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4 Costa Deliziosa Romantic Cruise Reviews

We chose this cruise because it suited the dates we wanted to be away. The Good: The ship and cabin were nice and clean. The Staff in general work so hard!! They have so much energy!! We really appreciate their enthusiasm! We enjoyed ... Read More
We chose this cruise because it suited the dates we wanted to be away. The Good: The ship and cabin were nice and clean. The Staff in general work so hard!! They have so much energy!! We really appreciate their enthusiasm! We enjoyed the shows and had great time at the Mirabilis bar. New Year's Eve was a blast! The Bad: Food was very plain, every day at the lunch buffet, they offered the same thing, over and over. The meat, chicken, and pork were dry and lacked of flavor. In the restaurant, the menu contained choices that really didn't jump on your eye. Nothing interesting or tasty. We didn't get the chance to pick our time for dinner when booking the cruise. We requested it to be changed and never heard back. We didn't book it directly, but we registered on their website to pick some excursions. We never received any formal communication on the time of embarking and/or what to expect. We would have appreciated some details before hand. Two of our excursions were canceled due to the wind at a very last minute, and the "excursion desk" was closed for business. We couldn't find any alternatives. The data plan was a bust... again not entirely clear what you were getting. The drink plan was decent. But sparkling water nor water of any kind was included. As other reviewer said, you get what you pay for. The crew and social staff were wonderful, but because of the food and lack of communication we unfortunately won't go with Costa again. Read Less
Sail Date December 2018
i would like to start with we have done 3 cruises before all pand o first time with costa will be last. it was mine and my husbands honeymoon, the ship was beautiful clean and tidy, the cabin we were in 6234 was noisy couldnt sleep we ... Read More
i would like to start with we have done 3 cruises before all pand o first time with costa will be last. it was mine and my husbands honeymoon, the ship was beautiful clean and tidy, the cabin we were in 6234 was noisy couldnt sleep we informed them 3 days later they moved us to deck 4. due to the room had a problem, our new suitcase was damaged handle hand been snapped off, eventually after speaking to ciara english hospitally rep who was lovely, we got it sent to the onboard carpenter who fixed it, the food in the restaurant albatross was nice, our waiters on table 225 was excellent. the buffet food had alot to be desired same things, usually the food in there would be cold, breakfast scrambled eggs freezing, costa is all money you had to pay for everything, water which is a neccessity and should be available all the time, instead of paying for it, coffee was not available all the time like on other cruises, unless you paid for it again cold, entertainment was mostly for the italians on board, the band in the disco on deck 3 were brilliant, shows crap, announcements mad mostly in italian so if you were english or american you had no idea what they were saying, we spoke to americand and board and they were the same as us. most of the english said they wouldnt do costa again, we did however get a surprise from the executive chef a bottle of wine sent to dining table, and champagne and chocolates to our cabin for honeymoon, ciara got us an invite to captains honeymoon cocktail nite where the captain bleesed our marriage that was the best bit, the cabin staff, cleaning staff, and waiters all work hard, they need more regognition, not much to do on the ship disappointed. will be goin back to p&o, or royal carribean for next cruise. Read Less
Sail Date November 2015
This was my second cruise, and first cruise with Costa. I recommend cruising but potentially with a different Cruise company. From the first instance, Embarkation is a nightmare as it is very unclear to guests the process that they need ... Read More
This was my second cruise, and first cruise with Costa. I recommend cruising but potentially with a different Cruise company. From the first instance, Embarkation is a nightmare as it is very unclear to guests the process that they need to follow. We got their at 12 30 and did not get on to the boat until 1530. The main area that we felt needed improvement was the food. It was terrible and did not vary much day to day which gets a bit hard to eat after a week. Even although its an Italian cruise line, the Pasta and Pizza was very average. Another comment we would like to make is that the all inclusive drinks package does not include a bottle of water you can only get it by the glass. We felt dehydrated the whole trip as we were already paying roughly 25 euros a day each for drinks we could not justify paying for bottles of water on top of this. The third disappointment is that all the staff in management rolls or officers were Italian and the rest of the staff e.g. hotel and wait staff were from Asia, Africa and South America. These staff work very hard and we were guessing that Costa employ them on less money than the Italians. At the end of our cruise we received a bill for 60 euros each for 'hotel tip.' We were annoyed at this as they do not inform you of this and we do not think that the staff would actually receive little if any of this 'tip.' That brings up another point, it is not a custom to tip in Italy but every purchase has a 15 percent surcharge put on to it. We did however have a lovely room, awesome service and beautiful views. From our experience we felt that Costas as a cruise company do not care for their guests or staff it is all about money for them. Read Less
Sail Date May 2015
This was our 2nd time cruising with Costa and we were really looking forward to it as we had a brilliant time on the Serena 2 years ago(our 1st cruise!). It was nice to see more Brits on board and a good mix of Italians, Germans, French ... Read More
This was our 2nd time cruising with Costa and we were really looking forward to it as we had a brilliant time on the Serena 2 years ago(our 1st cruise!). It was nice to see more Brits on board and a good mix of Italians, Germans, French and various other Europeans. Cabin: We got our first ever balcony so we were well made up and we got our request of portside. Cabin was fresh and clean as expected from a month old ship and everything in working order. No complaints at all. Evening Dining: As always the waiting staff were excellent. However, we had not been allocated a table so we had to make a trip to see the maitre d to sort this and were given an early slot as we had hoped....however we did not expect to be sat with a Polish couple. They were lovely but coversation was limited to me and my wife talking to the husband and I felt sorry for his wife as she did not speak any English. Costa should not have allowed this - there were 15 Poles on board and they they put us on the same table as 2 of them. They came to the sit down meal only twice! Besides we wanted to share conversation with Brits and share experiences. We were missing our spice and one night they made us chicken curry which was nice(although they left the skin on). The food compared to the Serena was disappointing the rep suggested it could be the sourcing of the food in the middle east is not like the Med. Also no Pistachio ice-cream on demand - very disappointing! Overall, it was okay but not meeting my expectations of Italian cuisine. Our waiters Joneyl and Gerry were ace,however. Self-Service Restaurant: This has been described to a tee by the previous reviewer. Entertainment: We enjoyed the evening shows, however, it seemed towards the end they ran out of acts and cobbled together some shows like the 'Alpha Tours Folk Show' who were the tour guides used by Costa on the excursions - needless to say we didn't bother. More annoyingly was the Entertainment team who were constantly trying to rope you into some activity or other and bless them they were doing their jobs but trying to make me look like Bob Marley is not entertainment in my eyes. My wife got dragged up to play a game at the back end of the cruise in front of a grand audience of about 10 people to play 'Name That Tune' for Italian songs! Brilliant! I'm glad she didn't win as the prize was a Costa bum bag. Mixed bag for entertainment - some excellent shows like the acrobatic gymnast but followed by some lame stuff. Drinks: We saw this coming from last time so we made sure we got the X1 drinks package. You could have wine at lunchtime and evening meal. For £67 a person it was well worth it (wine, water and soft drinks)- better that the J2 that would have cost £225 for all day drinks - useless when you are not on board. At lunch the bar waiters who float were reluctant to come back to you as the service charge is already paid so they won't earn extra. I did see a lady complain as her bar girl didn't come back for ages and she wanted her drink with her food. Very naughty. Great drinks package and if you are willing to use your nouse(pick a different waiter each time), you are quids in apart from my liver... Customer Service: For some reason Costa were at pains to tell us that if your flight was not booked through Costa, you were classed as "Independent Travellers". We received absolutely no information from Costa or Virgin regarding our pick up from the port and transfer to our hotel, however, last time we booked through Virgin Holidays, they sorted everything out for us. The people working on the Customer Service desk were rude and unhelpful and refused to make any phone calls for us. Excursions: There was a wide selection of Costa excursions available, however, they were very over-priced. The Tour Office on board were unwilling to assist with any enquiries regarding the ports of call, shore-maps etc and only became helpful if you wanted to discuss or book Costa excursions. Read Less
Sail Date March 2010
Costa Deliziosa Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 3.0
Entertainment 3.0 3.3
Public Rooms 3.0 3.7
Fitness Recreation 4.0 3.4
Family 3.0 3.4
Service 2.0 3.2
Value For Money 4.0 2.9

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