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4 Costa Diadema Fitness Cruise Reviews

The good points are cabin excellent and kept clean. Boarding was efficient and the terminal very clean. Most staff were hard working although if you're English speaking some didn't seem to understand unless basic requests at the ... Read More
The good points are cabin excellent and kept clean. Boarding was efficient and the terminal very clean. Most staff were hard working although if you're English speaking some didn't seem to understand unless basic requests at the table. Entertainment was good, especially the Tenor singer. Wasn't keen on the night the staff provided the entertainment, some were good others pretty mediocre, bit like BGT. The on board dance team were great, providing lessons as well. That we did enjoy. The bad points are: tips being compulsory and not being told upfront, probably in the small print which no-one reads, and not told on booking. Bottled water not included in the drink package, but tap water is ok. The food in the restaurant was poor. Some meals were just ok but mostly it was cold or tepid at best and I even suspect some was leftovers from the buffet, re invented. One particularly unappetising dish was the meat skewers. One piece of lamb or beef (couldn't tell), piece of a sausage and a piece of chicken, in bread crumbs and fried, served with a scoop of mash potato that was grey and lumpy. There was no sauce, so was very dry. We waited nearly half an hour for our starter one night also. Uninspiring desserts also, often something frozen. Better deserts in the buffet area. No gelato ice cream or pizza available unless you pay for it. I expected this at least on the menu as it's an Italian ship. They pick up and drop off at every port, meaning the muster drill is carried out every time and takes place in places where passengers are trying to enjoy themselves, like the Orlav Bar. We had to sit through it or move on. Lots of tannoy speeches in lots of languages, which one time interrupted the dancers who had to jog on the spot until it finished and then try to carry on. The quizzes were Italian based, e.g Italian cities and types of pasta, so unless you were Italian not much chance of winning. I know it's only fun but you like a chance at least. I used the spa and was given a dressing gown which I had to carry from there to my cabin each time, and if I didn't hand it in at the end of the cruise there would be a charge of 79 euros. Also for the pool towels left in our cabin. My husband used the gym, but one day loads of unsupervised children entered and just basically ran about and played on the gym equipment even though a sign said no-one under 16 allowed in there. There was potential for injury. The poor staff were continually pushing a lobster dish for a price, which became a bit tedious. We didn't do any of the shore excursions. So overall I would not choose Costa again. I have cruised with other lines so I do have something to compare it with. This was my 2nd Mediterranean cruise, the previous being with NCL which was a far superior experience. I could go on with more disappointment but I think enough said, I don't want it to become a novel. Read Less
Sail Date September 2018
We wanted to try to cruise with Costa. The embarkation was not organized. People lined up wanted to get to the ship as soon as possible, despite we got our number to got in. The room was cline. Lunch for the first day was fine, but ... Read More
We wanted to try to cruise with Costa. The embarkation was not organized. People lined up wanted to get to the ship as soon as possible, despite we got our number to got in. The room was cline. Lunch for the first day was fine, but no coffee or tea, had to wait till 16.00 pm,unless if we pay for it. Dinner was not good, soup was not hot, very hectic. The waiter was unpatient to take the orders. Because he was alone to take care many tables. No explanation from daily menu. We have to ordered very quick. After dinner we had to wait long time to get our coffee , because they had to get from the bar. On the following day our coffee were served before dinner. We had 3 times fire drills, which was disrupted our nap. We booked premium balcony, unfortunately the room below the deck pool, we could hear when people moving the chairs. The worst night was on the 3rd day and the 5th day of the cruise, when they had loud party on the deck pool. We tried to call the receptionist, no body pick up the phone after 15 minutes of waiting. I had to go on the 3rd floor to complain about the noises. But no body listen to us. Read Less
Sail Date September 2017
I have traveled to many places all across the world, but this vacation was my absolute best yet! The Costa Diadema is a huge(really, really Huge) ship with things to do for people in every age. From going to the Daily show att 9.30 PM to ... Read More
I have traveled to many places all across the world, but this vacation was my absolute best yet! The Costa Diadema is a huge(really, really Huge) ship with things to do for people in every age. From going to the Daily show att 9.30 PM to playing bingo, there's something for everybody on this ship! The staff on the costa Diadema is well trained and always put you first. The service is outstanding. We ate dinner in the Fiorentino Restaurant and the food there was amazing! There is a new menu every day where you can choose four different courses. You have the same table and server every night which gives you a "luxurious" feeling. At all the ports you could chose from going on an excursion(which comes with an extra cost) or just take the shuttle bus to the city you where in. We went on several excursions and att all of them there was a professional tour Guide who told us about our different destinations. The cabin was spacious and very clean. You could choose from getting your room cleaned once or twice a day, and during the morning or the evening. Great experience and would love to go again. Read Less
Sail Date June 2017
Don't take it! We did it on her first week and we regret the money we spent. Yes, Diadema si new and big but don't expect services as on the other ships or cruise companies unless you are OK with spending thousands of dollars ... Read More
Don't take it! We did it on her first week and we regret the money we spent. Yes, Diadema si new and big but don't expect services as on the other ships or cruise companies unless you are OK with spending thousands of dollars more for the paid services on board. Diadema is made that way is driving you to the paid services. For example, in the regular restaurant during diner, the food is coming very late, cold and most of the time with no taste. Also there is no buffet dinner on the entire ship. You have to go to the restaurant every night and if you don't like the cold and no taste food, your only choise not to go to bed empty stomach is to pay 25 euro per person plus drinks and eat at the paid restaurants and ONLY if you are lucky enough to get a table. We were NOT! People are litterally fighting for a cup of free coffe during lunch and some sweets and fruits! There are too many passangers and not so much help and stuff. The helpers are walking like ghosts on Diadema - they are too exhausted and they also look freightened by the supervisors who are yelling of them in front of the cruisers if something is not OK. If you are calling trhe Customer Service from your cabin or from any phone on the ship, you need to be very patient. You will hear music for 20-30 minutes until someone is picking up and than again 2-3 hours until someone appears at your door. Back to food, forget about eggs at breakfast. They don't serve eggs, ommlets or anything with eggs. The lines for breakfast and lunch at the buffet are the longest I ever seen on a cruise. Same with the lines made on each stopping port at embarkation. I am sorry to say all of this because we are Costa fans. We hope some of the problems will be repaired in time. There is one good thing about Diadema thou: the entertainment! Excelent singers and performers, great dancers, live bands, DJ's, excelent drinking bars, excelent entertainment team. Thumbs up for them because they saved our vacation. Read Less
Sail Date November 2014
Costa Diadema Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.1
Entertainment 4.0 3.4
Public Rooms 4.0 3.7
Fitness Recreation 5.0 3.3
Family 4.0 3.3
Shore Excursion 3.0 3.0
Enrichment 2.0 2.9
Service 4.0 3.3
Value For Money 4.0 3.2
Rates 3.0 N/A

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