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76 Costa Genoa Cruise Reviews

We had read previous reviews and we must have been cruising on a different ship as the ship was beautiful spotless good furnishings and fabrics and the public toilets were kept spotless.The itinerary was 27 nights from Italy to Mauritius ... Read More
We had read previous reviews and we must have been cruising on a different ship as the ship was beautiful spotless good furnishings and fabrics and the public toilets were kept spotless.The itinerary was 27 nights from Italy to Mauritius ports included Crete Suez Canal Jordan Israel Maldives Seychelles Reunion Island.We could not call at Oman due to a Cyclone so much value for money on this cruise even with gratuities and drinks package we paid half for a four week cruise compared to a two week cruise on other companies. All the staff spoke english and were very friendly. The food was very good five courses every evening in the main dining rooms so much choice and of a good quality . Water was available free all day in the buffet restaurant until about nine in the evening .You only had to pay for water lunch and evenings in the main restaurants.Our cabin was kept spotless as was all the ship cleaning was done 24 hours a day. There was so much to do during the day and every evening there was a show. The entertainment team were a credit to the company especially Marco and the rest of the team. The english speaking guests had their own dedicated english speaking customer service advisor as did french german and spanish speaking guests. The daily information newspaper was printed in English and other languages. The cruise was magical and we have no hesitation in recommending Costa and Costa Victoria this was one of our bucket list cruises we travelled a quarter of the world and received so much value for the price we paid. We will be looking forward to booking another cruise with Costa for next year. Read Less
Sail Date September 2018
On September 23, having just disembarked from MSC Fantasia in Genoa, I took a taxi to Savona (the driver offered me a special price of EUR100) and embarked on Costa Fascinosa, a back-to-back cruise though changing ship. I had bought this ... Read More
On September 23, having just disembarked from MSC Fantasia in Genoa, I took a taxi to Savona (the driver offered me a special price of EUR100) and embarked on Costa Fascinosa, a back-to-back cruise though changing ship. I had bought this second cruise last minute via internet while still on MSC Fantasia. What I got was nothing more than an Outside cabin without balcony that was still available, but paying a very good price. This cruise had a similar but not a same itinerary as the one I just left. Only two ports are repeated (Barcelona and Palma). Simply because I had another spare slot of time in the area before yet another cruise, and another cruise is always a good way to spend time (probably cheaper than simple living on land in Europe). I have previously cruised Costa a lot, but in recent years I preferred MSC which operates almost side by side. It was good to return to see how Costa fare, which I am still familiar with. What differences between the two! Simply put, MSC operates a more mature, more traditional cruise, while still cater to some younger cruisers, but Costa remains still the craziest and noisiest of cruise lines, cater to the youngest. Few cruise lines, if any, has main activities starting near midnight that can last till dawn. The White Night party was the craziest. Practically all passengers join, or like me, at least I had a long look of the action. Even in the main dining room, more than once there were activities of singing and dancing. The Baked Alaska parade was still on. Costa has shows every night, mostly production shows, unlike many competitors which seek cost cutting by presenting Headline Entertainers that may be of doubious standard. The shows were good, always highly energetic, and with real dances well choreographed. I consider the Costa shows among the best, if you like action-packed shows. This ship is smaller than competitor ships but has the largest show lounge of all. My stateroom, a basic Outside on the lowest level, is not bad at all. It is among the most spacious, bigger than similar cabins on RCCL, MSC and NCL. The ship’s hull is the same as the expensive Cunard’s Victoria. House-keeping was very good, and restaurant service was also adequate. For the price, I ought to say that my experience again exceeds my expectation, though I know Costa well, with more than 10 previous cruises earlier. I came with the lowest expectation of the food, but what a surprise! The food is better than RCCL and NCL. It serves a different menu devoted to a different region in Italy everyday (I believe they learned this from MSC). The cooking was more than adequate and on occasion even some pleasant surprises. One of the evenings they serve a menu specially designed by a famous Italian chef, and it was good. The free menu consists of paid choice which can be as simple as Wiener Schnitzel at a few Euro, up to a lobster at EUR25. On the buffet deck, more than once they serve very good local food, even sucking pig appeared, as well as Paella when in Spain. Cost cutting is through table water to be paid for, and even at the buffet they turn off the water as soon as dinner service ends. Tea and Coffee are available only at breakfast. For lunch and dinner you pay for it. So many passengers buy a drinks package as a matter of necessity. In this respect Costa is the meanest of them all (while everyone tries to cut back). For an ultra active cruise that is animated round the clock, Costa is supreme. Guests are mainly Italian and Costa employs several language hostesses who each have their station to answer any questions. Hospitality was good, again better than I expected (I had cruised on this ship, as well as the newest of them all, the Diadema). A satisfactory cruise that is good-valued. I only hope that Costa can spare passengers of the unnecessary ordeal of the emergency drill, which they operate seriously in the hardest way while competitors are more considerate. Was this the aftermath of Concordia? You are expected to put on the jacket and listen to the instructions in 6 languages before you are allowed to retire. The standard itinerary calls on Naples, Palermo, and after a sea day, to Ibiza for a long stay arriving early and sails for Palma de Mallorca at 4am the next day. Ibiza in late September was still active and the weather is fine. A true highlight of this cruise as you can sample Ibiza nigh life. Last port of call to Barcelona winds up the trip of a very standard itinerary. Savona was a convenient home port for embarkation and disembarkation. Read Less
Sail Date September 2018
Our overall cruise was one of our favorite vacation we have every experienced. Our cabin was on the 11th floor, with a balcony overlooking the ocean which was breathtaking. I personally wanted to say a huge thank you to the chef and ... Read More
Our overall cruise was one of our favorite vacation we have every experienced. Our cabin was on the 11th floor, with a balcony overlooking the ocean which was breathtaking. I personally wanted to say a huge thank you to the chef and waiters, who have served and treated us with utmost respect and they had especially cooked the food that we requested due to our limitations. We dined at the restaurant, A la Carte and not the buffet restaurant as we preferred a quieter area to dine. It was just my wife and I so just something a bit more romantic. So Thank You to Francesco Patamia - Maitred Thank you to Jhanito Gatus Jr - The Supervisor And thank you to Katuuk - the waiter I apologize if i wrote the names incorrectly but I'm sure you know who you are. Overall, service, excursions, cabin, dining and activities were spectacular. Read Less
Sail Date July 2018
First problem that costa only sent the e tickets 3 days before the cruise after ringing the tour oppertater daily to this. The restaurants have the same menu each day for breakfast lunch and evening with an ever so slight tweak. There ... Read More
First problem that costa only sent the e tickets 3 days before the cruise after ringing the tour oppertater daily to this. The restaurants have the same menu each day for breakfast lunch and evening with an ever so slight tweak. There was a hot dog burger area, being a vegetarian i requested a veggie burger and was told that I could have one in the designated restaurant that evening with a charge. The options on the menu were poor. Usually on a cruise a slice of pizza as a snack is usually an option, but not with costa an whole pizzas has to be purchased. A second seating option that I asked to have on numerous occasions but was refused, but do not totally understand why as each stop passengers were embarking and disseminating. The cut off time for the self service restaurant was 9.30, therefore one had to eat before this time , if they felt like it or not usually there is somewhere to have a snack if feeling hungry before bed time. The first seating was 6.45 and second seating was 9.15, usually water is served free of charge , but only bottled water was available with a charge. We came back on board late one night as we had a early morning sailing. Every were was closed, the only cold water station was out if water and glasses. We went to the bar at the back of the ship were the staff were clearing away to be totaly ignored by the staff, a young member of staff was very helpful and provided us with water. Also lipstick was found on a drinking mug on another occasion. The staff were entirely rude and missarsble, the were without a smile or greeting. The entertaimment was flat usually there is something for everyone. There were no port talks, no information on port transfers only what was provided by costa at a higher cost. Whilst in our stateroom, there constant interruptions with tanoy announcements. There was not many places on board to have a quiet time to read, it seemed to be constant noise everywhere. We have been with numerous cruise lines and never had an experience like this.We enjoyed our stops and tended to have a meal off board . The only tv channels available were the news channels all other channels were in different languages and only films available were with a charge. It's our first and last cruise with costa and would not recommend it to anyone . Read Less
Sail Date July 2018
My first time not on an American cruise ship. I have been on Princess, Celebrity and Seaborne. My husband is Italian so thought we would try Fascinosa out of Savona (Genoa). We got a suite, which gives you the Intenditore all inclusive ... Read More
My first time not on an American cruise ship. I have been on Princess, Celebrity and Seaborne. My husband is Italian so thought we would try Fascinosa out of Savona (Genoa). We got a suite, which gives you the Intenditore all inclusive drinks package and access to the 11 floor dining room, which is fabulous. Great food and service. All for about half price of American cruise lines. We loved the Med cruise especially the stay in Ibiza where we took ferries ourselves to the beaches in Formentera. Very easy to take yourselves to the beaches via ferry. A terrific experience. But yes, it is European. Know that in Naples you can take a cab to almost any site for a private tour! But we enjoyed the tour via Costa in Palermo. We did a mix of taking Costa tours and traveling on our own. In Barcelona it was easy to walk to the shopping areas on our own and just fabulous. Read Less
Sail Date June 2018
We chose this cruise for the itinerary which was extensive and awesome! We went in calling this a Motel 6 on water, having very low expectations. We were so wrong, it exceeded in almost every way. Pro's: The ship is very very ... Read More
We chose this cruise for the itinerary which was extensive and awesome! We went in calling this a Motel 6 on water, having very low expectations. We were so wrong, it exceeded in almost every way. Pro's: The ship is very very clean. The staff is very friendly, and helpful. The food was so good, we never had a bad meal! The food is extremely fresh and presented in a beautiful manner. Even the buffet was good. You do not need a water package, but if you are going ask for a free Water USA package, you will receive a large glass bottle of water with lunch and dinner. There is plenty of ice at the buffet a huge concern of ours, no worries. Ask for ice during sit down meals, had no problem. Our waiter Vipul was wonderful anticipating anything we needed. The entertainment is very good in a beautiful show room, we were sometimes lost with the Italian. Definetley pay for the 19.00 laundry deal. Getting on and off the ship was easy. Con's: The only bad thing was the isolation having nobody to talk to, other cruisers were not friendly at all. Read Less
Sail Date May 2018
This was the worst cruise we have been on! 4hrs to board ship! no tea or coffee in dining room! compulsory gratuities 10euro pp per night!pay for shuttles to town! Never been compulsory on other cruises. No sweet wine with lunch/tea ... Read More
This was the worst cruise we have been on! 4hrs to board ship! no tea or coffee in dining room! compulsory gratuities 10euro pp per night!pay for shuttles to town! Never been compulsory on other cruises. No sweet wine with lunch/tea included in package.After 5days English Breakfast Teabags were like gold couldn't find them anywhere. The pushing,shoving yelling by the Italians was unbearable. Music on the back pool area was the same everyday with only 4 English songs played. Our tea seating was 8.45 with 3 lovely couples on our table served by wonderful waiters. The bistro areas were a challenge with people pushing in but the food was ok. The tour organisation was a shambles both waiting to leave and getting back with sometimes 5 buses arriving at the same time to board the ship. Didn't get on till after sailing time. One of our tours has a couple with mobility problems, we had to cut short our walking experience due to their incapability to keep up. They should not have been allowed to do the tour as it was all walking and we believe this person was air lifted for heart problems 4 days prior. Spent unbelievable amount of time in queues at the service desk, given wrong information, wrong name on replacement cabin card couldn't get off ship had to go back and replace it. Had to change cabins for re-positioning cruise, first room was deck above the dance floor absolute hell! music, yelling till 2pm. next room took 3 replacement cards for cabin card to work-had to go to service desk for each card.Cabin staff fantastic. Service desk is position near the piano area which made it almost impossible to hear and communicate with almost non English speaking staff. Our shore experiences made up for the ship experience. Read Less
Sail Date April 2018
We chose this cruise because it departs and arrives from a single location (Savona), where we can park our car safely. This is our third time to cruise with Costa and we always enjoy their friendly service and their on-board entertainment. ... Read More
We chose this cruise because it departs and arrives from a single location (Savona), where we can park our car safely. This is our third time to cruise with Costa and we always enjoy their friendly service and their on-board entertainment. The itinerary included some of our favorite locations (Malaga and Barcelona), as well as some places we had not been before (Valencia and Cadiz). The length of stops was okay, except for Barcelona, which was only about 4 hours and was therefore pretty frustrating. Savona is always our starting and stopping place for Costa cruises. This is a lovely little Italian town. Boarding was well organized, with parking and luggage service. We dropped our bags off together with our car, then walked into the terminal and waited for our boarding time. The parking/luggage attendants are really friendly and they took excellent care of our luggage and our car. After boarding, we had time to have a drink or snack while enjoying a view of the harbor, waiting for the cabins to be ready. When our cabin was available, they advised us, and then our luggage was there waiting for us, without incident. Disembarkation at Savona is chaotic and not so well organized. Although Costa enforces the disembarkation schedule, there were too many people in the terminal at one time, making it very hard to negotiate with a wheelchair AND baggage cart. However, we were prepared for this and we just took it as it was. We were driving to our next location so we were not stressed about meeting a plane or train, but I can understand others who did have to deal with that stress. We highly recommend to others to NOT plan to drive a long way on the day you leave the cruise, because you will be really tired. We normally drive a few hours to Firenze (Florence) that day, and that is as far as we would want to drive that day. Prepare to be exhausted at the end of a cruise. On board, we enjoyed the evening shows with fantastic dancers and great musicians. They truly make it easy to have fun. This time we were less than impressed with the overall dining experience, where we felt that the variety was limited, and the qualify of food was not as good as on previous Costa cruises. Unfortunately, Costa does not really cater to travelers in wheelchairs. They have some accessible cabins, but very few accessible suites, and so far we have been unable to get a suite, even though we tried to reserve from the first day the cruise was available online. Maybe we have to have some other connection that we don't know about. More about the cabin below. Excursions organized by Costa do not offer wheelchair accessible buses, so it is up to us to organize ourselves. We gave the "Public rooms" category a lower rating because in many places, the music was way too loud, making it impossible to have a conversation. However, we found a piano bar where the music was to our liking and not too loud, and there we enjoyed snuggling with drinks and having time to just be together as a couple. Overall, we had a great time and are looking forward to another cruise in the next couple of years. One plus of traveling with Costa is that they are registered in Italy and therefore are subject to EU regulations. One of these regulations states that when traveling with a disabled person that needs constant assistance, the companion/carer does not have to pay other than drinks and taxes. Costa respects this regulation and therefore we pay full price only for one of us. However, beware that if you are eligible for this allowance, you must request it from Costa BEFORE departure. We learned about this during our second Costa cruise but too late to request it for that cruise, so this time we were wiser. Read Less
Sail Date April 2018
This is our worst cruise experience. The ship circulates in the west Medit. Sea and stops at several ports. At every port there are people getting on or off the ship. The newly boarded people are, as usual, very excited, which makes this ... Read More
This is our worst cruise experience. The ship circulates in the west Medit. Sea and stops at several ports. At every port there are people getting on or off the ship. The newly boarded people are, as usual, very excited, which makes this ship extremely noisy. There are people running and shouting at small hours in the hallway every evening. The cleaning and preparation crew move the chairs, drop heavy boxes, mop the floor using heavy machines from mid night to early morning with no consideration that there are people sleeping under the dining area. We had 7 sleepless nights on the ship. In addition, the dinner on this ship has also a lot to be desired. All members of our family (3 people) had severe diarrhea on board. The dinner has very few choices of cheap dishes. We went to the formal dinner once and never did again. The buffet was so-so and was very crowded. There was only one counter that offers fried eggs in the morning and the line was half mile long every morning. Read Less
Sail Date March 2018
We did a Med. cruise on this ship and it was , well ok, but I couldn't say I would recommend it to anyone, in fact I would not recommend Costa t anyone other than an Italian, why, well it's because they don't really care ... Read More
We did a Med. cruise on this ship and it was , well ok, but I couldn't say I would recommend it to anyone, in fact I would not recommend Costa t anyone other than an Italian, why, well it's because they don't really care about anyone much other than the Italian passengers. The annoncements are in Italian , sometimes repeated in English if you could call it that,very hard to understand most times, there are no english speaking TV channels other than the BBC news, excursions are only in Italian. No sour grapes here let's get that straight, I have done quite a few Costa cruises, why , well because they suited me and so I put up with the negitives. Sometimes on Costa, ships you are treated like a second class citizen if you are not Italian, on my last cruise our cabin was not made up for two nights after embarkation , we rang the service desk to be told that on coming passengers have priority , well hello who just got on, took two days for our cabin steward to say hello, hang on Cabin steward, not really just the maid so to speak unlike other ships and other cruise lines i have been on we had a dedicated cabin person usually a young chap who's job it was to make you feel at home and make sure you were happy, not on Mederiteranea . Food always a sore point with some but we found the food great, the buffet servery was fast flowing although you had to stand your ground when in line because certain Nationalities think they have some right to just push in. The meals in the dining room were also great and the service from the waiters was remarkable to say the least, they even smiled , even? yes even because something was not quite right on this ship it was hard to get a smile out of anyone, gone were the waiters with their jovial manner with a grin from ear to ear, yep they made having a beer or a wine enjoyable, Mediteranea is not a happy ship. Cruise itself was great Read Less
Sail Date October 2017
It was a terrible cruise. The staff was very rude, the beverage package we chose, Brindiamo, didn't have bottled water and for the night we had to buy bottles of water, even if the water was included in the package. When I went to ... Read More
It was a terrible cruise. The staff was very rude, the beverage package we chose, Brindiamo, didn't have bottled water and for the night we had to buy bottles of water, even if the water was included in the package. When I went to hospitality desk to ask, I said that in the offer it doesn't say that they are offering us drinks (included water) only in the glass. The receptionist smiled very ironic at me and said: "But it neither say that you have bottled ones". The service charge was mandatory, even if I wasn't satisfied by services and in other cruises that I went the service charge was optional (with MSC, Norwegian). The activities were very boring, compared with others from another cruise lines, in the theater was the same daily show, under another names.The food was poor, based especially on pastas and fish. I ate pastas in those 9 days for my entire life. Pizza was exposed on the dinner buffet, but if you wanted to eat pizza you had to buy it (in other cruise lines it's included). Cocktails were very poor, based on sodas and syrup (every cocktail). No natural juices. The dinner was available untill 9.00 PM. After this hour, you can eat only if you buy at the restaurant (with MSC we ate pizza at 11 PM). The itinerary was not very good organised, we only stayed 3-4 hours in big ports, the rest of the time you'll be bored to death on the sea. Read Less
Sail Date September 2017
We chose this cruise because we flew into London for 2 day -took Eurostar to Paris for 2 days -then train to Marseilles. We Ubered from St.Charles train station for 21euros, great uber driver, we embaraked about 2 pm with a very short ... Read More
We chose this cruise because we flew into London for 2 day -took Eurostar to Paris for 2 days -then train to Marseilles. We Ubered from St.Charles train station for 21euros, great uber driver, we embaraked about 2 pm with a very short line.This is a first time for us so even as we didnt know what steps to take we made it without a problem. We went straight to the cabin and greeted by our new best buddy Rommel. He was great, attentive, and cleaned our room like twice a day. Our beds were put together to make the large bed which i kept falling in the middle all night, but oh well. We had the inside room, no window It was pretty large and the bathroom was large too. We could put our luggage under the bed and it had a small fridge. had all-in-one shampoo/soap in the shower. Overall i was impressed with the size of the room. We had breakfast brought to the room for 10 extra euros a day. All carbs, no meat, so i went out to the buffet to add cold cuts. Breakfast buffet does not have hot food that i could remember,only cold cuts, bread,cereal, danishes,donuts. negative on eggs or bacon. Buffet food was good, there were certain days that the buffet had my favorites like Prawn, Paella etc. I think that was when we docked in Spain. I preferred the dining food over the buffet. Our seated dining was a table for 2 with the view of the ocean in the back, they said that was the best seat in the house. It was very romantic. Our waiter Nyoman was training and he was shy at first, but day 2 and 3 etc, he loosened up and felt comfortable with us too. I danced with the waiters on Italy night and it was great fun. Gelato and crepe bar was cute and colorful but extra cost. We got the middle drink package 26 euros a day, gave me all the sodas i wanted and a few cocktails(i dont drink much), but my husband was constantly out of package for the drinks he preferred. So he settled for Gin and tonic, so maybe the third tier was better but didnt match me, the non-drinker, in cost. Coffee was excellent Illy cappucinos all day long. The announcements are in italian with brief English translations so might as well be all italian coz i didnt undertand a thing, but thats ok coz the itineray plan was in english. The Shows were one main show an evening, and band nights in different bars on the ship. I didnt care for the shows, seemed mediocre but the bands were fun, also in italian or english songs with accents The singing contest was fun, also an italian host. No translation except for the American songs they sang. There were always dancing lessons all over the ship and plenty of people joining in. the day activities were few so its best to get off the ship and check out barcelona, palma de mallorca, civitavecchia, savona , and spend the day or half a day outside. It was very very hot outside this time of year. Pools are very small, So i never used my bathingsuit because it was too tight and crowded. Photo guys were out to sell. They didnt have choices in the packages basically it was 14,20,30 euros for individuals or 400euros for all. Couldnt afford to buy them all. We took a drop off costa sanctioned bus to Rome and we walked it ourselves. Then we ubered to the Vatican. It was cheaper and at our own pace. We felt we did the right thing for us. All went smooth and got back to the ship right on time. Embarking was chaotic so we sardined our way back in. Disembarking was easy and we found our way back to the train by taxi because uber couldnt get in 28 euros. For the inexperienced cruisers like us, we were very satisfied, but all the experienced ones may find the need for more activities on the ship. My husband says he loves cruising now, so thats all of it in a nutshell. Read Less
Sail Date August 2017
We were not sure what to expect as this was our 14th cruise but first with Costa. Previous cruises were with Celebrity, Royal Caribbean, Holland America and Norwegian. We selected this cruise because of the itinerary and ports of call. ... Read More
We were not sure what to expect as this was our 14th cruise but first with Costa. Previous cruises were with Celebrity, Royal Caribbean, Holland America and Norwegian. We selected this cruise because of the itinerary and ports of call. I had read previous reports and fortunately did not base our decision on these reviews. The cabins were spacious (for a cruise ship) and spotlessly clean. We had the option of having the room made up once or twice a day and selected twice a day. Previous reports talked about the rudeness of other passengers and the pushing and shoving. We never experienced any of this. We did not encounter any other English passengers but all the crew spoke English. If you are English speaking and you are looking to socialize with other guests, this will not be the cruise for you. The crew were AMAZING! They went out of their way to help make our experience memorable. We ate in the dining room 4 out of the 7 nights. There was pasta on the menu each night, so even if we didn't like the featured choices, we could always get a good plate of spaghetti! Because of the late departure on 2 of the nights, we ate ashore. The entertainment was varied and there were multiple dancing venues. I can highly recommend the NeoRiviera. Read Less
Sail Date June 2017
We chose this trip based on ports selected by YMT. Ports were great---cruise---worst ever. Everything you get on Costa costs you---even water!! Had to buy water pkg for $37. Glass of water at bar costs. Food was horrible---attractive ... Read More
We chose this trip based on ports selected by YMT. Ports were great---cruise---worst ever. Everything you get on Costa costs you---even water!! Had to buy water pkg for $37. Glass of water at bar costs. Food was horrible---attractive looking in dining room but almost same selections nightly. If you're a pasta lover you might survive. Almost same offerings daily in buffett. No lobster or prime rib meals without additional cost. Had to make special arrangements to have coffee served during dinner. (I guess that's not a Italian thing) You even have to pay for room service. Additional charge of $2.50. That's a first. Nothing is free. Entertainment is very amateur. One show had to leave because it was so dull. Not much to offer during day if onboard. Small casino and poker tables but that is normal for cruise ships. Didn't even offer ice cream. Food not available unless it was meal hours. We traveled with 2 other couples. Had a great time at ports being with friends but will never use Costa again. Restrooms seemed to be closed often. usually after dinner---not available! Really!! Can't this be addressed sooner. Read Less
Sail Date May 2017
I just got off a Costa Pacifica cruise for a 11 days from Genoa Italy. First only had two English channels on TV. Second The entertainment was mostly cater to Germans with only ball room dancing. The few other bands where below mediocre to ... Read More
I just got off a Costa Pacifica cruise for a 11 days from Genoa Italy. First only had two English channels on TV. Second The entertainment was mostly cater to Germans with only ball room dancing. The few other bands where below mediocre to put you to sleep!. The cruise director spoke at the main shows in German catering to her own. The food was mostly for breakfast sweets and rolls. No oat meal, a bad tasting orange juice. Not a great selection of food. Lunch was no coffee. Main entrée was mostly Fish and Pork Chicken was to a minimal. When they announced Latin night music event they literally only played three Latin songs. On the whole cruise and this special event. In my opinion and other I spoke to this Costa cruise caters to Germans and is a racist cruise line. I felt trapped in a room with only two English channels on TV. And when you left the room the entertainment was mostly cater to Germans. I been on 18 cruises. And this was by far the worst ever. Remember English is the dominant language in the world. Your fellow guest where very rude and not nice at all. Shore excursion pamphlet where not in English. They didn't have them when I approached the desk. Read Less
Sail Date May 2017
I have read bad reviews about COSTA, but the destinations looked very appealing so I took my chances. Well, I should have listened to those reviews because other than the great port of calls, reasonable price of the cruise and the very ... Read More
I have read bad reviews about COSTA, but the destinations looked very appealing so I took my chances. Well, I should have listened to those reviews because other than the great port of calls, reasonable price of the cruise and the very entertaining shows by their in house singers and dancers, everything else was bad. There were 14 of us in 7 cabins, and most of us have the same sentiments-never will we take COSTA again! Let me list some of the reasons : 1.Embarkation procedure disorganized, took us 3 hours from arrival at terminal to boarding. And we arrived early ( 11 a.m.). 2.Food low quality & lacked variety , even the specialty restaurant Lobster & Grill ( extra charge of E25 per cover) had bad food - lobster clearly frozen & meat sticking to the shell, Key Lime Pie looked & tasted like the store bought variety. Total waste of money ! 3. Buffet opens only at 7 p.m., frustrating for those who want a quick meal before watching first show at 7:15 p.m. And after 9:30 p.m., there's nowhere to find food . 4. Shore excursions cancelled if not enough people ( this happened twice that I know of with the English ones, could have happened more). 5. Delayed arrival in port, threw a wrench on our tours with private operators. 6.Front desk personnel not very knowledgeable, speak to different people and you get different answers. We wanted to buy their airport transfer upon disembarkation in Amsterdam but no more space- so I asked how much is taxi and the answer was 25E. We took 3 taxis and paid between 70-85 E per taxi, what a nice surprise! 7. Never seen such an unhappy lot of ship personnel, I suspect they are overworked and very underpaid. Confirmed when we spoke with a number of people working there. 8. Cabins were clean, but very warm despite adjusting in the thermostat. 9.Bought a shuttle bus ride with them, trip scheduled for 9:15 a.m. but bus was delayed so we left port at 10 a.m.. And last shuttle back to port was at 12:30 instead of 12:45 so we had very little time for sightseeing. Felt short changed. 10. Pet peeve: shower curtain one inch shorter than it should me resulting in water spraying around. Why can't spend a little money to replace those and save passenger aggravation as well as a lot of work on the cabin cleaners? I usually write a review only when I'm happy with my experience, but this one is to warn others. Unless you're a first time cruiser or you don't mind being stressed, don't take COSTA ! Read Less
Sail Date May 2017
We boarded the Fascinosa from Valletta Malta.When we boarded rightaway we could see that the ship was of high standards and the decoration of the whole ship was amazing.Our cabin was extremly tidy and quite big and comfortable and it had ... Read More
We boarded the Fascinosa from Valletta Malta.When we boarded rightaway we could see that the ship was of high standards and the decoration of the whole ship was amazing.Our cabin was extremly tidy and quite big and comfortable and it had everything we required.Our cabin boy Romeno was friendly and he attended to all our needs.As regards to food on ship,we could t ask for more!There was such a variety of food all through the day that it was impossible not to find something to one s liking...and it was all soo delicious! The evening dinner menu was changed everyday and varied.But my favourite section was the sweets and bakeries...yummy !We made friends with aa waiter at the dinner table...he wasn t exactly our attendent but he served the table behind us but he we still managed to become friends as he was the friendliest guy ever!Good luck Harron..keep up your good work and friendliness.Last but not least I d really like to thank the animation team..they were GREAT!We participated in all their activities and they were all soo good in keeping the atmosphere lively and joyful especially in the evenings.We had such a great time dancing and singing with you!Thanks to all especially to Marco and Rodrigo! All in all ours was an experience that we can never forget and we r sure that whenever it may be our choice of cruise would be Costa! Read Less
Sail Date May 2017
We were looking for a cruise, when we saw the ship Costa Fascinosa, we were in love at first sight. The ship is huge and clean in and out, we quickly decided to booked although we are familiar with some of the routes , what we are after is ... Read More
We were looking for a cruise, when we saw the ship Costa Fascinosa, we were in love at first sight. The ship is huge and clean in and out, we quickly decided to booked although we are familiar with some of the routes , what we are after is the experience. The size of the cabin is more than enough for the 3 of us. We were impressed, the room is tidy and cozy.. The first day we were disappointed because of the limited informations about the dinning procedures, we were not able to catch up the sitting dinner, so we stock up at the buffet. The next day it went smoothly and we enjoyed the activities, the only thing that pissed us off the children are playing at the dancing hall, it seems it is their small playground, there should be strict rules.As the days goes on it is so homely for us, the service is good, the crews are in smiles and accommodating. The excursions were well organized. In total it was an excellent experience for us. Looking forward for our next cruise. Read Less
Sail Date April 2017
I had in the past considered an Easter cruise but was always late with the booking so when I saw a good offer on Costa web site, I decided to book. I continue to sail with Costa mainly because tends to have nice offers for solo cruisers ... Read More
I had in the past considered an Easter cruise but was always late with the booking so when I saw a good offer on Costa web site, I decided to book. I continue to sail with Costa mainly because tends to have nice offers for solo cruisers and because the nice privileges of being a Costa Club member used to be tempting. Travelled to Savona by Genoa airport this time (my traditional route is via Milano Linate and then the train), as I found a surprisingly good fare (Genua has a small airport - smaller planes, limited routes - so fares tend to be high) and noticed that the airport is not far from a train station. I tried to walk from the airport to the station but it was not so easy to find my way as I expected. On reaching the station I found out that there is a local bus which links the station to the airport (tickets can be purchased at the train station or at the tourist information desk at the airport) Reached Savona on a Good Friday so not much was open and decided to walk from the station to the airport which is not that far (and almost a straight line). In 25 minutes, walking with luggage, I was at the NH Darsena Savona where I have stayed before, located in the renovated part of the port, which is almost like a marina now, and steps away from the cruise terminal. Costa has its own terminal in Savona which is nice, comfortable, and decorated with nice pics of the time it was Linea C. It is also quite an efficient terminal and embarkation tend to be smooth, even if there were two other Costa ships in port that day. The cruise had an easy itinerary too: Savona – Barcelona – Palma (Mallorca) – Marseille – Savona The Costa Favolosa is one on a series of large ships built after the ‘Carnivalisation’ of the Italian company and therefore, externally, it is not too different to the large Carnival ships. Its interiors were created by Joe Farcus (and it is not always easy to say if they are pleasing or not until one is on board). It was launched in 2011 and built at Marghera (‘continental’ Venice) The ship has 12 passenger decks, named after existing places or palaces which would link with the ‘fable’ theme of the ship (more on the name than on display), like Hermitage, Tivoli, Escorial, etc. My cabin, on deck 7, described as an Interior Single Classic, had actually a double bed. There was not space for a table and chair as in previous single cabins I had on Costa but the wardrobe was large enough and there were a lot of storage space and options. Bathroom was the standard with shower and plastic curtain. Nice shower though and easy to control temperature. I had a problem with noise in the air ducts but it was looked at by a technician and improved although it was not solved entirely. As a gesture I was given a nice box of sweets with an apology letter, which was a nice touch. Decks 1, 2, 6, 7 and 8 are almost exclusively dedicated to cabins. On deck 3 there is an Atrium, with a piazza kind of feeling, where there are also the reception and the excursions desk. It also has access to the lower level of the Teatro Hortensia (a large theatre occupying three decks) and to the MDRs Duca di Borgogna (center) and Duca di Orleans (aft), both occupying two decks. The theatre has good and modern equipment and the facility to present ice skating shows. The restaurants like most of the ship was decorated on subdued, wooddy tones as well as beige, black and red. The décor, considering it was created by Farcus, is incredibly classy and not so ‘a punch on your senses’. Deck 3 also has some open deck space which is a bit more sheltered than the one on the top decks. Deck 4 contains the top levels of the MDRs as well as the middle level of the theatre but also the photo shop, a tasteful meeting room called Fabergé, a beautiful chapel (similar to the ones on the other Costa ships but in more pastel colours) and the discotheque. One deck above one finds the top level of the theater, the shops, a nice, spacious library with beautiful sea views, a smokers room/bar called Montespan, the Grand Bar Palatino (one of the central areas for entertainment, which has an exquisite central ceiling composed of light blue glass shells and also has some colourful, vibrant sculptures in glass cases and the ships model), a cafeteria where one could get excellent hot chocolate and ice creams, the 4 D cinema, the casino, a piano bar called Camelot (where most of the colour used was red but the piano is white… one of the rare feelings of clashing colours on the ship), a ‘ballroom’ (actually not such a large room but also not much used) called Pompadour (in interesting tones of green, brown and interesting chair design) and perhaps my favourite space on board: the Molière lounge with simple, almost minimalistic, but well-designed chairs, and all in quite subdued colours, apart from the round blue ‘shields’ around the room. This was the place for the private events as well as some of the themed parties. The main swimming pool is on the center of deck 9 with a two-deck lido. Deck 9 is also where the lower level of the buffet as well as another swimming pool (aft with more open deck space) are to be found. One deck above is where the Squok Club (a separate area for small children) is located as well as the upper level of the buffet (a quieter, more pleasant area which in the evenings offer a pizza as well as a burger restaurant (extra tariff). The well-equipped gym, the spa thermal area as well as the Club Favolosa (the top extra tariff restaurant on board almost exclusively for suite passengers) are on deck 11. On deck 12 there is the formula one car experience, the top level of the spa, an Acqua Park for small children, jogging tracks and a area for basketball, etc. The other passengers were a mix of nationalities but the larger groups were French and Italian, with their not so well behaved children in tow (I now know to avoid Easter cruises in future). The passenger profile was not much different from the average mass market cruise these days, but, as a short cruise, during school holidays, it was not so impressive in behaviour and social manners, a price to pay to get a good offer on a single occupancy cabin sometimes. The food was quite ok, some interesting Italian regional menus but the portions are becoming smaller and smaller… the Samsara restaurant was worth the extra tariff for its creativity on menu and flavours as well as for the quieter environment (despite been next door to the larger Duca di Borgogna MDR). Food on the buffet was varied but it is often crowded and not a nice experience. Waiters no longer serve you drinks at the table and one must go to some points near the food stations to get drinks. More casual, probably logistically easy for the staff but not ideal when one is part of a large group, etc The weather was sunny for most of the cruise and the ship sailed smoothly for almost all the cruise (a bit more rolling when crossing the Gulf of Lions but glass smooth around Mallorca) Service was excellent in the cabin, which was kept spotless, restaurants (although more staff is needed… the poor waiter was taking care of five tables practically alone, so delays did occur), a bit slow on the bars but still ok, and the usual hit and miss at the buffet and open deck areas. Staff was mostly friendly but there was a feeling in the air that this is not a happy ship. Disembarkation was ok, on time and fairly smooth apart from the fact that Costa no longer arranges for a shuttle from the terminal to the train station (which was quite popular in the past) and there is not much information to be had once one leaves the ship. Luckily, I knew my way back to the station walking. The Costa Club ‘privileges’ are not so many now and there seems to be efforts to cut costs on them, but still better than in the competitor’s cruises. The ship was nice and well-kept but nothing particularly special. The itinerary was good and simple but again with nothing special. Costa needs to improve the product. There were no hosts talks on embarkation day, although they seem to have a fixed desk point on the ship, nothing really special on the gala night menu, that noisy, tedious white night, and the thermal area at the spa is in need of repairs and refitting. All in all, an average cruise, enjoyable if one knows where to go and when, but nothing remarkable. A pity as the ship is nice. Read Less
Sail Date April 2017
It seems most of the reviews on this site are from couples, and not very many Americans on Costa. So I thought I would post our impressions and some thoughts in particular regarding kids. Spoiler alert: we loved it! But I can see that ... Read More
It seems most of the reviews on this site are from couples, and not very many Americans on Costa. So I thought I would post our impressions and some thoughts in particular regarding kids. Spoiler alert: we loved it! But I can see that Costa might not be for everyone. My family (me, my wife and two girls aged 11 and 13) went on a one week cruise on the Costa Diadema sailing form Savona on April 8. Basically a different port every day, with only one sea day. I was trying to expose my kids to as many places as possible within our time constraints. While we succeeded in seeing a lot, we may have overdone it, as we were rushing around the whole week. Timing. Our cruise was scheduled around my kid’s spring break from school. This seemed like a great idea to me. I thought it would be less crowded than the summer. I’m not sure it was. Our spring break coincided with Easter week, so there were tons of people everywhere but especially in the Vatican and other cathedrals in Italy. We were at the Vatican the day before Good Friday. At our school, if Easter comes particularly early or late, they will not schedule spring break around it. If you have a situation like that, I would say go for it on spring break. I would not recommend the Vatican during Easter Week. Our kids break was only one week. We flew out of San Francisco on Thursday night and returned a week and a half later on Monday afternoon. Kids had to miss two school days and were actually not happy about that – they are serious students and didn’t want to miss any school, so we tried to minimize it. It was really a lot ground to cover in that time. If we do it again I think we will try the summer. Kids on Costa. On our cruise, there were tons of kids, so you will have lots of company. Our girls are 11 and 13, so we were a little surprised when we were told on check-in that the initial organizational meeting for the kids club would be at 11:30 p.m.! Italian kids stay out later than their American peers, and Italian families like to eat late. Our kids never participated in any of the organized kid’s club events. Aside from the somewhat inconvenient hours, we were just too busy. Ambiance. Hard to explain. The ship was loud and bling, bling, bling everywhere. Lot of excitement, music, shows, kind of crazy. We actually liked it, but if you are looking for peace and quiet it’s hard to find. It was sometimes hard to figure out where things were, how they worked, or what was going on. All of the crew spoke adequate English for their jobs, but not always adequate to give directions, and there seemed to be a lot of confusion on their part about how things actually worked. So if you are a control freak and expect there to be some resource somewhere that finally and definitively spells everything out, I expect you are going to be disappointed. If you can kick back and go with the flow, you will have a great time. Dress. Not nearly as formal as we expected. I had only been on one cruise before, on Norwegian years ago. On that trip, I actually brought two tuxedo jackets, one black and one white, for the two gala nights. No need for that on Costa! Diadema had one gala night. I wore a blazer and tie for it and my girls (big and small) wore cocktail length dresses. Most people didn’t bother. I would say maybe 10% of the men were sporting a jacket and tie that night, and maybe another 10% jacket no tie. We actually packed pretty heavy for the trip as my girls were kind of into the idea of the theme nights (all white, tricolore, black and red). But when we saw how casual everyone else was, they didn’t want to bother to dress up. We could have packed a lot lighter and if we go again we will. The only theme night that had a high percentage of participation was the White Nights. Most of the people that actually went to the White Nights party were wearing white. You often hear in the US that “Europeans are better-dressed than Americans.” There is a lot packed into that statement, not least of which that “Europeans” is a pretty broad term, that includes diverse populations that are not homogenous. I will leave that aside and address only the Europeans on our cruise (practically everyone on our cruise except us was European.). The second nuance is just what you mean by “better dressed.” This can be used to mean either (i) “more formally dressed” or (ii) “more stylishly or fashionably dressed.” I can say that, with respect to the Europeans on our cruise (i) was not true at all. It used to be that you seldom saw adults in Europe wearing jeans, shorts or sneakers unless they were American tourists. This is absolutely no longer the case. I do not think people were dressed more formally than they would be at, say, a resort in the US. However, with respect to (ii), dressing more stylishly, it is true. Everyone you saw just looked better than the average American in terms of their clothes. They were wearing the same general kinds of clothes, just wearing them better. Even families with little kids managed to have everyone clean, matching (where appropriate or desirable!), newish and somehow just together and well turned out, all the time. So I would say, don’t worry about dressing up too much, but do try to bring your “A game” in terms of not wearing worn out clothes or mismatched outfits unless you want to stand out as a schlub. Dining. Fabulous. I actually thought the food alone was worth the price of the cruise, like they were throwing in the accommodation and travel for free. We were assigned to the main dining room, Fiorentino, for the early seating for dinner, which was supposed to start at 6:30. Our biggest challenge of the whole cruise was getting there on time! We basically never were on time. The first night, it was about 8:00 when we were ready for dinner, and they wouldn’t let us in. We went to the Corona Blu for dinner that night, which had open seating with the same menu as the main dining room and had a great meal. We tried that again later in the cruise but were rebuffed, and told that this option was only open for those who had been assigned it as their dinner choice every night. Second night we got to the dining room around 7:30. We bypassed the Maitre D’ by entering through the upper level and going down the internal staircase to get to our table. After we were seated, the Maitre D’ came back to our table and started yelling at me very animatedly in French. I speak French well enough to know what he was saying, but not really well enough to go toe-to-toe with him in real time. He was actually justified at being annoyed at us – we were an hour late after all – but I thought the way he went about it was more than a bit rude. So, I responded with my best Gallic shoulder shrug and a casual “D’ac” while I returned my attention to my aperitif (vermouth, light on the ice, with a lemon twist, not a wedge – I already had the bartender at the Stella del Sud trained!). This turned out to be the perfect response, as he sort of ran out of steam and stomped off, still in a huff. The rest of the week we struggled to get there on time, and ate at the Adularia one night, which also had open seating, and at the buffet one night when we were really late. Although we only made it there half the time, the waiter at our assigned table in Fiorentino (Ahri) was great. Very attentive, perfect English, he would leave wine and water on the table so we could help ourselves (Piu Gusto drinks package is supposed to be by the glass only). He was the only waiter we really talked to much or got to know anything about on the whole ship. He was from Jakarta and was very interested that I had been there recently on business. He was also the only person on the ship that we tipped separately. I figured Costa’s 10 Euro per person per day could take care of the rest of them. On any given day you would likely receive service from literally dozens of people, not necessarily the same from one day to the next, and I don’t see how you could tip them all individually. In general, the whole ship is run pretty efficiently, but it’s kind of an assembly line operation. You are waited on by tons of people, so it’s understandable if the service is not very warm or personal. Overall, I thought almost everything we ordered in the main dining room was good quality, with a thoughtful menu, well presented and served hot. There were usually two to four choices for the main course, two for the other courses or maybe three for desert, along with several “always available” items. It was basically all an Italian menu, although varied and tending towards Northern Italian and a mix of more original dishes and traditional ones. It was not just spaghetti marinara all week, have no fear. My wife was a little disappointed they did not also feature more French or Spanish dishes but overall we were very satisfied. My kids ended up loving the formal dining. I was sort of surprised by this since normally they prefer buffets. They would bring a book or an iPad to dinner and did not mind how long we took. My wife and I would kick back, have a couple (or more!) glasses of wine and really enjoyed the pace, which would be considered very slow by American standards. We had a great table with views out big windows on the stern and a couple nights were able to see the sunset from it. I helped my kids order and encouraged them to order most of the six courses on offer. They would try things and if they liked it they would eat it. I never pressured them to eat anything. This worked great – they tried a lot of things they would not have otherwise, and ended up loving some of them. It was successful in getting them to broaden their palates a little. Breakfast. The buffet selection was pretty big. As many others have noted, it did not include eggs. But for a “continental” breakfast, there was a lot on offer. I prefer complex carbs and protein for breakfast so usually selected whole grain bread, cold cuts and cheese. My wife likes fresh fruit for breakfast and there were always several good choices including fabulous and fresh melon. My kids love pastries and sweets for breakfast and they were in absolute heaven. There was some really good prosciutto, which I liked to have with the melon. In the US, and I suppose in Italy as well, this is usually eaten as an appetizer at dinner, but it worked just fine for breakfast. I think even the pickiest eater should be able to find something they liked here. It’s crowded, but manageable after you learn your way around. If you absolutely have to have bacon and eggs, it is only available in the main dining room. We did this on the one sea day. I had an English Breakfast, which was awful. My wife had Eggs Benedict, which she thought was barely edible. My kids ordered the Belgian Waffles with chocolate sauce and whipped crème, which they pronounced delicious. We didn’t bother with the cooked breakfast after that. Lunch. We only had lunch on the ship two days, the day we arrived and the sea day. The buffet both days was vast but insanely crowded. The food was good, especially the roast suckling pig, but the mob scene sort of detracted from it. Drinks. We got the “Piu Gusto” drinks package and I highly recommend it. Everyone in your cabin or traveling together has to get the drinks package if anyone does, and I wasn’t sure if my kids would get the value from it. I needn’t have worried. Kids enjoyed a steady stream of hot chocolate (including multiple flavor variations from the “chocolate bar”), smoothies and Shirley Temples and other virgin cocktails. They really liked being able to get whatever they wanted whenever they wanted (I liked that too!). They normally are not allowed to drink soda or other sugary drinks at home, so this was a treat. One funny thing about the drinks package is that it included almost anything you could want to drink, but you could only get water by the glass, not a bottle. This was inconvenient if you wanted to have water in your cabin. I would basically stop by the nearest bar and get four glasses and carry them back to the cabin. Kind of silly. Cabin. We booked last minute, and we had no flexibility on dates due to kid’s school schedule. We got what I was told was the very last four person cabin on the ship, and that may have actually been true as I got on a waitlist to upgrade but did not get an opportunity. The ship was very full due to Easter holiday. The only cabin available was an interior one, with one queen bed and two bunk beds to the sides over it. Really cramped for four people! My only prior cruise experience was with two people in a suite with a balcony on, if I recall, the top deck of the ship, so this was a different experience. Having said that, the cabin was laid out very well and efficiently with lots of storage. We hardly spent any time in the cabin, literally just sleeping, showering and changing clothes, and my family cooperated and made the best of it. If we do it again we will upgrade to balcony cabin at a minimum, and maybe a suite. The best part about the cabin we had? I kept reminding myself what a great price we got! Shore excursions. We went on shore at every opportunity, and most days stayed as long as we could. On three days, the days where we had more ground to cover, we booked tours through Costa. On two days we toured on our own. I thought the Costa tours were well run, interesting and packed a lot in. I was aware that we could book tours independently and save some money. I was afraid that if we toured independently and were late returning to the ship, we might get left behand. If we were on a bus full of people who were all late on a Costa-booked cruise, I figured they would have to wait for us or at least put us up and get us to the next port or something. This theory got tested on our day in La Spezia. It was Good Friday, and we did the longest, most jam-packed tour available, going to Florence and Pisa (In one day! This is probably a criminal act, and if not it should be.). Every place was swarming with tourists, and the bus was quite late getting back. But they waited for us! Price. I thought the whole thing was very reasonably priced, and if you spend a few minutes pricing cruises on websites you will see Costa is consistently competitive or lower than the competition. I felt we got good value for money. Travel Tips. We flew into Milan via Istanbul on Turkish Airways. I think a lot people, especially Americans, are afraid to go through Istanbul, and many of our friends scrunched up their noses when we said we were flying Turkish. I think this is misguided. Although there have been terrorist incidents in Turkey, nowhere is immune from this in today’s world, and when you factor overall crime rates, I believe you are safer there than in many American cities. Because of this skittishness, Turkish Airlines is offering great fares right now. It is an old school “flag carrier” which means service is far superior to what you will get on an American airline in the back of the plane. I chose the longest layover in Istanbul offered, 24 hours. We booked a hotel in the Old Town, toured some historic sights, had a great meal and overall had a wonderful finale to our vacation. Highly recommend both Turkish Airways and a stop in Istanbul. We had access to airport lounges in Milan and Istanbul through “Priority Pass” which is offered as a perk through many credit cards in the US (and I assume worldwide). This is a very valuable bonus and made the layovers much less stressful. My kids normally get pretty cranky waiting in airports, but with a clean, comfortable place to sit, wifi, snacks and drinks, they really didn’t care when the plane left! If you don’t otherwise have lounge access you should look into it. Bottom Line. If you want a high energy, fun-packed experience that covers maximum ground in a limited time in a part of the world rich in history, Costa Diadema, should be on your list. You should think twice before going to Rome Easter Week, however. If you want to kick back and relax on spring break, I suggest you might want to look into Club Med in Mexico! For us, I think we will do it again, likely Eastern Mediterranean next time, but will probably go in summer, book a bigger cabin and not try to do everything in one week. Read Less
Sail Date April 2017
We chose this cruise as it was extremely good valve for money. We secured it through Groupon and flew from Gatwick to Nice. Transfers smooth and on arriving at the ship our bags were whisked away and placed outside our cabin, let the fun ... Read More
We chose this cruise as it was extremely good valve for money. We secured it through Groupon and flew from Gatwick to Nice. Transfers smooth and on arriving at the ship our bags were whisked away and placed outside our cabin, let the fun begin! The ship is very ornate and the interior decorating a little offensive to those who like colour co-ordinated surroundings! However it was clean and the cleaning staff kept the whole ship slick and span. The waiter dining was good but could be a bit protracted in the evening's (we went for the early sitting as the 8 30 could mean queuing) As we got acclimatised we went to Deck 9 for meals as these are buffet style which was more to our liking. You get to see whats on offer and it was generally very good. One gripe of mine was the tomatoes! They weren't the lovely rich Italian ones, supermarket bland! The theatre acts were brilliant thoroughly enjoyed them. We enjoyed also the library and quiet areas. We did 1 excursion, Sorrento (which is beautiful) could have done without the Lemoncello factory experience as so much to see in Sorrento and would rather have skipped that and gone straight to Sorrento. We did hop on/off buses at Barcelona and Marseilles, great value for money and easy to book when we went ashore, so don't worry about doing them on board. We did the drinks package which we were pleased with, but be aware if you order a bottle of wine you will be charged, same with a bottle of water - by the glass you won't. This worked for us but of course of you want to sample wines from the extensive list you shave to bear t his in mind. Service charge. This is added daily so don't know if its worth enquiring paying at booking? May be discounted but not sure, one to ask travel agents. If we cruised again we would not try to see too much on going ashore as nearly missed the ship in Barcelona!!!! Just be aware that 5/6 hours, which you get in most stops, is not long. Long transfer on return. We flew out from Milan, lovely scenery on route, but had a long wait at the airport. This was not ant fault of Costa of course. In all we met some lovely people. Italian, French, German, Russian, Cuban in fact a very eclectic mix of nationalities! We really enjoyed this aspect of the cruise and although we both have only English it made for some hilarious conversations!!! Would I travel again with Costa? Most definitely. Why? Good cabins, good food and drink, good entertainment (would love to take my grandkids!) Excellent friendly "can't do enough for you staff), special mention here to Maria our cabin steward who was kindness itself! Lastly - great cruise if you can go Italian as very family orientated and relaxed. Loved it!!! Read Less
Sail Date March 2017
We sailed Jan 29, 2017 i booked 2 cabin 4 adults 1 infant 1 child. The kids enjoyed Peppa Pig show and heated pools. Spacious cabin but you have to close the toilet cover to flush the water and i hate it especially at the public toilets, ... Read More
We sailed Jan 29, 2017 i booked 2 cabin 4 adults 1 infant 1 child. The kids enjoyed Peppa Pig show and heated pools. Spacious cabin but you have to close the toilet cover to flush the water and i hate it especially at the public toilets, its the same you have to put down the toilet cover to flush the water. Very nice cabin crew and accomodating. The food at the dining is just awful, too salty lasagna.. No free water at the dining. I dont like the fish at the buffet its just awful everyday. Entertainment nothing special but they are nice. I participated at the Voice Of The Sea and its a memorable experience, that was very nice... The party at the pool deck is very good but after you party no free food availble. Their gala night is just another night nothing special. It just that not my type of cruise. But for a very cheap price i will go back again with the family. Read Less
Sail Date January 2017
This was the WORST most HORRIBLE cruise I ever taken ever .Nasty Salty food. . One of the Gala nights the food looked like it was from a culinary school dropout that you would feed to a pig. Poor service My family and I were ignored ... Read More
This was the WORST most HORRIBLE cruise I ever taken ever .Nasty Salty food. . One of the Gala nights the food looked like it was from a culinary school dropout that you would feed to a pig. Poor service My family and I were ignored many times in the bar as we watched others being served even though we were there before the others. Class of passengers were rude ,nasty and obnoxious .On several occassions they almost knocked my 80 yrs old Mom down trying to get to the bus. Amazing how "they" do NOT want to sit in the back of the bus. See how the shoe fits.I had read many reviews on Facebook ,Tripadvisor NOT to choose this cruiseline. There were NO POSITIVE reviews but I said let me be my own judge, well over 200+ people can not all be wrong. SO AVOID COSTA CRUISES !!!!! Read Less
Sail Date April 2016
The cruise per se was O.K. but did not exceed expectations. After much encouragement from friends, who often go on cruises, we decided to try one out. We wanted a small cruise so we drove to Savona and got on the Costa Fortuna, which is a ... Read More
The cruise per se was O.K. but did not exceed expectations. After much encouragement from friends, who often go on cruises, we decided to try one out. We wanted a small cruise so we drove to Savona and got on the Costa Fortuna, which is a large boat. Impressed in the beginning we later realized that big size is not an advantage. There were too many people and from all nationalities: orientals, blacks, muslim, etc. The food was average and there was no flexibility as to where we sit for dinner. The personnel was polite but they generally had very poor knowledge of Western languages! The excursions were too expensive so we opted out. The cabin was O.K. but coming back home we found a bedbug, my wife was bitten several times and she is allergic to insect bites. We were alarmed and began house cleaning, boiling sheets, vacuuming everything, etc. and my wife slept in the living-room for ten days. So far neither she nor I have been bitten again, so we hope that the bedbug we killed was the only one we got, and that it was a male! By now we hope that any offsprings should have manifested themselves. I give Costa the worst note possible because when I brought the issue up with them, they dismissed it for lack of proof! We had no bugs like that in our home and we found one bug 3 days after we got back from the cruise. How much more proof can there be? If it weren't for the bedbug, it would have been an "average" type of cruise not to get too excited about. If we ever go again, we will try to save money ahead of time and go for a more expensive (hopefully higher quality) cruise. Read Less
Sail Date October 2015
Our previous cruise with Costa, on a Neo ship was extremely disappointing, but we tried it again on the Costa Pacifica. This time Costa was all what we expected and even more. All the complaints we had on the previous cruise with the Costa ... Read More
Our previous cruise with Costa, on a Neo ship was extremely disappointing, but we tried it again on the Costa Pacifica. This time Costa was all what we expected and even more. All the complaints we had on the previous cruise with the Costa Neo Classica were take care of. No maintenance during this cruise, all elevators worked all the time!!, dinner was great and options were mentioned on the menu. Staff was great as well as service. And no promotions all the time. Nothing is as bad as being asked during dinner if you want to have the day promotion. (Which we could not get as we had all inclusive). This was the first time I went on a cruise while being in a wheelchair, due to an accident a couple of months ago. Housekeeping staff was great getting me on board and off board in my wheelchair! We had great help during this cruise from all the staf. Costa has won us back as our favorite cruise company, although we will never travel again on a Neo Collection ship!!! Read Less
Sail Date October 2015
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