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3 Costa Fascinosa Transatlantic Cruise Reviews

I chose this cruise because I thought Brazil would be exciting. It was until we got to the Fasinosa. Then everything went wrong. There are too many people for the common areas and too few staff to control them. The rules are good but no ... Read More
I chose this cruise because I thought Brazil would be exciting. It was until we got to the Fasinosa. Then everything went wrong. There are too many people for the common areas and too few staff to control them. The rules are good but no one to carry them out. Therefore there are children running riot in the theatre at night and in the restaurants at mealtimes. The hygiene rules are not carried out. Toilets are blocked and overflowing quite often. The food is mediocre, the staff are rude and the waiters untrained. Not to have water on the table at dinner is terrible and saving nothing as hundreds of people are walking about with glasses of water and of course spilling it on carpets and floors which is causing people to slip. There were two people with broken arms. Hundreds of passengers were complaining at the desk, but I guess nothing will be done as it seems this has been your policy for at least three years. I do not appreciate being herded like a holiday camp atmosphere. The music is too loud and once again people were complaining about this. We enjoyed the shows very much and appreciate it must be difficult to entertain so many nationalities. The ship is geared to Italian and Brazilian people. It should not be advertised for British people. Read Less
Sail Date March 2017
If you are considering a cruise please please do not choose Costa ,I have just returned from the worst cruise ever on the Fascinosa...English speaking nations are just ignored...Its a waste of time complaining ,it goes in one ear and out ... Read More
If you are considering a cruise please please do not choose Costa ,I have just returned from the worst cruise ever on the Fascinosa...English speaking nations are just ignored...Its a waste of time complaining ,it goes in one ear and out of the other...The food was fine ,so was the cabin staff and the waiters in the dining room but that was it ..The Shop staff were rude and did not want to know,two TV channels both News Channels for the English speaking yet the Italians had 29 channels...We complained 4 times but nothing was done about it..The entertain was naff very amateurish,most night it was the cruise staff that had'nt got a clue.We took the drinks package which was well worth it,3 drinks and you had you money back.The Service charge of 11 dollars per day which is compulsory is a joke...We spoke to a number of staff and asked if they got any of this money and everyone of them said ,NO they never see a penny...Does Costa cream this off!!!!I received my final bill ,was disgusted to find I had been charged 1.50 dollars service charged when I purchased 2 packets of cigarettes from the bar .I had already paid the 11 dollars per day service charge..My final bill came to 269.50 Dollars but they rounded it up to 270 dollars,whilst it may only be 50cent ,if only half of the cruises on board had their bill rounded,what a nice little earner for Costa [3,800 on board]70 dollars not bad for nothing..Never would i recommend Costa to anybody ,and reading the reviews so many people feel the same .STEER CLEAR OF THIS COMPANY Read Less
Sail Date March 2014
the destination were very nice, however Costa is not one of my favorite cruise lines. As a previous cruiser I have taken cruises from different cruise line, and Costa is actually the one I like the least. I thought Carnival was bad but it ... Read More
the destination were very nice, however Costa is not one of my favorite cruise lines. As a previous cruiser I have taken cruises from different cruise line, and Costa is actually the one I like the least. I thought Carnival was bad but it doesn't compared to Costa, overall the food was not that great, they force you to go to the dinner at the restaurant which the food there weren't many variety. Being Italian I thought the pizza would be tasty, but it was just bread with bad tomato sauce. For Room Service you have to pay for it. also for the basketball court, ping pong, and miniature golf, basically all the facilities you have to pay. The entrainment was ok if you were Brazilian, the team were more tailor for Brazilians they were constantly speaking Portuguese, sometime they tried to speak in English but they were more shy to speak English. They also were not so interested in other guess that didn't speak Portuguese, this was disappointed. the dancing team were nice, cheerful. The cabin steward was nice, he was very friendly. The style of the cruise wasn't my cup of tea, I thought it was ugly. the Gym was full all the time! I didn't like the many language announcement, I thought it was a bit irritated. I am not sure if is true but I don't think costa leave you if you are not on time. they keep your passport, I didn't dare to try but if this is the case then it will be bad! Read Less
Sail Date December 2013
Costa Fascinosa Ratings
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