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6 Costa Diadema First-Time Cruisers Cruise Reviews

This was my first ever cruise so can make no comparison. Decided to try a cruise and see if I enjoyed the experience / type of holiday. Firstly positives : No supplement for single occupancy, large cabin which was kept spotlessly clean ... Read More
This was my first ever cruise so can make no comparison. Decided to try a cruise and see if I enjoyed the experience / type of holiday. Firstly positives : No supplement for single occupancy, large cabin which was kept spotlessly clean - in fact linen and towels changed too frequently. Glad to be on deck 10 with only neighbouring cabin. Extremely comfortable bed - bathroom very adequate Inclusive drinks package is a must - roughly £20 per day for all drinks except champagne - all day long. Excellent coffee on request from the waiting staff or at one of the bars. First class dining experience in Corona Blu restaurant. Staff very pleasant and helpful. Every night a different menu and possible to interchange and have exactly which course you choose at any point. Plenty of dishes I had not had before and some very unusual different things to choose. If not acceptable or to your liking then it is perfectly acceptable to take a substitute. Very good of choice of set wines - three or four in each category. Beautiful linen at table and I thought a really lovely experience. Buffet breakfasts with an extensive range and there again can take into the Corona restaurant or eat in the cafeteria style restaurant. If cooked breakfast is required then this has to be taken at a restaurant Fiorentina on Deck 3 - however this is no real problem. It seemed that there is some food to be had all day long if wanted ! Evening entertainment - professional dancers first class and opportunity to dance with own partners or with a professional My main criticism would be that the excursions/ shuttle buses are expensive -however I did my research and walked or used public transport when possible so actually only paid for a trip to Pisa which was expensive for a 5 hour trip. However this was no surprise I was aware of this. Entertainment in the main theatre was average to poor I thought but not a big issue for me. I joined in Savona and had a long wait for my transport from Milan to port of Savona. Landed at 09.30 and coach left at 13.30 from the second pick up at T1. However with further investigation I would have been better to embark at Barcelona. Didn't feel this ship was too crowded ( as I read in previous reviews) however I think probably only about two thirds capacity. Cant comment on fitness and recreation facilities as I did not use So there may be a few criticisms but I would say excellent value for money. Read Less
Sail Date March 2016
The ship is first class, everywhere is spotlessly clean, the cabins are kept clean and tidy, the sheets, pillowslips and towels are pure white and changed frequently, as are the rubbish bins. There are various restaurants around the ... Read More
The ship is first class, everywhere is spotlessly clean, the cabins are kept clean and tidy, the sheets, pillowslips and towels are pure white and changed frequently, as are the rubbish bins. There are various restaurants around the ship, the food served is A1 first class and really cannot be faulted, do not expect English cuisine it is mainly Italian based. My only real gripe is, that unless you pay for it, water, tea and coffee is only available twice a day, in the morning at breakfast and again in the afternoon at tea time. On board activities are sparse and not very inspiring throughout the day, although the entertainment team are very congenial and at times quite funny and good for a laugh. The things that put me off the ship are, I thought going on a cruise meant everyone boarded at the departure point and all disembarked at the finish, not so, at every port of call people either left or joined the ship, it is in truth really a luxury ferry! The other problem is that at meal times in the served restaurants, the waiters show you to a table and take no regard as to the nationality of those that they seat or are seated, so it is likely that you will not be able to converse with anyone during the meal because of language difficulties, so instead of it being a pleasant experience it can be quite a drag. For my wife and I the Costa format did not work, and many of the (English) passengers told me it is probably the worst cruise line to travel on and that most other cruise lines are better. Read Less
Sail Date January 2016
I really enjoyed my trip. The crew was nice and welcoming. There were lots and lots of entertainment. We participated in the Lotto draw and my brother in law, won a price i.e. a dinner in one of your esteemed restaurant. He was the one ... Read More
I really enjoyed my trip. The crew was nice and welcoming. There were lots and lots of entertainment. We participated in the Lotto draw and my brother in law, won a price i.e. a dinner in one of your esteemed restaurant. He was the one who took us on cruise. The ship is really beautiful. The service also was nice. The only problem is that being an Indian and pure vegetarian my choice of food was very limited. I would very much like to cruise again on your ship. Many of my friends and family members are very interested to come on board your ship on hearing how I had a nice time during my stay on your ship. I wish to thank you the Charming Captain and his crew and wish a belated happy new year 2016 may success crown your path. Read Less
Sail Date December 2015
Just got back from our cruise on the diadema first and last time we will cruise with Costa. The ship was way to overcrowded not enough public areas to handle 4000+ passengers. At the buffet we had to wait up to an hour to get food as the ... Read More
Just got back from our cruise on the diadema first and last time we will cruise with Costa. The ship was way to overcrowded not enough public areas to handle 4000+ passengers. At the buffet we had to wait up to an hour to get food as the were not enough plates for all and then most of the food was cold or undercooked. The two main pools aré way too small to handle all passengers it was like an obstacle course just to get one leg in and inpossible to have a quiet bathe, twice i had two young children land on my head while they were jumping in and out. On the tours we did we were told to be at a dessignated aréa of the ship at 9 o clock so we could get our buses and on both occasions we were still onboard at 11 waiting. We had the all inclusive package yet when we got onboard we had to pay for everything except for a selection of drinks the bufe and main restaurant. The only highlight is the entertaiment team who do all they can do to keep you amussed, and our waiter in the fiorentino restaurant who was brilliant ( lazaro). If you are looking for a quiet hassle free holyday avoid this ship at all cost. Read Less
Sail Date July 2015
This is an engineering marvel. The ship, brand new or four months old, is really a fabulous construction. The food was more than adequate for a cruise of which this was our 6th. Cleanliness, timeliness, organization and staff training are ... Read More
This is an engineering marvel. The ship, brand new or four months old, is really a fabulous construction. The food was more than adequate for a cruise of which this was our 6th. Cleanliness, timeliness, organization and staff training are all superb. Mind you, not being able to use the balconies three out of seven days was absurd as they were 'washing' them. Really. Taking the all inclusive drinks package is the only way as the 15% add-on is hardly fair with drinks at 7 euros 95. Do be careful should you be on the second deck (out of 14) because you bought ''Flash'' price. The night noise as in 3AM with the kitchens and dish washing above you is really beyond belief for a new vessel. When re-approaching the sales people, forget a response. The lack of fresh water is not acceptable. Wine is marginal, too. Unfortunately the tourists constantly getting on/off at each port allows for suitcases blocking the corridors each night. Plus loud passengers in the hallways all night..., but that is not the company's responsibility. While the chef did his best, he did it seven times, without changing. Even the fixed nightly meal never changed, all six courses. The breakfast and lunch were NEVER changed. Too bad that so many things are great but are ruined by a few administrative decisions by the powers that be who obviously have never cruised with real people, and I have to expose this to you. I could not live with myself if I did not... although housekeeping is absolutely the best in the world. Read Less
Sail Date March 2015
First-time cruiser… Firstly – some positives. Embarkation at Barcelona was extremely efficient. Ship was lovely. Inside single cabin on deck nine was very high standard. Excellent service in the cabin and restaurant. Theatre ... Read More
First-time cruiser… Firstly – some positives. Embarkation at Barcelona was extremely efficient. Ship was lovely. Inside single cabin on deck nine was very high standard. Excellent service in the cabin and restaurant. Theatre shows every night, although for me I didn’t think a high standard (I go to the theatre at home a lot!). The cruise news included only a very few activities. No lectures. No information on the ports visited or what to see there. No information on what to be aware of, or wary of, in the ports / cities visited. No maps. No sail away entertainment or activities. No astronomy talks etc. No afternoon tea. No midnight snacks. No … oh the list was endless! Taking a ticket and waiting an hour to chat to someone at the customer services desk was a waste of time – they didn’t have any information regarding the ports, or buses, other than selling you needless and hugely expensive shuttle bus tickets! No free water with meals? Really?! Thank goodness I took out an all-inclusive drinks package! I am not a big alcohol drinker, but for the cost of the water alone, and coffee after meals, it almost paid for itself! Add in a glass of wine with dinner, and maybe a cocktail to wave goodbye to the ports, and you are ‘up’! The trips were also disappointing. I have done many trips on escorted coach holidays, and they are vastly superior and thus I was very disappointed with the Costa offerings. Would I cruise again? Yes Would I cruise Costa again? No   Read Less
Sail Date December 2014
Costa Diadema Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.1
Entertainment 4.0 3.4
Public Rooms 4.0 3.7
Fitness Recreation 5.0 3.3
Family 4.0 3.3
Shore Excursion 3.0 3.0
Enrichment 2.0 2.9
Service 4.0 3.3
Value For Money 4.0 3.2
Rates 3.0 N/A

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