I took notes so I would be more objective. Some of the online criticism I read wasn’t a problem for us. For example, the Jacuzzi’s size, food, and service were good. The crew spoke English with the usual assortment of accents. Costa was responsive to complaints. The pool music was obnoxious and very loud. I asked the desk, “What age are you targeting?” The next day, the volume was lower and the ...
We chose this cruise because it suited the dates we wanted to be away.
The Good: The ship and cabin were nice and clean. The Staff in general work so hard!! They have so much energy!! We really appreciate their enthusiasm! We enjoyed the shows and had great time at the Mirabilis bar. New Year's Eve was a blast!
The Bad: Food was very plain, every day at the lunch buffet, they offered the ...
I am Italian and I really enjoyed this cruise over Christmas.. Traditional Christmas activities happened including a wonderful tenor and selection of the Christmas Princess pagent and the Miss Costa Deliziosa pagent as well... this ship is not like the usual mainstream cruise lines... the entertainment was for everyone no matter which language you speak.. the food was quality over quantity, the ...
We booked this trip last minute to sail over Christmas. We had sailed on Costa a few years ago in the Mediterranean, and thought it was average at best. Thought we'd give it another try to see if anything would be different sailing from the US. The short answer is NOPE. The ship itself is fine, we don't put much stock in decor and room size and such. It is the food, the staff, and the ...
Friends found cruise at a reasonable price. A group of 8 decided it would be a fun trip.
The written instructions we received after purchase informed us that our luggage must be smaller than allowed by the airline. This was a 29 day trip. Our carry on was to meet very small criteria and was not allowed to have wheels. The reason was that there would not be room on the land tour buses. ...
We realised it was not a 5 star cruise but value for money. Heading shows 10 day Caribbean but this was a back to back cruise ending up in Venice.
They had a gratuities charge of US$12.50 per day and with 3 passengers in our group for 34 days worked out to be US$1,275 or AUS$1,653. I do not know of many people who will part with Aus$1,653 as a tip.
We always tip the waiter, waiters assistant ...
My husband & I choose this cruise for it's value. We had never been on a Costa ship. This was our 9th or 10th cruise and we had never had a bad experience.
The ship itself is beautiful and the entertainment was awesome but that's about it. The food was not hot even in the dining room. Our waiter seemed overworked. He barely had time to talk to us. Staff didn't really speak to us except for our ...
We wished to do a Transatlantic with interesting stops rather than an A . B
We were happy to go on the Deliziosa as we were satisfied with our 2 previous cruises
After reading the Carnival annual report for 2016 some of the sub standard services on this cruise were inevitable The company is cutting costs to maintain profitability.
The embarkation in Venice was the usual Costa shambles ...
chose the cruise because of its itinerary and the stops were great. The ship was very nice and it was easy to get on and off the ship. The service was good and our room was great. The quality of the food and the drink pkg left a lot to be desired. An example would be the beer was served in a Carlsberg glass but was in fact Milwaukee's Best! someone is cutting corners. They ran out of the good ...
Choose this cruise because of departure port. Been in Suites on NCL Royal Caribbean and Princess. Food whilst good was ruined by very poor service. Drinks were particularly slow to come. On one occasion I sent my main course back (after two previous courses I was still waiting for wine). Had to escalate issue to Maître De before obtaining any improvement. Same could have been said for bar service. ...