Costa Fortuna Cruise Reviews for Family to Baltic Sea

We gave this a 1 only because of the spacious and well-organized ocean view cabins. However we will never sail on Costa again. There were numerous problems from even before we sailed - *user-unfriendly website One example: the option for buying Internet package disappeared about 2 weeks before sailing - "yes, there's a problem. It's not working" forcing anyone who hadn't bought already to buy ...

Our family and friends has been looking forward to this cruise for a long time, it was our first time on Costa Fortuna (we've been on several other cruises before). We are so disappointed and frankly, upset about the way they treated us throughout the trip. The worst part is, there were BED BUGS (as several of our group was bitten) and many of us was diagnosed with allergic reaction to these bites ...

We have not travelled on the Costa line for 3 years and the change was beyond belief. No carafe water was served in the dining room at any time. Bottled water was available, of course, at a cost and including a service charge. Tea and coffee were available at breakfast, but not at lunch or dinner, unless one was prepared to pay for specialist drinks. The buffet closed at 5 p.m. for everything ...

Very unorganized cruise Poor English speaking staffs Cabin carpet needs cleaning Charged water at restaurant Few choices of the food Poor entertainment activities for kids, only 1 ping pong tables and 3 football tennis tables Poor show arrangement Messed up excursion Worst disembark experience! Had to go back to port to pick up missing luggage. Unresponsive staffs!!! Costa --- first time ...