aware that cruise ship shows are pre-produced and run from timecode, but some of the things I observed were a failing of the house crew in maintaining and tweaking. For example, pre-show, the lighting provides some slow moving gobos on the auditorium sides – all in one colour, bar one that was green. Nobody noticed, or they did, they didn't fix it. Similarly, quite a few states features fixtures with their beams in a row, apart from the odd one – presumably it had been removed for servicing or repair and replaced, but nobody checked the alignment. The actual lighting design was a bit odd – so many basic stock effects and bog standard gobos – that I can see everywhere – just not special. The one person technically who stood out was the guy mixing sound. He was clearly skilled, and dedicated. He removed his comms headset which shows he was only interested in sound balance, and he made constant adjustments, and did not lose his focus in any of the shows where I observed him. I think he did an excellent job with the material he was presented with. In the technical department the only crew issues from the production point was the video. The theatre has decent equipment but those Vinten heads are capable of very smooth and precise movement. The cameras have remote zoom and focus demands, but the head is set up badly, so moves were very jerky. Not really an operator fault, merely nobody skilled enough to set up the head controls and realise that pan bars should be more horizontal than vertical – because this exaggerates the jerks. Staging Power flying of the slower sort always looks a little iffy – but what became very annoying was the continual flying in and out of the various screens and gauzes, and some of the moving lights fixed to the vertical drops had very visible equipment in the almost dark state – this encourages viewers to try to see what it is. Whenever this kind of thing is done, the lighting needs adjusting to make the mechanics invisible. In one show there were two mirror balls, rigged at different heights – looked really tacky. One safety issue I noticed. Scanning the audience with lasers is a very controlled effect, and this wasn’t controlled at all. I held a finger up to my eyes so I could see the effect, but not the actual device for my own safety. Where I was sitting on deck 3, the beams clearly hit the people on deck 2 seating and occasionally went up above my level. The risk assessment for the lasers would be interesting to read. The usual rule would be to NOT scan the audience. Costa seem to think this is OK - in the UK, it would not be done. The performers, however, were a very weak link. Singers I appreciate that almost certainly the tracks they performed to are common to all ships, but their range did not match the tracks at all well. Both male singers were weak in their bottom range and had little power, so it wasn’t until they could sing higher that any power was available in their voice – unfortunately, many numbers started low – too low for these two. The taller of the two was quite weak, vocally - and had very poor stage presence looking awkward in some numbers. The shorter of the two had a nicer voice in his higher range, but was still weak. The two girl singers were simply average – pleasant enough, but in numbers where they were clearly supposed to be singing in a certain style – Diana Ross, Whitney Houston etc. they were unable to be convincing. One had quite painful pitching in places. In general, the four singers were typical of the UK Haven holiday centre standard – I’m very familiar with Haven, Warners and a few others, including the excellent Potters holiday centre – which is equipped in a very similar way to the Costa ships. None of the singers met the Potter’s standard, which was not what I expected. Dancers Clearly the dancers at audition were probably competent, however I can only assume there is no dance captain, or that there is, and this person is ineffective. Many routines, and I saw all the entertainment available, were sloppy. In some, difficult to guess if sequences should have been in unison or canon! Things like split leaps for example. Simply all over the place. No symmetry and messy. One of the dancers – who looked a little older and had lighter hair and featured in some duet numbers looked like he knew exactly what to do, but was doing it at his version of the correct time, while the others did it reasonably together in theirs. He partnered frequently with a guy with short dreadlocks, and the two never seemed to gel. The other two male dancers were forgettable. Not bad, but they didn’t shine. The five girls were competent but uncoordinated – all the small things – too much hip turn or too little compared to the others – arms and legs at different angles and very varying degrees of effort and energy, A few numbers looked like they were marking, not performing. The girls also had spacing issues, despite the usual tape numbers on the hidden stage edge – I checked. They had trouble retaining shape when going upstage, especially when the lifts were up, and they had to go up and back, and the shape got lost. Small things made it messy – in one routine when they all saluted, they all did it differently. Different arm angles and worst of all, their palms – vertical and facing front, or horizontal facing down – and those facing down had some rakish angles? These small attention to detail features should have been spotted and rectified by the dance captain, but clearly this was a feature not implemented, which comes down to not just the dancers but the person in charge. If this person was me, I’d have had them in for extra calls to tighten things up, fix the spacing, remove some strange physical weirdnesses (the dancer who always turned their lip up, for example). Exits were also a bit odd – some doing some very contrived movements, others not. Some looked bored, some looked keen and excited. The Acrobats They were competent, professional and entertaining – for about ten minutes. An entire show was just too much, it got repetitive and dull. Cannot fault their performances but better as an insert to another show, it did not warrant a show of it’s own. The Voice I had low expectations and wasn’t disappointed. It made me feel embarrassed to be there. The standard of the performers was bound to vary considerably, but it was the management of it that was awkward. As a concept it had merit, but I sensed the audience were not like the Voice or X-Factor audiences out to laugh at them, and they too felt embarrassed with the weak ones, and over enthusiastic with the better ones. Picking the winner was simple. The Crew Show I expected, based on the professional performers, that this show would be terrible. In fact, it was excellent. Showing up the professional dancers in terms of energy, and one of the singers was better than the professionals – this should NOT have happened. A crew member, singing for fun should not perform better than somebody who does this as a career. The dancers and singers did not appear to have any extra duties, so I wonder what they did with all their time off? Certainly it wasn’t spent rehearsing. Show Bands I’m familiar with the ship band concept from my own limited experience on ships – I’m in a tribute band who have played on P&O, and like the theatre team, many seemed bored to tears. The guy playing the piano in one bar used tracks, and got hopelessly lost in one of the songs, clearly he can play and sing, but just forgot where he was. In another venue there was a duo, and in the venue where guests were dancing, their showband were clearly talented but playing dire music – although I have to say that people were dancing to it. Tarentellas and Polkas I really did not expect on a cruise, but that’s almost certainly me not realising what the average guest wants. Ents Team They tried hard, but so much of what they had to do was old fashioned and boring, what could they do? Quizzes – who on earth designed these, they were awful. Showing images from countries around the world, and guests writing down the countries was so dull – then they went around them all again, to cope with a few new guests who strolled in. Gripping? More like watching paint dry. So long for so few questions. Same again with the only other quiz I witnessed – identifying beer brands from bottles around the world! Really? This kind of entertainment is cringeworthy if you are under 30, and awkward for me, just turned 60. I also started to watch a quiz where the three ents team members mimed actions to movie theme music. I left. It’s also probably a country specific thing, but I resented after a while, the constant demand to applause – applause. If I want to applaud a performer, I will. In this case I was asked to applaud performances that were poor, lacklustre or in some cases, embarrassing. Conclusions I saw a number of very average shows, and none that impressed me with the exception of the crew show. Standards wise, in the UK we have various levels of performance standard in shows. In quality terms, the West End shows are at the top, with very critical attention to detail, the touring production of these shows try to maintain this quality, but there are compromises due to the differences in venues. Out of the holiday centre market, I have not seen better than the shows at the Potters Resort in Norfolk. Good staging, competent singers, dancers and musicians. The Warner holiday centres come next in quality, with Haven and the individual small group sites firmly at the bottom because their entertainers tend to be generic rather than specialists in one area. I have to report that the Costa show falls to the bottom of the list. Not entirely the fault of the performers, but the management who clearly have noticed none of this. It did not spoil my holiday, as the off-ship experience was very good, and of course the food on board was wonderful, but as my job is entertainment, I was looking forward to excellent entertainment, and it was embarrassingly poor. We shared our dining table with two other couples and they said exactly the same thing, from their non-entertainment background. Sadly - that's my first and last Costa cruise - I shan't be doing any more whatever. Read Less
Sail Date October 2018
It was my 50th birthday this year & to celebrate we chose a Miami 3 night stay & Western Caribbean cruise with Celebrity through Cruise 365. There were 8 of us on the holiday (family) & we had a truly amazing time from start to ... Read More
It was my 50th birthday this year & to celebrate we chose a Miami 3 night stay & Western Caribbean cruise with Celebrity through Cruise 365. There were 8 of us on the holiday (family) & we had a truly amazing time from start to finish. It was our first time cruising & everything from the Art Deco hotel in Miami to our time on the Celebrity Equinox was perfect. We had such a fantastic experience that when we returned my Wife & I decided to book another cruise & stay holiday for just the two of us later in the year. We compared several deals through Planet Cruise, Iglu & Cruise 365. We wanted a cruise deal that took in destinations that we hadn't previously visited & eventually found what we thought looked like a great deal with Iglu. It was a 12 night cruise & stay deal which included a 3 night stay in Lake Garda, 2 night stay in Venice & a 7 day cruise on the Costa Luminosa. We boarded the ship on the Saturday afternoon which took around 1.5 hours. The buffet food was pretty much the same every day & very much like school or canteen dinners. Some of the stations weren't open. We had set dining in the restaurant at 18.45 but this wasn't much better unfortunately. The food was very average & the choice seemingly aimed exclusively at the Italians. As a result we only ate in the restaurant once. You had to pay extra for things like pizza, burgers & steak. We had a drinks package but this didn't include water. Coffee was only available from the drinks machine in the mornings. The ship felt a bit scruffy & most of the staff seemed a bit miserable. The entertainment was ok on 2 or 3 nights but dire for the rest of the time. I think there were about 1900 people on the ship with no more than around a dozen English people. There were over 1600 Italians. This wasn't a problem for us other than we found them to be very loud, quite ignorant & lacking in manners. At mealtimes it became a bit of a free for all. We enjoyed most of the destinations but the timings weren't particularly great. The ship had a bad vibration for long periods of time making the experience uncomfortable. Overall, the cruise was a huge disappointment. None of what we experienced was special in any way & didn't compare to the amazing experience we had with Celebrity although the price we paid was very similar. Our verdict: Sorry Costa but if you want to provide a positive cruise experience then you need to see how Celebrity do it. If this had been our first cruise it would most certainly have been our last. Never again with Costa. Read Less
Sail Date September 2018
My mother and I traveled on Costa Luminosa from Venice to Greek Islands ( August 24 - September 1). This was our first cruise so we went with an open mind and not really knowing what to expect. We had a balcony room thank goodness I ... Read More
My mother and I traveled on Costa Luminosa from Venice to Greek Islands ( August 24 - September 1). This was our first cruise so we went with an open mind and not really knowing what to expect. We had a balcony room thank goodness I can't imagine a room without a balcony - so that was a positive. Waking up and having a coffee on the balcony was really nice. We are Canadian - English speaking and found language to be a barrier most of the time. Some cruise employees knew English but far and few between and when we needed assistance the limited English on board became an issue. Be prepared to hear a lot of Italian by fellow cruisers and employees - They do announce things in English but it is not very clear and can be easily missed. Overall, I found the Italians to be rude on board - pushy and always butting in line and smoking in your face. The food at the buffet was nothing special. I have stayed at all inclusive resorts for fraction of the cost with better food. Trying to find a seat at the buffet was impossible most days we had to sit with other people and the tables then became crammed.That being said the Taurus restaurant for dinner always had a good and unique selection. Rooms service was good - always cleaned on time and enough room to be comfortable. Drink package - this DOES NOT mean alcohol - the only thing that is included in the base fair is water from the tap..... I did not know this and my travel agent did not advise me of this. Juices, pops, coffee, tea , cappuccino is all extra - if this is something you want I would look into that drink package. A coffee in the morning in the room cost 1.55 Euros..... botttle of water 3.00 Euro. The Ports we traveled to were all unique and different - also know that you can get same excursions on land as what Costa offers for fraction of the cost.... once you get into port there are locals and agencies who have same tours - we never had an issue doing tours this way. Overall I wouldn't travel Costa again due to lack of food quality, language barrier and felt like because we weren't Italian we were looked down upon. Pack your patience if you travel Costa..... Read Less
Sail Date August 2018
Too many people.Too many italians. Too many childs. At the restaurant slow service and bad food and wine, Buffet with limited choice and poor quality. Difficult to find a seat at the buffet. Absolutely unsatisfactory breakfast. Cabins not ... Read More
Too many people.Too many italians. Too many childs. At the restaurant slow service and bad food and wine, Buffet with limited choice and poor quality. Difficult to find a seat at the buffet. Absolutely unsatisfactory breakfast. Cabins not cleaned well and ready only after 1 or 2 p.m. Rude staff at the reception desk. Poor entertainement and excursions too expensive. Slow and confusing boarding procedures. Difficult to find a seat during the shows. Approximate cleaning of common areas. Staff completely insufficient for the size of the ship. Long waits to talk to someone at the reception. No information provided to those who do not buy the excursions and who want to use public transport. You have to pay for everything. Bad experince overall. Definitively we have spent a lot of money to get a similar treatment to a scheduled ferry. Excluding Rome, the itinerary is not so interesting. Never again! Any usefull information to save money: MARSEILLE: use the free shuttle bus provided by the port Authority (500 yd from ship); BARCELONA: use the PUBLIC shuttle bus from cruise terminal; PALMA: use the PUBLIC BUS from cruise terminal to city center; CAGLIARI: the city center is just in front of you. Visit the city by yourself; ROMA: Be careful not to use unauthorized taxis. Best way is to go to ROMA SANPIETRO by train (www.trenitalia.com). Alternatively you may buy the only trasportation with a bus company at exit of the port. Read Less
Sail Date August 2018
I am returning from a Costa Cruise on Costa Luminosa. I spent ca. $10,000 for a suite, a cabin with a balcony and on board extras. This was my first time with Costa. Although I did enjoy my food experience in the special restaurant ... Read More
I am returning from a Costa Cruise on Costa Luminosa. I spent ca. $10,000 for a suite, a cabin with a balcony and on board extras. This was my first time with Costa. Although I did enjoy my food experience in the special restaurant that is assigned in my category, I will NOT travel Costa in the future for the following reasons: - it is not until I wrote to Costa that I got an itemized onboard expenses summary. - it is impossible to sleep well on board as their ships don't seem to be sound proof. More specifically: cabin doors at poorly designed and people tend to party in the hallway. I did not have a noise problem on Celebrity or Royal Carribeans. - the spa was huge (a big plus) but it is not relaxing at all: my first treatment was poorly scheduled as I could not participate in the mandatory drill. - it is not easy to have the staff stick to the price that was discussed at the spa. Sorry Costa: I do like the italian vibes of the people onboard, but it was not relaxing at all considering all the money I spent. Read Less
Sail Date June 2018
When arriving on the ship there was a lot of confusion and our rooms were not ready. Once getting into our rooms it took another 2 hours for my bag to arrive. There was many things that were not included on this cruise which is not ... Read More
When arriving on the ship there was a lot of confusion and our rooms were not ready. Once getting into our rooms it took another 2 hours for my bag to arrive. There was many things that were not included on this cruise which is not stated on the website. The entertainment was really bad. I have been on 3 cruises before this one and could not believe how boring the entertainment was. For good entertainment and value for money I would go on the Royal Caribbean again. I have been on the Royal Caribbean 3 times now and I can never fault it. There was not much to do for the children and the entertainment during the day was very boring. The food was also bad. When ordering meals you were unsure of what each one was and it would come out looking like it was chucked on the plate. When waiting to get a drink it took forever to find someone to order. Most of the time we just gave up and didn't order any drinks. I went on the cruise with my sister and her family and having them for company was good. It is a good cruise if you just want to relax as there isn't much happening when you are on the boat. Read Less
Sail Date April 2018
We chose this cruise because of the great port calls; Italy, athens, olympia, Kotor, and Split. The destinations did not disappoint. They were fantastic and we avoided much of the crowds by cruising in the winter. Unfortunately, we did ... Read More
We chose this cruise because of the great port calls; Italy, athens, olympia, Kotor, and Split. The destinations did not disappoint. They were fantastic and we avoided much of the crowds by cruising in the winter. Unfortunately, we did not have a chance to explore Venice before our cruise departed as Easyjet canceled the flight. Needless to say, we had to scramble to find alternative transportation to Venice and it cost us an extra day of travel. The embarkation and disembarkation was extremely smooth at Venice. We had no issues getting on the ship four hours before the departure. Customs was smooth and friendly and this was the easiest embarkation we have experienced. The Luminosa allows you to embark or disembark at any of the port calls but I'm unsure how smooth the process was at the other locations. Like other reviewers, we found the Luminosa to be average. Compared to other cruises, the food was disappointing. Mainly pasta dishes and you pay extra for the dishes that are included on other cruises such as steak and lobster. Costa cruise lines charges extra for things like coffee, bottled water, ice cream, and even pizza. We found the layout of the cruise ship to be very similar to other cruise lines of this size. Spa on the 9th floor near the front of the ship, cafeteria style dining on the ninth floor, restaurant on the 2nd floor, casino, bars, etc. Our classic cabin with a balcony was nice; easily accommodating two adults and two children. The cabin was well insulated but we did hear some children running in the cabin above us. Thankfully, no issue with neighbors that smoke. The kids club seemed fine. My nine year old only went a few times but there didn't seem to be any language barriers. The teen club, however, was given over for infant space. As a result, the teens didn't really have a place to hang out and they would meet on various parts of the ship. It was a poor compromise and our teenage daughter, whom usually likes the teen club, chose not to participate on this cruise. It is apparent the crew is overworked. We were told they work 13 hour days for nine months without a day off. Our steward was responsible for around 20 cabins and it showed. Although hard working and friendly, you could tell the staff was stressed. Also, be prepared for lots of Italians and a lack of personal space and no regard for queues. Of course, this happens with other nationalities as well. Also, the announcements must have been in at least three languages which got tedious after a while. We did not attend any of the entertainment options but other passengers had good reviews for the nightly entertainment. All in all, we had a good cruise thanks to the port calls. Costa Luminosa has the potential to be a great cruise ship. Unfortunately, the quality of the food and overworked staff prevent the experience from rising to the next level. I would recommend the ship to those who are excited about visiting European ports and the timing works or the Luminosa price is significantly less than the competitors. Otherwise, it would be wise to consider other cruise ships. Read Less
Sail Date December 2017
I took my 18 year old granddaughter on the cruise for a graduation present. I usually go on the Princess Line (although I had been on two other Costa cruise many years ago) but this cruise fit our timing and most of the ports we wanted to ... Read More
I took my 18 year old granddaughter on the cruise for a graduation present. I usually go on the Princess Line (although I had been on two other Costa cruise many years ago) but this cruise fit our timing and most of the ports we wanted to visit. I cannot say enough about how bad the food and service (in the restaurants) was: * The buffet lines are very long (we stood in line for 30 minutes several times) and you have to stand in different lines for different items (same for beverages - they do not take your drink order). *In the sit down restaurant for dinner, the service was really bad. One night my granddaughter received her entrée when others received their salad. One man at our table received his entrée when others received their dessert. *In the sit down restaurant for breakfast they do offer a limited menu that you can order from and they also have a small buffet set up. It is impossible to get a waiter to take your breakfast order so we ended up going to the buffet in the restaurant (at least we were seated and didn't have to hunt for a seat like you have to do in the buffet restaurant). *Coffee and tea isn't served/offered after breakfast. You need to go to a bar area and pay after breakfast. * They charge for pizza (not available until 7 pm), ice cream and hamburgers. They do offer a hamburger at the grill by the pool but it isn't very good, and the grill is not always open (our at sea day the grill was closed). The grill is the only place to get French fries. * You have to pay for room service (other than coffee/tea, cereal, muffins). Plus you need to have a premium room in order to get room service. * The sit down restaurant is only open for lunch for 1 1/2 hours. If you go on an excursion it's not an option. * All cruise lines have specialty restaurants, but Costa also has a section on their dinner menu that have items that you need to pay for. * Other cruise lines have one side of the dinner menu that you can order these items at any time (on Princess, you can get shrimp cocktail at any dinner). The choices on Costa were a couple pasta dishes (and they were not good). Shrimp was never offered except for one night and the entrée was pasta with shrimp (there was ONE, tiny shrimp on the pasta). * The only time a steak was offered was on formal night - then we received a well done piece of meat wrapped in puff pastry. * If you're traveling with children or teens (or a picky eater) there is basically nothing for them to eat during the day (have to wait for the pizza and hamburger sections to open at 7 pm). We ate off the ship as often as we could. Read Less
Sail Date November 2017
We’re experienced cruisers, but this was our first time on Costa. We selected this cruise because it sailed from Venice (which we love) and because there were a couple of the ports that we hadn’t visited previously. The embarkation ... Read More
We’re experienced cruisers, but this was our first time on Costa. We selected this cruise because it sailed from Venice (which we love) and because there were a couple of the ports that we hadn’t visited previously. The embarkation process went smoothly and we were delighted with our cabin. It was a mid-level balcony and had plenty of storage space and room to spread out. We loved every port and felt that we had adequate time in each one. The food was surprisingly good!! The breakfast buffet had lots of choices that were properly prepared. Dinners were terrific. Absolutely no complaints with the food. We were pleasantly surprised that smoking was very restricted and did not cause us any problems. I was a bit concerned about taking a Costa cruise since it’s considered “budget.” Fortunately, those fears proved to be unfounded and I would gladly book another Costa Cruise. One other thing...a couple of days after we completed this cruise we took a 12 day MSC Cruise out of Barcelona. What a contrast! The MSC cabin (same category) was tiny and the food...oh my goodness. It was just awful. Never again! Read Less
Sail Date November 2017
We really enjoyed our costa cruise out of Barcelona 2 years prior to this one but this was a big disappointment. It started with the company charging us $100.00 just to put our friends names on the tickets that we bought, the travel ... Read More
We really enjoyed our costa cruise out of Barcelona 2 years prior to this one but this was a big disappointment. It started with the company charging us $100.00 just to put our friends names on the tickets that we bought, the travel company put our names on both cabins but no information was even entered. Anyway, they charged for everything right down to ping pong balls to play a game. We bought the drink package, but it took forever to get a drink, bartenders played games with the guests, ignoring them while cleaning up the bar, I guess they were looking for more tips. The staff was friendly but there wasn't much motivation to work since they already had their tips paid. Food was good and our waiter was excellent in the evening for dinner but the breakfast and lunch was miserable! It took forever to be served and the choices were very limited. We have been on many cruises and we enjoy it a lot but never again on Costa. We aren't that picky or demanding but this was very disappointing from previous cruises. There wasn't much in the way of entertainment, no trivia, or sports events. The room was kept at 75 degrees, so at night it was too warm so we had to keep the door open. My husband keep asking for them to check on the air conditioning but they said that was the lowest it would go down to. We had a mini suite so it was a good size and we were able to board earlier then everyone else, thank goodness because the lines were SO long to board. They said 2 hours to get our luggage but it turned into 5. I had a tray of drinks spilt on me and nothing to change into for 4 hours, quite a sticky wet four hours to wait. It just seemed like a bus going around, dropping people off and picking them up at different stops, we had a good time but we won't go with Costa again. Read Less
Sail Date October 2017
This was our first cruise ever; we didn't knew what to expect, but it was all very good and it won't be the last cruise we make. More than enough space on the ship. You don't notice that there are more than 2.000 guests on ... Read More
This was our first cruise ever; we didn't knew what to expect, but it was all very good and it won't be the last cruise we make. More than enough space on the ship. You don't notice that there are more than 2.000 guests on board. Nice room (inside cabin 1248). Friendly personel, enough place on deck to find a nice/silent spot to sit in the sun. The food is good; for dinner you can choice for a luxury dinersetting on deck 2 or self-buffet on deck 9. When having dinner on deck 2 (restaurant Taurus), it takes sometimes a bit longer to finish dinner and therefore coming to late for the entertainment in the theater. Every evening we got the daily program for the next day in our cabin. We were with the two of us. You can see than Costa cruises are interesting for family's with children, because there were quit a lot of them. Not many older people. We didn't wnet with a shore excursions; we did it all bij ourselves. That's the nice thing with cruising, you are never very far away from the cities. Read Less
Sail Date October 2017
We choose for this cruise , because ; -The itineraries -The price of the cruise -All Inclusive (Diner and lots of beverages as wine, cognac,whiskey,beer, liquer,cocktails... -The total amount of days (just one week, not ... Read More
We choose for this cruise , because ; -The itineraries -The price of the cruise -All Inclusive (Diner and lots of beverages as wine, cognac,whiskey,beer, liquer,cocktails... -The total amount of days (just one week, not more) -The size of cabin and balcony -Entertainment We enjoyed the services of the crew, we liked the lay-out of the ship, - yes on this ship one can enjoy also more quiet areas. Deck four we loved quite well , if you like to walk quite a bit, this deck was well made for this This was not our first cruise and we enjoyed also other companies as; - Royal Crarribean (2x) - Norwegian Cruiseline - Celebrity (2x) - Holland America Line And yes ,they were all good ,so also Costa Luminosa was. And no; this ship was not too noisy One demand from us to Costa; Please make Venice or for exemple Triesta a port where you have more control on (communication with port authorities) Read Less
Sail Date October 2017
This trip was an anniversary gift to my elderly parents. The trip was quite a disappointment. It felt as operator was trying to save on everything (service, entertainment, staffing, etc). It was all not that bad if not they lost my parents ... Read More
This trip was an anniversary gift to my elderly parents. The trip was quite a disappointment. It felt as operator was trying to save on everything (service, entertainment, staffing, etc). It was all not that bad if not they lost my parents suitcase with a lot of valuables in it, as of November 4th the baggage was not returned to them even tho we made countless attempts to contact the operator in regards to this. My parents are cruise enthusiasts and been on more then 20 different cruises and never they were so disappointed in their trip, not to mention it was not cheap at all. Complete lack of customer service makes it even worse. My mother had all her glasses (and believe me those were not cheap glasses) in that suitecase and she really struggles without them, operator showed NO INTEREST in returning missing baggage or providing other means of compensation, feels like they only concerned about collecting the money. Will not use again or recommend to a friend! Read Less
Sail Date September 2017
'Costa Luminosa' is a classic cruise liner, 8 years old, with a more traditional form, compared to newer ships. Interiors appeared to me like some sort of 'Art Deco', with lots of colorful illumination and warm colors. ... Read More
'Costa Luminosa' is a classic cruise liner, 8 years old, with a more traditional form, compared to newer ships. Interiors appeared to me like some sort of 'Art Deco', with lots of colorful illumination and warm colors. There were always lots of free sun loungers on the spacious sun decks, and the ship did never appear crowded. Everybody on board was friendly, caring and attentive. After arriving at about 11:30am, it took me nearly 3 hours from the port gate through the entire embarkation process to my stateroom, long waiting times again and again, but I was repeatedly addressed in German language. The staff and crew was always doing a good job in talking to their guests in each their languages. The security drill took less than 30 minutes and was held in Italian and English languages; movies with other languages were available on the TV in the stateroom the entire cruise. I found some clocks going wrong on board, and generally, light wear and tear. Since I am a buffet type of passenger, and I generally try to avoid long sessions in the main dining rooms, I did not visit the main dining room. In the evenings, the 'Ristorante Andromeda' was open from 07:30pm to 09:00pm usually, a very limited time for a buffet restaurant, not so Italian like, and there were queues sometimes, since the buffets are arranged on long bars with a narrow alley, not allowing guests to jump. Plastic table ware was used, but the offered food was among the best things on the cruise, although two typical Italian foods like pizza and ice cream were not included in the cruise fare. Choice of food was very good with a big variety, not just pasta, but also different kinds of fish and meat, even the best possible Bratwurst, always very freshly prepared opposite to the buffets, and very delicious small desserts from the patisserie. The spoons and forks at the buffet had greasy handles sometimes, and food was partially the same for lunch and dinner or dessert and 'La Merenda' on some days. Not so bad, since it tasted always very good. I had the 'Pranzo & Cena' beverage package, since only different beverages for breakfast and tea time were included in the cruise fare. Usually, only one side of the restaurant with each 2 different buffets was used in the evenings, thus there was always more free seating on the other side of the restaurant. At rush times, the restaurant was full, and it was hard for me to find free seating. 'Costa Crociere' offers some very few beverage 'Vending Machines' in the 'Ristorante Andromeda'. The guest can insert the 'Carta Costa' and choose between 6 different refreshment drinks. The given price on the monitor will then either be added to the board account, or was already paid with a beverage package. I tasted cool water instead of the expected lemonade, and was also astonished about the amount that came out of the machine, it filled the plastic cup only half, an estimated of 150ml. The guest can also get beverages at the end of every buffet line in the 'Ristorante Andromeda' at lunch and dinner, manually served by always very friendly staff, a full plastic cup with 250ml to 300ml out of cans or bottles. The 'Carta Costa' must be shown or handed over to the staff for paying therefore, any purchased beverage package is noted with its code on the card. Tap water is free, available from dispensers in the 'Ristorante Andromeda'. The 'Samsara Spa' crew was always very busy with promoting their offers, paper ads were delivered to the stateroom and handed out to guests near the gangway when returning from excursions. Hand disinfection was available at every buffet, but was not taken very seriously by most guests on this cruise. The entertainment program offered something for everyone, every day, with live music sometimes. Entertainment was as multilingual as the entire cruise, a charming Babylonian language jumble. I had purchased the Internet M package with a bandwidth for the entire cruise, and the internet speed was good on board. Excursions; I only booked a transfer from Katakolon to Olympia, the fare was ok, the bus on time, the journey times shorter than announced, but the stay of only 2 hours was too short for an interested visitor like me. Generally, short stays of the ship in the harbors with only one single full day stay at Mykonos. As on most ships, orientation support lacked on 'Costa Luminosa' as well. No port and starboard signs, and no stateroom direction signs in the staircase halls. I learnt after dinner on the last evening of the cruise about the departure procedure for the next morning, about only 3 hours before I had to put my baggage in front of the stateroom door at midnight. Staff at the 'Hospitality Service Desk' was very friendly and gave me an earlier disembarkation slot, since my assigned time was way too late for catching my flight. Disembarkation then proceeded very quickly the next morning. On-board accounting was correct. Thank you 'Costa Crociere' for a wonderful cruise with so good food, charming multilingualism and your warm Italian hospitality on bella 'Costa Luminosa'! Read Less
Sail Date September 2017
Wow where do I start?? 7 family and friends first time cruisers. Flew into Venice and transferred to the amazing ship on the pre arranged bus..painless security and embarkation and a really friendly welcome to the ship from the great ... Read More
Wow where do I start?? 7 family and friends first time cruisers. Flew into Venice and transferred to the amazing ship on the pre arranged bus..painless security and embarkation and a really friendly welcome to the ship from the great staff. Luggage handled by Costa and placed outside our cabins...obtained a costa card that would become our best friend for the next week...it goes everywhere with you..no getting on or off the ship without it or drinks from the bar. Having read numerous reviews was a little worried about the cabin size but no worries at all...premium balcony cabin had a queen size bed ,table and sofa,three single wardrobes with hangers (but did take some of my own hangers) set of storage shelves with the safe in and cupboards under a surface with a mirror above and hairdryer...a full length mirror was on the inside of the wardrobe door. Plenty of shelves in the bathroom and great power in the shower and plenty of hot water..dispenser of shower gel in the shower. The cabins were cleaned daily... you had a choice of morning or afternoon cleaning..lovely hard working professional Frankie looked after us well. There were 2chairs and a table on the balcony ideal for a quiet afternoon with a book and watch the scene changing in front of you The food...oh the food! Again after mixed reviews was a little worried but again no need to be! Hot and cold choices for breakfast...seated in the restaurant or at the buffet all hot if needed to be or cold if needed to be...lunch...3 courses seated in the restaurant or tremendous choice in the buffet meat fish and vegetarian and accompaniments at each sitting....afternoon tea...focaccia sandwiches or filled cobs always along with cake and fresh fruit..and of course tea or coffee dinner was an amazing 4 course affair seated at our own table each night...with differing dress codes which you found out on the daily diary sent to your room We had purchased a drinks package with meals and were very glad we did...I would purchase an all drinks next time...the only minus point was the seating at lunch if you wanted the buffet it was a scramble to get a seat. The entertainment was great..shows each night and days were packed with things to do if you wanted.Being an Italian ship and many different nationalities made listening to all the introductions in all the languages a bit monotonous We went on 3 costa excursions which were well organised and for first timers we felt safe. The tuk tuks in Dubrovnik were amazing with very informative guides...there were chances to do your own thing too Looking already at booking the next one...if you're looking to book...do! Read Less
Sail Date September 2017
I booked this cruise because of the itinerary and the very good price. We have been on several other cruises in the Carnival brand i.e Cunard X1 Princess X4 and Carnival X1 plus also NCL X2 and Royal Caribbean X1 . I was expecting some ... Read More
I booked this cruise because of the itinerary and the very good price. We have been on several other cruises in the Carnival brand i.e Cunard X1 Princess X4 and Carnival X1 plus also NCL X2 and Royal Caribbean X1 . I was expecting some compromises due to the very keen price... what I wasn't expecting was the constant penny pinching for example no tap water or coffee with meals outside of the breakfast time without additional charge.It is also the most aggressive sale of Drinks packages I have ever seen 30 euros per day plus...you have to drink a lot to make that worthwhile and many people were. The ship itself was very clean and high standard certainly having the Italian sparkle. I knew about the compromises on the multi language being mainly European clientele my wife and I were okay with that. The menu is European focused and we really liked the menu in the formal dining room (I like pasta and Italian and sea food) however the buffet was very limited choice compared to other ships and much more restrictive hours presumably to keep costs down... it was even additional charge for pizza!. Entertainment by the formal ships company was good but several of the nights were just Karaoke by the ships entertainment crew in Butlins red coat style not really cruising standard by any stretch. Trieste Easy walk and okay for 4 hours not fantastic but ok. Corfu 2.5 Km into town not really enough time allowed here... we arrived late and due to weather only 3 hrs so did not see much beyond the immediate town. Katakolon good trip to Olympia for 15 euros with Costa...and enough time to see. Mykanos landing by tender but nice place and decent time allowed. Dubrovnik...this was missed out and went to Kotor in Montenegro instead which was lovely. In summary great potential but I do not think we will be cruising Costa again.... an inclusive drinks package would remove some of the grumbles on penny pinching. Read Less
Sail Date September 2017
We chose this cruise because of port of embarkation convenience and itinerary. Also had cruised before with Costa, and had an overall great experience. The embarkation procedure was not very smooth, but forgivable because it was not ... Read More
We chose this cruise because of port of embarkation convenience and itinerary. Also had cruised before with Costa, and had an overall great experience. The embarkation procedure was not very smooth, but forgivable because it was not the main embarkation port (cruise normally starts at Venice, we embarked in Katakolon). The ship was adequate, with all the usual amenities, fairly good condition. The cabin was on the small-ish side but understandable since it was an inside cabin at the lower deck. The cabin attendant was polite, but seemed overwhelmed with the number of cabins he had to attend to (reduction in staff?). Also we were charged minibar usage we never made. The amount was returned after complaining about it. Additionally, there may or may not be a situation with the blue towels (pool towels): twice the cabin attendant gave us back fewer than the initial number (there is a plaque when you arrive that states any missing towels will incur a 20 euro fine). I would like to believe it was an honest mistake. The dining was the highlight of the cruise, as the food was consistently good and well presented. However, we were assigned to just one waiter (as it seemed to be the normal in this cruise) who was not overly friendly. Also very bad decision not to include water with the restaurant meals (you have to actually buy it). The buffet restaurants (which we used fewer times) had also good quality food, but it seemed that the quantity was very tightly controlled. The main entertainment (theater/shows) was a hit-or-miss affair. The highlight was the "Voice of the sea" final. The singing/dancing troupe was adequate, and probably better than the remaining one-man-shows. Also one of the shows was repeated on two separate days in a 7-night cruise. The various activities however, where probably geared toward either humiliating a guest for the enjoyment of the other guests, or bluntly advertising a for-pay on board service available. The service in the bars was generally good, however the best (in our opinion) venue which is the gelateria on deck 3 was not adequate (too many customers for the assigned waitstaff). The itinerary was changed just before we embarked to visit Argostoli instead of Mykonos (not a big deal for us, but I can imagine the disappointment for someone having traveled from afar just for this visit). The visits and excursions were generally good, however very brief in some cases (Trieste is 4 hours at best). The excursions were very expensive for what they were offering (the exception being the visit of the caves of Postojna which was excellent). Case in point: the offered shuttle to take you from the cruise terminal in Corfu to the old town, is 10 euro per person. A taxi for the same distance (up to 4-5 people) is just 5 euro total. We traveled with our two children (pre-school age) who probably enjoyed it more than us adults. Costa seems to have taken the wrong approach, compared with their past. It used to be great value, great food, but now it seems that they are trying to compete on price on the initial ticket, and then attempt to monetize the rest after you board. The cost cutting is also obvious: no more free pizza, no more free ice cream, no more free water (outside the buffet restaurant), obvious reduction in staff (dining and cabin). Also the decision to automatically deduct the tips every day (instead of asking for it at the end) has probably an averse effect on the behavior of the crew in general - they are definitely trying, but honestly they are not really compelled to. I would probably try with a different Carnival brand, but overall our experience with Royal Caribbean was better. Read Less
Sail Date August 2017
Costa Luminosa Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.1
Entertainment 4.0 3.1
Public Rooms 3.0 3.9
Fitness Recreation 5.0 3.2
Family 5.0 3.2
Shore Excursion 2.0 3.1
Enrichment 2.0 2.6
Service 3.0 3.4
Value For Money 4.0 3.2
Rates 3.0 3.4

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