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3 Costa Europe Cruise Reviews

We sailed on Costa Diadema for the New Year's cruise on Europe. The boat is beautiful and huge as well as our cabin very good price,quality value. Nevertheless compared with other cruises we have done with Costa which were in our ... Read More
We sailed on Costa Diadema for the New Year's cruise on Europe. The boat is beautiful and huge as well as our cabin very good price,quality value. Nevertheless compared with other cruises we have done with Costa which were in our opinion very good and convenient this one on Costa Diadema was really not good! The service ion the restaurants ADULARIA and Corona Blu were extremely long, about 2 hours and 2,30 hours to have dinner)! The quality of the shows and entertainment team were very poor, not enough activities on board, no hot water or coffee available (everything had to be paid), all passengers were really pushed to consume and to spend as much as possible! No glamour, no magic and a very bad attitude from Costa Cruises. We could tell that the most part of the passengers were very disappointed! And of course on the last morning when you are about to leave the boat and you are charged with fees of 10 € for person and for day for a service that you did not appreciate at all you feel that Costa is really putting his hand on your pocket! The problem is not the crew they just follow orders and they must obey. If this line of exploitation continues to be followed by Costa Cruises I am sure they will lose a lot of clients me included and it is really a pity because they can do much better as they already done before and win money anyway! Read Less
Sail Date December 2016
The Costa web page lacks of enough information. We did not know anything about our dinner and if water was included or not. We got that information the first day we got to the ship because we went to the front desk and ask. Our room was ... Read More
The Costa web page lacks of enough information. We did not know anything about our dinner and if water was included or not. We got that information the first day we got to the ship because we went to the front desk and ask. Our room was old and dirty, some lights did not work, dusty, I had to fix the shower head because it would not stay up, there was not an iron in the room we had to rent it! At dinner time we had to share our table with two other people! We took the cruise as our honeymoon! And we had to share table? Even on breakfast you could not sit alone! And on the buffet people would just share the table because there was not enough space! The food is not that good (except on dinner) the buffet is until 4pm and there is a "Merienda" time that is just one hour! So people is mean doing the lines because is not enough time to do the line and eat in one hour! And if you are hungry between lunch and dinner there was just a pizza and salad place that closes at 6pm. So between 6 and 9 (second dinner time) there is nothing you can eat. The shows in the theater were mediocre except a few that were hire by Costa. I do not recommend this cruise and this Company. Workers are really nice and knowledgeable. The drinks prices are not that expensive, long island iced tea for 8.50 euros, beer for 5 and a gin and tonic for 7.50 so if you just have a few drinks a day the 25 euros unlimited package is not good but if your a bid drinker pay for it. The entertainment is not good. The excursions are expensive and the majority are useless because just paying the hop on hop of would be perfect but other excursions I recommend it like the Normandy beaches and mount St. Michele in the port of Cherbourg France (there is nothing to see or do in Cherbourg). Read Less
Sail Date September 2015
Just got back from our cruise on the diadema first and last time we will cruise with Costa. The ship was way to overcrowded not enough public areas to handle 4000+ passengers. At the buffet we had to wait up to an hour to get food as the ... Read More
Just got back from our cruise on the diadema first and last time we will cruise with Costa. The ship was way to overcrowded not enough public areas to handle 4000+ passengers. At the buffet we had to wait up to an hour to get food as the were not enough plates for all and then most of the food was cold or undercooked. The two main pools aré way too small to handle all passengers it was like an obstacle course just to get one leg in and inpossible to have a quiet bathe, twice i had two young children land on my head while they were jumping in and out. On the tours we did we were told to be at a dessignated aréa of the ship at 9 o clock so we could get our buses and on both occasions we were still onboard at 11 waiting. We had the all inclusive package yet when we got onboard we had to pay for everything except for a selection of drinks the bufe and main restaurant. The only highlight is the entertaiment team who do all they can do to keep you amussed, and our waiter in the fiorentino restaurant who was brilliant ( lazaro). If you are looking for a quiet hassle free holyday avoid this ship at all cost. Read Less
Sail Date July 2015
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