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4 Costa Fortuna Cruise Reviews for Family Cruises to Europe - Eastern Mediterranean

For the first time we took Costa Cruice in summer 2008 in Mediterranean Tour from Barcelona. We were so please with experience with Costa that we decided to take Costa cruise again to Norwegian Fjords from Copenhagen for one week 9th ... Read More
For the first time we took Costa Cruice in summer 2008 in Mediterranean Tour from Barcelona. We were so please with experience with Costa that we decided to take Costa cruise again to Norwegian Fjords from Copenhagen for one week 9th June. What a disappointment and waste and money! We had a suite that we paid for the family with two children 4700e/week. What happened to Costa Cruise between these years? The huge difference from before was the crew! They were arrogant and fake friendly robots! Did the crew paid that disaster with Concordia? Did the cruise company cut their salary to pay the bill? We had in our suite a nice welcoming suggest a bottle of Spumante. Because we don´t use any alcohol, we asked for our "butler” to have an alcohol free alternative like Coca Cola instead, BUT THIS WASN´N POSSIBILE  WE DIDN´T GET ANYTHING! Our "butler” spoke so lousy English that we couldn´t understand her. Everything what we should have in our suite automatically like fresh fruit every day, lunch/diner menus  we were oblige to asked for to get some. For the first night, they took our chairs away, and we actually had to be angry and unfriendly to get them back to our suite. We also went a several time to gym/sauna and in the ladies side was a "big girl” crew member, who was so rood and unfriendly. I had problems with a locker and she didn´t want to help me at all. She preferred to gossip with her friend. We were also invited to have cocktails with the captain, but he wasn´t never there. And we were also kindly offered to take a photo with a captain, but unfortunately we were late and we took a photo with the Hotel manager instead. But that photo wasn´t free to surge as it was written on invitation! What a surprise! We went to the customer service desk, and there was a very arrogant crew member ( a man) who let us kindly know that only members on Club pearl and Gold Club pearl can have a good service in that ship. We were members only in the Club Coral. But he made a call to verified and told us, that we couldn´t have the photo with a Hotel manager free, but the photo graphed person offered to take a NEW photo and that photo we could get free! How stupid can it be? The manly crew member was very arrogant and rod to us! The food in the restaurants was excellent, but the crew was like robots with mechanic smile in the face. And after the one week in Costa Fortuna, when we leave the ship, our "friendly butler” didn´t even said goodbye! So we have shared our experience with everybody in social media like Facebook, Twitter, travel blogs and sites. Our friends chooses a Norwegian Cruice Line instead Costa Cruise because our experience. And for us, NEVER more Costa Cruises! For the next year we choose Norwegian cruise Line for holidays! What a shame! Cruising from 1948!   Read Less
Sail Date June 2013
I have recently returned from a wonderful cruise with my parents aboard Costa Fortuna. It was my first cruise but certainly will not be my last. I had read numerous reviews of Costa cruise line and the actual Costa Fortuna ship itself and ... Read More
I have recently returned from a wonderful cruise with my parents aboard Costa Fortuna. It was my first cruise but certainly will not be my last. I had read numerous reviews of Costa cruise line and the actual Costa Fortuna ship itself and was a little apprehensive due to negative comments on some reviews. I needn't have given it a second thought! Costa Fortuna is a very large ship and very well appointed - We thought is was beautiful! It was kept spotless by the very hard working staff aboard. Our cabin was very spacious and was kept clean and tidy by our lovely cabin steward (from Bali). The staff in the restaurants were all very friendly and efficient. Particularly our waiter (Carlo Castro) and assistant waiter (Emmanuel Perillo) in the MichaelAngelo restaurant - nothing was a trouble to them and they were always smiling. They made each meal a pleasure. The food was great - always plenty of choice (even for me as a vegetarian). The evening meal was up to 7 courses but none of the courses were huge so you left the restaurant pleasantly satisfied. The drinks are very expensive so its best to buy a 'package' if you are planning to drink wine with your meal. There were 2 'formal' evenings. Although most people were smartly dressed every evening, these 2 evenings, people were dressed more smartly - I didn't see any men dressed in dinner suit except the captain and officers prior to the captains cocktail party and welcome speech. In addition to the 2 'formal' evenings there was also an 'italian' evening which involved dancing around the restaurant! A very happy atmosphere! There is iced water available the whole day (except in the evening in the main restaurants). There is also ice cream, tea, coffee available for most of the day. Breakfast was lovely, a great choice with something for all tastes. Lunch was also varied and good quality. Afternoon tea had plenty of sandwiches, fruit and cakes. I didn't try the midnight buffet. The ports of call were all very nice - we were able to walk ashore everywhere except Santorini which required a tender trip. This was well organised and there were plenty of tenders available to get back on board. We didn't do any of the organised tours, preferring to do our own thing. We were 'at sea' for one day of the cruise (Saturday) as we sailed from Rhodes to Dubrovnik and, although the ship was obviously busier as all passengers and crew were on board, there were only short queues in the buffet restaurant during the day and we managed to find a nice place to sunbathe. People were 'claiming' sun loungers (as happens everywhere!!) but this tended to be more on deck 9/10 where the entertainment was located. I read some negative comments in previous reviews about the 'problem' of having to listen to announcements in 5 languages - we didn't find this an issue at all - on the contrary it was quite nice as it gave the ship a really international feel. The majority of passengers on this cruise were Italian, followed by a lot of Spanish speaking passengers. There were also German, French and Russian. Only a few British and American. The staff on board are very international - Peru, Phillipines, Indonesian, Brazilian, Honduras, India, China etc. I can honestly say that I didn't come across even one member of staff who was not friendly and helpful (which is more than I can say about a lot of British workers!!) The only issue for us was the embarkation procedure in Venice. It was not very organised and took almost 3 hours - had we known, we could have spent a couple of hours in Venice then boarded with one of the later groups. On that note, if you are on this cruise, make sure you don't miss the departure from (or the return to) Venice - its absolutely fantastic. All in all, I cannot fault the Costa Fortuna and enjoyed every minute of the cruise! Read Less
Sail Date June 2011
A brief review. Costa Fortuna from Venice - Grecian spendour 26th October - (but it rained most days!!) Went on this with an open mind. Left delighted and would definitely book Costa again. If you like an English feel to your ... Read More
A brief review. Costa Fortuna from Venice - Grecian spendour 26th October - (but it rained most days!!) Went on this with an open mind. Left delighted and would definitely book Costa again. If you like an English feel to your holiday and to be with mostly englsh speaking people this is probably not the cruise for you. Pre-cruise concerns were: Smoking: - I hate smoking, but hardly noticed this. Pushing & Shoving - Only as would be expected when we're all desperate to get out hands on that lovely food. Didn't experience any problems. Languages - Announcements were few and far between, so never a problem. Only one which went on a bit was when they were calling you to muster - avoid being in your cabin as it takes about half an hour to get through all the languages, and it's a bit tedious when you're at the lifeboat stations, but small price to pay. All entertainment multi lingual and seeing most singing etc is in english we do pretty well out of it all. Most shows was singing and dancing. I was in awe of the entertainment staff who could speak so many languages and it made it fun. Nationalities - mostly french, then italitan, spanish and english speaking. As we were a family of 7 we didn't need to rely on socialising so no prob, and liked the contenintal feel of it as did our children who enjoyed trying to speak to children of other nationalities. We had a table to ourselves, but initially we were split up and my parents were sharing with some Hungarians who didn't speak english, so could be tricky if you like to socialise at dinner time. Food - Excellent, a lot of fish and pasta but that suited us. Drinks, etc. We purchased X1 packaged which was good value as the kids soft drinks are close to 3Euro each. Paid up front so we didn't think about it and only spent 1 Euro on our onboard account! X1 worked well as the hours are pretty flexible and there weren't many hours in the day that we couldn't get a drink! All in all we were very pleased with the cruise and would go Costa again. Read Less
Sail Date October 2010
First time cruising with 2 teenagers 17 and 18. Staff were excellent and courteous at all times. We all enjoyed the food and the family were able to try various exotic dishes that I will possibly never cook! We didn't understand ... Read More
First time cruising with 2 teenagers 17 and 18. Staff were excellent and courteous at all times. We all enjoyed the food and the family were able to try various exotic dishes that I will possibly never cook! We didn't understand what was going on with all the selling of drinks packages when we first ventured out for some refreshments. We were bewildered at first because we understood it to be all inclusive. We ended up buying 3 packages because we thought no drinks of any kind were included and we knew we couldn't go all week without fizzy drinks for the family and coffee for me. Actually you could get basic drinks anytime you wanted but we didn't realise that when we were being pestered for the drinks packages. Also there are 2 packages for coffee so you can't just order whatever coffee you want unless it is in your package. We were mystified during the first day and it was very expensive and as others have said the price they quote is not what you pay because there is a hidden service charge as well as the daily added service charge which for 4 of us was shockingly expensive. My son left his quality shorts (£25.00) very loosely wrapped in a towel in the room after showering and they were removed by the maid and never seen again. We tried hard to get them back but no luck. I'm afraid the cruise was too Italian for me, I felt rather isolated. I like to have a bit of a chat with fellow guests but hardly found any English to speak to. I also didn't really like all the congratulating of the staff at the disembarkation meeting. Members of the staff were paraded on stage and they bowed and we clapped and they clapped and we were told how hard they worked etc. I don't really want to know the ins and outs of their work schedules -most of us work really hard and this was my holiday and somehow it seemed a bit Dysneyfied!! Read Less
Sail Date June 2010
Costa Fortuna Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.2
Entertainment 4.0 3.2
Public Rooms 4.0 3.9
Fitness Recreation 4.0 3.6
Family 3.0 3.6
Shore Excursion 3.0 3.3
Enrichment 3.0 3.0
Service 3.0 3.6
Value For Money 4.0 3.4
Rates 4.0 3.9

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