Costa Genoa Cruise Reviews

For the holidays me and my family went on a 7 night Mediterranean cruise with Costa Diadema. I did have somewhat of a high expectation because a lot of people were recommending us Costa, so we tried it to see how it really is for ourselves. When we arrived at the port of Savona the boarding process was quite weird and I still don’t get it till this day. Before boarding on the ship you need to ...

Beginning of August, I went 7 days cruise with my husband to Europe. One of the worst vacations and most expensive by far! Be aware people, if you breath they will charge you. They even charge for stuff that gets canceled later, and of course they will not refund you back your money. When you go downstairs to discuss the refund, they will tell you to wait until your trip ends so all money will ...

EMBARKATION This took about 40 minutes end-to-end, which was much faster than other cruises I have been on. Disembarkation at ports was well managed and fast, aside from one occasion when it was complete chaos after a docking delay, as passengers were not provided with revised timings. Timely information was provided on the procedure at ports, plus advice on local customs, tourist ...

We selected a long cruise taking us through the Mediterranean, around the English Channel and through the Baltic sea to St Petersburg. The itinerary was good and because we selected an outside balcony cabin, we were quite comfortable throughout the journey. The ship itself is a large liner and pretty much to the standard you'd expect. Entertainment is, well, entertaining and our cabin staff were ...

Price and destination were the main reason for choice of this cruise. Re-positioning cruises are always good value, but can be lacking in things to do. They just seem happy to get you on board, but not much choice when you get there. Staff were excellent. All very friendly and worked very hard to please. I think over all entertainment was very very POOR. Not up to usual standards for a 3 week ...

This is our worst cruise experience. The ship circulates in the west Medit. Sea and stops at several ports. At every port there are people getting on or off the ship. The newly boarded people are, as usual, very excited, which makes this ship extremely noisy. There are people running and shouting at small hours in the hallway every evening. The cleaning and preparation crew move the chairs, drop ...

This is our second time on Costa Favolosa and how it has changed in the last 2 years.Firstly I must tell you that although other's complain about Costa cruises we have only sailed with them and always found them to be good.We are now Pearl members and only been cruising for 3 year. Embarkation was excellent as we arrived very late and was on the ship within 30mins. Our room which was balcony ...

BEWARE POOR CUSTOMER SERVICE AND EXTRA (HIDDEN) COSTS NB: Skip to the five bottom categories if you simply want to read about our major complaints. My partner and I booked a last minute deal for a Mediterranean cruise on the Costa Fortuna departing from Savona, Italy on April 10, 2015. Our cruise ship visited Marseille, Barcelona, La Valletta, Cagliari, and Civitavecchia. We were immediately ...

Drill prior to sailing was poorly demonstrated. Everyone stood around at their muster station which was on deck. For those passengers who have never sailed before, there was much confusion as to how to put their life jackets on, etc. The explanations in the event of an emergency were very poorly explained. We are talking from experience as to how it is done on other ships. Our waiters ...

Costa may be part of Carnival Lines now but they are miles away on being even close to the Carnival or Princess Lines. The only positive on the 18 days was the serving staff both in the restaurant and bars. The worst part was having 18 days of the most horrific food I have ever encountered on a ship or even for that matter on land. The menu choice was poor. The translation from what they thought ...