We gave this a 1 only because of the spacious and well-organized ocean view cabins. However we will never sail on Costa again. There were numerous problems from even before we sailed -
*user-unfriendly website One example: the option for buying Internet package disappeared about 2 weeks before sailing - "yes, there's a problem. It's not working" forcing anyone who hadn't bought already to buy ...
We were really excited to be going on the costa fortuna cruise ship. We arranged for the appropriate visas for cambodia, travel insurance and up to date passports as these were required documentations by costa, otherwise you would be denied boarding the cruise. Well to start off, we were not even asked for these documentations upon arrival and second, we did not need to do the visas as costa would ...
I had high hopes about my first cruise with Costa. Needless to say they were wasted.
This 2 week cruise was part of a six week package which incuded 4 weeks with P&O.
Information about the Costa cruise line was sparse as my booking agent had not had dealings with them before.
So here's your feedback.
Pay for water!
No free tea or coffee after breakfast!
Surly staff who don't ...
Embarkation was very disappointing. There was absolutely no system of boarding the ship. On board everything was Italian themed. Even the quizzing and bingo was in Italian. If you are sailing in international waters you need to make allowances for other passengers as well because not only are Italians travelling on your ship but other nationalities. I think one of the bars should have had ...
Went on Costa Fortuna for about 2 weeks (2 adults 2 children) just came back. We have great things to say about the staff in restaurants, buffet and room service. The food was good and catered for food allergies. Although that’s it for the positives the rest was terrible. Spa manager was very rude, not all the gym classes booked online are available on ship. Took 6 attempts to get refunded. Kids ...
I was really excited to go on this cruise ship, as it was going to Thailand and Cambodia and starting at Singapore. It was for an affordable price and it was going to Asia, so why not! First off, the food was beyond horrible, and that’s an understatement. I’ve been on around 10 cruises and I know what good food tastes like on cruises, so when comparing it to other cruises, this one was at the very ...
2 weeks sailing from Singapore 17/12/19 to 30/12/19. Paid extra over Christmas (nearly $5000 AUD. And so it went as follows: Air conditioning not working in cabin. No soap in cabin..had to ask for a $5000 cake of soap. mediocre room cleaning. No clean sheets for 2 weeks. Evacuation drill was a confused mess with no communication or guidance from staff. No help from staff to put on life vests as ...
I chose this cruise because it was advertised so well, sounded fantastic and went to places we had not been. It was really disappointing on our second night at first seating for dinner I found a hair in my dessert, I received no apology, never heard if anything was said or done about this apart from being given another dessert, which I did not eat. The food in the buffet was always the same, no ...
My wife and I booked a back to back cruise around South East Asia with Costa for their cheap balcony pricing and attractive port itinerary. We read a lot of mediocre at best reviews of Costa and decided to give them a chance in hopes we would have good luck. Upon arrival to Singapore we were immediately upset with the logistics of the cruise line. We stood in line for two hours to embark only to ...
Pro's:
Clean cabin and ship
Friendly staff
Con's:
tea and coffee only available with breakfast or afternoon tea (which only lasts an hour)
Charge substantial service charge per person per day
Ice cream not included
Pizza not included (yes this is an ITALIAN cruise ship)
Water has to be paid for with evening meals!
Very crowded pool
Cigarette Smoke where ever you ...