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7 Costa Deliziosa Europe - Western Mediterranean Cruise Reviews

i would like to start with we have done 3 cruises before all pand o first time with costa will be last. it was mine and my husbands honeymoon, the ship was beautiful clean and tidy, the cabin we were in 6234 was noisy couldnt sleep we ... Read More
i would like to start with we have done 3 cruises before all pand o first time with costa will be last. it was mine and my husbands honeymoon, the ship was beautiful clean and tidy, the cabin we were in 6234 was noisy couldnt sleep we informed them 3 days later they moved us to deck 4. due to the room had a problem, our new suitcase was damaged handle hand been snapped off, eventually after speaking to ciara english hospitally rep who was lovely, we got it sent to the onboard carpenter who fixed it, the food in the restaurant albatross was nice, our waiters on table 225 was excellent. the buffet food had alot to be desired same things, usually the food in there would be cold, breakfast scrambled eggs freezing, costa is all money you had to pay for everything, water which is a neccessity and should be available all the time, instead of paying for it, coffee was not available all the time like on other cruises, unless you paid for it again cold, entertainment was mostly for the italians on board, the band in the disco on deck 3 were brilliant, shows crap, announcements mad mostly in italian so if you were english or american you had no idea what they were saying, we spoke to americand and board and they were the same as us. most of the english said they wouldnt do costa again, we did however get a surprise from the executive chef a bottle of wine sent to dining table, and champagne and chocolates to our cabin for honeymoon, ciara got us an invite to captains honeymoon cocktail nite where the captain bleesed our marriage that was the best bit, the cabin staff, cleaning staff, and waiters all work hard, they need more regognition, not much to do on the ship disappointed. will be goin back to p&o, or royal carribean for next cruise. Read Less
Sail Date November 2015
Enjoyed a splendid western Med cruise on board the Costa Deliziosa. first time with them but would place above Celebrity as they have not gone in for the petty cost savings that affect the service so much and dining room standards were ... Read More
Enjoyed a splendid western Med cruise on board the Costa Deliziosa. first time with them but would place above Celebrity as they have not gone in for the petty cost savings that affect the service so much and dining room standards were very high. the ship - bright and at first seemingly brash and I could not get my mind around the mindset of the architect but after a day or two it all seems to work. Loads of space - busy or quiet corner - whichever takes your fancy. the cabin first class - the balcony enormous by comparison with other cruise lines. the crew friendly, indeed very friendly and charming and certainly well trained, not a problem with any of them. The entertainment really good in the main theatre. The clientele mainly Italian - they do like their little gameshows etc around the pool - not very british to take part! they do have style though. Pricing about average - not worth it to us the to take the drinks package as not great drinkers. Not too strict on bringing water etc on to the ship either. Major major plus point for me though was they catered for my Coeliac disease - gluten free - my own menu for lunch and dinner with plenty of choice and own maitre'd to ensure food served without chance of contamination. A real plus as I was apprehensive having only recently being diagnosed. The Italians are way in front of the UK in this respect. Minor negative - Savonna is a dog to get to from the UK - means connecting flights and usually a 2 hour coach journey to Savonna. A Rome embarkation might be easier but also more expensive. Barcelona - big city - tour worth it - had time to wander - walking distance from shipCadiz - beautiful. A very pleasant wander - close to port so easy walkCasablanca - a dump - dirty scruffy no pride no investment - Hassan mosque impressiveTangiers - wonderful - clean attractive cared for - great fun bargaining - they are fierce!Lisbon - nice city - easy walk from shipValencia - lovely architecture - again easy walk from shipRome - day trip nets down to about 5.5 hours in town. Plan the time or you will see nothing. We will go back one day - beautiful city. Read Less
Sail Date August 2014
We drove down to Savona from Austria the day before the departure and stayed at the highly recommended Motel Miro that more than served our needs - free safe parking, good dinner and breakfast Sadly we were involved in the non democratic, ... Read More
We drove down to Savona from Austria the day before the departure and stayed at the highly recommended Motel Miro that more than served our needs - free safe parking, good dinner and breakfast Sadly we were involved in the non democratic, (I am an EU citizen and also have rights) dumb, futile demonstration that kept us trapped in our car for 5.5 hours. Good for Italian tourism and the economy Embarkation was the usual confusing Costa story - when will they when will they improve the system to prevent the pushing and shoving? The ship is very well presented - interesting decor, clean and neatly laid out The passengers generally seemed happy while getting involved with the noisy daytime on board activities We had previously visited most ports before so we did our own visits except for Valencia where we used the Shuttle bus We choose not to spend much time in the cabin and had no problem with the quality, cleanliness and our cabin attendant was very pleasant - the only problem with cabin 7256 is that it is next to a service centre and the staff ensured we needed no wake up call The food and selection was more than adequate, but was never served hot in the main dining room The meat dishes were not always good but alternatives were available The 25 - 35 children seemed to be having lots of fun and were always on the go, Their ship's tours were pretty loud There is no Solarium area that provide any solitude Entertainment in the theatre was exceptionally good and was as good as or better than most on land shows In the bars and lounges around the ship the entertainers were also very good Disembarkation was also a pretty boring. drawn out affair but the luggage delivery for self drive passengers was tops The Costa smoking policy needs reviewing. as smoking in the Dining and Fitness areas was unpleasant and having children subjected to smoke and allowing them in the Casino is really a theme from yesterday The cruise and port itinerary was great for a winter cruise, a full day in Barcelona was the only shortcoming For us the it was really enjoyable and very good value for money   Read Less
Sail Date December 2013
I am utterly disappointed with Costa. Food is just HORRIBLE. Pasta is inedible - mostly soggy with awful weird sauces. We were dining at the top tier Samsara restaurant and they serve us the same yucky nonsense that they served others in ... Read More
I am utterly disappointed with Costa. Food is just HORRIBLE. Pasta is inedible - mostly soggy with awful weird sauces. We were dining at the top tier Samsara restaurant and they serve us the same yucky nonsense that they served others in the ballroom next door for the passengers booked in regular cabins. What's the point of having a higher tier category when you serve them rubbish regular Joe food? Also, staff were not well trained - staff continually get our orders mixed up, serving us wrong cutlery, wrong dishes, etc. Come on, COSTA. But I suspect the real reason for this is not incompetence but FATIGUE. Costa's contract staff are working 12 hour SHIFTS - OMG - for 9 months without off days. This is after I spoke to several staff and they all told us the same thing - Costa's Italian management hire these Asian people to work 12 hour shifts DAILY without any off days - is this even legal????? Also, in the buffet restaurant for breakfast, lunch and dinner, the food is the SAME EVERY SINGLE DAY omg. it is just simply awful. There is no such thing as luxury on this boat just expect lots of mass tourism with MANY MANY MANY ITALIAN badly behaving TOURISTS who jump queues etc etc. The Italian staff on the ship need to simply learn the meaning of H O S P I T A L I T Y - they NEVER smile, look arrogant. Read Less
Sail Date October 2012
I am retired and have so far 121 cruises on 51 different ship. We flew into Amsterdam and arrived at the cruise terminal at noon. There were about 2000 people, in the venue with 200 seats, and people were still disembarking.When they ... Read More
I am retired and have so far 121 cruises on 51 different ship. We flew into Amsterdam and arrived at the cruise terminal at noon. There were about 2000 people, in the venue with 200 seats, and people were still disembarking.When they called to start boarding at 1 p.m. utter chaos started, because the majority of the passengers were Italiens with at least 4 children each. We finally made it on board. The ship is "Costa" but not as overdecorated as the other ships. Cabin 7821 was a standard cabin with a shower, with a larger balcony than usual. First seating for dinner was at 6:45 p.m. a bit late for some. The restaurant was nicely decorated, but the waiters have to many tables compared to other cruise lines, so they are constantly running, still the service takes very long. The food was Italian, and we found it to be quite good. On the 5th day we stopped the maitre D when he passed by and told him our complaints. He had not been to our table before, after that he made it an issue to pour the water into our glasses. Since there were more than 1200 children on board, which could do whatever they wanted, the rules and regulations were not observed at all. e.g. 12 year olds were playing the machines in the casino, 4 year old naked girls were in the mens sauna, the whirlpool reserved for adults was constantly full of children, and all the people in charge or the officers looked the other way. When we finally approached them, because the no smoking signs were not observed at all, and people smoked heavily everywhere, he said: so far nobody has complaint. I said "am I a nobody", he shrugged and left me standing there. The shows varied in quality, some were so bad that we left, some were ok. BUT it seems to be an Italian custom to come 15 min. late into the show. So everybody has to get up and there was fighting over the vacant seats. The on board activities catered exclusively to the Italians, English was spoken by 20 % of the crew, the rest of them did not understand a word. Tips are automatically added to your bill, drinks are relatively expensive, but still international standard. We stopped in Cork, nice to visit Cough after you have done the Blarney stone. Vigo is a wonderful port, lots to do, Lisbon is always one of our favorite stops. Cadiz was very nice and unfortunately we arrived in Barcelona at 8;30 and left at 1 p.m. already. Disembarcation in Savona was as it is with other cruise lines, BUT the minute you step out of the terminal, chaos starts, no order at all, and we took the Costa Bus to Milan, which was a good deal, since it took the bus 2:30 h to get there, but 1 hour to get out of the parking lot. We had too many passengers on the bus, so they had to off load 4 people. As a resume we strongly suggest to avoid Costa during Italian vacation time. Children travel for free and some parents in an inside cabin bring their five children. Read Less
Sail Date August 2012
Having never been on a cruise before, the decision to take Costa Deliziosa was based more on its itinerary than on the ship itself. However, the travel agent told us the ship was new, so our expectations about the ship and the places we ... Read More
Having never been on a cruise before, the decision to take Costa Deliziosa was based more on its itinerary than on the ship itself. However, the travel agent told us the ship was new, so our expectations about the ship and the places we were about to see were quite high. We have travelled to the port of embarkation - Savona - by car and managed to find it reasonably easy, considering that the Italian motorways seem to think it is not necessary to mark Savona (which is still a bit of mystery to me). However, once we found the port the process of embarkation was well organised and did not take too long. The luggage was taken from us at the car and delivered to our cabin. The price for parking the car at the port was 110 EUR for 11 nights. Once on the ship, the lobby and other areas have a distinct kitschy feeling to them - a lot of red, gold and similar. Tasteful it was not. Since the ship has many lifts, getting to the 8th floor was not a problem. The cabin was spacious and as described, with a good size balcony. The cabin steward appeared almost immediately and inquired if we were OK; indeed, he was one of the bright sides of the journey. Always able to help, cheerful and courteous. The lunch in the self-service restaurants was a taste of the things to come: crowded to the point where sometimes it was difficult to find a table. No drinks were included at lunch, which meant we had to pay for every bottle of water or coffee. We have chosen the second sitting at dinner, meaning we started at 9.15 and would usually not finish before 11. The choice at dinner was good, and the service courteous if not always the quickest. However, it is definitely not the gastronomic experience they advertised. The entertainment sometimes provided at dinner had a distinctly Italian flavour to it, and after a while it is a bit much. We have chosen an excursion provided by Costa at every port. This turned out to be rather pricey and not always good value. The quality of guides varied significantly and, having chosen the English speaking option, we were always put together with some other group which meant the guide has less time to explain the things in language you understand. In some ports, language abilities of tour guides were not great; sometimes, the tour guide gave disappointingly little information in general (I am looking at you, yes, the guide in Malaga!). However, compared with the option of doing it alone, we felt it was better this way. Our feeling was confirmed in Tenerife, where we (according to the ship gossip) left some passengers because they did not turn up on time. The entertainment on the ship was very much geared toward Italians - reasonable since they represented about 80% of the guests. Imagine a RaiDue show with 80 year olds participating. Nice for Italians, funny for others to see. Did I want to join in? Definitely NOT. However, some services were below expectations. Most importantly, the cruise cost us about 30% more than expected due to rather expensive beverages on board (no package was offered to us when we paid for the cruise). To all beverages, additional 15% service charge is added. The internet on the ship is a JOKE and waste of money. 10 EUR (plus the always present 15% service charge - for what exactly?)for an hour's worth. Newspaper service was sometimes late - I paid 17 EUR for a weeks' newspapers, but it was sometimes delivered at 5 p.m. Was not impressed. The same goes for host for the English speakers, Paul, who was socially awkward and really did not understand that some people are not native English speakers. The information on disembarkation for the English speaking was the case in point: speaking quickly ("just to get it over with"), some people did not understand all the instructions. Having seen the Italian and German presentation later on, the difference was drastic. Information where we would get out luggage was confusing: different in Italian and English. Finally, on the last day "at sea", we were given extensive feedback questionnaires. While giving the disembarkation instructions, the English host pointed out how we are supposed to give out the highest marks because the personnel bonuses depended on it. I mean, WHAT? I found this deeply inappropriate and offensive - both as a guest and as someone working in service industry. I also felt that there was not enough space in the questionnaire to write in your own words what you really thought of the cruise. All in all, it was not too bad for our first cruise experience. However, we will not choose Costa for our future cruises. We have paid a discounted rate for this cruise and would be really really dissatisfied if we paid the full price. Read Less
Sail Date October 2011
After reading the reviews on the Costa Deliziosa, we were worried that we wouldn't like it, but having already tried Royal Caribbean, Princess and Island Cruises I can honestly say Costa were far better than our previous cruises. The ... Read More
After reading the reviews on the Costa Deliziosa, we were worried that we wouldn't like it, but having already tried Royal Caribbean, Princess and Island Cruises I can honestly say Costa were far better than our previous cruises. The ship is immaculate, the staff were brilliant, very attentive and really nice, the food was excellent, good quality, served very efficiently and well presented and the entertainment was far better than RC or Princess. We embarked at Dover, with the cruise having started in Copenhagen, we were two of only 20ish english speakers on the passenger list out of 2600, the passengers were mainly italian and german, but we never had a single problem with language as a very large proportion of the staff were very good english speakers. We visited Le Havre (check out the awesome church), Vigo, Lisbon (stunning) Cadiz (where we went to Seville - again stunning) and Malaga, we ended up in Savonna where we flew back to Gatwick. Embarkation and disembarkation were very well organised. The highlights of the cruise were the animators who entertain the passengers around the ship with the hysterical Fabito who does candid camera stunts which are shown before the evening shows. The evening shows are glitzy, professional and nice with a crew x-factor type show which was lovely. The english hostess Rebecka was really attentive but not "in your face" and always available if we had a problem, which we didn't. I would really recommend Costa it is far better than the previous reviewers have reported. We will definitely use them again. Read Less
Sail Date September 2010

Top Costa Deliziosa Itineraries

Costa Deliziosa Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 3.0
Entertainment 3.0 3.3
Public Rooms 3.0 3.7
Fitness Recreation 4.0 3.4
Family 3.0 3.4
Service 2.0 3.3
Value For Money 4.0 2.9

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