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21 Costa Favolosa Europe - Western Mediterranean Cruise Reviews

As most of you know I can no longer go ashore but stay on the ship, Costa's team in Genoa & on board, made this cruise special for me, and a great big thanks to all involved in helping me cruise again. Firstly I had a loan of a ... Read More
As most of you know I can no longer go ashore but stay on the ship, Costa's team in Genoa & on board, made this cruise special for me, and a great big thanks to all involved in helping me cruise again. Firstly I had a loan of a wheelchair for the whole cruise, which proved wonderful as I could push myself round ship & to Club Dining room. The cabin (Suite) on deck seven was just the same as most other ships of the fleet, spacious, clean & really nice although we do prefer those aft we did like all the service provided by our Butler, who turned up three nights during the cruise & took me in the chair up to the dining room, certainly a call above their duty. The ship itself was kept beautifully clean as were the cabins, even though we are late risers & often only left the cabin just before lunch. Of our time on board we of course could tour the facilities without crowds, & I must say all seemed excellent and well supported on sea days. There really is plenty to keep you entertained by reading the Diario di Bordo daily you can plan ahead, although to be fair it does take some understanding at first. One down side on this particular cruise the English host was not as friendly as most, we always make a point of contacting them whenever we get the chance, but it seemed she was not willing to chat. The only time we really got to know her was at the Wine Tasting where she talked about herself while the host described the wine. On to the restaurant we ate in the Club Dining Room on deck Eleven lovely surroundings but very limited choices, although I do agree that food waste must be reduced on all cruise lines to stop un-necessary wastage, this went beyond that Taste & Flavour had given way to presentation Lots of plates were returned particularly the beef which seemed to be on the menus nightly, either under or over cooked. But don't be put off with these comments although I am a fussy eater I manage to find some nice every meal, if a plate was returned they always offered you either a better replacement or different dish, Costa now serve the same choices in every restaurant which does reduce waste. Would we cruise on the Favolosa again one of the nicest friendliest ship we have been on. Read Less
Sail Date May 2019
I had been on this cruise before and had a nice time. This time it was a different experience because our fellow travellers were rude and unfriendly. I have no idea whether this has anything to do with Brexit, but despite my trying with ... Read More
I had been on this cruise before and had a nice time. This time it was a different experience because our fellow travellers were rude and unfriendly. I have no idea whether this has anything to do with Brexit, but despite my trying with my Italian and French, they didn't want to know. We had a personal problem on board that meant we had to go home early, so a smile or a greeting would have been nice, but no chance The staff were really nice. Kim, our room steward, and Barbara, in reception, who restored my faith in human nature. Top marks to the crew, big thumbs down to ambiance (if you're a Brit). The first night entertainment was good, didn't get to see any more after that as too upset at unfriendly manner of other passengers, plus we had problems at home. Selection of food very good and staff helpful. Emergency drill was confusing. Read Less
Sail Date September 2018
This was our 24 th cruise and our second with Costa. The frist being many years ago and it was our second cruise ever. I've never written a review for the other cruises, but I felt compelled to do so this time , wishing to help ... Read More
This was our 24 th cruise and our second with Costa. The frist being many years ago and it was our second cruise ever. I've never written a review for the other cruises, but I felt compelled to do so this time , wishing to help inform other travelers about my expencience. Hard earned money and vacation time should not be wasted ,the selection of cruising with Costa , well I would advise people to do their homework before selecting Costa. I wittiness many things on this cruise that I have never seen before and perhaps what most stood out was the attitude of most of the crew and senior officers. Of course there were some members of the crew that did a great job, but they were the minority. Arrogance, bad attitude, lack of respect and un Professionalism was the norm. it's hard to pinpoint why this type of culture exits onboard, but perhaps one factor is now that gratuities are mandatory in the form of a per person amount daily, called a hotel service charge and no longer can it be removed from your account. ( gratuities always existed in some form,) what is different , you no longer can , as many passengers prefer to give their gratuities in an envelope directly to the people who served them during the cruise and I am sure that not all have given what was expected, therefore cruise company's are developing other ways to guarantee the crew members receive the amount requested.) I understand their predicament, but this has led to an unbelievable attitude on board. It seems that most of the crew have developed an attitude, we don't have to earn our gratuities , so if I'm arrogant, rude ,tell people to get out of my way, run them over ,throw things around and could not careless about any form of customer service, it doesn't matter, I will still receive my money anyway. Our room was the worst I ever seen, 5-6 feet of a soaken wet carpet in front of the bathroom for the entire cruise. Despite maintenance coming serval times it was never fixed, they gave extras towels to put on the floor and a fruit basket with their apologizes wow This ship is extremely ordinary and Poorly run, I would not recommend it to anyone, there is much more available out there for your money, chose wisely, cruising is a great way to travel- but never again with COSTA . Read Less
Sail Date September 2016
This was a 9-night "Beyond the Pillars of Hercules" Mediterranean cruise on the Costa Favolosa. It was our first cruise on Costa (we live in the US and previously had been on Carnival and Celebrity in the Caribbean). We enjoyed ... Read More
This was a 9-night "Beyond the Pillars of Hercules" Mediterranean cruise on the Costa Favolosa. It was our first cruise on Costa (we live in the US and previously had been on Carnival and Celebrity in the Caribbean). We enjoyed the trip very much. First, we chose this cruise primarily because of the ports (Malaga, Casablanca, Cadiz, Lisbon, Valencia, Barcelona) and had wanted to board in Barcelona, however that was sold out, so we booked the next day out of Savona, because we couldn't find any other cruises that competed with this one on ports. a bunch of great places to visit and we'd go back to any of them. (But come on Costa, leaving Barcelona at 13:00? That needs to be a longer stop.) First question we had: how to get to Savona? We took the transfer to and from Nice train station. They take your bags onto the ship right from the bus as you board, but during disembarkation you must claim your luggage and take it to the bus yourself. I would highly recommend Nice as an "extra" place to visit if anyone is wondering how to get to Savona. We flew to Paris, took the train to Nice, and stayed 3 days before and 2 days afterwards. We did a day trip to Monaco (25 minute train ride from Nice) and explored Nice itself and the beach. The transfer was US $34/person if I remember correctly. Cabin: we had an "inside premium" cabin, chosen for the important fact that it was the cheapest one. You don't get to choose your dinner time with this type of cabin, however we asked in the dining room to change (early to late) after the first night and they did. Cabin was fine, no complaints. Food: There are two main dining rooms, and they serve dinner half an hour apart, at 18:30 and 19:00 for first sitting, and 20:45 and 21:15 for second sitting. You can also eat at the buffet from 19:00-21:00. We had the 21:15 sitting and found that dinner took around an hour. We had table mates for two days and the rest of the time were by ourselves at a big table, mostly likely due to the lack of other English speakers. Dinner has a theme each night, based on food from a region of Italy, and then there are "standard" courses that you can always order. There are three courses that together make up the main meal, and then dessert. We both got to try quite a few things we hadn't had before and had some great stuff, figuring if we don't like one course, it's just one, however we liked the vast majority of food we ordered. There's an optional salad. Some things will be marked either vegetarian or made from previously frozen ingredients. We ate at the buffet for dinner only once (due to wanting to be up early for Barcelona the next day), the food there was fine and comparable to lunch but not as good as the main dining room. We really enjoyed the food at dinner in particular. There's a snack time with sandwiches (sometimes there's a vegetarian one, sometimes not) and pastries from 16:00-17:30 in the buffet (we had this every day due to the late dinner time), and breakfast and lunch are served in the main dining room and buffet. We ate one breakfast in the main dining room and every other breakfast/lunch at the buffet. When going to the buffet, always walk by ALL the lines (some are along the sides) as there can be ones with different stuff, and you risk filling your plate at the first line only to see someone walk by with something you like better that you didn't know was available. This includes the area with the pool and giant TV as they set up an extra buffet line here a few times. At breakfast, don't miss the egg/omelette station as the main buffet just has cold items. There, you can get an omelette to order, eggs, bacon, sausage, and hash browns. Check the times for meals in your newsletter, because outside the times mentioned, there are plenty of times when no "free" (included) food is available. So, if you have just come back on the ship after a day of walking around and are hungry and it's 17:20, get straight to the buffet as it's about to close and you'll have to wait until 19:00 for it to open up again! This is different from the two previous cruises we have been on, but we didn't find it to be a problem as long as we were aware of the time and schedule. Drinks: If you booked through Costa USA (doesn't matter if you're a US citizen), you'll get "Waterusa" package included automatically, which gives you bottled water at mealtimes in the main dining room. If you don't have this package, you'll have to pay for water in the main dining room only. The buffet has water, regular and decaf coffee, and different teas included for everyone when it's open. Lattes, cappuccinos, etc aren't included and you'll have to pay for those if you don't buy a package that includes them. We bought the "Pranzo and Cena" (lunch and dinner) drinks package which was I think €15 or €16 each per day. We don't usually pay for drinks even when eating out, however we though that we could get our money's worth with this package (and we did). It includes house red and white wine, and one type of beer, during mealtimes only (not snacktime) at the buffet and main dining room. Note that the package description simply says "beer and wine" and does NOT specify that you only get to the three choices I mentioned, so don't book it intending to try several wines/beers. I suspect that this is also true of the "next package up" which includes drinks at any time at the bar and some cocktails, because another couple we talked to implied they also just got the house wine/beer with their package, but I am not entirely sure of this. Note that if you have late dinner, you can head to the buffet at 19:00 and it's mealtime there so you can have a drink with your Pranzo & Cena package. Dress code is in the newsletter (check the left hand side of the inside of the newsletter next to "Buona serata" written sideways). We had two "Formal/gala" nights, generic "informal" nights, and special informal nights: "Red/black", "all white", and "red/white/green" (plenty of passengers wore other colors on these nights, don't let that put you off). Even on the formal nights we saw a few people in the main dining room with shorts and t-shirts on (shorts are against the dining room dress code but I didn't see anyone turned away). There were also some people dressed in evening gowns and tuxedos, so it is really up to you. Buffet dress code is pretty much just "no swimsuits". I can't say anything about the entertainment or activities as we didn't go to any. I noticed several advertised shows were marked as being in Italian so that keep that in mind if you like going to shows / activities and don't speak Italian. Ports: Top notch. Great places. We booked on excursion in, you guessed it, Casablanca, after reading numerous other people's experiences online. We did the Rabat tour and enjoyed it. Our group was German/English and the guide repeated everything in both languages although the group was almost all German speakers. We saw other tour groups combined like this: "Italian/Spanish" for example. We ran into another couple who did a tour of Casablanca itself and they enjoyed that. In Valencia, we paid for Costa's bus which takes you into the city and thought it was worth while, even though we are usually the cheap do-it-yourselves types. You can wait for a free bus to take you to the port exit, but there was a big line for this and I'm not sure how frequently they ran, also the port exit is quite far from the city center itself. Our goal was to wander around exploring the city so the time savings helped. We walked from the ship and also took the metro in Barcelona and Lisbon. Time is very tight in Barcelona so the metro helped because the dock is some distance from the tourist parts of the city, and the 10-ticket combo is a good deal if you are going to buy more than 4 rides and multiple people can use it. In Malaga, Cadiz, and Lisbon the ship docked right close to everything and we had no problem walking to everything. Internet access is available for €0.19 per minute for unrestricted, if you buy the "social media" 24 hr package, that one will restrict you to the listed sites (facebook, twitter and so on). Both "at-sea" days took us close enough to shore to pick up internet for at least a half hour (and get a good view of Gibraltar). Now onto the "warning", if you haven't guessed it already, it's: Communication/organization issues. There are a lot of "oh, huh, didn't know that" moments. To help mitigate this: if you are unsure of something, have a question, or something seems "not right" (drinks package not correct on your card, no charge listed for excursion you know you booked), be very proactive and ask as soon as you notice there might be a problem so that they can fix it (which they did, for all the various small questions we had). It's entirely possible that things are explained a little more clearly or in more detail for the Italian speakers (who are most of the ship by far). Next most common are French, German, and Portuguese speaking passengers. I will say that EVERY crew member we spoke to spoke English, and on two occasions we overhead Italian passengers complaining about staff who didn't speak Italian. So despite being a tiny minority on the ship, when speaking to the crew we had no problems communicating, which was very fortunate. Examples of things to watch out for: The bus transfer from Nice train station says "in front of the station" but it actually is down the street a bit. Thankfully, the Nice Tourist Information Office *is* in front of the station, and they're well aware of this issue, and will direct you to the right place (we got the sense they're a little annoyed with Costa after doing this hundreds of times!). We pre-booked a drinks package online which wasn't printed correctly on our cards when we boarded. I booked this on the last day possible, and it was after midnight in Italy when I did it, so I don't really fault them for not having it on the cards. But, it did take several "back and forth" trips between the customer service desk and the bar (each telling us to go to the other to resolve it), before the desk printed us correct cards. Check your card for this problem when you board. Dinner on the first night was advertised as a half hour earlier than it actually was (due to dinner being advertised in both dining rooms as starting at the earlier time of the two, they're a half hour apart), leading to people hanging around by the door waiting. Then, later in the cruise, the newsletter advertised dinner at 21:30 (15 min later than normal), which we asked about specifically by stopping in the dining room in the afternoon, and were told, yes, it's 21:30. It turned out to be 21:15 after all, but fortunately we were not so late as to really miss out when we walked in. There are frequent time zone changes due to the various ports, and these are well documented ahead of time in the newsletter, announcements, and we were reminded by the waiter at dinner as well. However, we saw a few times that the time shown on the TV in the room (on the ship's info channel) was incorrect, so don't rely on that to check your watch. If you're not a European citizen, they will take your passport when you board and give it back to you at the end of the cruise. If you're a dual European/other citizen and you find out about this after you've booked, don't worry, you can change the citizenship information on the Costa website and hold onto your passport. There was a note telling people that if they want to leave the city of Casablanca on their own (not on a Costa tour), they need their passport for that time, so if that affects you (because they took your passport) make sure to find out what to do ahead of time. Hope this helps some people who are looking into Costa cruises - I tried to provide plenty of information (especially the "wish we'd known" stuff) as that can seem like the hardest thing to find when you're looking at cruises and trying to find what to expect on Costa! Again, overall it was a great trip and we would recommend it. Thanks for reading this far and happy cruising! Read Less
Sail Date September 2016
If you respect yourselves, do not even think of going on the Costa Favolosa (and by extension, on any Costa ship). We are experienced cruisers, this was our 12th cruise with various lines. The balcony cabins are spacious, but cleaning the ... Read More
If you respect yourselves, do not even think of going on the Costa Favolosa (and by extension, on any Costa ship). We are experienced cruisers, this was our 12th cruise with various lines. The balcony cabins are spacious, but cleaning the room was only done in a perfunctory manner. Breakfast was a nightmare. Either a cold selection in the buffet. Believe it or not, no warm food in the buffet! Or a very long wait for some hot food in a restaurant. Once we waited 45 minutes between giving our order and the food arriving on the table. The far eastern crew do their best, but it is obvious that there are not enough of them. Lunch: the food can best be described as uninspiring, dull, routine. Dinner was better, if you prefer tiny portions of everything. All the evening entertainment was in the hands of the same twelve dancers, who presented a dance routine under different guises for 6 nights. Thanks goodness for a couple of intervening clowns! Then there are two Formal or Gala nights. What an insult! The majority of diners were allowed into the main restaurants wearing shorts and tee shirts. This is clearly catering to the lowest element, for fear of losing some passengers. Obviously, the ship is being run on a cost cutting exercise, if not on a shoestring. But this is not reflected in the prices, which are about equal to those of many superior cruise lines. Definitely our worst cruise ever. Never again Costa. Pity some first timers will be taken in. Read Less
Sail Date October 2015
this was my first and last time on the favolosa ferry we were treated like cattle from the start the food was ok if your Italian cabin was supposed to be a prestige upgrade it was the same as any other back to the food always being pushed ... Read More
this was my first and last time on the favolosa ferry we were treated like cattle from the start the food was ok if your Italian cabin was supposed to be a prestige upgrade it was the same as any other back to the food always being pushed around in the buffet no English breakfast on the buffet you could only get it in a restraunt and it was cold I was with my wife and 4 friends one good point the underpaid bar and restaurant staff were very good disembarkation was a complete cock up my wife and I got off the ship first and waited for the others with all the cases my friends were put on a bus without their cases so my wife and I stayed with them they did not bring my friends back so we phoned them and the costa staff tried to blame us so they had to take a 3 hour train jurney to the airport at their own cost and we went by 45 min transfer with 6 large cases all in all it was a rite mess needless to say costa has lost 6 future travellers to sum up don't go on the ferry Read Less
Sail Date October 2015
To begin with are the positive.... The ship was very clean and beautiful. We had a suite which was absolutely beautiful and perfect. Nicest suite we have ever been in. Our butler and room steward were fabulous and willing to do anything to ... Read More
To begin with are the positive.... The ship was very clean and beautiful. We had a suite which was absolutely beautiful and perfect. Nicest suite we have ever been in. Our butler and room steward were fabulous and willing to do anything to make us happy. Now that is it with the positive! Food was HORRIBLE!! And this was not just our opinion. Everyone in our group plus nearby table guests were in agreement. The chef should have realized this but all the plates being returned with food on them! Only hot breakfast food was in the dining room for a couple of hours each morning. And be sure NEVER to order the scrambled eggs--they must have been powdered ones---absolutely dreadful! No buffet or cafeteria style dining in the evening available. You had to go to the dining room. No extras in dining room---if you wanted a mixed drink you better bring one with you. No coffee as well. Only pop, wine or bottled water. The late seating started at 9:30 pm and by the time dinner was done it was 11:30 and time for bed!! Staff throughout the ship not accommodating and quite rude at times, but there were a very few nice ones. Read Less
Sail Date October 2015
I have used costa for the second time and once again i was not impressed at all with the service given. Here under are some favourable and unfavourable conditions. favourable: Depart from my own country in Malta, only 10 minutes away ... Read More
I have used costa for the second time and once again i was not impressed at all with the service given. Here under are some favourable and unfavourable conditions. favourable: Depart from my own country in Malta, only 10 minutes away from home. Very well clean room. Settle the bill very quickly Costa card is given at imbarcation stage and thus you don't need to go to the reception for yoyr room key card and such it avoids queuing. unfavourable: No nappy change for my 11 month old son on the entire shop, you have to either go into your cabin or you need to improvise. Should you need to a midnight snack forget it, after your main restaurant sitting the only food restaurant open would be by payment. If you need to disembark from deck 3 such as when in Barcellona or Savona there would be a huge amount of passenger at one go, immagine around 1000 people and over which needs to disembatk for personal or organised tours all together. Ice cream on board at a payment of 2.50 euro even if we were on all incl. Should you wish to have an english breakfast you need to go at the maun restaurant and order one, you will get one egg, one sausage, one half tomato and backed beans without flavour at all. the tour to the Neo camp in Barcellona although its aroung 54 euro has no enough time to go to the museum since we were allowed less than 1.5 hours. Read Less
Sail Date September 2015
As a regular Costa traveller we are concerned with the latest changes in service, food, quality and choice. Since May many Costa ships are no longer serving or making available English breakfast food in the Buffet areas....no bacon, ... Read More
As a regular Costa traveller we are concerned with the latest changes in service, food, quality and choice. Since May many Costa ships are no longer serving or making available English breakfast food in the Buffet areas....no bacon, sausages, eggs of any descriptions , no omelettes they do have toasters which won't toast even after passing through 3 times. English Breakfast, German, American & Belgium breakfasts were all available in the Restaurant this was just a cattle market in the mornings, follow the line and sit where your told, lots of staff but no organisation or structure, no-body in control, service or no service was a shambles if you got coffee you were lucky as for Tea or fruit juice it was an after thought. Food ordering was slow and often cold when it arrived. We first thought this change of breakfast service was something new and therefore the staff were not used to the recent changes but no in more than 3 months the food and service is very, very poor. If like a good English breakfast to start the day then check to see whether the Breakfast is being served The ship is nice, Entertainment in the Theatre was generally good, staff were OK but too many young children running round which was not expected at end of Septeember Read Less
Sail Date September 2015
This is our second time on Costa Favolosa and how it has changed in the last 2 years.Firstly I must tell you that although other's complain about Costa cruises we have only sailed with them and always found them to be good.We are now ... Read More
This is our second time on Costa Favolosa and how it has changed in the last 2 years.Firstly I must tell you that although other's complain about Costa cruises we have only sailed with them and always found them to be good.We are now Pearl members and only been cruising for 3 year. Embarkation was excellent as we arrived very late and was on the ship within 30mins. Our room which was balcony cabin 1031 was spotless good size and very comfortable, the cabin steward kept it in perfect order. We were on the all inclusive package which we have always had and found it very good value however there is now a premium piano bar which has changed since last time we were on the ship which was a cocktail bar,now means you cannot get a drink in this bar anymore, and I must say that the pianist was playing to himself each night as there was not anyone in there.What a shame as this is a lovely bar for couples.Costa what are you doing. Breakfast which has always been available in the buffet restaurant has changed from international to continental only and no show cooking what so every.We are British guests and like our cooked breakfast which we had down in the main restaurant however there also was no show cooking and everything was cold and preheated, TERRIBLE. Evening meals were not much better WHAT HAS HAPPENED COSTA. Entertainment very poor as I have already stated one bar premium drinks only and another bar shut.Waiting staff in both bars and restaurant's poor as this has been cut down again, tables never cleared fast enough in the buffet restaurant and had to wait quite a while for a drink in the bars, poor service. All in all we will never go with Costa again we complained and even asked for a complaint's form all of which were not taken seriously. Good Luck Costa CUT DOWN AND LOSE CUSTOMER,S Read Less
Sail Date September 2015
Do not believe the negative reviews, this was the 7 th different cruise, and I can say that costa is worth the money, great ship ,nice shows ,good food, but, if you want a perfect cruise book with the seaborn or oceana cruises but ... Read More
Do not believe the negative reviews, this was the 7 th different cruise, and I can say that costa is worth the money, great ship ,nice shows ,good food, but, if you want a perfect cruise book with the seaborn or oceana cruises but don't forget you have to pay 5 times as much the price of the costa. For me costa is a nice entertainment cruise ship and a very modern and tidy ship , just two drawbacks is the pool area is very poor when compared to an msc cruise and the Italian language is a must for me is not a problem because iam maltese a neighbour of italy.I recommend costa cruise to all young people and who has a family on the other hand costa is not good for elderly people or for people who wants a classic or luxury cruise. Costa is disco party and nice shows. Read Less
Sail Date September 2014
This was our first ever cruise!! and It was SuperB!!! Our cabin was on Deck 8, very comfortable; bed and the shower was good & we also had a sofa. Loads of wardrobe space, not noisy.. and with Balcony. Near the lifts, all we had to do ... Read More
This was our first ever cruise!! and It was SuperB!!! Our cabin was on Deck 8, very comfortable; bed and the shower was good & we also had a sofa. Loads of wardrobe space, not noisy.. and with Balcony. Near the lifts, all we had to do is go up 1 flight of stairs for breakfast and Lunch; & use the lift to go to the Restaurant on Deck 3 or other bars etc. on Deck 5. Room was kept very clean; Our steward who was in charge of our Room was amazing he came twice a day and everything was spotless...always smiling & ready to help! Thanks for everything Roel!! The food was Excellent, the buffets at lunch and breakfast will be a little packed, some queuing to be expected but alot of seating available, as one can also sit in the bars outside which are connected to the restaurant, which also has upstairs where there is also a Sandwich station. For Lunch the Grill will also be open serving burgers, hot dogs etc. Coffee, tea, milk and water was available free of charge in the buffet 24hrs. The evening meal in Duca D'Orleans one of the two MDR, was simply excellent with alot to choose from. We had an All Inclusive package and therefore had unlimited amount of drinks through out the cruise which was very worth buying; MDR served tiny portions of food but if you like a particular plate one can opt to ask his server for a larger portion, but having a 6 course meal be sure that you will be full by the end of the evening, if You will not than there will be Buffet in Deck 9. Not everyday is the same for the Dinner Buffet; sometimes only Pizza will be available. Our Servers at the MDR were simply amazing, they went out of their way to make sure that we are satisfied and having a great time! Way to go Eugene & Putu!!! The cruise is mainly for Italians, however all the announcements were in 5 different languages, Italian, English, French, German & Spanish. Nathalie our English host was available to chat an hour a day, and she was very helpful. Great Shows & good entertainment, always having something you can do. A daily program is delivered to the cabin that let you know of what will be happening on the ship. We went to 1 excursion- Classical Rome costed 96€; Could have been cheaper, but we had 2 guides who were very informative & explained the History of Rome, and lunch included (3 course meal incl. wine and Water) Excursion was not available in English, but this depends on demand. When visiting Savona, we were told that there is nothing to see there, but at the Port there is an information centre where you can get a map with all the spots worth visiting- make sure to visit the Sistine chapel in Savona (tickets 1eur), and you can also swim in a nearby Sandy beach just 10 mins walk from the Port. Photos are quite expensive 20€ each. We were only disappointed about the handling of the luggage when disembarking, as we had one of the luggage damaged. Read Less
Sail Date May 2014
We went into this not knowing what to expect. Let me hit a few of the highlights from the experience. ****Pros**** Cabin service was exceptional. The room was cleaned twice daily and restocked with fresh towels. Cruise was punctual at ... Read More
We went into this not knowing what to expect. Let me hit a few of the highlights from the experience. ****Pros**** Cabin service was exceptional. The room was cleaned twice daily and restocked with fresh towels. Cruise was punctual at arrival and departure at the ports. Embarkation and disembarkation were fluid. The crew was friendly and industrious. They were mostly immigrants on contracts from The Philippines, Brazil, and other economically disadvantaged countries. There is always something to do. A daily program is delivered to the cabin that keeps you well-informed of happenings on the ship. ****Cons**** As one might expect, the fees were outrageous. Wi-fi is .50 Eurocent/min or 20 Euro/hr. There is a compulsory 8 Euro service fee per day per person. This added an additional $140 to the cruise price without having the choice. A 15 minute doctor's visit for needed antibiotics cost $150. Per per view movies are $10 each. Fitness classes were $15 a session.The fees really add on, so plan to spend at least half of the initial cruise price. The decor attempted at glamour but instead looked cheap in my view. This is my opinion, as the decor is on Costa is said to be love/hate. The cruise was jam packed like a popular nightclub on a Saturday night. The elevators were usually full and required waiting so we mostly conceded to using the stairs. The buffet line required an average of 5 minutes waiting in line each time. Bumping into others was common and European etiquette is quite different than in America (no "pardon me" or personal space). The demographic was mostly Italian, German, and French. We may have been the only Americans. There were many kids and older folks and few in their 20s. As a result, we mostly kept to ourselves. The entertainment was poor with the exception of one night in which a talented ventriloquist--I believe he won Italy's Got Talent--wooed the crowed. The intercom in the hallway was incessantly chatting about available excursions and other announcements. It was just inaudible enough to be indecipherable and loud enough to annoy/wake you up. Each one was repeated in multiple languages. Ugh. I'm sorry, but the food sucked. Ok, it was average. Most of the options at dinner had a (#) next to it which designated that the dish was originally frozen. Maybe I had to lofty of expectations for cruise food, but it was average at best. At dinner you are served a 6 course meal with excellent service and dishware, but drinks are on your wallet. It's the service and ambiance of a 4-star restaurant with 2 star food. It came to the point where the restaurants at the ports we incredibly scrumptious in comparison. The gym is small and overcrowded with limited hours. The had dumbbells but no barbells. This is one of those "gotta know what you don't like to figure out what you do" experiences. We won't cruise with Costa again, instead will research more into other liners like NCL or Carnival. Lastly, we embarked out of Savona, not Genoa. Read Less
Sail Date May 2014
Costa really needs to solve the unruly children problem on their ships. This is our 4th costa cruise and it is getting worse - children jumping into the adult pool and whirlpools. " Adults Only" signs need to be posted in ... Read More
Costa really needs to solve the unruly children problem on their ships. This is our 4th costa cruise and it is getting worse - children jumping into the adult pool and whirlpools. " Adults Only" signs need to be posted in different languages and Costa should enforce the rules as the Europeans let their children run wild with no manners . Adult couples at our evening dinner table complained that it felt like a noisy, family kitchen and surrounded by children. Suggestion: Costa should seat families with children on one side of the dining room and couples on the opposite side to ensure a relaxing atmosphere for those who want an adult dining experience. Buffet restaurant needs better organizational flow as long line ups and different food stations require another line up resulting in eating your food cold when you can finally find a table to eat at. Food at buffet was good in variety and taste (remember that this is European cuisine, not American). Evening dining room food was either very good or not so good, depending on the particular dish. Need more menu choices and without giving up quality. For the most part, good service. Recommend the all inclusive drink package. Lovely ship. Evening entertainment had good dancing and listening music with singers. Evening shows did not impress me but were okay for many of the guests as far as I could tell. I was apprehensive in taking this Costa cruise as I noticed the food quality on my last 2 cruises was going downhill, so, I was pleasantly surprised and hope that Costa finally realizes that many customers choose Costa for the experience of good quality Italian cuisine and takes steps to make this a priority on all of their ships at all times.   Read Less
Sail Date May 2014
I wish I had read some of the reviews here before we embarked on our first ever cruise!!  It was awful!! Our cabin was right at the front of the ship, very comfortable bed and the shower was good. Loads of wardrobe space, not noisy.. it ... Read More
I wish I had read some of the reviews here before we embarked on our first ever cruise!!  It was awful!! Our cabin was right at the front of the ship, very comfortable bed and the shower was good. Loads of wardrobe space, not noisy.. it was advertised as having sofa and eating area, it didn't, just a double bed and a desk and wardrobes. .Very far from the lifts, a very long walk to breakfast and all dining areas.  It was kept very clean the steward who cleaned was amazing he came twice a day and everything was spotless...way to go Mario!!! The food was well below standard, the buffets at lunch and breakfast were packed to the limit, with 20 minute queuing then a lot of standing around looking for somewhere to sit once the now cold greasy revolting food was on your plate. The evening meal in one of the two restaurants, was inadequate, with tiny portions of bland food drenched in gravy which took two hours to complete because of slow service. No tap water was aloud to be served you were forced to pay for drinks...outrageous! No buffet was available in the evenings, apart from reheated slices of pizza. There were no fresh salads or fruit, all the food was previously frozen and reheated for the cruise...I didn't see a single tomato the whole week!! They advertised a salad bar at the buffet but they never opened it. The cruise was mainly for Italians, hardly any English speakers at all, all the announcements were in 5 different languages, and very often English was not one of therm. There was an international English host, who was available to chat an hour a day, but she was useless and just tried to sell us very expensive shore excursions, only for us to find out after booking that they were not in English.   Read Less
Sail Date April 2014
I just read the review from april 30 2014, and I think we were on the same cruise. And I could not agree more. This cruise was not a nice experience. The ship was too crowded, lots of kids running around and occupying all swimmingpools. ... Read More
I just read the review from april 30 2014, and I think we were on the same cruise. And I could not agree more. This cruise was not a nice experience. The ship was too crowded, lots of kids running around and occupying all swimmingpools. And the decks had so many sunbeds it was at times difficult to walk around. The food was not of particular good quality, and there were too much waiting in line. And a fight for table space. And often it was no coffee or orange juice to be found. Fortunately I had the possibility for breakfast in my cabin. The restaurant was no good too much time waiting. And small portions of not good food. And having to pay for water wirt dinner? And I missed the possibility to dine in the buffet restaurant, but no such luck. Another stange thing was that you had to pay to use shuttle bus from ship to the cities visited. That should have been included. These are just some of my complaints. And I also tried to talk to the english speeking hostess, but she was not of much help. Whatever I tried to explain, the reply was, it was Costa policy. I tried to be connected to a more responsible officer, but no such luck. I will prepare a long letter to Costa Cruises with all my complaints. I did not receive the cruise I prdered and paid for. Never again Costa Cruises Read Less
Sail Date April 2014
What kind of food are these people used to when they state good food,it was diabolical got by with breakfast just had fryed eggs every day,lunch dried up pizzas,hamburgers chips or very unappetising salad. Evening meal bland pasta pigs ... Read More
What kind of food are these people used to when they state good food,it was diabolical got by with breakfast just had fryed eggs every day,lunch dried up pizzas,hamburgers chips or very unappetising salad. Evening meal bland pasta pigs neck, fish with heads on also full of bones just an example we were so hungry really looking forward to midnight feast,What a disappointment just cubed melon, Cabin was very nice,plenty of space,bar staff excellent also crew very polite apart from one crew member who told us to open our eyes when the dinning room seating plan was not in cabin. Not many Brits on board,so the entertainment was centered on the Italians,we didn't have a clue what was going on most of the time,Drinks package very good value. Pleased when the cruise was over,the name of Costa is very apt because you really do have to pay for all add ons ie cinema which we thought would be included in cost of cruise, you have been warned. Read Less
Sail Date October 2013
Well, our friend had never cruised, and asked if we'd help her out. So, for ease of arrangements, we flew independently from Liverpool to Barcelona with Easyjet. We have been to Barca before, so knew the transfers were easy enough. A ... Read More
Well, our friend had never cruised, and asked if we'd help her out. So, for ease of arrangements, we flew independently from Liverpool to Barcelona with Easyjet. We have been to Barca before, so knew the transfers were easy enough. A 7am flight got us there for 10.30am, however our embarkation was 3.30pm at the earliest. Take the Aerobus to Placa Catalunya for 5.20 euros return (valid for 9 days). So, we'd looked at our options for luggage. There is a place called Locker Barcelona, near Placa Catalunya which looked ideal. So, our thoughts were, as we were nerfed out of the Cathedral last time in the city, that would be our main aim. So we turned up, and could go inside with our luggage. So, we didn't bother with the locker facility. When finished, it was such a nice day, we walked the whole way to the berth. We do walk a lot, so don't try if not so good on your legs. It was a steady hour and a half, but we did have time to spare. We arrived at the terminal, disposed of our suitcases and proceeded inside. The process was somewhat disorganised chaos at 3.30pm. Basically, you were handed a numbered card and would be called forward. Now for me, 1st come 1st served, but the process was based more on Costa loyalty. We were number 12, so it took nearly 50 minutes to go aboard. The usual photo call, with 2 more security checks and we were on. We have sailed Favolosa before, so was familiar with the layout, so decided to drop off our handluggage in the room, and found our suitcases already inside. Great service, thats were we got our 1st come 1st served, i think. The room was generous inside, and was an outside on deck 1. This is ample, as we looked at the balcony showroom and the size of the balcony itself doesn't warrant the extra money. A little small to say the least. The decor was nice and the interactive TV is more user friendly than P&O's equivalent. Proper wardrobes also, but the usual niffnaff string door opening is still poxy. The ship itself is very nicely decked out with plenty of bars, salons etc., however the deck ayout doesn't always seem best for navigating. Some forward thinking required when moving around. We were allocated 1st sitting for dinner at 6.45pm. Originally sat out of the way in the aft restaurant, we moved as a 5 to a central table after 2 nights. Much better when the staff did their Italian night and staff congratulatory parade. The food itself can only be at best average, as they have to consider so many pallets it would be impossible to satisfy everyone, and as the majority are continental Europeans, the menu did appear to cater for their pallets moreso than British. The self service restaurant can get rather mobbed at times, so get there early if you can. The staff are good at all they do, and it was nice to see some staff from our last trip more than 12 months ago. Clearly some loyalty with their employees there. We did buy the Extra all inclusive drinks package, at 19.5 euros a day, and it is a bargain for anyone wishing to sink a few. The entertainment was good again, but with a 6.45 dinner, was virtually impossible to get to the 1st show, so it was either rush the meal or go later. The best show was the ventriloquist who did his piece in 5 languages without pausing for breath. Ashore, we did everything ourselves apart from Pompeii. This was a bit shambolic, but we only booked with Costa due to the limited time in port. We sat on the coach for 30 mins alongside, then arrived in Pompeii to see a cameo shop, then waited around for another 20 minutes. Once inside, the guide took an eternity for the 1st hour to actually get anywhere, then rushed everyone around for the 2nd hour without seeing some of the more important parts. Then, whilst the guide enjoyed her coffee, we all diligently waited around for another 20 minutes. Basically, over an hours time lost that could have been utilised in the monument, which is what we'd actually gone to see in the first place. My wife expressed her disatisfaction with the guide who just played the party line. Disembarkation was effortless, meet in the Moliere lounge at 3.15pm, wait to be called and go ashore. We hovered around, and our luggage was the only ones left. We walked it all the way back, caught the Aerobus to the airport and effortlessly flew home. All in all, a good return on Costa, our friend enjoyed the first cruise experience, and the weather was favourable for May. Read Less
Sail Date May 2013
Check in started at 1pm. Embarkation was quick here in Malta since there was a group of about a hundred staring their cruise. They don’t give you your cruise cards, but you find everything on the bed once you go to your cabin. No white ... Read More
Check in started at 1pm. Embarkation was quick here in Malta since there was a group of about a hundred staring their cruise. They don’t give you your cruise cards, but you find everything on the bed once you go to your cabin. No white glove attendants to show you to your cabin (as on MSC), you have to find it yourself. But they were already available when we boarded. Not too big, compared to the Outside and Balcony Cabins we had on MSC, but probably their Insides are the same size. We had no sofa or chair, just a stool. There was just enough closet space for our family of 4. The thing I hated most in the cabin were the wardrobe door knobs. They are not knobs but loops of rope which after a couple of times opening the wardrobes and drawers start hurting your fingers. Totally stupid idea! Cabin was always kept clean by our attendant, Agnelo and here is another difference from MSC….. only 1 cabin attendant per cabin and not 2! Bathroom was of a good size, but they still have the silly shower curtains. Cabin door was very light, making it easy for our 2 year old to open by himself. There was a flat screen in the cabin. The beds were very comfortable, nothing to complain here. Our cabin no 2350 on Deck 2, was situated close to the lifts which take you next to the pool and buffet. After putting our luggage in the cabin, we made our way to Ca d’Oro Buffet on deck 9. It was not too crowded this time but sometimes we had to walk around it 3 or 4 times to find a table. Choice of food items not too big but what was available was good. The stupidest thing about it was that even if you wanted just one item, you had to queue after everyone since all the food items were next to each other. There were no separate pizza station or soup station, just one thing after each other, probably a money saving idea from Costa so people would not go more than a couple of times to get different food since at certain times there were long queues and when an item finished it was not replaced immediately, so people just stopped in front of food and waited. Sometimes queuing took even 10 mins. This is another difference from MSC, where they had various stations and the choice was much better, especially after the big change MSC made to the Buffet after July 2012, where they started having more choices available and the buffet started opening all day until 9.30 pm everyday. Not the same case on Costa though. Apart from having too few choices of food, food was available until around 3pm and the grill until 4pm. The grill was only available outside near the pool, so if you wanted some fries, you needed to queue outside as well. The grill consisted of fries, burgers, sausages and a different type of grilled meat (chicken, pork or beef) everyday, plus some grilled vegetables. At least the food on offer was always of good quality. There were 5 stations (all having the same food) where you could queue which were all open at peak times. Then there was 1 station offering pizza, cheese and 3 types of pasta. Coffee, tea, milk and water was available free of charge in the buffet 24hrs. There were different kinds of sweets available everyday in the buffet, just simple sponges, nothing fancy. I hardly ever liked any of them. Same as on MSC. Both lines need to employ some good pastry chefs! But at least there was soft serve ice cream available at lunchtime and tea time. We had dinner at the Duca di Borgogna 5 times during our cruise. The other 2 nights we had table service pizza at the Buffet. We liked most of the food we had at the MDR, but the service was not that great. The waiter seemed to be serving too many tables and they were not next to each other, which seemed stupid to us, because he was always in a hurry, running from one side of the restaurant to the other. On the other hand, the assistant waiter seemed to be taking it too easy! I hardly ever had any dessert here because most of the time it was either forgotten or they took the order so quickly they forgot to ask us about dessert. The pizzeria was nothing fancy, just 4 different types of pizza every day which you can choose from, but both times we went, it was quite busy. There is only pizza and salad available in the buffet after tea time. Although most people prefer to eat in the MDR, Costa should leave it up to the guests to choose where they want to eat and open the buffet for dinner as well. We know it would be very popular because it was always busy on MSC. Most people with young children like us, prefer casual dining and the buffet is ideal. In the MDR we were seated with a young couple who had no children, therefore we felt we had to give them a break from ours for at least 2 nights. Service in the MDR was much better on MSC and even the variety of food available was better. We ordered room service breakfast every day and it was promptly delivered without any problems. The coffee was very nice and hot. Same things available as on MSC. I ordered room service once in the afternoon, just a bread roll with shrimps and the bread was not fresh. The menu was very basic, just a couple of salads, soup and about 5 different types of bread rolls. Really nothing to write home about! There was a sandwich bar on deck 10, open until 6pm where they had 4 different types of rolls available every day. They were ok, especially when toasted. We did not like the décor of this ship, you either love it or hate it! We found some places too flashy to the point of looking cheap. MSC are much sleeker in their modern yet simple designs. The ship is overall quite clean, but not perfectly clean like MSC, and you do not see people cleaning all day long as you do on MSC. We got the all inclusive drink package as part of a package from the tour operator. It is very good value for money if you like to drink. The quality of the drinks was always very good. Service depends on the bar staff. Some of them were very attentive and others seemed to be taking it easy, even at peak times. Our favourite bar was the atrium bar, where Christopher was always so nice and helpful. We used the retractable roof Pool most of the time. The water was comfortably heated and they closed the roof at around 4pm every day. There was no one to guard the pool apart from the ‘at sea’ day. There were a lot of Sicilian young men who were partying all the time by the pool, diving and smoking and no one was stopping them. This made it difficult for us to swim with a 2 year old. My son and I used the slide once and it was not very busy. But after about 4 goes, I got dizzy and had to stop. My son could go on forever though, if I let him! The infant pool on the top deck was closed every day during our cruise, probably because the weather was still slightly cold. Now to Smoking, a hot debate on Costa ships. People were smoking in smoking zones only inside, but sometimes you could smell the cigarettes even in non smoking areas. But outside, passengers were smoking everywhere, even on the non-smoking side on deck and the problem was that no one stopped them. Smoking policy is stricter on MSC. We would really prefer if smoking is abolished at least from inside. Kids club was very well organised. My son spent a few hours nearly every day at the Squok Club and they even organised a show by the kids in the theatre. The trick is to look at the kids activities programme so you get to know what and where anything is happening. It took me a couple of days to get used to this, and my son ended up missing a couple of interesting activities because I did not carry the programme with me all the time. They even gave a token to the kids the night before leaving the ship. My son got a Costa Squok Club hat and he absolutely loves it! I felt Squok Club was more organised on Costa than MSC and it seemed to be more popular too. The ports of call on this cruise were very interesting. Here is a brief description: Malta – our home country. Valletta, the capital city is easily accessible on foot, either by walking up the hill or by using a public elevator. It is a beautiful city. The hop on hop off bus is also available at the port, and it is possible to go around the island on these buses. Catania. We have often been here, and we love it! We used the port bus from the ship to the port gate, very good idea! Not many people seem to know about it because we saw most people walking. Then we walked around the city, visited our favourite spots, visited the market and then spent some time in Giardino Bellini. We would have liked to stay here longer. Naples. It was our first time here. I had planned a route of around 2 hours walking. First we walked to the Galleria and then to Piazza del Plebiscito. Both of them are a must if you are visiting Naples. Then we walked along Via Toledo, a shopping street, and then into the old town centre, along Via San Biagio to see the crib shops. Most of the shops were open even though it was a Sunday. Again, we felt we did not have enough time to see Naples. We plan to go back. Savona. It was also our first time here. The sight of Savona from the ship makes you think it is a beautiful city. Via Paleocapa with porticoes and Art Nouveau buildings, is the high street. It is the most interesting street in the town, nothing else to see here. The port itself is beautiful though, as is the view of Torre Leon Pancaldo, just across from the ship. There was a market here in Piazza del Popolo. Barcelona. We used public transport from the ship to the Ramblas. Tickets cost Eur 3.50 per person, compared to Eur 9 for the Costa Shuttle. And public transport actually stops you closer to the Ramblas than the shuttle! We have been here a couple of times and we always end up walking the narrow streets to the right of the Ramblas. We always walk around the cathedral and up to Piazza Catalunya. It is such a beautiful and vibrant city. For first timers, the hop on hop off bus is a very good idea. Palma de Mallorca. We felt this was the highlight of this cruise. It is such a beautiful place. The Eur 9 we spent for the Costa shuttle was a bit high, but well spent, since we did not waste any time to arrive in Town, under the beautiful cathedral. We spent 3 hours walking the beautiful streets of this lovely town. They have beautiful squares where you can sit down and enjoy the ‘dolce vita’ and they have some good shops too. We would surely love to go back. And now to the big questions: Would you cruise with Costa again? Although we have experienced better, we would surely cruise with Costa again if we get a good deal. Do you prefer Costa or MSC? Sadly, I would say I prefer MSC because their ships are more beautiful, they give better service and they have better food!   Read Less
Sail Date May 2013
We booked this cruise because the price during the easter holidays was very favourable. We had read the reviews online before going and were rather concerned about a few things. Overall we had a great time and would book with Costa again. ... Read More
We booked this cruise because the price during the easter holidays was very favourable. We had read the reviews online before going and were rather concerned about a few things. Overall we had a great time and would book with Costa again. Some of the things that people complained about were true. It is very much a a ship full of Italians, but then it is an Italian ship!! On the whole we didn't find this a problem...no they didn't seem to keen to say please, thank you or excuse me but otherwise they were fine. The announcements are made in a huge variety of languages and you do have to listen hard to catch the English one. The dinner sittings are allocated to you and you find out which one you have when you arrive on the ship. We were really concerned about this as we have a 7 year old child and we couldn't eat at 9.15pm. The only way you can choose your dinning time is to pay about £100 extra to upgrade your cabin, this is not a different cabin but rather just one with additional benefits such as room service and dinner allocation. We thought this was a bit of a swizz and just another way to get more money from you. Fortunately, we were given the earlier allocation of 6.45 ;-0 although we have heard that you can approach the Maitre'D and ask to be moved to a different time. The staff were not as friendly an approachable as on the NCL cruise we did in January but were helpful enough. The food was very good, plenty of selection. The dinner is a sumptuous 7 course meal which lasts about 2 hours....those with little ones remember to take a couple of things to keep them going....children were given a colouring sheet that listed their choices of food (although they could of course have the same as you) but they did not have any crayons or pencils?! We enjoyed the entertainment but if you are on the early sitting for dinner you have to wait until 9.45 for your show to start, but as it was only about 1/2 hour long it was okay. The ship is very well maintained, there are a horde of staff constantly keeping it clean. The decor is very glitzy with plenty of attention to detail. We were upgraded to an outside cabin which was wonderful, much more spacious than an inside and so nice to have the wonderful views. The only quibble with our cabin is that we were right next to the stock and ice room for the stewards, who unlike NCL start work very early (sometimes 5.30 am) and we would be woken up by them as they chatted and loaded their trolleys. We did complain to the manager and there was some improvement.....if you are able to request a room away from this stock rooms. All in all, it was a very enjoyable cruise. We met some fabulous people and had a great time. I would book with them again but if a cruise came up on and NCL ship that was similar in price I would probably go on that instead! Read Less
Sail Date April 2013
URGENT COSTA PASSENGERS, PLEASE READ BEFORE BOOKING. OUR PERSONAL EXPERIENCE WITH COSTA CRUISES. WE HAVE COMPLETED JUST SHORT OF 3 DOZEN CRUISES WORLDWIDE WITH MANY COMPANY'S 3RD May 2012 Just returned from Costa Cruise (Dubai ... Read More
URGENT COSTA PASSENGERS, PLEASE READ BEFORE BOOKING. OUR PERSONAL EXPERIENCE WITH COSTA CRUISES. WE HAVE COMPLETED JUST SHORT OF 3 DOZEN CRUISES WORLDWIDE WITH MANY COMPANY'S 3RD May 2012 Just returned from Costa Cruise (Dubai to Venice) on their latest ship 'The Costa Favalosa' We had a full crew compliment but only 2/3 passengers on this trip. (Background) The reason I mention BELOW these very sad incidents is to show the loss in trade and explain the ridiculous situation we have now with Costa Cruises trying to claw back every single penny unfortunately at the expense of passengers, it's not actually just sad it's a farce and basically a rip off!! We have cruised with Costa just prior to these incidents and yes they were very expensive but the Itinerary then was the reason we booked, same as this recent cruise on the Favalosa as not many if any others do the itinerary around South Arabia and the Suez Canal. 2009 Cruised with Costa, Expensive but o.k. liked Itinerary. 2010 Already booked on a Costa cruise Dubai to Venice 'ship crashed killing 3 crew in Sharm el Sheik'. (Our cruise cancelled days prior to sailing). 2011 (Jan) we were going to book Concordia but went for a cruise a few weeks later on the latest ship. 'Concordia Sunk Killing 30+ 2011 (Feb) Another Costa ship hits the headlines, no power afloat in Indian Ocean, 'towed for 4 days to safety' This is the differences we have found crising with Costa 'post Concordia' Tipping, 6 Euros per person a day 'taken out' of your account for tips, NO OPTION! Because of this it was found that about 40% of the crew where unhelpful to be polite.This normal ruitine for Costa. No 24hr buffet, have to eat in restaurant as after 5pm only a stagnant pizza available left under heated light in buffet area. On Formal night no option if you wanted food you had to go to the Formal Meal or wait for the floppy Pizza at 2100. (Nothing else just a portion of pizza) Breakfast, Warm and disgusting, have to go back and forth to other end of deck to track down bread, butter, and various items hence food now cold and inedible. The Buffet and Restaurant are very clean but no control over hand sanitizers, they need to be more visible and have a crew member to warn guests who walk past. Reason for that is today is the first day I have felt a little better, dhiaorea eased after two weeks and now not as nauseous, as for my partner show is very ill and has attended the GP who said its food poisoning!!!!!!!! On deck 2 for the whole 17 days trip there was a couple of areas the smell of Human Excrement was evident walking past was putrid and literally made us sick, NO ACTION WAS EVER TAKEN AS THE SMELL WAS ALWAYS THERE. Free A4 daily paper now 3 Euros Free Cinema now 9 Euros No midnight buffet Cannot use restaurant for breakfast or dinner Service in restaurant bad (takes 2 hours to complete meal) if waiters not singing after meal for guests. Now charged for room service No tea or Coffee served after normal evening meal in restaurant, unless you wish to BUY a coffee? Breakfast, appalling, bacon slices of pure uncooked fat every day and re cooked foul tasting sausage, over boiled eggs, and watery scrambled eggs. Teatime, menu exactly the same no difference, just substandard cheap food. Evening Meal, Basic and not to cruise line standard, little variation, warm, and a fish dish that made us all ill on the table. Free Shuttle Bus NOT FREE, (Always 6 Euros ) except for places like Salaha where they take you to the dock gate and are met by taxi drivers in the middle of nowhere who want to charge you 50 Euros an hour, We walked for well over an hour it's just desert Embarking/Disembarking (Could give so many examples)................. Old man just short 90 rears AND his wife both in wheelchairs 6 hours waiting for a bus transfer then flight just taken off board early am. no food and very stressed.? These poor people where on their 62nd anniversary and were supposed to be on the Captains table, messages are left no on a ships website informing them to attend? HOW ARE THEY SUPPOSED TO UNDERSTAND THAT? - They missed their captains table and didn't even get a cake as they expected, these are GOLD RATED Costa passengers???? At 11am last day on board and awaiting travel to airport my partner asked the waiter is she could have a drink of water from buffet area, HE SAID NO, as we are no longer on the cruise, just as an example. There is one thing you can be sure if reader, I don't tell lies, I have never in my life complained or sent a letter like this but all I can say is if you book don't say you were never warned. People and friends make your holiday and that is what got us all through this trip, we will have to put this one down to experience as we have luckily always had fantastic cruise but sadly on this occasion Costa Cruise have lost the plot, ant to anyone who is on their first or srcond cruise (THIS STANDARD IS NOT THE NORM ITS BETTER EVERYWERE ELSE) To go into everything in depth this critic would end up in book form, on the plus side the Entertainment on stage was good except for one show were we watched a Frank Sinatra singing on VIDEO. ? The Old Cruisers. Read Less
Sail Date April 2012
Costa Favolosa Ratings
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