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14 Costa Diadema Senior Cruise Reviews

The Ship was amazing, we were well impressed with the Shows, the food was lovely and a good choice but it was never more than lukewarm which was a shame, the staff work so hard and are so friendly. We bought one of the middle drinks ... Read More
The Ship was amazing, we were well impressed with the Shows, the food was lovely and a good choice but it was never more than lukewarm which was a shame, the staff work so hard and are so friendly. We bought one of the middle drinks packages it and proved to be a godsend as the drinks were expensive. We did find it hard work getting back on the Ship after a trip. I also slipped up on deck 10 near the Lido Buffet and had to see the hospital doctor who's bill was €352.00 of which €100 was for a BANDAGE which is a bit extreme by any standards, really thought I would at least be able to use my EHIC as it was an accident onboard , this then spoilt my holiday as I had badly damaged my knee so was in a wheelchair for the 4 days out of 7 and unable to take the wheelchair on shore. Read Less
Sail Date February 2019
- I got a last minute offer from an agency (on 2nd January and the cruise started on 5th January from Savona), and it was a good value for the money paid, but if I had to pay the full price, I would be disappointed. It was not our ... Read More
- I got a last minute offer from an agency (on 2nd January and the cruise started on 5th January from Savona), and it was a good value for the money paid, but if I had to pay the full price, I would be disappointed. It was not our first time cruise with Costa, but in general the service is of lower quality than on MSC and that reflects also on prices. The embarkation went smoothly when our time arrived, but we had to wait for more than 1,30 hrs although we arrived late (approx. at 15,00 h). Usually, when we arrive this late we are immediately scheduled for embarkation. The disembarkation went more smooth, since we waited until 10,30 h to disembark, and not push to be the first to get off the boat. SHIP - the biggest in the Costa fleet - a small city on the sea - balcony cabin on the left side of the boat (8th deck); great, spatious cabin, always clean; got a bottle of sparkling wine since I am in the Costa Club - the cabin choice was good for some rough sea that we have experienced - Dining restaurant is huge, service staff was nice, but it took them a long time to get us drinks; also, since I bought a package of soft-drinks, once they get us drinks in glasses, and once we got them in cans (more hygenic) and the size is different. Food in general is of average quality, but it downgraded from our last trip (in 2017). There is no more scrambled eggs, the line for breakfast eggs is soo looong, there are no American pancakes for breakfast. The staff in Diana Restaurant (deck 10) is generally less hospitable than in other restaurants. The ship was overcrowded with families, well, basically with kids, but we are used to this. If you are looking for a high-class cruise, peaceful and with lots of attention, this is not a cruise for you. Entertainment was great, and we loved Jose Navarro, the tenor. Service in our room was good, although we were a bit surprised that we did not received 3 hand towels but only 2 although there were 3 adult persons onboard in our cabin. Service in general area and in the restaurant Adularia was good. Ports visited were great, but we have visited them already, and we enjoyed visiting them again. The tours booked on the ship are too expensive in general, so we opted for self-organised tours, mostly with taxi (cheaper, visited some other places, had enough time to visit inside the building if we wanted, get time also for shopping and return to the ship afterwards - like with our private driver and guide). I travel with my teenager doughter and she was much happier 2 yrs before, because we had more international group. Italian kids do keep for themselves and do not mix much with others. We will definitively go for another cruise, but maybe with a different fleet, different ship or different itinerery. Read Less
Sail Date January 2019
Our overall cruise was one of our favorite vacation we have every experienced. Our cabin was on the 11th floor, with a balcony overlooking the ocean which was breathtaking. I personally wanted to say a huge thank you to the chef and ... Read More
Our overall cruise was one of our favorite vacation we have every experienced. Our cabin was on the 11th floor, with a balcony overlooking the ocean which was breathtaking. I personally wanted to say a huge thank you to the chef and waiters, who have served and treated us with utmost respect and they had especially cooked the food that we requested due to our limitations. We dined at the restaurant, A la Carte and not the buffet restaurant as we preferred a quieter area to dine. It was just my wife and I so just something a bit more romantic. So Thank You to Francesco Patamia - Maitred Thank you to Jhanito Gatus Jr - The Supervisor And thank you to Katuuk - the waiter I apologize if i wrote the names incorrectly but I'm sure you know who you are. Overall, service, excursions, cabin, dining and activities were spectacular. Read Less
Sail Date July 2018
We were looking for a Mediterranean cruise to take the middle week of a three week vacation. After reading a lot of reviews, we booked this cruise on the Costa Diadema with a little bit of trepidation as it seemed a majority of the ... Read More
We were looking for a Mediterranean cruise to take the middle week of a three week vacation. After reading a lot of reviews, we booked this cruise on the Costa Diadema with a little bit of trepidation as it seemed a majority of the reviews were either four star or one star. From the very beginning, we knew we were going to love this cruise.....checkin at Civitavecchia was seamless -- we showed our tickets and passports and were boarded without a wait....have never had that happen on any cruise ship, yet alone one that had close to 5,000 passengers on it! The cabin was nice sized with very comfortable bed and ample room to move around. Our cabin steward was outstanding the entire week. Since we had been on vacation for a week already, we had laundry needs, and Costa was the best, with a laundry special of 25 pieces for a flat rate of $20 euros, washed and folded. The cabin was made up each morning and evening. Dining was a great experience every evening in the Fiorentino Ristorante. Our waiter, Ajid, was the best we've ever had on a cruise. The menu was fantastic, with three or four special choices in each category, plus a standard Italian fare always available. My wife and I both cook gourmet recipes, and this food was five star in every respect; choice, presentation, flavor and service. Being from USA we had bottled water at our table each evening free of charge. Sparkling for me, still for my wife, with full bottles sitting on the table when we sat down. We were never rushed, nor did we ever wait too long. We ate at the Teppanyaki Grill one evening and it was a fun show and marvelous Japanese food, right down to the Miso soup and Asian ginger salad. We had lunch one day at the Lido buffet, and like most cruises, found it to be a feeding frenzy, although the food was better than we've had on other cruises. Most mornings we opted for breakfast in our cabin at no charge, as we had paid a little extra for premium services. The excursions were well planned and reasonable, as cruise ships go. We appreciated the fact that Costa forewarns customers which excursions might be difficult for mobility impaired passengers. We took three 'easy' tours, which were perfect and still let us enjoy the major sights of each port.... Disembarking was just as easy and flawless as getting on the ship! No long waiting for our time slot, we were out of the cabin at the required 8:00 a.m. time, went to breakfast, retrieved our passports and left the ship to find our luggage waiting. Would we take Costa again? In a heartbeat! We have decided that all the negative reviews come from people who do not understand European service. While many of the passengers seemed rude and would brush by you, that is just the way they are. Announcements were always made in several languages and easy to understand. The 10 euro daily service fee is below that of most other cruise lines, and in fact we tipped both our room steward and waiter additional before we left the ship. Ship crew was not indifferent as many people have said, but were attentive to and responsive to all of our needs. Well done, Costa Diadema, and thank you for a wonderful experience! Read Less
Sail Date March 2018
Wanted to try a different cruise line so chose Costa, the ship was lovely and I can't fault the cabin or the public areas very regal and good quality finishes however our experience was somewhat coloured by the type of clientele the ... Read More
Wanted to try a different cruise line so chose Costa, the ship was lovely and I can't fault the cabin or the public areas very regal and good quality finishes however our experience was somewhat coloured by the type of clientele the ship attracts, I can only compare to one of the hop on hop off buses which are plentiful in the ports we visited as the ship takes on and disembarks passengers at every port we called at so it seems there was always a complement of people walking around the ship with some form of luggage. The lido deck which offers a buffet for all mealtimes is fine if you can get close enough to get something and be warned if they are serving seafood be prepared for the frenzy that takes place by the Italian passengers who seem to want to feed the world with the amount they pile up on numerous plates. We resorted to the restaurant for our meals but apart from the evening meal when we had a reserved table the rest was hit and miss with over worked waiting staff trying their best to take and deliver orders for food and drink extending your time at table to sometimes a couple of hours. The cruise line offers most things at a price, we bought a drinks package that covered alcohol and coffees however did not include ice cream which my husband loves usually finishing his evening meal with some but this was not possible unless we paid extra. Pizza parlour was also an extra charge and not included on the menu. Excursions not cheap and it seemed a lot to pay for places like ancient monuments and churches so we opted for town visits, once again we had to pay for shuttle buses into town which were expensive in comparison to other cruise lines which normally offer these as standard and only in some cases charge a minimum fee. The only free shuttle buses was at Civitteccia put on by the port authority. The shows were mostly in Italian and geared toward the Italians even the compere introduced the acts in various languages before getting to an English version which seemed short in comparison to the others making us feel as though we were missing out. The ship attracted lots of families with young children who could often be found playing in the lifts unsupervised and causing havoc, we also noticed mid cruise we had what seemed like school parties with hoards of teenagers who were loud and boisterous and possibly just old enough to drink and smoke. On the plus side we had a great room steward Melvin who looked after the cabin and our waiter in the restaurant of an evening Ramesh who couldn't do enough for us and really made some of the cruise bearable, along with some lovely people sat at our table who we will stay in touch with. Our arrival at the port of Barcelona was much too early for the ship and although our luggage was checked in at 11am we had a 3 hour wait before being allowed to board and had to spend this in a large arrivals hall which fortunately had a café, coming home we disembarked at 9.30 and had to wait for our pick up for just over an hour with no seating and being moved to the outside of the building to wait in the cold. This of course was not down to Costa but the tour Company we had booked with which I shall not use again. Overall I would not recommend this cruise line to English paying passengers it seems a waste of good money especially when other cruise lines offer more competitive prices Read Less
Sail Date November 2017
I chose this cruis for the itinerary and Costa's Italian touch. I really loved this boat, the food both in the buffet and at night, our premium balcony cabin and the staff. We only took a ship excursion in Barcelona. We sail ... Read More
I chose this cruis for the itinerary and Costa's Italian touch. I really loved this boat, the food both in the buffet and at night, our premium balcony cabin and the staff. We only took a ship excursion in Barcelona. We sail from lovely Civitavecchia. Then we sailed to Savona, Marseille, Barcelona, Palma de Mallorca and Cagliari, returning to Civitavecchia. All are fantastic places. If you like Italian food and products cruise on the Diadema. Every night, we drank Prosecco or Sprtitz during the shows. On our table for 2, we had a ncice bottle of Montepulciano d'Abruzzo (paid). We had the free water package for lunch and dinner. The ship is very modern and the ambiance is fantastic. A lot of bars to hang on with live music. I liked the shops and the outside promenade boarding the restaurants on Costa Diadema. We ate at the pizzeria ( Diadema makes its own fresh mozzarella) and at the Amarillo gelateria (great gelatos) Read Less
Sail Date September 2017
I have traveled to many places all across the world, but this vacation was my absolute best yet! The Costa Diadema is a huge(really, really Huge) ship with things to do for people in every age. From going to the Daily show att 9.30 PM to ... Read More
I have traveled to many places all across the world, but this vacation was my absolute best yet! The Costa Diadema is a huge(really, really Huge) ship with things to do for people in every age. From going to the Daily show att 9.30 PM to playing bingo, there's something for everybody on this ship! The staff on the costa Diadema is well trained and always put you first. The service is outstanding. We ate dinner in the Fiorentino Restaurant and the food there was amazing! There is a new menu every day where you can choose four different courses. You have the same table and server every night which gives you a "luxurious" feeling. At all the ports you could chose from going on an excursion(which comes with an extra cost) or just take the shuttle bus to the city you where in. We went on several excursions and att all of them there was a professional tour Guide who told us about our different destinations. The cabin was spacious and very clean. You could choose from getting your room cleaned once or twice a day, and during the morning or the evening. Great experience and would love to go again. Read Less
Sail Date June 2017
Beware this is a rip off! We were looking so forward to our cruise. The embarkation went smoothly and the staff were fine. The ship is very Bolliwood and over the top, with glitz and glamour everywhere. Our cabin was adequate and ... Read More
Beware this is a rip off! We were looking so forward to our cruise. The embarkation went smoothly and the staff were fine. The ship is very Bolliwood and over the top, with glitz and glamour everywhere. Our cabin was adequate and thankfully we could control the air conditioner in it. You cannot drink the water and no water was provided. The ship was over heated, when getting into the lifts you felt like you were going into a furnace. The Italians and Spaniards were in such a rush to crush into the lifts that they didn't even let you get out first. On a number of occasions we were almost pushed over by rude guests, who gave no thought to anyone else. You have to pay for everything... including water, and pay a gratuity on absolutely everything as well. The food was very mediocre and most of it was cold. Very disappointing. It was most unpleasant having to listen to arguments between the staff while trying to enjoy your dinner. The breakfast buffet was like a cattle market free for all, with pushing in and general bad manners, with hard bread and rolls. Far too many people for such a small buffet.The other problem is that at meal times in the served restaurants, the waiters show you to a different table every night and take no regard as to the nationality of those that they seat or are seated, so it is likely that you will not be able to converse with anyone during the meal because of language difficulties, so instead of it being a pleasant experience it can be quite a drag. The entertainment was so over crowded that it was frustrating. The excursions were all very overpriced. Of the five outings that we had booked before leaving home, four of them were cancelled due to changes made by La Costa. The wifi was expensive, there were two English TV channels in the cabin (BBC news & Aljazeera) and very poor selection of movies to rent. When leaving the ship, they add on a hospitality charge of €10 per day per person and it is taken off your credit card without your permission.This mandatory service charge should be included in basic price to reflect the true cost. It is a con.... Read Less
Sail Date November 2016
Costa Diadema 1st February 2016. Our normal Anniversary cruise with Costa round the Western Med & as usual not really interested in P.O.C. as we no longer venture ashore, just in a week of quiet relaxation & good food. Well ... Read More
Costa Diadema 1st February 2016. Our normal Anniversary cruise with Costa round the Western Med & as usual not really interested in P.O.C. as we no longer venture ashore, just in a week of quiet relaxation & good food. Well what a disappointment this proved to be; First the Mini-suite was dangerous for elderly guests, wardrobe door handles so small we both had trouble opening them as well as drawers, doors that opened the wrong way onto the table which had to be moved back & forth when using cupboards or table for breakfast, just one chair & a stool which lived at other side of cabin under desk. The mini-bar stuck out into cabin & walking round it & the bed during a nightly visit to the bathroom was like an assault course. A fruit bowl that to say the least was like discarded food at the Supermarket waste bins, two apples, one plum & a Tangerine all of which looked like they had seen better days. We moved to a Premium balcony cabin that was much as usual, but seemed slightly small than normal, at least the fruit bowl was fresh. Reported my need for assistance for boat drill as soon as we boarded; come the time no help arrived I was left in cabin wearing life vest while wife attended drill, later that night nasty letter from Captain explaining that it was compulsory & I must attend. My written reply stated the obvious & is unprintable here. Outcome nice apology & invite to dine in the Samsara for free, politely refused as we already had booked all three pay Restaurant’s. Next was a visit to the on board cruise Consultant, price for our next cruise was scribbled on a scrap of paper & we were told that loyal club members no longer get any discounts, and then informed that my Club points had been reduced from 23,820 to 14,048 & all cruises taken before 2013 were now not counted towards COSTA CLUB levels taking us back to 2005 level. So much for 17 years of building up to highest level. The Costa club rep was a delightful young lady who even under so much pressure from angry members held her cool and tried to explain what the new rules meant. It means Costa has dis-regarded every cruise prior to 2013 & only cruises taken in the last three years will ever count towards any perks. GREAT MOVE COSTA TRUE TO FORM AGAIN. ON the plus side ship was nice we found plenty of places to relax even on sea days, reception staff were outstanding dealing with our problems, as was all of the crew we had any contact with. The food in all Specialty Restaurant’s was lovely, unlike the Michelin Starred chef offerings in the MDR which was a miss mash of almost blended baby food. The TODAY daily paper the usually is written in understandable English, is now call the Diario di bordo, with more Italian inside than English, so much for the Multi-Culture we loved from the Costa of old, even three shows were almost fully Italian & only partly understood by us, but not many of their English guests. If this is now their Flag Ship then heaven help them, take a look at the Serena/Magicia or even back to the grand days of cruising on the Atlantica & Victoria when Costa was King a far as we were concerned. Princess & P & O we are on our way back to a Company that still cares about loyal clients. Read Less
Sail Date February 2016
This is the newest ship in Costa's fleet and its big. The design is modern, rather than classic, but tastefully done. Cabins and balconies are slightly larger than average and there is plentiful public area seating when the weather is ... Read More
This is the newest ship in Costa's fleet and its big. The design is modern, rather than classic, but tastefully done. Cabins and balconies are slightly larger than average and there is plentiful public area seating when the weather is wet. Food is very good and drink prices are not the worst on the high seas. The area that really surprised us was the excellent service levels. For a large ship the standard was really good and consistent throughout the ship. Embarkation in various ports was good, as is the disembarkation process. Be prepared for the vast majority of passengers being Italian, Spanish and French, all of whom can be a pain from time to time. But let this put you are off, their are a good few friendly one's too. We went with a drinks package and found it to be cost effective. No coffee or tea in the cabins. Read Less
Sail Date January 2016
Whilst the onboard experience was generally great there was an issue caused by land-side booking team who need to dramatically improve to provide a complete customer service. It is not just about the onboard experience. More of this at the ... Read More
Whilst the onboard experience was generally great there was an issue caused by land-side booking team who need to dramatically improve to provide a complete customer service. It is not just about the onboard experience. More of this at the end We have now done about 15 cruises and this is the second time we have been on the Diadema at this time of the year. The motivation is that in the last week of November and first 2 weeks of December this line and nearly all others in have bargains to be had. As a pre- Christmas break this is excellent value at around £300 for the week. This time we were accompanied by mother-in-law at 91 years old. A little frail and a touch of Alzheimer's but still game for her first cruise. She had always maintained that she couldn't swim so would not go on a ship where you couldn't see land at all times. I think my pointing out that if we did sink, no matter how close land was, she still couldn't swim anyway so the distance from shore didn't matter, may have persuaded her to try it. Or maybe she just wanted to be with her son-in-law. The ship itself is very nice, clean, well maintained and modern. The facilities are excellent and the crew are outstandingly friendly and helpful. Moving around the ship was easy and even with 4300 people onboard it didn't feel crowded except for the usual peak time crowds in the buffet. The entertainment all round is excellent. The headline shows were varied and really well done and we never failed to find a decent seat but we did always go to the theatre at least 10 minutes before the start. The music around the ship was very good and even the cabin entertainment was OK, with 10 English language channels. OK they were mainly news and 1 kids channel but this is still better than most. For overseas readers of this review there were plenty of channels in all the main languages as well. Well done for the effort Costa. Mother absolutely loved the shows, dancing and music. Almost as much as the Asti Spumante. The inside cabins are a good size, better than most, and are well serviced. There was ample storage for a week the lighting is good allowing individual reading without having to have the main lights on (take note Brittania). I really do not like shower curtains though and the water pressure in the shower could have been higher for me. But it was acceptable. Only soap was provided but other items were available on request. The main dining rooms are very attractive and the service is very friendly and fast except for one occasion. The gala menu was new and presented for the first time on this cruise. Supposedly it was devised by and Italian 7* Michelin rated chef. I didn't work this night with an hour delay before most passengers got their first course and frankly the food was nothing special. Frankly the executive chef is better and knows what can be produced on his ship for 4000+ souls in a short period of time rather than a restaurant based chef. I appreciate the experiment and sincerely hope they have now got it right. The food itself on gala night was not as good as the regular menus. We never had a problem finding something that mother would not only eat but also enjoy. Often the food presented was very similar to UK food but with a fancy Italian name. OK there were items on the menu that were very Italian in orientation and we tried as many as possible. Most were superb but of course a very few were not to our usual taste. The buffet on the upper decks always had a very good range of dishes of many national orientations and everything we tried (not much admittedly as we tended to use the main dining rooms) was excellent. The services desk and land tours worked very well and always seemed to be more than adequately staffed with knowledgeable and helpful staff. The ship leant us a wheelchair for the duration for use both on and off the ship. The land based staff seemed to have the idea they were only available for use onboard. Any thank you very much for this, it made getting mother around and onshore sightseeing much easier and frankly less disruptive to other passengers. We all took the drinks package for around £20 pppd. This allowed unlimited beer, spirits, cocktails, bubbly, wine by the glass, and also gave water in the dining rooms if you wanted it, which is a pay for item normally, and included all taxes and gratuities. If you drink a total of 4 drinks per day as well as water with meals it becomes value. Less and pay for it as you go. The Problem We were allocated cabin not close together as requested but separated by 4 decks. This is despite 3 phone calls to Costa Customer services and 2 e-mails to ensure that due to the age and health of mother we wanted to be as close as possible. The customer services staff were lovely and understanding and reassured us that the request was on the system. Unfortunately whoever did the cabin allocations either didn't bother to read the information or ignored it. This upset mother quite badly and took a couple of days with lots of reassurance and phone calls between our cabins to comfort her. Eventually she was quite happy but it really was not necessary for us to go through this. Unfortunately as disembarkation is by decks this also gave us problems here as we only found out the disembarkation times on the morning we were getting off. I know if we had thought about it we could have resolved it but by the time we got back from the evenings entertainment we forgot to look. The disembarkation times and baggage labels were only delivered late after we had gone out. Also, as we had requested a specific disembarkation time it is not unreasonable for all members of the party to be allocated the same time. Disembarkation itself was fine though with a man to push mother and retrieve their wheelchair. No problems Perhaps if the authorities had not closed the M1 for an hour on the way down to Gatwick causing us to miss our plane and subsequent transfers causing us to rush around to purchase more tickets etc, then mother would not have been so upset. Hey Ho!! Read Less
Sail Date December 2015
Costa Diadema, November 2015, 7 day Western Mediterranean. Costa's newest, largest and glitziest ship. a version of Carnival's newest Fantasy class. Ports included Savona, Marseille, Barcelona, Palma, Naples and La Spezia. ... Read More
Costa Diadema, November 2015, 7 day Western Mediterranean. Costa's newest, largest and glitziest ship. a version of Carnival's newest Fantasy class. Ports included Savona, Marseille, Barcelona, Palma, Naples and La Spezia. Each port had some passengers joining and leaving, which provides a better atmosphere than the highly regimented, everybody on-everybody off one gets in the Caribbean. Seyne sur Mer, near Toulon, was substituted for Marseille on my departure with a coach transfer provided. I had an inside Classic cabin, I don't care about any of the benefits of a Premium cabin. I did not book with Costa USA and therefore did not have a waterusa package, but I knew this when I booked, I simply added the cost of a water package to the quoted price. The Hotel Service Charge is also part of the Terms and Conditions in Europe. Demographics. Costa is known as a family-friendly cruise line but this trip had few children. There was broad age range, but definitely skewed towards “retired”. Still, a bunch of fun-loving people, not a good choice for anyone who wants Holland America style “relaxing” and “in bed by 8 PM”. Muster. Certified for indoor muster stations. Yes! No more standing on deck. Entertainment. Five rooms with live music, three had double groups, continuous music. Each room has a different theme, but overall, for quality, variety and duration, the music was among the best I have heard on a cruise ship for a decade. None of the dance floors are exactly rectangular, dimensions approximate. Grand Bar Orlov. Double height, into Deck 5. More open feel and much better air circulation. Fake stalactites as decoration, limiting sight lines, as far as I could did not conceal anything like air ducts, just a waste of money. Unlike Cunard's Queen Victoria and Elizabeth where I believe this idea was pioneered, there is a staircase between floors and the upper deck would be prime revenue space if better laid out. The seating is curved in towards the floor, instead of outwards as on Deliziosa, and the open area follows this curve. An excellent idea, needs better implementation. The floor is 52' x only 16'. A nice length but far too narrow for this size of ship, for no really good reason, grossly inadequate for a ship this size. Floorcraft consists mostly of waiting for off-peak times, there is no room to maneuvre around others. The dance team was two very well qualified couples from Hungary (their English was better than their Italian), who focused on Latin, and who put on performances good enough to have won first place at a dance competition. Their classes were technically very good, but I found they were not too familiar with social dancing in Western Europe and Costa had not really told them exactly what experience they wanted for the passengers. While there were no dance hosts per se, the team danced with passengers in the lounge most nights. Teodora 46' x 15' (10') . Used for a variety of themes on different nights, somewhat underutilised. Atrium Elio Doro 24' x 12' A new group came on board in Savona, playing little besides salsa, the area was empty within a few minutes. Costa musicians have a tradition of playing to please the passengers, hopefully they will be modifying their mix. Country Rock Club- Country & Western theme 24' x 12' Good choice for the C&W fans. Piano Bar 16' x 16' Surprisingly good music for a piano bar. Pietra di Luna Disco 36' x 20' Tile but not raised, far safer than on other ships. I did not bother going to the disco. Perla Nerla deck area 60' x 30' Used for various themes and an Argentine Tango private dance party. Not a good dance floor for pivoting or turning. Theatre- I did not go to any of the shows, but I noticed extra staging, I expect the shows would be a bit more Broadway-ish than usual. Food. Overall, good but not spectacular. I rate it as “4” largely because of very limited choice after 9 PM. I do not not want a large MDR meal early in the evening, I prefer a light meal later. Breakfast Italian continental breakfast buffet, 0700-1100. Even at 10 AM, still busy, no one seemed to think the choice inadequate. Cooked meal available in MDR. Lunch As well as the buffet, one dining room offered table service, another self-serve. The buffet was again good but not spectacular. Dinner The lack of choice after 9 PM is by far Costa's weak spot. There was no evening buffet on this trip and the English host did not know of any plans for a change. The Corona Blu area, 500 seats, was used as an open seating alternative, same menu, 5 euro surcharge. It was always busy while the MDR was only half-full for both sittings, a clear passenger preference which hopefully will be noticed in Genoa. Bar prices were comparable to shore prices. On the last night freshly printed menus made an appearance but I did not see any price changes. Cabin 1351. One of the oddly-shaped cabins on this class of ship, with only upper and lower berths (the upper stows into the ceiling). Technically a double, excellent value for a single. Sold as a classic, but I consider this to be one of the best-located cabins on the ship. Customer service, There were agents in front of the counter to handle minor questions. As well as credit card terminals, there were cash machines to accept cash payments. Interactive TV. There is a messaging system which greatly reduces paper (ignored by the spa with its endless hard-copy advertising) but the message-waiting icon is very small and easy to miss. Casino wasn't very busy. Since I invested 20 euros in the slot machines and got back less than 5, I can understand why. Laundry prices seemed reasonable. There was a Magic Bag special but it was timed for Savona passengers and the trip was too short to be worthwhile for me. At the price I paid, excellent value. Overall I was impressed and have recommended my travel agent sell this ship aggressively. Read Less
Sail Date November 2015
This ship spoilt cruising for me,it is too big, too crowded and to expensive, example a bottle of water 3.75 euro plus 15% tax,water is not available when the dining room closes so if you have medication to takeover outside those times you ... Read More
This ship spoilt cruising for me,it is too big, too crowded and to expensive, example a bottle of water 3.75 euro plus 15% tax,water is not available when the dining room closes so if you have medication to takeover outside those times you need to buy water,not very nice but it is a way of getting money out of you. Lifts are slow and always congested , lengthy queus going to meals , embarking and disembalking First class shuttle bus rip off, 9.95 euro +tax return to travel 9 minutes into town on the Costa bus, local bus 3.00 euro return and drops off closer,Costa takes a grab wherever they can,you want a piece of pizza on this ship you pay for it,not on Holland ships Staff were great and so was most food. Previously sailed with Holland America and found that to be much much better in every way. Doing another cruise with costa because it is already booked but it will be my last. No english speaking movie channels on your room TV on this ship All in all spoilt by the Money Grab. Read Less
Sail Date October 2015
Lovely ship with the Deck 5 outside walkway all round the ship an excellent feature. Well designed cabins. Entertainment to suit all tastes. Younger ones can enjoy loud music up in Deck 10 and the Disco, while older ones can enjoy the ... Read More
Lovely ship with the Deck 5 outside walkway all round the ship an excellent feature. Well designed cabins. Entertainment to suit all tastes. Younger ones can enjoy loud music up in Deck 10 and the Disco, while older ones can enjoy the quieter bars, music, dancing available on Deck 4 and 5. Theatre shows were excellent but you have to get in 30 minutes before to get a decent seat. Not a problem as you can sit and have a cocktail. Food was good with reasonable choice in the main restaurant. The food in the buffet was also good but often struggled to find a table. No hot breakfast in the buffet but great choice with waiter service in the main restaurant. Staff on board were all very efficient and friendly. The all inclusive drinks package was excellent with big choice of cocktails, branded spirits and liqueurs, wine by the glass with limited choice but OK. Avoid the ship during school holidays if you are an older couple. Even in March, the pools were monopolised by families with kids. Three downsides which could be improved by Costa would be, (a) Port disembarkation manned by 1 member of staff to barcode read your Costa on board card ! Caused havoc when trying to get off the ship. (b) No encouragement from Costa for passengers to use hand washes. (c) Tour 1495 to Scenery of Cinque National Park was the worst ever tour from a tour operator and logistics viewpoint. (the 3 places visited met expectations). Costa had subcontracted the tour to Trumpy Tours and did not point out that the rail portion was public transport in an overcrowded, smelly train with little or no chance of getting a seat but a higher chance of being pick pocketed ! The supposed tour guide was a joke, very poor communication in English and lacked organisation skills. Avoid this tour. I dread to think how it would be in the height of season. Read Less
Sail Date March 2015
Costa Diadema Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 4.0 3.1
Entertainment 4.0 3.4
Public Rooms 4.0 3.7
Fitness Recreation 5.0 3.3
Family 4.0 3.3
Shore Excursion 3.0 3.0
Enrichment 2.0 2.9
Service 4.0 3.3
Value For Money 4.0 3.1
Rates 3.0 N/A

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